Mac Book Pro Help

Hello World, recently my macbook pro has encountered a serious problem!
Well not to long ago, my mac started acting very strange. I turned it on and it was really slow and lagged for no reason and the fans constantly ran as well. I looked at the cpu usage and it was completely taken up by a system task called kernel_task. i ran my computer in safe mode and did many virus scans and got nothing. THen i ran a hardware test and got what appeantly is a heat sensor error. i don't exactly know if this i my true problem but can any give me any ideas of how much this repair would cost and if there is anyway to fix it myself. Thank you!

Do you know how much is repair will cost? i had to get my mother board replaced about a month or two ago and i dont want to spend another 300 dollars

Similar Messages

  • I have a Mac Book Pro - HELP - problems with bootcamp = too full

    I have have a Mac Book Pro.  My drive is full.  Sadly I had the partition set up at a store that should have known what they were doing (NOT an apple store, but a certified store that carries only Apple products), anyway.. I am now at the point where my bootcamp is full.  I've tried reading a number of posts, but some things apply to me, some things don't so here is my situation:
    Mac Book Pro
    OS X 10.8.2
    Processor: 2.53 GHz Intel Core i5
    Memory 4 GB 1067 MHz DDR3
    Startup Disk: Macintosh HD
    Using Bootcamp with Windows 7
    I purchased Camptunes by Paragon and tried repartioning my drive that way.  It looked like it was going to work until the following error message happend:
    Windows filesystem verification failed.  Please, repair Windows volume and try again.  Windows is not letting me do this because I don't have enough room. Round and round the problem goes.
    Initially when I was trying to clear out my Windows side I found a bulky .NET program I wanted to delete.  It would not delete it for me (I can retry to look for that error message), but essentially it wouldn't delete it at all.  I have no temporary internet files I can delete, cookies or other programs (except my printer drivers), but essentially - I can't figure out what to do next.
    I read another post about a person who didn't want to backup their files first.  This is not me.  I do back up to a LACIE back up drive that has a 999.86 GB capacity with 872.11GB free.  What I want to know is do I have to buy another back up to keep it all completely separate?  What other program do you recommend to create a virtual drive?  Can I get a step by step on what to do?  I have the original windows disk if that helps in the equasion.....
    My head hurts.... help!

    interenet wasn't working properly and i couldn't finish
    Try restarting while holding down the Option key. That should prompt the startup manager window where you can select the startup disk and reboot.
    Then try reformatting (erase) using OS X Recovery  About OS X Recovery
    Keep in mind, Apple does recommend a high speed broadband internet connection for OS X Recovery. A slow connection may time out before recovery is finished.

  • "Photoshop" Waiting for Bridge CS6... on a MAC BOOK PRO help

        I have a Mac book Pro, with retina display running on OS X version 10.9.4. and I cannot get mini-bridge to run.  Adobe first told me the problem was with Apple, I contacted Apple and the problem was not with them.  Adobe told me the problem was with my service provider and passwords and firewalls on my internet connection, check with Rogers and no problems.  Now I am told by Adobe this problem is with switchboard (Adobe owns this).
         I have tried everything on the FAQ page to fix the problem and I have also spent days on the phone with Adobe.  They have had me uninstall and reinstall all of my Adobe programs numerous times and I have spent hours at a time on the phone trying all kinds of “fixes”.  Adobe has told me on three separate occasions they have escalated this problem to the highest level of technical support and I still have no resolution. We (Adobe and I) have been at this for well over a month now and It’s gotten so, now Adobe doesn't even call me back anymore.
        The reason I so need this fixed is, as I explained to Adobe, I am in night school (now) for Photoshop and I require mini-bridge in class.  I am hoping that someone else out there has had this problem and knows what the fix is because I have no options open to me this time.  When Photoshop is launched and I clicked on mini-bridge all I see is waiting for Bridge CS6… Nothing more happens, Photoshop is version 13.0.6 X64.  I have stayed home the past few times Adobe has said they would call and nobody has called, it's getting costly at work.
    If anyone can help, it would be greatly appreciated and thank you.
    Help :-(

