Mac book pro 13 boot issue

I've been toying with my girl friends MacBook Pro trying to fix it. She bought it in 2009. The MBP does not seem to be reading the hard drive, it wouldn't even read the install disk and it took me about an hour to get that out. Finally after I remove the install disk I try booting it up and I get that question mark folder. I had already replaced the hard drive before I had the eject problem. Now after it not booting up I'm thinking it's something else. I also tried to boot the old hard drive using a USB adaptor but even after hitting the -option- button all I get is a grey blank screen with my mouse pointer. No options to click nothing. I'm thinking at this point that there is either faulty wiring, or just another bad component that I have no knowledge of. I'm up for suggestions.

Upon further investigation I have found that the only way I can enter Single user Mode is if the installation disk is in. If I take it out I cannot enter in start up mode. While I was in Start up mode with the disk, there was no communication with the root directory. All communication was simply with the disk.
So I have identified that my MBP does not read or identify any hard disks or external disks through the USB port. The hard drive is not the issue because I just replaced it and it's doing the same the as the last. It must the internal wiring problem or a mother hardware device problem. But my hardware troubleshooting skill are not up to snub.
Any advice?

Similar Messages

I have a mac book pro with Boot Camp that also runs windows. I upgraded to Lion and somehow it crashes the mac side peridoically. I am told I need to "clean" it and reinstall lion using the recovery drive. will that delete the windows partition too??

I have a mac book pro with Boot Camp that also runs windows. I upgraded to Lion and now the mac side crashes/freezes periodically, especially iphoto. I am told by the genius' that I probably need to "clean" it and reinstall lion using the "recovery drive" which resets everything back to default and reinstalls the lion operating system. My question is will this also delete the "windows" partition drive and all that data too. If so that will be a huge pain in the ___ to back up and reinstall boot camp and windows. I want to shoot the lion.

There is no system like Acronis for the Mac platform. You can try using the buiilt in Disk Utility to create an Image of the complete Mac drive but I have found that this does not work very well as on tryiing to restore it gives errors sometimes.
You can use SuperDuper or Carbon Copy Cloner to create a bootable Clone of your system partition. But that is only for the System partition and not the complete drive.
If you use Boot Camp to install Windows on your Mac neither of those two programs will clone the Windows side.
Neither will Disk utility as Mac's can not create or write to a NTFS partition. So some other program is need for that.

Mac Book Pro on boot up, the apple sign will appear with the spinning wheel. After some time, a grey screen wil appear with a movable mouse, but will not boot up. Help!

Mac Book Pro on boot up, the apple sign will appear with the spinning wheel. After a period of time the screen will turn grey, but the mouse will still operate, but not boot up.

If it was purchased brand new then it's running a version of Lion, so to reinstall Lion:
Reinstalling Lion Without Erasing the Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
Reinstall Lion: Select Reinstall Lion and click on the Continue button.

Boot Camp Mac Book Pro Can Boot to Win 8.1 but not Mavericks

My Mac Book Pro Mavericks partition is damaged and I cannot boot to it, I can boot to Windows 8.1 without any issues. Disk repair did not fix the problem, any suggestions? I also tried using Migration Assistant to from my iMac to the Mac Book pro, had no luck there either, since Migration assistant being run on the iMac could not find another Mac.

You can upgrade to Windows 8.1 for free. Just open the Windows Store in Windows 8 and you will see an option to download Windows 8.1 update. The update may take several hours.
See > http://windows.microsoft.com/en-us/windows-8/update-from-windows-8-tutorial

Mac book pro 2010 stange issue..

hi there I have a mac book pro 2010 and have an issue, the computer appears to be running fine in most ways but key board wont illimuminate anymore and it says I have 0 percent battery level and yet it stays running while plugged, also the cd drive wont take cds...I tried the smc reset nothing happend... can anyone help?!?!

It sounds like your charger cord is not charging, but still powering the computer. The problem could be either the charger cord itself or the power supply unit inside the computer. Do you have an amber light on the mag-safe detector when it is supposed to be charging? The easiest way to check is if you have another power cord that can be plugged into the computer. If you don't, your next best option is to take it into an Apple store and the Genius Bar. They can determine in a few seconds what the problem is. The same thing happened to my 2010 MBP. I was convinced that the charger cord was working fine and that they would have to replace the motherboard. The Genius bar found that it was indeed the charger and replaced it at their expense.

