Mac book cannot find airport extreme base station

Hi
Basicly, the airport utility cannot "discover" the base station. Ever so occasionally it finds it but when i click on continue it says "there was an error connecting to the network"
I have tried restarting the airport extreme several times.
Please help!!
Tom

Have you tried doing a hard reset of the AirPort Extreme base station (AEBS)?
Have you tried temporarily connecting to the AEBS via Ethernet to configure the AEBS?

Similar Messages

  • Several PC and Mac connectivity issues with Airport Extreme Base Station

    Hello,
    This is not all necessarily airport base station related, but there is some crossover, so I'm posting all of these issues...
    Here is the laundry list of things that I can't make work in a home network that contains a PC w/ XP Home, MacBook 1.83 w/ 10.4.7, and Airport Extreme Base Station w/ Modem.
    1. Can't see the PC from the Mac.
    a. "Connect to server -> Browse" does not find the PC
    b. "ipconfig" on PC provides valid looking IP address
    c. ping from mac to PC IP address times out
    d. Firewall on XP is disabled via control panel
    b. Windows file and printer sharing is enabled
    2. Can't see mac from PC
    a. Windows file sharing enabled on mac
    b. Firewall on mac disabled
    c. I used \\MacIPAddr\shortusername
    d. ping times out
    3. Using dial-up to access internet, how do i tell airport to dial using PC?
    a. this feature is working fine from mac
    b. If already connected (via instruction from mac), can surf the internet fine from PC
    c. Is this even possible from the PC?
    4. Can't see printer connected to base station from PC
    a. See it fine from mac
    b. How do i "find" the printer on the PC?
    c. Is Bonjour required for this? (I don't have it on the PC yet)
    5. Can't see a "shared" printer on the PC from the mac
    a. printer is connected directly to PC
    b. Mac's add printer wizardry looks like it may "see" the printer, but then it asks for username and password for PC. This is XP home, with no usernames or passwords. Single user. Nothing seems to work in the credentials pop-up dialog.
    Any suggestions on any of these issues is very welcome.
    Thanks

    Is the PC running any kind of internet security or firewall software?
    1. Can't see the PC from the Mac.
    2. Can't see mac from PC
    Sharing files between an XP PC and a Mac running OS 10.4.x
    http://www.ifelix.co.uk/tech/3020.html
    3. Using dial-up to access internet, how do i tell
    airport to dial using PC?
    Jon Sevy has a Java Utility for this purpose.
    You will need Java in order to run the utility
    http://www.java.com
    4 . Can't see printer connected to base station from
    PC
    Printing from a Windows XP PC to a printer attached to an Airport Extreme Base Station or Airport Express
    http://www.ifelix.co.uk/tech/1004.html
    Printing from a Windows XP PC to a printer attached to an Airport Extreme Base Station or Airport Express using Bonjour
    http://www.ifelix.co.uk/tech/1008.html
    Problems with finding Printer Driver on Windows XP when using printer connected to Airport Extreme or Express
    http://www.ifelix.co.uk/tech/1012.html
    5. Can't see a "shared" printer on the PC from the
    mac
    Printing to a printer on a XP PC from a Mac running 10.4.x
    http://www.ifelix.co.uk/tech/3015.html
    Printing to a printer on a Mac running 10.4.x from a Windows PC using Bonjour for Windows
    http://www.ifelix.co.uk/tech/3014.html
    iFelix

  • Airport Utility 5.4.2 was unable to find Airport Extreme base station.

    I downloaded the new Airport Utility 5.4.2 to my 2009 24" iMac with Snow Leopard. Now it is unable to find my Airport Extreme base station or Airport Express. My iMac is connected to the network via the Airport Extreme base station but the Airport Utility cannot find it. All I get is this message "Airport Utility was unable to find any Apply wireless devices. Make sure the Apple wireless device you want to set up is plugged in and in range of your computer and then click rescan to try again". I clicked rescan numerous time with no luck. I even downloaded the Airport Utility 5.4.2 again with no luck. What is wrong??? Everything was working fine until I downloaded the Airport Utility 5.4.2.