    Hello Gener7,
         I did try everything on the FAQ page (all steps) I also did them a few more times with "Adobe help" walking me through 2 more times.  I just don't get it, I have been on with Adobe on some days up to 5 hours at a time for over a month now.  I think it must be something with the installation disc but they say no, no, switchboard is just not working on my OS X 10.9.4.  I even took the computer into the apple store here and had them look it over, reinstall everything and they say it's the Adobe software.
         Thank you very much for your help, it's nice to know someone is reading this :-)  I do work around this by saving the files and reopening them in the next program I need but everyone in class is always waiting on me, (it sucks) and I just think it should work.  Hope you have a good day and I will put an update on here if this is ever figured out.
    Thanks one more time :-)

  • SLOW Mac Book Pro  help appreciated.

    Hello friends. I was searching the forums for help to understand why my Mac Book Pro is suddenly so slow... I found and ran etreCheck... so I'll copy and paste it here... the one item in read was that time machine is not configured.... anyway, here you go:
    Problem description:
    A few weeks ago, my Macbook pro started running slow… the spinning icon just keeps spinning… it takes so much longer to restart my computer now… 10+ minutes… more than 1/2 of my hard drive is free…
    This problem is more evident when I go to close a webpage or program or when I sync Itunes.
    Thanks, G
    EtreCheck version: 2.0.6 (91)
    Report generated October 21, 2014 at 10:55:29 PM EDT
    Hardware Information: ℹ️
      MacBook Pro (15-inch, Late 2011) (Verified)
      MacBook Pro - model: MacBookPro8,2
      1 2.2 GHz Intel Core i7 CPU: 4-core
      4 GB RAM Upgradeable
      BANK 0/DIMM0
      2 GB DDR3 1333 MHz ok
      BANK 1/DIMM0
      2 GB DDR3 1333 MHz ok
      Bluetooth: Old - Handoff/Airdrop2 not supported
      Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
      Intel HD Graphics 3000 - VRAM: 384 MB
      Color LCD 1440 x 900
      AMD Radeon HD 6750M - VRAM: 512 MB
    System Software: ℹ️
      OS X 10.9.5 (13F34) - Uptime: one day 2:8:7
    Disk Information: ℹ️
      Hitachi HTS545050B9A302 disk0 : (500.11 GB)
      S.M.A.R.T. Status: Verified
      EFI (disk0s1) <not mounted> : 210 MB
      Macintosh HD (disk0s2) /  [Startup]: 426.00 GB (185.29 GB free)
      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
      BOOTCAMP (disk0s4) /Volumes/BOOTCAMP : 73.25 GB (36.67 GB free)
      MATSHITADVD-R   UJ-8A8 
    USB Information: ℹ️
      Apple Inc. FaceTime HD Camera (Built-in)
      Apple Inc. Apple Internal Keyboard / Trackpad
      Apple Inc. BRCM2070 Hub
      Apple Inc. Bluetooth USB Host Controller
      Logitech USB Receiver
      Apple Computer, Inc. IR Receiver
    Thunderbolt Information: ℹ️
      Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
      Mac App Store and identified developers
    Launch Agents: ℹ️
      [loaded] com.oracle.java.Java-Updater.plist Support
    Launch Daemons: ℹ️
      [loaded] com.adobe.fpsaud.plist Support
      [loaded] com.microsoft.office.licensing.helper.plist Support
      [loaded] com.oracle.java.Helper-Tool.plist Support
      [loaded] com.oracle.java.JavaUpdateHelper.plist Support
      [loaded] net.sourceforge.MonolingualHelper.plist Support
    User Launch Agents: ℹ️
      [loaded] com.google.keystone.agent.plist Support
      [running] com.spotify.webhelper.plist Support
      [loaded] com.valvesoftware.steamclean.plist Support
    User Login Items: ℹ️
      iTunesHelper ApplicationHidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
      TuneupMyMac UNKNOWNHidden (missing value)
      Mac Game Store Helper Application (/Users/[redacted]/Library/Application Support/MacGameStore.com/Helper/Mac Game Store Helper.app)
    Internet Plug-ins: ℹ️
      FlashPlayer-10.6: Version: 15.0.0.189 - SDK 10.6 Support
      QuickTime Plugin: Version: 7.7.3
      Flash Player: Version: 15.0.0.189 - SDK 10.6 Support
      Default Browser: Version: 537 - SDK 10.9
      SharePointBrowserPlugin: Version: 14.4.4 - SDK 10.6 Support
      Unity Web Player: Version: UnityPlayer version 4.3.5f1 - SDK 10.6 Support
      Silverlight: Version: 5.1.10411.0 - SDK 10.6 Support
      JavaAppletPlugin: Version: Java 7 Update 67 Check version
    Safari Extensions: ℹ️
      My eBay Manager
    3rd Party Preference Panes: ℹ️
      Flash Player  Support
      Java  Support
    Time Machine: ℹ️
      Time Machine not configured!
    Top Processes by CPU: ℹ️
          4% mdworker
          4% mds
          2% WindowServer
          0% ocspd
          0% Last.fm Scrobbler
    Top Processes by Memory: ℹ️
      241 MB Safari
      90 MB Finder
      77 MB WindowServer
      69 MB Last.fm Scrobbler
      60 MB com.apple.WebKit.Networking
    Virtual Memory Information: ℹ️
      798 MB Free RAM
      1.50 GB Active RAM
      454 MB Inactive RAM
      1.06 GB Wired RAM
      1.31 GB Page-ins
      45 MB Page-outs

