Mac book pro (Apple 3 years product cover)

Hi all,
Just wanted to ask which may will be a question easy to answer. But i am just un aware of it..
I have a mac book pro 13".. at the beginning since i have purchased the macbook i have been obtaining 10 hours of battery life.. but at once it is just if i may say " not performing as good" .. does the warranty cover the problem such as not giving the battery life as mentioned on the sales pitch? or website?

Have you been calibrating your battery as discussed here?
DALE

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Whats does mac book pro apple care exactly over? everthing but lost or stolen?

mac book pro apple care exactly over? everthing but lost or stolen?

It's hardware coverage of factory defects to three years from the date of purchase of the machine + phone support.
You can buy it within the one year standard warranty, but it's still only three years max.
Doesn't cover software issues, data recovery, user damage, accidents or thefts. OS X may be reinstalled in the repair process but really doesn't count as fixing software issues.
It's sort of mandatory, as eventually one will upgrade OS X and a firmware update can brick a logicboard by exposing unknown flaws or drivers for video cards causing issues.
Never upgrade OS X without AppleCare in place as Apple has multiple points of potential failure on the logicboard, the parts are not more seperated like on PC's and thus cheaper to fix.
A new logicboard out of applecare is prohibitive, you'll be better off buying a new machine.

I installed Adobe CS6 Design & Web Premium on my Mac Book Pro a few years ago but have repeatedly encountered problems with the programs freezing or not opening properly. It's a Student and Teacher Licensing version so an academic ID is required but I am

I installed Adobe CS6 Design & Web Premium on my Mac Book Pro a few years ago but have repeatedly encountered problems with the programs freezing or not opening properly. It's a Student and Teacher Licensing version so an academic ID is required but I am no longer a student--can I still reinstall it since my academic ID may no longer be valid?

Erin Elzo as long as the serial number has been registered under your account at http://www.adobe.com/ then you should be able to continue to utilize the software. You can find details on how to locate your registered serial number at Find your serial number quickly - http://helpx.adobe.com/x-productkb/global/find-serial-number.html.

TS1506 I have just got a Mac Book Pro after 30 years of using Msoft products and now find a (in my opinion) a piddling issue with attachments in Mail - Apple - just fix it.

After over forty years in IT I am actually a platform agnostic however I have come to expect some developmental maturity across all products, especially in generally ubiquitous apps such as email. I am using OS X 10.8.3 on a 2013 build Mac Book Pro and am very happy overall. Is Apple planning on fixing the various problems with Attachments in Mail or are they relying on third party fixes and workarounds?

My apologies if I have caused offence, not my intention. I was unable to view attachements but have since discovered an addon app which solves the problem very neatly. By way of explanation my frustration comes from Apple appearing to indulge in client lock in as do Microsoft - this practice was "invented" by IBM and only served to irritate clients and inspire excellent work arounds by third parties - much the same as I notice with Apple. I thought Apple would have outgrown this after the IIe vs BBC but I see this is not the case. I have recently upgraded to Mavericks and have no problems with Mail but am now unable to transfer material from Mac Pro to Ipod unless I use the icloud - something I do not want to do for a variety of reasons, not the least being able to transfer MY data without the use of an unsecured transition area. I am very happy with the quality of the Mac Pro but less than happy with the restrictive practices of Apple; I realise Microsoft have similar practises but they are not as completely disruptive to what are generally simple operations commonly required when using computers.
My thanks to all the others who reponded - this is my first foray into the world of forums and I will continue to learn the rules.

I purchased a mac book-pro over 2 years ago and it keeps asking for updates that it will only let me update using the old users apple ID, i cant figur out how to remove it i wint to an apple store and they were stumped

i cant get rid of the other users ID, i have tired to remove this id many many times, it will let me use my ID to do updates but it will nto let me do the updates associated that id the original user. any ideas

Delete all of the applications associated with that Apple ID.
(119669)

How do you erase and reinstall a hard drive without a disc? I bought this mac book pro under a year ago and am pretty sure i downloaded mountain lion from the app store. Basically Im having startup issues and this is the final step Ive reached

when I start my laptop it loads a third of the way and shuts down automaticallyI've tried to safe boot, repairing discs and clearing RAM but nothing has worked. basically I've come to the final step of having to a erase my hard drive and reinstall mountain lion however Apple support suggest that I install from a disc however I installed mountain lion from the App Store. can anyone help me go about this?

Install or Reinstall Lion/Mountain Lion from Scratch
Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Erase the hard drive:
1. Select Disk Utility from the main menu and click on the Continue button.
2. After DU loads select your startup volume (usually Macintosh HD) from the
      left side list. Click on the Erase tab in the DU main window.
3. Set the format type to Mac OS Extended (Journaled.) Optionally, click on
        the Security button and set the Zero Data option to one-pass. Click on
      the Erase button and wait until the process has completed.
4. Quit DU and return to the main menu.
Reinstall Lion: Select Reinstall Lion/Mountain Lion and click on the Install button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible
            because it is three times faster than wireless.

Mac Book Pro (Apple Repairs and Serve Coverage) - Limited

I got a Macbook Pro (late 2013) and the Apple Repairs and Service Coverage ends on Oct 2013. I recently found that my MagSafe 2 Power adapter is not working. Will they replace mine for free?