    Thanks for the info.
    Following your same steps exactly, I am able to save the configuration file to the desktop, or navigate to another folder to save it at that location.
    I was able to do this previously with 10.5.x and with current Snow Leopard. Notice that you list 10.4.x as your operating system. If you are still running this OS, it could be that 10.4.x does not allow this feature with 5.4.2?
    Not sure if downloading another copy of 5.4.2 would be worth the pain, as I'm inclined to believe that it probably would not help solve your issue. If you decide to do this, please post back with your results.

  • Cannot see Airport Extreme Base Station--Watch for 2.4Ghz traffic!

    (Issue is addressed in the body of this post)
    Great when working on 802.11n at 5Ghz, BUT...
    If you have to be compatible with 802b/g you are forced to transmit at 2.4Ghz. Traffic at this frequency can be so bad that it made my station invisible (even with "Interface Robustness" activated). The "automatic channel selector" is supposed to choose a clutter free channel for clear communications, but it does not work well. I had to reprogram the station (through ethernet) to manually change the channel to a more stable one. In my case, channel 8 did the job.
    After this, the Airport base worked perfectly!
    I live in a condo area where I get 8 strong wireless networks, all at the same time. Add microwave ovens, TV's and cordless phones and you get a jammed 2.4Ghz highway. Make sure to select a channel that provides seagway to the "carpooling lane".

    Bob - Thanks so much for your quick reply. I followed your suggestions and, to go into perhaps unnecessary detail, I'll write what I did. I completely disconnected the Airport Extreme Base Station (AEBS) from my computer. I disabled Windows Firewall, uninstalled my anti-virus program, and uninstalled Airport Utility and Bonjour, recycled by cable modem (took out the battery and unplugged it for about 20 seconds), then restarted my computer. After the computer booted up, I verified that windows firewall was disabled, reinstalled Airport Utility and Bonjour, then reconnected the cable connecting the AEBS to the computer (to one of the three ethernet ports, and I tried each of them in case one was faulty) but not to the cable modem as my firewall was disabled and had no anti-virus software. I also reconnected the AEBS power chord. I opened the newly reinstalled Airport Utility software and it did not find the base station. Only when I used "configure other" was I able to access the AEBS. I recycled the modem again, but that did not help. I turned on the firewall, installed anti-virus software, connected the AEBS to the modem, the light turned green, and I was able to access the internet on the primary computer and the wireless network gave me internet access on my laptops. But I was still not able to have my main computer, the one directly connected to the AEBS able to see it, and configure it, without utilizing "configure other."
    Also, any idea why one of my laptops can only access the "guest" network? When it attempts to connect to the primary network it will stay on "acquiring network address" for what seems a few minutes, then switch to the "guest" network and connect immediately.
    Any help would be greatly appreciated.

  • Wireless connection to internet with mac pro tower and airport extreme base station?

    Hi, I have an airport extreme base station and a mac pro tower without a airport card. My internet wireless router is a great distance from my computer so I can't connect the base station directly to the router. I've attached the airport extreme base station to the tower via an ethernet cable, the base station seems to be wirelessly connected to the home network but the browser is showing "not connected".
    Please help.
    Thanks

    Shouldn't the Airport base station be able to connect to it wirelessly?
    It might be possible, but the Ethernet ports on the AirPort Extreme would not be enabled, even if it did connect to the Thompson' WiFi signal.
    As Tesserax notes, among the Apple routers, only the 802.11n versions of the AirPort Express have the capability to "join" a wireless network with the Ethernet port being enabled.

  • Airport Utility cannot find my Extreme base station but everything works!