    no replies in a week... thought I'd bump this... really need help...
    teachergoOct 21, 2014 8:04 PM
    Hello friends. I was searching the forums for help to understand why my Mac Book Pro is suddenly so slow... I found and ran etreCheck... so I'll copy and paste it here... the one item in read was that time machine is not configured.... anyway, here you go:
    Problem description:
    A few weeks ago, my Macbook pro started running slow… the spinning icon just keeps spinning… it takes so much longer to restart my computer now… 10+ minutes… more than 1/2 of my hard drive is free…
    This problem is more evident when I go to close a webpage or program or when I sync Itunes.
    Thanks, G
    EtreCheck version: 2.0.6 (91)
    Report generated October 21, 2014 at 10:55:29 PM EDT
    Hardware Information: ℹ️
      MacBook Pro (15-inch, Late 2011) (Verified)
      MacBook Pro - model: MacBookPro8,2
      1 2.2 GHz Intel Core i7 CPU: 4-core
      4 GB RAM Upgradeable
      BANK 0/DIMM0
      2 GB DDR3 1333 MHz ok
      BANK 1/DIMM0
      2 GB DDR3 1333 MHz ok
      Bluetooth: Old - Handoff/Airdrop2 not supported
      Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
      Intel HD Graphics 3000 - VRAM: 384 MB
      Color LCD 1440 x 900
      AMD Radeon HD 6750M - VRAM: 512 MB
    System Software: ℹ️
      OS X 10.9.5 (13F34) - Uptime: one day 2:8:7
    Disk Information: ℹ️
      Hitachi HTS545050B9A302 disk0 : (500.11 GB)
      S.M.A.R.T. Status: Verified
      EFI (disk0s1) <not mounted> : 210 MB
      Macintosh HD (disk0s2) /  [Startup]: 426.00 GB (185.29 GB free)
      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
      BOOTCAMP (disk0s4) /Volumes/BOOTCAMP : 73.25 GB (36.67 GB free)
      MATSHITADVD-R   UJ-8A8 
    USB Information: ℹ️
      Apple Inc. FaceTime HD Camera (Built-in)
      Apple Inc. Apple Internal Keyboard / Trackpad
      Apple Inc. BRCM2070 Hub
      Apple Inc. Bluetooth USB Host Controller
      Logitech USB Receiver
      Apple Computer, Inc. IR Receiver
    Thunderbolt Information: ℹ️
      Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
      Mac App Store and identified developers
    Launch Agents: ℹ️
      [loaded] com.oracle.java.Java-Updater.plist Support
    Launch Daemons: ℹ️
      [loaded] com.adobe.fpsaud.plist Support
      [loaded] com.microsoft.office.licensing.helper.plist Support
      [loaded] com.oracle.java.Helper-Tool.plist Support
      [loaded] com.oracle.java.JavaUpdateHelper.plist Support
      [loaded] net.sourceforge.MonolingualHelper.plist Support
    User Launch Agents: ℹ️
      [loaded] com.google.keystone.agent.plist Support
      [running] com.spotify.webhelper.plist Support
      [loaded] com.valvesoftware.steamclean.plist Support
    User Login Items: ℹ️
      iTunesHelper ApplicationHidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
      TuneupMyMac UNKNOWNHidden (missing value)
      Mac Game Store Helper Application (/Users/[redacted]/Library/Application Support/MacGameStore.com/Helper/Mac Game Store Helper.app)
    Internet Plug-ins: ℹ️
      FlashPlayer-10.6: Version: 15.0.0.189 - SDK 10.6 Support
      QuickTime Plugin: Version: 7.7.3
      Flash Player: Version: 15.0.0.189 - SDK 10.6 Support
      Default Browser: Version: 537 - SDK 10.9
      SharePointBrowserPlugin: Version: 14.4.4 - SDK 10.6 Support
      Unity Web Player: Version: UnityPlayer version 4.3.5f1 - SDK 10.6 Support
      Silverlight: Version: 5.1.10411.0 - SDK 10.6 Support
      JavaAppletPlugin: Version: Java 7 Update 67 Check version
    Safari Extensions: ℹ️
      My eBay Manager
    3rd Party Preference Panes: ℹ️
      Flash Player  Support
      Java  Support
    Time Machine: ℹ️
      Time Machine not configured!
    Top Processes by CPU: ℹ️
          4% mdworker
          4% mds
          2% WindowServer
          0% ocspd
          0% Last.fm Scrobbler
    Top Processes by Memory: ℹ️
      241 MB Safari
      90 MB Finder
      77 MB WindowServer
      69 MB Last.fm Scrobbler
      60 MB com.apple.WebKit.Networking
    Virtual Memory Information: ℹ️
      798 MB Free RAM
      1.50 GB Active RAM
      454 MB Inactive RAM
      1.06 GB Wired RAM
      1.31 GB Page-ins
      45 MB Page-outs
    MacBook Pro (15-inch Late 2011), Mac OS X (10.7.4)