My mac book pro wont boot up

i turned my mac book pro off, and now it wont boot. i try reinstalling os but it wont let me.its showing it in the disk utilty,now it wont let me install.it says mac os x cannout startup from this disk.What do i do?

I can't help you until you answer the questions I asked. If you want to reinstall Snow Leopard then follow these instructions:
Downgrade Lion to Snow Leopard
1. Boot from your Snow Leopard Installer Disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu.
2. After DU loads select your hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Note the SMART status of the drive in DU's status area. If it does not say "Verified" then the drive is failing or has failed and will need replacing. SMART info will not be reported on external drives. Otherwise, click on the Partition tab in the DU main window.
3. Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Set the format type to Mac OS Extended (Journaled.) Click on the Options button, set the partition scheme to GUID then click on the OK button. Click on the Partition button and wait until the process has completed.
4. Quit DU and return to the installer. Install Snow Leopard.
This will erase the whole drive so be sure to backup your files if you don't have a backup already. If you have performed a TM backup using Lion be aware that you cannot restore from that backup in Snow Leopard (see below.) I suggest you make a separate backup using Carbon Copy Cloner 3.4.1.
If you have Snow Leopard Time Machine backups, do a full system restore per #14 in Time Machine - Frequently Asked Questions. If you have subsequent backups from Lion, you can restore newer items selectively, via the "Star Wars" display, per #15 there, but be careful; some Snow Leopard apps may not work with the Lion files.

My mac book pro wont boot up and it shuts down by itself

mac book wont boot and it shuts down

Hi alvinfrombasseterre,
I have some articles for you that will help you address this situation:
Troubleshooting portables that won't turn on or start up
http://support.apple.com/kb/TA25686
Troubleshooting: My computer won't turn on
http://support.apple.com/kb/TS1367
Thanks for being a part of the Apple Support Communities!
Regards,
Braden

How do I get mac book pro to boot from hard rive and not slave without holding option key

How do I get my Macbook Pro to boot from Hardrive and not the slave drive with out pusing the "option Key. I set up a drive on lion and now my MacBook Pro will not boot to the hardrive with out holding the "Option Key" down. i have to disconnect the UBS drives before it will go on it own.

System Preferences > Startup Disk. Select the volume you prefer to boot from.

Issue with running Linux on a Windows 7 64 bit (on MC7 mac book pro via Boot Camp)

I'm running Windows 7 64 bit (native via BootCamp) on a new MBP MC7. When I'm trying to run a 64 bit Linux (CentOS) using VM Player, I received following error " CPU doesn't support long mode. Use a 32 bit distribution". Is it because of VT is not enabled or something else?

just for fun, try VirtualBox 4.x for your CentOS and see if it works.
I don't know VM Player enough - would have to check on VMware for FAQ support articles

My Mac Book Pro wont boot fully.

my MacBook pro won't boot fully. it seems to be frozen in the first page that appears (the grey one with the apple symbol). i left it there for hours to see if it was just updating. does anyone know of there's a master reset button? I'm not concerned with losing data. thanks!

Forget that software, it's of no assistance.
Read my User Tip here, especially about "Gray Screen"
https://discussions.apple.com/docs/DOC-3046
If this is all too much for you, or the Shift key on boot doesn't fix it, then perhaps consider hiring the assistance of a local PC/Mac specialist to make sure your data is recovered from both Windows and OS X.
Gray Screen issues can be quite complex to repair. It could be a simple kext file conflict (if so Shift key boot should get you in, then update all your software or check with the developers for updates)
If not it could be far worse, all depends how skilled you are with Mac's and what you have backed up etc.
If no backup, then your looking at data recovery efforts using another Mac or OS X on a external drive, no easy task.
PC/Mac specialists use a special Linux disk/USB to boot the computer and can transfer files out of either Windows or OS X.
Unfortunatly they keep it complex, so users can't use it themselves.

Mac Book pro not booting up?

hello, I have my macbok pro 2.2 ghz and i am running leopard 10.5.2 i have a HP laserJet 3300 Printer, so i found that the mac does not come built in with the drivers for this so i inserted the HP LaserJet 3300 CD into my computer i installed it and was prompted to reboot so i rebooted my mac turned on fine but now i am at the stage where the screen is white, there is a grey apple in the middle of the screen and the little grey "loading thing" rotating. And ive been here for 45 Minutes i have tried performing a force-shutdown and then turning it on again and i have had no luck. I would really appreciate it if somebody could help me out.

