Mac book air grey screen padlock

when i turn on my macbookair I have a grey screen and a padlock w/ password bar. what's going on? what can I do to remedy the situation. thanks.

The following support article is somewhat outdated. Where it refers to booting from an installation disc, you should boot from your recovery partition (if running 10.7 or later) by holding down the key combination command-R at the chime. If your startup volume is encrypted with FileVault, you’ll have to unlock it in Disk Utility before you can do anything with it.
Mac OS X: Gray screen appears during startup

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Mac book air cracked screen. how much to repair and how long to fix it

is cracked screen on mac book air coverd under warrenty

Hello mehrnoosh,
A cracked/damaged screen is not covered by the one-year limited warranty (or) the AppleCare Protection Plan. It is considered accidental damage and thus not eligible for a free replacement/service under the terms of either. That being said, your renter's or home owner's insurance might be able to offer service/replacement coverage if personal electronic items are covered. In addition many major credit cards offer additional warranty/coverage options within the first X (it varies) of ownership. You would need to reach out to those specific coverage options yourself, however.

Mac book air replacement screen

My macbook air's screen broke and i was wondering if it would be cheaper to buy a screen online and have them replace it or order it through the apple store for 450$?

Im not aware that Apple will install a replacement part from any 3rd party.
Cheaper to have Apple do same and part from them as well.
Your only cheaper option is a screen from a broken salvaged Air as parts extraction. Rather untrustworthy and no warranty of course.

Cannot start mac book air. Screen shows only program bar and screensaver picture

I cannot open my MacBookAir. The screen is black or shows only the screensaver picture and the program bar at the bottom of the screen. Icons do not react on clicks.

Hello gero1954,
Thanks for using Apple Support Communities.
From your post I see that your Mac is unresponsive. To try and fix this issue, I'd like you to please restart your computer.
Restart
Do any of the following:
Choose Apple menu > Restart.
Hold down the power button until you see the restart, sleep, or shut down dialog, then click Restart, or press R.
If the pointer freezes on the screen or your Mac becomes unresponsive, press Control-Command (⌘)-Power button to force a restart.
Important: If you force a restart, you may lose unsaved changes in open documents.
If you don’t want the app windows you currently have open to reopen when you restart your Mac and sign in, deselect “Reopen windows when logging back in.”
OS X Yosemite: Log out, sleep, restart, and shut down
Thanks for using the Apple Support Communities!
Cheers,
Alex H.

MAC BOOK AIR TWO SCREENS

When I come home I want to use my MacBookAir with a bigger Screen just a like a desktop computer. What do I have to do or be careful with?
jueregen85

http://support.apple.com/kb/ht3131
get a DVI or VGA adapter from the Apple Store (or online). It plugs into the Thunderbolt connector. Works great. Just check the Displays preference pane to set location, etc.

I have a mac book air 11". When I boot up connected to the huge Thunderbolt screen it detects the detects the fact and gives me great quality. now I am travelling away from the scree it boots up, nice picture, then switches to rubbish resolution.

I have a Mac Book air 11". Normally at home I connect this to a large Thuderbolt Screen. When booting up it some times gets confused and offers me a low resolution result, but some plugging and unplugging of the screen fixes this. I assume it sometimes "sees" the big screen and sets the resolition accordingly. Sometimes does not. But now... I am away from big screen and cannot get the Macbook air on its one to deliver anything other than really poor resolution. I ahve done displays and chosen all three - but no better. And I have said Choose the Best ONe... again not luck. Any ideas. I read in back posts this was a problem a few years ago.

Welcome to Apple Discussions
I believe you have a failing GPU (aka Video Card). Run AHT and see what it tells you. Do not be afraid to run it up to three times in succession if at first it does not detect an error (sometimes errors that are caused by overheating will not show up until the computer is stressed enough - repeating AHT will do that).
As an aside - the MBA was not designed to take the place of a desktop. If you are powering your MBA by leaving it permanently attached to the thunderbolt port on the monitor you are shortening your battery life.

Hi! I need help, today I connected my mac Book Air to a tv for a presentation and as soon as I conected it the image on my screen went bigger. And I cant find the way to put it back as it was before. The Images are too big! heelp

Hi! I need help, today I connected my mac Book Air to a tv for a presentation and as soon as I conected it the image on my screen went bigger. And I cant find the way to put it back as it was before. The Images are too big! heelp

Morning DeeHutton,
Thanks for using Apple Support Communities.
For more information on this, take a look at this article:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/ts2802
Best of luck,
Mario

I have a 11'' mac book air that i recieved through my highschool and i went to get on safari and these gray horizontal lines are going across the top of my screen how do i get them to go away

i have a 11'' mac book air that i recieved through my highschool and i went to get on safari and these gray horizontal lines are going across the top of my screen how do i get them to go away

Give it to the school IT department to be fixed.

Does apple make a mac book air that is touch screen?

Does apple make a mac book air that is touch screen?

