Mac Book Pro and HP Envy 110e wireless printing problems
I have had my Mac book Pro since Christmas 2013 and initally had no problems printing wirelessly to my HP Envy 110e, but for some reason, I keep on getting problems printing to the envy 110. We have no problems printing with our Ipad's to this printer.
I can connect to the printer from my Mac book Pro by putting in the IP address 192.168.1.72 in a web browser, but keep on getting the little offline symbol when I print to the Envy. Last night I re-installed the printer to print wirelessly onto my mac book pro using a printer cable, which then worked fine, but today the same problem re-occured.
I am beginning to think that the problem may have started with the latest version of the operating system update to Mavericks 10.9.4.
Any thoughts welcome.
This question was solved.
View Solution.
Hi @UKCheshire
Since you are able to print from the iPad to the printer wirelessly, I suspect you are on to something. I believe the issue has something to do with the communication between the printer and the computer and not between the printer and router. Please use the following document to troubleshoot the issue; 'Printer is offline' Message Displays on the Computer and the Printer Does Not Print: Mac OS X.
If the issue persists, don't give up hope, let me know and we will work through it together.
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP
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