Mac book pro 15" 2.3 ghz the battery cannot be charged. the upper corner right says it's plugged in but not charging.
I just brought my Mac book pro 15" 2.3 ghz on 12 september 2012 not even one week I've used it the battery cannot be charged.
the upper corner right says it's plugged in but not charging.
How do I solve this I'm going to London the next week! (23/09/2012)
I need this replaced or repaired ASAP. Is tat possible? It hasn't being used for even a week and it's already cause such a trouble? Is this what Mac is?
Hi Steve,
I just got back from the apple service centre. I must say they treat us pretty bad and raising voices and stuffs.. If you wanna question or doubt on such service, I've recoded everything in my mobile and iPad. The company I brought from is TECHNOCRATS in 1Borneo Hypermall. The service centre headquarters is DIGITAL FORTRESS SDN. BHD. located in Damai Point.
Here's what happened..
I went in the service centre and disappointingly, no one entertain us (my boyfriend and I).. we stood there for a few minutes. :(
Till we enquire for administration and problems. A girl said she doesn't know much. She gave me a number to her superior named Charles. She asked us to contact him. Then we asked "aren't you suppose to call your superior regarding to this matter?". "it's this the part of your profession to call Charles? Why is it my job to find him?"
Soon the lady calls him and she passed the phone to my partner.
Wow, there was raising voices and stuffs in the phone. So my partner asked him to come up to the office and discuss this matter since he was jst downstairs. For your information this is the second visit of the day, so we visited the second time after lunch hour which is 2:15pm
Well it was dramatic, Charles with his raising voices and terrible attitude for a greeting. So he straight forward blamed us for not putting the mbp down to the registration. (FYI no one there bothers to serve us for the 1st and 2nd visit). For my concern, this mbp is not cheap. And how can I just put down my laptop and leave? Without any rational reasons.
Long story short, I told him my problem and he said he will make a diagnosis and will return the answer to me tomorrow probably before noon.
Here's what I'm upset about. I enquire about the genius bar. He kinda felt offended and told me tat only apple store has genius bar! Im just asking you don't néed to be so loud on this.. I'm still very new to Mac products and stuffs.
Now that I have sent in my Mac book pro to diagnosis with the cables and everything. Hope to get the answers soon and hope it wasn't really bad since it was new.
Now its pretty much scarred on my side about Mac's Brand. I just wanted a reasonable solving problem and yet I get negative feedbacks from the service centre. Is this how it should end? I'm still pretty upset right now.
Any suggestions for me? Please?
Worried,
Shirley
Post using ipad2
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Why does my computer say that its plugged in but not charging yet the battery is not reducing
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****Click the White thumb to say thanks****
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ajit5544 wrote:
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