  • Buying a new or used Mac Book Pro - help

    I hope this is in the right place. I am considering whether to buy a Mac Book Pro - new or used. This is only going to be used for traveling which is only a couple times a year so I wouldn't need a huge amount of hard drive space. I would like to browse the internet, store pictures from my digital camera temporarily while on trips, and watch DVDs. Anyways, I am used to using Mac OS X 10.6.8 but that is old software. What OS do new Mac Book Pros come with? I see ones from 2007 on ebay - how many years are old ones like those going to last on average? How many years for the new MacBooks? I'm unsure whether to go with a brand new Mac Book pro or an older used one and was hoping to get some advice on this.

    Snow Leopard is still an excellent OSX and remains as the most efficient from Apple.  If I were in your position, I would only consider MBPs from 2010 or newer (Excluding the 15" 2010 which has GPU issues).  Any 13" model should meet your requirements and will accept any OSX that is available. 
    For second hand models, look for pricing on comparable models on e-bay and Craig's List.  If you want a new one, consider the refurbished section in the online Apple store.  You can save a couple hundred dollars that way.
    Ciao.

  • Need an AUTOCLICKER for my mac book pro - help -- anyone?

    Used to ahve any autoclicker on my PC, now with a MAc, I can't find one which is Mac friendly? Thanks! Mark

    Hi Mark;
    Since your profile say you are running on a MacBook and OS 9 doesn't run on that system, I don't think you will get many good response in this forum for OS 9 questions.
    Allan

  • My printer, hp officejet6500a plus is not printing from my computer, mac book pro,. help!!!!!949-50

    Help....I have gone through "file" to "print page" and then hit "print".  However, the page on my computer is not printing.
    I do not know how to get the printer to activate....consistently....
    The printer worked earlier, but it has not been consistent. I purchased the printer about 1 month ago.  Can you help me???????

    what do i do about that?