    I must be going crazty, but I can't figure this one out. I've had my Extreme and Express configured since November of 2007. Airport Utility would always find them and let me look at the configuration. I don't believe that anything major has changed on my laptop. Today I went to run Airport Utility and it cannot find my 2 stations. Again, everything is working, I can surf the net, from various laptops throughout my house.
    I had to do a factory reset to the extreme, and thankfully I remembered the 10.0.1.1/public and was able to reload a baseconfig I had. After this I still couldn't find the extreme nor the express with Airport Utility.
    Does anyone have any suggestions? Why would Airport Utility stop finding my stations?
    Any help would be amazing.
    Thanks,
    Frank

    My Airport utility cannot find my base station either, and I can't print. But I can access the Internet!
    The base station just "vanished" one day after working perfectly for about two months. I first discovered this when I was unable to print - I began troubleshooting by entering the utility, only to discover the base station was not listed.
    I finally deleted my networking settings in Vista, and then did a factory reset on the Aiport Extreme. I then set everything up from scratch again to successful resolution.
    Then again one day a short time after that, it vanished again! In frustration, I disconnected Airport and put it away. I tried setting up a new Dlink I purchased to replace the Airport, but the Dlink didn't work either!!! Dlink tech support couldn't fix the problem and suggested I get my money back. I then, as a last ditch attempt, reconnected the Airport. It automatically found the base station without me doing anything besides just hooking it back up!
    It worked for about two weeks and now it vanished again! The utility upgrade released the other day has not fixed this problem. I guess I'll delete networking connections again in Vista, and do a factory reset to Airport again.
    I guess Airport and Vista just don't play well together.

  • Powerbook cannot detect Airport Extreme base station

    I bought a new Airport extreme and cannot connect to it wirelessly. I called and tried to do everything to fix the problem but ended up having to have a replacement Airport sent to me. The new one arrives and same problem. I can see other wireless networks but cannot see the one from mine. When restarting the base station, I see my network for a second but it goes away and I can't connect to it. I'm thinking it might be my computer but I can see other networks... any suggestions on how to rectify the problem?

    Ok, thanks. I can only see, at this time, five choices:
    Try each step one-at-a-time, until successful. After each step, try accessing the AEBSn via Ethernet.
    o Shut down the AirPort Utility, and then, restart it.
    o Unplug the AEBSn, wait at least 5 minutes, and then plug it back in.
    o Reinstall the AirPort Utility on your PC to rule out any issues with the initial installation.
    o Install the AirPort Utility on another device (PC or Mac) to see if it can access the base station.
    o Perform a "hard" reset of the AEBS.

  • Cannot configure Airport Extreme Base Station

    I have a base station in my classroom. It was plugged in 4 years ago stock, and it has run fine as is all this time. I started to get annoyed about temporary signal drops that occurred from time to time. I was told that updating the firmware would limit these (but not eliminate them)......and now my problem. I tried both airport utilities to no avail. Both give me error messages ("an error occurred reading the configuration") when every I try to set it up. I did a hard reset, but that did not alleviate the problem. I know the default password is "public".....not sure what to do from here. Any suggestions?
    The base station is running firmware 5.0.3....which is quite old. My laptop is a G3 iBook running 10.48.
    Interestingly the router still works pretty well.....I am using it right now to get on my school network...but I would like to put a password on it and update the firmware.
    Thanx
    Shawn

    Shawn, I'm having the same problem, exactly. I had to disconnect my networked HD for a while (renovations) and when I plugged it back in, I couldn't see the ethernet port. When I went to Airport Admin. Utility, I couldn't configure the airport base station.
    I went through the "cold start" procedures and used "public" but to no avail. I still have access to the 'net but am concerned that my security has defaulted to -0-.
    I am going to try to direct connect tonight when I get home, but if you have luck, would you please post your answer? I will do the same tonight if I figure it out.
    I've been pulling my hair out for a week trying to figure this out!!
    Good luck.
    Thanks,
    Dave

  • Nintendo Wii cannot recognize Airport extreme base station

    As titled. Installed the AEBS today, all seems well until I tried to setup the Wii for web surfing. But it couldn't found the access point that's related to the AEBS, but it find other access points that's not related to me. I also tried "manual" setup, but it still couldn't locate the SSID. Are there any firmwire to download and fix this problem?
    Please email me if you have any idea: [email protected]
    much appreicated.

    In finder, go to - Mac HD, Library, Preferences - drag the folder 'SystemConfiguration' into the trash
    Restart.
    Evidently, there were some corrupt files in there which, in my case, made my AP utility sporadically lose both my airport devices. Trashing that folder and the files within, and restarting automatically creates a new fresh system configurations folder. The AP Utility immediately found my hardware with this fix, but only time will tell if this was root cause and be a long-term fix.
    Best of luck.