I am sorry to hear of the issue. First, disconnect the printer..
Eject the disc also if still in the drive.. You can do this by booting up and hold the trackpad button (mouse button) till it ejects.. Try your restart then. Now the disk repair from the install disk/ disk utility / may work too. Try safe mode.. Start holding down the shift. It may be a start up item with the HP software..
You don't want to install with the disc that they gave with the printer, You NEED to go to HP website and see if they have the correct drivers for Leopard and your model. And best of luck with that. Not sure if they do yet. Hope that helps.

Mac book pro wilt boot. Only get a folder with ? in it.

My macbook pro will not boot and when it tries it shows a flashing folder with ? mark in it. Any way to ge to going?

Click here and follow the instructions. If the computer was running Mac OS X 10.6.8 or earlier and you reach the third set of steps, insert a Mac OS X install disk.
(115663)

Mac Book Pro Retina Battery Issue

I bought the new MBPR just over a month ago and have since found that the battery doesn't last all that well. This is especially so when running a few things at once - most of which are very low CPU usage ie excel, mail, safari. My battery time remaining seems to jump up and down from 6:30 remaining down to about 3:00 at the jump of a hat and it's getting annoying as I've found I take my power cable everywhere with me and half the point of getting a laptop is to have the function of several hours os usability no worries running off the battery. Web browsing only, prolongs battery significantly but as soon as I start to do something/anything else it dimishes badly.
Would updating to Mountain Lion help this or is it just a feable excuse to prolong real "support" help?
What does reseting the SMC actually do, is this worth doing and will I loose data? I've done the sleep, restart and shutdown sequence but didn't seem to acheive a great deal.
I run bluetooth for my mouse and wifi for internet.
I've recently taken to playing Diablo 3 and this absolutely destroys my battery life and it literally lasts for under an hour on the battery if I'm playing this - very very frustrating. And if I play any music whilst on battery it drops very very quickly also.
At times the metal above the keyboard and underneath at the same point can get very hot to the point it can become extremely uncomfortable to sit the laptop in my lap.
Having just posted the above my time left went from 6:30hrs down to 3:45hrs and is now slowly climbing back up as I type.... posting the above seems a bit over the top for draining battery life, anyone agree??
I run currently with 50% brightness and about the same on keyboard brightness and have just turned off auto brightness as read that this can help - though annoying that I have to turn off this function and would like ot run with it on as I enjoy it's feature.
Any help would be appreciated - helps hints or tips - I'd love to be able to play Diablo 3 for longer off the battery as an hour doesn't really sit well with me coming from the latest and greatest Mac.
Thanks!

You should also ask this in the MacBook Pro forum. This is the forum for the white and black plastic MacBooks that were discontinued in 2010. You should also post this question there to increase your chances of getting an answer.
https://discussions.apple.com/community/notebooks/macbook_pro

Reporting of the Mac Book Pro whining noise issue - how?

Hi,
My MacBook Pro is emitting a noise when the processor is idle. It's got all the updates and the problem did not go away.
I was looking at the Apple Support site and could not seem to find a place to report this issue. Any idea where I should go?
Thanks,
Tom

You may want to call Apple customer care and explain your problem. It is recognized now by Apple and they are issuing logic board updates.
Some people report having more success by going to a brick and mortar Apple store and making an appointment at the Genius bar though.
It is really your choice.

Mac Book Pro space bar issue...

I just received my MBP and the space bar is very difficult to engage. This small thing makes typing an extreme test of patience.
I got it at Future Shop Canada two days ago. Should I call Apple Support or deal with Future Shop? It has taken a while to get here and I need it bad in the coming days. (I am a photography student and it is coming into portfolio time.)

Hi, Thanks for the reply. The space bar works, I have to press down hard on it for it to input. It seems really bad on the left side of it, to the point where it needs to be pressed firmly. I thought it was a mac thing (being a long time pc user) but my gf is a graphics designer and works on them all day, she said that it wasn't right.
The space bar doesn't seem to be mounted improperly, it is just not very sensitive. The fact that it has very little sensitivity on the left side as apposed to the right leads me to believe that it isn't just a software problem.
I hope that explains it. I am going to call apple in the morning. How long do these things usually take? I would hope to get it back fast after blowing $3300 on it.

Mac book pro 13 boot issue

Similar Messages

Maybe you are looking for