  • I don't find the mobile documents carpet in my Mac Book Pro Help me plz

    I need to know where is the mobile documents carpet or what is the cause for dont appear this ...
    Thank you too much
    Kind Regards,
    Juan Carlos

    Yes.:
    after installing yosemite photoshop elements 10 is in german
    Are you also running PSE 10?

  • Do I need any additional software to  burn  on dvd disc  in mac book pro

    How do I burn images on dvd on my Mac book pro
    setty prabhakara

    Do I need any additional software to burn on dvd disc in mac book pro
    No.
    How do I burn images on dvd on my Mac book pro
    Help here >  Disc Burning Quick Assist

  • Mac Book Pro constantly displays spinning wheel of death HELP!!!

    My Mac Book Pro (after installing Mavericks) displays the spinning wheel of death multiple times per day. I thought it was my Google Chrome, but now it has been happening no matter what application I am using. I used Etrecheck to see what is going on with my computer, but I don't actually know what the output means. I've copied the information below.
    More information: I no longer have a Blackberry, but I don't know how to remove any software that may still be on my computer (since I see Blackberry listed under Kernel Extensions). I also backed up my harddrive on the 28th, just to be safe.
    I would greatly appreciate any and all help with this. I'm in the process of trying to study for mulitple teacher certification exams, so this is the worst possible time for tmy computer to suddenly go haywire. Thank you so much to anyone who takes the time to help!
    Hardware Information:
              MacBook Pro (13-inch, Mid 2010)
              MacBook Pro - model: MacBookPro7,1
              1 2.66 GHz Intel Core 2 Duo CPU: 2 cores
              4 GB RAM
    Video Information:
              NVIDIA GeForce 320M - VRAM: 256 MB
    System Software:
              OS X 10.9.2 (13C1021) - Uptime: 0 days 0:21:46
    Disk Information:
              Hitachi HTS545032B9SA02 disk0 : (320.07 GB)
                        EFI (disk0s1) <not mounted>: 209.7 MB
                        Macintosh HD (disk0s2) / [Startup]: 319.21 GB (224.83 GB free)
                        Recovery HD (disk0s3) <not mounted>: 650 MB
              MATSHITADVD-R   UJ-898 
    USB Information:
              Apple Inc. Built-in iSight
              Apple Internal Memory Card Reader
              Apple Inc. BRCM2046 Hub
                        Apple Inc. Bluetooth USB Host Controller
              Apple Computer, Inc. IR Receiver
              Apple Inc. Apple Internal Keyboard / Trackpad
    Thunderbolt Information:
    Gatekeeper:
              Mac App Store and identified developers
    Kernel Extensions:
              [kext loaded] com.rim.driver.BlackBerryUSBDriverInt (0.0.64) Support
              [not loaded] com.rim.driver.BlackBerryUSBDriverVSP (0.0.64) Support
              [not loaded] com.seagate.driver.PowSecDriverCore (5.2.3 - SDK 10.4) Support
              [not loaded] com.seagate.driver.PowSecLeafDriver_10_4 (5.2.3 - SDK 10.4) Support
              [not loaded] com.seagate.driver.PowSecLeafDriver_10_5 (5.2.3 - SDK 10.5) Support
              [not loaded] com.seagate.driver.SeagateDriveIcons (5.2.3 - SDK 10.4) Support
    Startup Items:
              HP IO: Path: /Library/StartupItems/HP IO
    Launch Daemons:
              [loaded] com.adobe.fpsaud.plist Support
              [loaded] com.cloudpath.maccmd.plist Support
              [loaded] com.google.keystone.daemon.plist Support
              [loaded] com.microsoft.office.licensing.helper.plist Support
              [running] com.rim.BBDaemon.plist Support
              [running] com.sophos.autoupdate.plist Support
              [running] com.sophos.intercheck.plist Support
              [running] com.sophos.notification.plist Support
              [failed] Safe.Connect.plist Support
    Launch Agents:
              [loaded] com.google.keystone.agent.plist Support
              [running] com.hp.devicemonitor.plist Support
              [loaded] com.hp.messagecenter.launcher.plist Support
              [running] com.hp.productresearch.plist Support
              [running] com.rim.BBLaunchAgent.plist Support
              [running] com.sophos.uiserver.plist Support