  • Mac Book pro can't connect to Internet through Apple airport extreme base station

    I had problems connecting to the internet in the past with my macbook pro.  One day it suddenly started working again but then I bought a second apple TV I lost connectivity.  I have tried changing the IP address manually and while it shows me connected to the wifi I am still with out internet.  When I hooked up the new Apple TV that I bought it booted my computer from it's ip address.  The apple TV though wouldn't work and now nor would my computer.  I ended up setting the Apple TV's ip address manually and now it works fine. My computer on the other hand does not no matter if I set it manually or not.  Even if I plug in the ethernet cable from the base station it doesn't work.  It show that it has a self assigned IP address.  After I set it manually it shows that I am connected both via wifi and the ethernet cable but I can't connect to the internet.  If I plug the modem directly into the computer bypassing the base station I get internet and it is using the IP address that worked originally.
    It has something to do with the connection from the base station to my computer but this is odd considering every other device I have: iPhone 4, apple tv, apple tv, apple mini with retina display all work perfectly via wifi (newest apple tv had to be set manually as I stated above but now works fine).  When I check the ip of the base station itself it seems to be different from the ip of the computer when the computer was connected directly to the router.  I don't understand why my computer now can't connect to the internet via the base station whether it be wifi or by ethernet.  Can you please help me trouble shoot this?
    I have an AirPort Extreme base station which allows up to 50 users and a 30 meg connection speed.
    I have a MacBook Pro (17-inch Early 2009), OS X Mavericks (10.9.2)

    It has something to do with the connection from the base station to my computer
    I don't think so..
    I just posted a reply which totally vanished.. strange strange website now.
    Please post some screenshots of your AE setup from the airport utility.. I want to see the summary page, then the network and internet tab.
    Please tell us what modem you use.. is it a router??
    If you have satellite or 3G wimax etc service they often are limited to 5 IP addresses... the AE takes one and then 4 more devices can join .. no more.
    You need to also give us the screenshot of the IP you are getting in a computer that works.
    EDIT
    Sorry this is half double post.. the previous page refused to display.. now it has returned..

  • Airport Extreme Base station cannot connect to Westell C90-36R516-01 DSL modem

    Hi,
    I just purchased a new Airport Extreme Base station for my 15" Macbook Pro. I set everything up this morning per the docs (all cables are connected properly) but the Airport Extreme is flashing an amber LED, which means it cannot establish communication to the network/Internet.
    I'm using an old Westell C90-36R516-01 DSL modem that has been working fine up until now. I've tried switching out the Ethernet cables and different powering on/off combos but nothing appears to work. When I connect the Ethernet cable directly into my laptop, I have to power down the DSL modem, power it back on, and then do several refreshes before I finally get an Internet connection.
    I read a previous post about unplugging the modem overnight and then plugging it in the next morning to wipe out the MAC address setting. I will be trying that tonight, but I was wondering if there was anything else I could try in the meantime? Or, is it simply a matter of having to get a newer modem from Verizon because this one is 7-8 years old? 
    Thanks for any help you can provide. 
    Solved!
    Go to Solution.

    Hi Max,
    Let's start from the beginning,  
    The ethernet from the modem should be wired to the Wan port of the Airport...
    On page 28 of the users manual it says if the light flashes amber you should unplug the power of the modem, wait a few seconds and power up the modem.
    I presume you installed the Airport utility from the disk that came with the Airport?
    For more information about the reason the light flashes
    Open AirPort Utility, select your base station, and then choose Manual Setup from the Base Station menu. ClickBase Station Status to display information about the flashing light
    Here is a link to the Manual  CLICK HERE
    I was hoping to find out more about the Airport utility to see what's it's capable of doing...

  • HT1218 After a recent iTunes update attempt iTunes no longer functions and the airport extreme base station is not accessable on our computer.  We still have wifi but cannot access the base station software.

    After a recent iTunes update attempt iTunes no longer functions and the airport extreme base station is not accessable on our computer.  We still have wifi but cannot access the base station software.