Just bought it. I took it to work and everything worked on that wireless network. The problem must be in my home network, but I haven't figured it out yet.

Blu-ray future Mac Book Pro

Hi,
Am just preparing to move from powerbook 17' to a new 17' mac book pro. (key use TV Productions) However my question is should I wait until blu-ray drive availble for it? Does anyone know anything about this as an imminent development or timeframe?
Also can you use ram from powerbook (i have 2gb) in a new macbook pro?
Many thanks
Johnny

As the above poster said speculations are not welcome in these forums however this was announced on March 10th:
The Blu-ray Disc Association announced today that Apple has become a member of the consortium's Board of Directors.
"Apple is pleased to join the Blu-ray Disc Association board as part of our efforts to drive consumer adoption of HD," said Steve Jobs, Apple’s CEO. "Consumers are already creating stunning HD content with Apple’s leading video editing applications like iMovie HD and are anxiously awaiting a way to burn their own high def DVDs."
Blu-ray is a next-generation optical disc format being developed for High Definition video and high-capacity software applications. A Blu-ray disc will be able to hold up to 50GB of data (double layer).
During the MacWorld Expo SF Keynote speech Steve Jobs described 2005 as "the year of High Definition Video" and introduced HD video support into iMovie and Final Cut Express. Sony also demonstrated a HD Video camera at the keynote speech. The missing link has been the consumer's ability to export HD video off their Mac. It appears Blu-ray will be the technology and we can expect iDVD and burning support in the future.

Mac book Pro might have a virus please read and help

Hi guys Ive had my mac book pro for 3 years. Recently i keep getting pop ups from strange sites but primarily mac keeper. i haven't downloaded anything but my sister was watching a movie online a couple of days ago and I think thats were it came from. So firstly every time i go to my Safari Preferences and change my homepage, i close everything, and when i open it I'm brought to the same page which is something called only-search.com. Its ALWAYS my home page no matter how i try to change it. Another thing is that when i type in a search, the little text on the right says google search but when i actually search for it, it always goes to a yahoo search. The popups seem to come randomly when I click on websites. They open new tabs and promote their crap. Please help!

Download Adwaremedic:
http://www.adwaremedic.com/index.php
This may alleviate your problem.
Ciao.

Mac book pro slowed down

i purchased new mac book pro exactly one year back, upgraded to mountain lion few months back, since last few days it ahs slowed down so much that it is difficult to work on the same. last programme i used for cleaning was iBoostup. pl. help me in speeding the mac.

"Cleaning" apps are useless - there's no need to clean anything from your Mac (save for files that you no longer use). OS X does a very good job of maintenance.
See ds store's Why is my computer slow? Some excellent tips there.
Clinton

I can't log in the App store because an from Zambia which is not listed in Apple outlets. How do i go around this as apple products are using globally and not only in the listed countries. My product is a Mac book pro.

I can't log in the App store because am from Zambia which is not listed in Apple outlets. How do i go around this as apple products are used globally and not only in the listed countries. My product is a Mac book pro. i feel this limits how i can use my product

Unfortunately you have taken an Apple product outside of the area where Apple currently does business. There isn't legally a way around this. Apple cannot license apps to you where you currently live.

If I bought a mac book pro now, could it be possible that apple will stop supporting it in a few years or so ??

Are mac book pros no use buying as apple could stop supporting them in a few years ?? Will this mean you won't be able to update it ???

Why are you more concerned now, on the 30th anniversary of the Introduction of Macintosh, than before?

I would like to know why I can not download apps for other apple products. There is a very limited selection for Mac Book Pro.

I would like to know why I can not download apps for other apple products. Mac Book Pro's selection is quite limited.

The games available for the iPad from the App Store will not be compatible with any computer other than an iDevice. To check for available games/Apps for the MacBook Pro you would need to check the Mac App Store, assuming of course that you are running at least OS 10.6.6.

Does my warranty cover the mac book pro charger?

I got a new Mac Book pro for Christmas and the charger already stopped working. Luckily I had an old one. Anyone know if my warrantly will cover the dead charger? Not trying to spend like 75 bucks on a new one.

The Mac, so they can corroborate the serial no. and confirm coverage. Can check here: https://selfsolve.apple.com/GetWarranty.do
After this experience, consider the benefits of extending the warranty for two more years, post-Xmas, with AppleCare.

Does the mac book pro 3 year care plan have a student discount?

I purchased my laptop (mac book pro) in march 2014 & I'm thinking of buying the care plan which will be valid for 3 years. Could I know if there's a student discount for the care plan & if it's valid from the date of purchase of the laptop or the date of purchase of the care plan?
I bought my laptop from a UK apple store for student price & my university is registered as an educational institution on the apple website.

The care plan extends your coverage from date-of-purchase to the three-year mark, and provides free telephone support for that entire period.
In general, there are no additional student discounts on the care plan.
The care plan covers defects in materials and workmanship up to the three year mark. On a MacBook, it does not cover accidental damage or liquid spills. But owners of the care plan have been known to get the 'benefit of the doubt' in close judgement calls about warranty coverage.
You must choose to purchase it within the first year of coverage, or it becomes unavailable. This is to preclude users waiting until a problem occurs and then buying care. Like any sort of insurance, it remains affordable because some purchases will be covered, but will not need to collect on it.

Mac book pro (Apple 3 years product cover)

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