Mac Book Pro Dvd Drive Problems

I am having  trouble with my mac book pro's dvd drive. It's not working properly, can I just take it into the Apple store and seek help?

you can, but you need to make an appointment with the genius bar first.

Similar Messages

  • HELP MY MAC BOOK PRO has a problem. FROM A FEW DAYS AFTER A FEW HOURS .. PART ONE FAN AS HE HAD SUPERHEATED PC! is NORMAL?? do??

    HELP MY MAC BOOK PRO has a problem.
    FROM A FEW DAYS AFTER A FEW HOURS .. PART ONE FAN AS HE HAD SUPERHEATED PC! is NORMAL?? do??

    Firstly, you aren't in MacBook Pro forum.
    MacBook Pro
    http://www.apple.com/support/macbookpro/
    CAPS isn't really of any help reading or getting help.
    Try monitoring the temperature so you know for sure. Yes it can run hot.
    http://www.bresink.de/osx/TemperatureMonitor.html
    You may want to boot from your original OS X DVD - hold D on statup - and that way run Apple Hardware Test

  • Wipe out Internal Mac Book Pro hard drive

    I need help on how to wipe out my internal Mac Book Pro hard drive. I used the Mac Office demo and now the demos are no longer usable. How can I wipe out the mac book pro hard drive? Should I contact my Apple Care service center for assistance, since I am paying for that service and they can walk me through the process? I want to clear out to what it was like when I first got the lappy. Help, anyone? Thanks in advance.

    Extended Hard Drive Preparation
    1. Boot from your OS X Installer Disk. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Installer menu (Utilities menu for Tiger.)
    2. After DU loads select your hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Note the SMART status of the drive in DU's status area. If it does not say "Verified" then the drive is failing or has failed and will need replacing. Otherwise, click on the Partition tab in the DU main window.
    3. Set the number of partitions from the dropdown menu (use 1 partition unless you wish to make more.) Set the format type to Mac OS Extended (Journaled, if supported.) Click on the Partition button and wait until the volume(s) mount on the Desktop.
    4. Select the volume you just created (this is the sub-entry under the drive entry) from the left side list. Click on the Erase tab in the DU main window.
    5. Set the format type to Mac OS Extended (Journaled, if supported.) Click on the Options button, check the button for Zero Data and click on OK to return to the Erase window.
    6. Click on the Erase button. The format process will take 30 minutes to an hour or more depending upon the drive size.
    Steps 4-6 are optional but should be used on a drive that has never been formatted before, if the format type is not Mac OS Extended, if the partition scheme has been changed, or if a different operating system (not OS X) has been installed on the drive.
    After formatting has completed quit DU and return to the installer. Proceed with the OS X installation. Once OS X has been installed and is running you can then run the installer for the pre-bundled software.

  • How do i move my photos from external hard drive to my local mac book pro hard drive?

    I have my iphoto files on an external hard drive.  I need to move them to my local Mac Book Pro Hard drive and I want to do it accurately.  Anyone have any advice?

    THanks Niel.
       In typical "me" fashion I asked the question and then did the leg work and researched the answer (instead of doing the research first!).  I learned exactly what you have posted here.  It sounds REALLY simple.  Thanks!

  • Hi, can we use 15 inch mac book pro dvd to macbook pro13

    hi, can we use 15 inch mac book pro dvd to macbook pro13

    No. Your 15" MBP OS installer disk is machine specific.

  • I have imported my music from my iPhone to my Mac book pro. The problem is that now I can't listen to it. It's stating that my computer is not authorized. How can I authorize??

    Hi

    Please don't make multiple posts, your question has been answered in your other thread.
    I have imported my music from my iPhone to my Mac book pro. The problem is that now I can't listen to it. It's stating that my computer is not authorized. How can I authorize??

  • 17 inch mac book pro dvd jitters

    I experienced a problem with the MBP DVD drive on my new mac book. I have been hearing a lot of information about the new model (related to optical drive problems) Although it's too late to get my 17 inch g4 powerbook back (sold it on ebay last week) it's not too late to cancel my order. I shipped the mbp back to apple via fed ex today but the new one will take a few days to ship ... should I wait for the second generation mbp? What are the feelings on this issue?

    I wish I were so lucky. I went so far as to purchase a few dvd's with no luck. I went to the apple store and they were able to duplicate the problem using in-store dvd's. The mbp has problems imo ... i love the concept and am a former g4 pwerbook owner so I'm giving them one more chance ... if the mac book pro I'm getting shipped now show's any signs of problems then I'm done (not for good, just until the second generation of mbp is released later this year)

  • Mac book pro hard drive privacy

    Hi everyone
    I have a question regarding a hard drive replacement. I have a 2007 mac book pro and I may need the get the hard drive replaced. As someone who does not really know/understand the engineering behind computers, I'm not quite sure what this will entail.
    My problem is that I am a very private person and I worry about a stranger seeing what is on my computer. I have things such as photos of myself in my underwear, embarrassing medical google searches, and undergraduate essays that I would prefer a stranger not see. Will whoever is replacing my hard drive be looking at this stuff? I put the underwear photos on a flash drive and deleted them using "Secure Empty Trash" will the person doing my hard drive still see them? What about everything else?
    I apologize if this has been asked, but I've done some searching and haven't found my exact question. I'm just very worried about this! I'd like to know if there is anything I can do about this or if I am just being paranoid. There is really nothing noteworthy on my laptop, I'm just a private person.
    Thank you so much for your help!