    Thanks for the reply. I appreciate the response. I tried that approach this evening and it didn't work for me. (Technically it worked for me, when I was hardwired into my base station, but would not work for me wirelessly, which is my main issue.)
    Again, using the approach you recommended works only if I have my ethernet cable attached to the LAN port so my computer is communicating directly to the base station through the hard wire. I am able to scan for my base station and make setting adjustments normally this way too.
    As soon as I disconnect from the LAN port and try to go wireless is where I run into problems. The Base Station's wireless network I created is available to choose in the top right corner of the monitor with all of the other available wireless devices/networks -- but the network I created does not have access to the internet. I am also unable to configure my Base Station wirelessly. When my Airport Utility tries to scan for the Base Station and Network, it cannot find any Apple Wireless Device. It's like the Wireless Network in my base station is not sending out a signal.
    Is there a way to resolve this issue?

  • Airport Extreme base station no longer playing nice with Mac Pro

    This is a strange problem...
    I have an Airport Extreme base station (purchased in 2004) that I use with verizon DSL to get a wireless network going in my house, and I connect three computers wirelessly.
    I have an ipod touch and toshiba PC laptop that are both able to connect to the network and run just fine. But lately (past 2 weeks or so) when I try to connect with my MacPro desktop I can go to a few sites, but after a few minutes the airport locks up. At that point none of my computers will connect and I have to unplug and then replug the airport. At that point the network will start up again and if I do not try to get on with Mac Pro then things run fine, but when I try to connect with desktop again, after another few minutes the same thing happens.
    I know the problem is with the airport and my Mac Pro - I have done numerous connection experiments and have narrowed the problem down to that.
    Is it possible that my MacPro might be drawing more power and causing the airport to overheat? (it is rather hot in the room with DSL connection)
    Or should I accept that the current base it old, and bite the bullet and get a new base?
    Any thoughts?

    Could you post what you did in order to resolve the issue. I'm having a problem with the base station in that I cannot connect to the internet with my laptops (a mac and pc) while I can connect wirelessly to my network with my desktop (G4). The base station is not detected in the base statin admin utility or the aiport setup utility. If anyone else has a solution I would be much obliged to read it.
    Thanks!

  • Power Mac G3 Pismo with Airport wireless card in Mac OS X 10.4 won't connect to wireless network  with  newest Airport Extreme Base Station set at WPA Personal/WPA 2 Personal encryption.

    My Power Book G3 Pismo with an Airport wireless card  running Mac OS X 10.4.11 will not connect to my new Airport
    Extreme Base Station using WPA Personal/WPA 2 Person encryption.  The Airport firmware is version 9.52.  From
    posts I've read online at different places indicates the Airport card should support the WPA encryption.  Perhaps the problem
    is the Base Station is using a combination setting and the fault is in the base station?
    Thanks for any suggestions

    Perhaps an inexpensive usb wireless adapter would work as well?
    This is probably the simplest way to get the G3 connected to the wireless network.
    I'll have to read up on getting an express and using it as a wireless bridge as I am unfamiliar with the concept.
    The new AirPort Extreme is broadcasting a wireless signal.
    A new AirPort Express could be located close to the G3. The Express will pick up the wireless signal from the AirPort Extreme, then provide an Ethernet connection to the G3 though a short Ethernet cable. 
    This can work very well......IF.....you keep the G3 at a fixed location, since it will always be connected to the AriPort Express using an Ethernet cable.
    I do have an old Linksys Wireless G router.  I wonder if that would work?
    In theory, yes. But it would have to use much older WEP "security", which is easily cracked in minutes using free tools available on the Internet. So, anyone who really wanted to get on the network could do so. It's an option, but not a very good one.

  • Ip8500 does not print with XP & Airport Extreme Base station (OK with Macs)

    My canon ip8500 is connected to an Airport Extreme Base station. I can print from either Mac (a G4 and a new iMac 24") but no luck with either XP laptops (accessing the internet is no problem). I've installed both PC's with Bonjour but after a minute or so I get a failed to print message. Any suggestions?

    They are simply obsolete. You cannot update their firmware to be compatible with new products. Buy something to replace them such as a couple of new Airport Expresses.

Maybe you are looking for