              [running] net.culater.SIMBL.Agent.plist Support
    User Launch Agents:
              [loaded] com.adobe.ARM.[...].plist Support
              [failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
              [loaded] com.citrixonline.GoToMeeting.G2MUpdate.plist Support
              [loaded] com.leadertech.PowerRegister.SEA1.83d33ce173c08a4063a3d2747cfbb0a9.plist Support
              [running] com.spotify.webhelper.plist Support
    User Login Items:
              AdobeResourceSynchronizer
              Dropbox
              HP Scheduler
              SophosUIServer
    Internet Plug-ins:
              o1dbrowserplugin: Version: 5.3.0.18358 Support
              Default Browser: Version: 537 - SDK 10.9
              Flip4Mac WMV Plugin: Version: 2.3.8.1 Support
              NP2020Player: Version: 5.0.4.0 Support
              OfficeLiveBrowserPlugin: Version: 12.3.6 Support
              AdobePDFViewerNPAPI: Version: 10.1.9 Support
              FlashPlayer-10.6: Version: 13.0.0.206 - SDK 10.6 Support
              Silverlight: Version: 5.1.20125.0 - SDK 10.6 Support
              Flash Player: Version: 13.0.0.206 - SDK 10.6 Support
              iPhotoPhotocast: Version: 7.0 - SDK 10.7
              googletalkbrowserplugin: Version: 5.3.0.18358 Support
              NP_2020Player_IKEA: Version: 5.0.7.0 Support
              AdobePDFViewer: Version: 10.1.9 Support
              CouponPrinter-FireFox_v2: Version: Version 1.1.6 Support
              QuickTime Plugin: Version: 7.7.3
              SharePointBrowserPlugin: Version: 14.0.2 Support
    Audio Plug-ins:
              BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
              AirPlay: Version: 2.0 - SDK 10.9
              AppleAVBAudio: Version: 203.2 - SDK 10.9
              iSightAudio: Version: 7.7.3 - SDK 10.9
    iTunes Plug-ins:
              Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
    User Internet Plug-ins:
              CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 Support
              Picasa: Version: 1.0 Support
    3rd Party Preference Panes:
              Flash Player  Support
              Flip4Mac WMV  Support
    Time Machine:
              Skip System Files: NO
              Auto backup: YES
              Volumes being backed up:
                        Macintosh HD: Disk size: 297.29 GB Disk used: 87.91 GB
              Destinations:
                        Time Machine Backups [Local] (Last used)
                        Total size: 465.44 GB
                        Total number of backups: 3
                        Oldest backup: 2013-01-14 01:49:07 +0000
                        Last backup: 2014-04-28 23:07:32 +0000
                        Size of backup disk: Adequate
                                  Backup size 465.44 GB > (Disk used 87.91 GB X 3)
              Time Machine details may not be accurate.
              All volumes being backed up may not be listed.
    Top Processes by CPU:
                   9%          mds
                   4%          WindowServer
                   1%          InterCheck
                   0%          BBLaunchAgent
                   0%          fontd
    Top Processes by Memory:
              143 MB          Google Chrome
              139 MB          InterCheck
              106 MB          com.apple.IconServicesAgent
              74 MB          Dropbox
              66 MB          mds_stores
    Virtual Memory Information:
              765 MB          Free RAM
              1.48 GB          Active RAM
              1.04 GB          Inactive RAM
              492 MB          Wired RAM
              1.05 GB          Page-ins
              0 B          Page-outs

    kmiddlet88,
    yes, it could be due to nearly anything listed in your kernel extensions, startup items, launch daemons, launch agents, or user items above. Please check all of your installed third-party software to make sure that the versions which are installed on your MacBook Pro are compatible with Mavericks; uninstall every software package which isn’t Mavericks-compatible. After you’ve done that, boot into Safe mode, and see if you still get the beach ball of doom there. If it doesn’t appear there, restart normally and see if it appears then.