    Wow! Thanks for all your help guys. I just spoke with the repair place and they went ahead and started replacing the drive without my go ahead . They waived a $50 fee at least.
    Since I'm a practically broke twentysomething I don't really have any finanical info on the laptop besides some parking ticket receipts. I guess all I can do now is hope they don't snoop. I did clear my firefox cache and all that stuff beforehand, so hopefully they won't see anything. I was hoping to be able to take her home and back her up/delete more things before they did this, but I guess my hard drive started failing.
    Man, it feels like I'm getting my car repaired all over again. I have no idea if there really is something wrong or if I just reek of naivity. I'm just going to choose this time to trust the repair place. I'm glad to know that snooping through my info isn't neccessary for the repair though.
    Once again, thanks for all your help! (Can all the answers be correct? I want to you give all credit if possible. I'm new to this forum)

  • Spilled liquid on top of mac book pro; usb/wifi problems.

    So yesterday evening I spilled hot chocolate on the top of my mac book pro while it was sitting on my desk closed. I picked it up, unplugged everything from it and grabbed a towel so that I could try it off. I got most of it off and nothing got into the keyboard area underneath. But I did see some of it get into the side ports and mainly the first usb port. I just realized that now when I plug something into that usb port, the wifi and usb don't work! The second one is reliable and works fine, it charges and plays audio. That is basically all I use it for. But now I am limited to just one usb port, it could be alot worse. It is an annoyance though, especially since I bought this laptop literally a year ago. From what I understand Apple will only guarantee their product for one year and won't honor most customer accidents. So with an expired warranty by just days, I am left with a perfectly working computer -1 usb port. I know getting frustrurated wont solve anything and I've spent the last hour figuring out why the internet and mouse weren't working.
    What are my options? Anyone else have this kind of problem? Is there something I can do to fix my computer?

    Take the computer to an Apple store or an AASP.  Whichever is more convenient for you. Liquid damage is not covered under Apple's standard 1 year warranty or Apple Care.
    NOTE:  If you are out of warranty and purchased the computer with a credit card, discuss the warranty issue with the credit card company which you purchased the computer with.  They are the only ones who can at this point cover the computer after it goes out of warranty with the manufacturer (Apple).
        If you have Homeowners insurance, place a claim with them.
    How to remove and clean your Macbook Pro Keyboard
    Cleaning Macbook keys after a spill

  • Can i transfer my mac book pro hard drive to mac book air

    i am thinking of buy a mac book air and was wondering if i could somehow transfer my old hard drive(738 g) from my mac book pro. Thanks

    Sorry, that is not possible.

  • HT2801 MAC book pro CD drive

    does Retina mac come with CD drive?

    no it does not....
    only the non-Rentina and the non Air comes with a optical drive

  • My Mac book pro hard drive died, how do I load a new OS onto my new hard drive?

    I Have a friend trying to work on the computer but he is more of a PC guy. I have no backup discs and the hard drive was shot. I ordered a new OS (mountain lion?) and he said he could put it on the new hard drive. Problem is it's a downloadable OS. I guess apple doesn't put them on discs. Hopefully I'm overlooking something please help.

    That model came with a disc to install OS X. Hopefully you've kept it. Otherwise you need to buy a Snow Leopard disc.
    Alternatively, if you have access to another mac, you can download Mavericks for free from the App Store, follow these instructions, and then boot from the flash drive or DVD you just made by holding down the Alt key when booting up.
    If you're not tech savvy or you feel uncomfortable making boot discs, your best bet would be to buy the Snow Leopard disc for $20 from the Apple Store.

  • Mac Book Pro Mail App problem

    I have a 3 month old MacBook Pro that has developed in the last 3 days a strange problem within Mac Mail app.  When I send or reply to a email message it shows up in the email thread or sent messages folder as a COMPLETELY different email to an entirely different address.  The incorrect messages/addressees that appear are from emails sent several years ago.  It appears that my emails are being received normally to the recipients (what I actually sent is received,  instead of what is appearing to me as what I sent), but as the thread continues or new messages are exchanged the thread is meaningless and garbled. 
    Running Mountain Lion
    I've tested sending email through both my Comcast server and iCloud.  Same problem either way.  Virus, malware........??  THanks for any suggestions

    Hi kezart,
    Thanks for using Apple Support Communities.  Try rebuilding the mailboxes and see if that helps:
    Mail (Mavericks): Rebuild mailboxes
    http://support.apple.com/kb/PH14958
    Cheers,
    - Ari

  • Mac book pro hard drive

    I have a MacBook Pro 2.4 GHZ Core Duo (Late 08 edition). How big of a hard drive can I install into it and how much memory can also put in it?
    Thanks.

    No limit on hard drive size, as long as it is a laptop hard drive.  Up to 8GB on memory.

  • Mac book pro turning on problems?

    hi there
    my macbook pro has stopped working.
    all it does at the moment is whilst chargering the green light is on the charger. Also when you hold down the battery indicator button is just flashes with one light and goes off. i ve left it on charger for over 10 hours and still no change. when you hold down the power button nothing happens not either the light on the front.
    any ideas anybody?
    many kind regards 

    Get to your local Apple Store or AASP as soon as possible. I doubt that you'd even be able to run a hardware test if the machine won't boot at all.
    Sounds as if you've a serious problem.
    Clinton

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