Thanks for the help
I submitted my feedback and it reads "Hi Apple, My family owns an Ipod Shuffle, 2 Nanos, 2 iphones, one ipad and the AppleTV. However, I have an HP laptop. Why? I want the features of both the laptop and the ipad but am not willing to convert to the MAC book until the ipad and the mac book merge together as one. Is this even a possibility? I know you could create it in a split second. Why do you think you haven't? I get sick of unclicking the ipad from my cheap keyboard and then having it all cluttered up right by my laptop. If the mac book had a touch screen and it could flip the keyboard upside down (like the clam case does) so that I could use a laptop like an ipad then I would be on cloud 9. No pun intended. In fact, why don't you just call the thing "Cloud9." Just sayin'"
It would be cool if they were creating it right now. I would be all over it.

My mac book air turn on with grey apple icon and spining wheel. then it wont turn off.

my mac book air turn on with grey apple icon and spining wheel. then it wont turn off.pls help

Have exactly the same problem with my wife's MacBook Air. After restaring in Restore mode and trying to repair the disk (Disk Utility showed errors in the verification), the system tells me to backup as much data as possible (how?), re-format the disk and restore backed-up files. Error comes up when "updating boot support partitions for the volume as required".
Original restart action was done due to software update requesting it, if I remember correctly, iTunes was updated.
I don't want to start a painful back-up procedure (although I do regular back-ups): how should I know, where iPhoto stores it's data or where my mails are (yes, still using local mail)? How can I access the data if I can't boot?
My iMac's disk crashed also a couple of months ago and I'm still recovering. I have four Apple devices, two of them have failed. Can Apple afford such a ratio?

I have the mac book air and when I turn it on its a light blue screen with a flashing folder with a question mark on it and I cant get past it. Anyone know about this?

I have the mac book air and when I turn it on its a light blue screen with a flashing folder with question mark on it. Any one know how to get past it?

The MBA is trying to tell you that it is not able to find a bootable system
Either the file is corrupt or access to the storrage has failed
I would start by seeing if it will boot with Command + R depressed

Mac Book Air froze up and had to power down by force. When I tried to reboot, folder with a question mark on it is all that shows up on the screen.

Mac Book Air froze up and had to power down by force. When I tried to reboot, folder with a question mark on it is all that shows up on the screen.

Flashing folder with question mark?
Go step by step and test.
http://support.apple.com/kb/ts1440
Startup Manager to select Startup disk.
http://support.apple.com/kb/HT1310
Repair Disk
Steps 2 through 8
http://support.apple.com/kb/PH5836
Reset PRAM.
http://support.apple.com/kb/PH4405
Reinstall OS X
http://support.apple.com/kb/PH10763?viewlocale=en_US

HT3986 i was trying to download windows 7 on mac book air 10.8.2.seems like i didnt copy my windos disk on the usb properly at the begining,so after the boot camp steps the screen is black and telle me to put the write disk.

i was trying to download windows 7 on mac book air 10.8.2.seems like i didnt copy my windos disk on the usb properly at the begining,so after the boot camp steps the screen is black and telle me to put the write disk.
eventually i made a coorect usb windows 7 and put it back to continue as it was saying so,but there is no change and the screen still is dark and says no bootable disk ,insert.
how to solve the problem?

Right now I have 6 different systems installed. Windows XP, 7, and 8 plus Linux Mint, Commodore, and OS X Snow Leopard (for old times sake), all running on Mountain Lion.
I recommend reading the user manual as it greatly helps getting through the steps, however an intuitive person should pick it up fairly easily.
Thanks to BobTheFisherman for the link.
There are other ways to get Windows on a Mac but I'm a big fan of open-source software.
Give it a try. You might like it or it may not be your cup of tea.

I am trying to use my iPhoto pictures as my screen saver on my mac book air (lion)... however many of the pictures heads are cut off. How do I fix this without the pictures looking distorted?

I am trying to use my iPhoto pictures as my screen saver on my mac book air. Many of the pictures' heads are cut off. How do I get the pictures to fit the screen properly without the pictures be distorted?

Open the screen saver control panel. Right above the preview window there's a popup menu. You'll probably want to set it to "Fit to screen" so the pictures will be resized to show on the display.

Hello, my mac book air won't update. Every time i try it goes onto the purple starry screen and stays that way for hours, so i just have to shut it down. I have deleted a lot on my laptop so there is enough space, please help?

Hello, my mac book air won't update. Every time i try it goes onto the purple starry screen and stays that way for hours, so i just have to shut it down. I have deleted a lot on my laptop so there is enough space, please help?

I believe that system has a hall sensor on it to detect when the lid is closed so it can put the system to sleep and/or disable the monitor so it can be used with an external monitor only. If the sensor is marginal or has a bad cable, it may intermittently cut the monitor on and off, and may likewise put the system to sleep. One way to check would be to plug in an external monitor and if the laptop's screen cuts off or doesn't show up, start using the trackpad and press on a non-typing key like the shift key. If the external display suddenly pops and becomes active while the laptop display remains black, it's probably a problem with the sensor or the cable/connection. You might be able to fool the sensor into kicking on and off by moving a magnet over it. It's located on the left had side of the base with the unit opened up, and right over the audio output plug.
I know of some people that put a small magnet right over the hall sensor's location so the laptop display turns off and they use the system with an external monitor, keyboard, and mouse. If fooling with magnets, make sure they're small and don't get them close to the hard drive because a strong magnet can wipe them out.
I don't know if this will help you much, but it might.

Mac book air grey screen padlock

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