  • I am having problems with my Mac Book Pro, as it has started running very slowly.  Please find a copy of the etrecheck report - can anyone help.

    I am having trouble with my Mac Book Pro which I bought in August 2012.  It has suddenly started running very slowly every time I try to poen something.  I have completed an etrecheck report - can anyone help?
    Thank you
    Hardware Information:
              MacBook Pro (13-inch, Mid 2012)
              MacBook Pro - model: MacBookPro9,2
              1 2.5 GHz Intel Core i5 CPU: 2 cores
              4 GB RAM
    Video Information:
              Intel HD Graphics 4000 - VRAM: 384 MB
    System Software:
              Mac OS X 10.7.5 (11G63b) - Uptime: 0 days 0:21:48
    Disk Information:
              TOSHIBA MK5065GSXF disk0 : (500.11 GB)
                        disk0s1 (disk0s1) <not mounted>: 209.7 MB
                        Macintosh HD (disk0s2) / [Startup]: 499.25 GB (410.81 GB free)
              HL-DT-ST DVDRW  GS31N 
    USB Information:
              Apple Inc. FaceTime HD Camera (Built-in)
              Apple Inc. BRCM20702 Hub
                        Apple Inc. Bluetooth USB Host Controller
              Apple Inc. Apple Internal Keyboard / Trackpad
              Apple Computer, Inc. IR Receiver
    FireWire Information:
    Thunderbolt Information:
              Apple, Inc. MacBook Pro
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              [loaded] com.adobe.fpsaud.plist Support
              [loaded] com.microsoft.office.licensing.helper.plist Support
              [running] com.MyBusinessWorks.backup.plist Support
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              [running] com.MyBusinessWorks.status.plist Support
    User Launch Agents:
              [loaded] com.adobe.ARM.[...].plist Support
              [loaded] com.citrixonline.GoToMeeting.G2MUpdate.plist Support
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              iTunesHelper
              Dropbox
              AdobeResourceSynchronizer
    Internet Plug-ins:
              Flip4Mac WMV Plugin: Version: 3.2.0.16   - SDK 10.8 Support
              FlashPlayer-10.6: Version: 12.0.0.44 - SDK 10.6 Support
              QuickTime Plugin: Version: 7.7.1
              AdobePDFViewerNPAPI: Version: 11.0.06 - SDK 10.6 Support
              Flash Player: Version: 12.0.0.44 - SDK 10.6 Outdated! Update
              AdobePDFViewer: Version: 11.0.06 - SDK 10.6 Support
              SharePointBrowserPlugin: Version: 14.3.9 - SDK 10.6 Support
              JavaAppletPlugin: Version: 14.1.0 - SDK 10.7 Mismatch! Oracle recommends Java 7 Update 55
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              Slick Savings: Version: 1.0
              Searchme: Version: 1.3
              Amazon Shopping Assistant: Version: 1.1
              Ebay Shopping Assistant: Version: 1.1
              AllMyTube: Version: 5.0.0.1
    Audio Plug-ins:
              iSightAudio: Version: 7.7.1 - SDK 10.7
    iTunes Plug-ins:
              Quartz Composer Visualizer: Version: 1.3 - SDK 10.7
    User Internet Plug-ins:
              CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 Support
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              Flash Player  Support
              Flip4Mac WMV  Support
              MyBusinessWorks  Support
    Time Machine:
              Time Machine not configured!
    Top Processes by CPU:
                   3%          WindowServer
                   2%          MyBusinessWorksBackup
                   1%          PluginProcess
                   1%          mdworker
                   0%          Microsoft PowerPoint
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              197 MB          Safari
              152 MB          WebProcess
              131 MB          Finder
              131 MB          mds
              94 MB          MyBusinessWorksBackup
    Virtual Memory Information:
              1.67 GB          Free RAM
              1.34 GB          Active RAM
              343 MB          Inactive RAM
              670 MB          Wired RAM
              327 MB          Page-ins
              0 B          Page-outs

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