Mac Book Pro , just purchased in Singapore

I just purchased a Mac Book MGX82ZP/AMBP 13.3/2.6 GHZ/8GB/256 GB which I want to increase to 512 GB.
Apple says as per Policy they will not help ; I have to get it done myself
Can Apple please reconsider; I am ready to pay and would like support from Apple

If you bought it from an authorized retailer, then you can return it within 14 days. if you bought it elsewhere, then you're subject to whatever their return policy is. Either way, it is not considered user upgradable. It can be done, but Apple won't do it.

Similar Messages

  • My 4th row of keys on my mac book pro just suddenly stopped working and i have no idea why? Can someone help me fix them?

    My 4th row of keys on my mac book pro just stopped working all of a sudden,does anyone know how to fix it?

    Which model MBP do you have?
    If you are still under warranty and/or have AppleCare, call them.  Let them deal w/it. 
    Out of warranty DIY instructions can be found on... 
    iFixit 
    TakeItApart
    Search YouTube for Macbook Pro “How To” tutorials.
    How to replace keys on an Apple MacBook Pro SILVER Keyboard
    https://www.youtube.com/watch?v=JjRTQIfVTgU

  • Mac Book Pro just got it, all was well for 2 weeks now Finder window does not fill whole screen, there is an 1 1/2" space of black on the right side and the Finder window had a 1" section that flipped like a rolling tv now it is a white bar! Help!

    Mac Book Pro just got it, all was well for 2 weeks now Finder window does not fill whole screen, there is an 1 1/2" space of black on the right side and the Finder window had a 1" section that flipped like a rolling tv now it is a white bar! Help!

    Bad video card, call Apple, get a case number and return it.

  • Brand new Mac Book Pro, just migrated, cannot log in

    I bought a Mac Book Pro last night.  I follwed the set up, completed a migration from my Dell, finished the set up this morning.  Now I cannot login to the Mac Book Pro and the log in page has both an apple, and a Dell icon on it.  I've tried every password associated with both the Dell PC and my Itunes account.  Any ideas?  I do not know what operating system it is using as I cannot even log into the Mac Book Pro. 

    I did try no password.  The dell Icon is still there for some reason, at this point I'm glad that Apple phone support was able to help me.  I called them and they had me do a password reset by keying "Command" and "R" simulaneously during startup.  I still have no idea how the password got messed up in the first place.

  • Apple Mac book pro just turns off after few seconds after turning on

    Hi Folks,
    I just turned on my Apple Macbook pro. Whenever, I turn it on, the progress bar comes with the Apple symbol and after few secs, it turns off by itself. Have tried to turn on the MBP number of times but the same result
    Please help...
    Regards,
    Nadeem

    Correction:
    When I turn MacBook pro 13 on sound play and fans run at full speed but it turns off after few seconds.
    - MacBook does not work on batery - evenif  i disconect batery - no result
    - I try with diferent power adapter - no result.

  • My mac book pro just stopped allowing sound and when i restarted it, it does not let me use any of the icons on the desktop, then allows me to use them after 3 minutes,and then still NO SOUND! What do i do? PLEASE help.

    I have an issue with my computer.  the volume was working fine on wednesday june 29th 2011 (thats the last I could remember) and today is july 3rd 2011.  so when I start the computer up it does not let me play anything trough the iTunes volume when I start a song it goes immediately to pause but no sound comes out.  When I click on the volume in the menu bar it does not allow me to raise the volume up, nor does it allow me to play volume through my speakers when I am on youtube.com. AND when I go to system preferences it has checked off that it is on mute, BUT  it is a light gray color and it does not let me check the setting off.  please help! what do I do? I think it is still under warranty because it is only between 11 months-12 months old.
    *******************************************************ANY ADVICE WOULD BE APPRECIATED THANKK YOU!*************************************************************

    That you are getting the BONG is a good sign, it's unlikely to be hardware if you are able to hear that.
    Start by running SW update. It's not that there is a specific fix, but when updating it may rewrite some system files which may get this going again purely as a side affect. Worth a go, and should not harm the system.
    Try reset the PRAM - Resetting your Mac's PRAM and NVRAM
    Hopefully one of these quick fixes works, otherwise we'll need to try isolate the issue next - so if still having a problem, I'd try create a new user and login as that user to see if the issue persists (which will tell us if it's system wide or user specific)

  • How do I get my Mac Book Pro to

    I purchased my Mac Book Pro just over 3 years ago and it has never had any problems at all before. I came to turn it on as usual, but when I pressed the power button nothing happened on screen. I thought maybe the battery had run low for some reason/ I'd left it on by accident, so thinking nothing of it I just plugged it in and left it to charge for 3 hours or so whilst I was out. Pressed on button again and again nothing. Thought maybe my battery pack wasn't functioning but then noticed that the tiny white light at the front showing, but not pulsing as it would normally?! No apple light at the back or lights behind the keys. Slight fan noise if you hold it close to your ear, but nothing louder than usual when at standby, ie. no loading/whurring noise audible. Force shutdown by holding on the power button and then holding to switch on to try to reboot it, but this has the same effect, have tried using the shift button (as in the support section) on start up but again nothing at all on screen. I have all my original apple CDs, but unfortunately my Apple Cover has now run out and not all my work is backed up so I would like to avoid wiping the files if possible. If anyone has had a similar problem and knows how to fix it please can you guide me? I am not very good with computers so apologies in advance, Thank-you

    Portables that will not Power on.
    Try another power outlet.
    http://support.apple.com/kb/TS1365
    Go step by step.
    Note: Steps 5 and 6
    Best.

  • Help! I have a Used Mac Book Pro need help with apps update

    My ex bought me a mac book pro and purchased all of the apps and uploaded the apps under is apple id. I just recently update the new software now i can't get access to iPhoto, and other apps because its asking me for my password but his apple id coming up is there any way i re install these apps under my apple id. Please help I can used iPhoto.

    You cannot use or upgrade anything that is registered with his Apple ID. You must re-purchase it all using your Apple ID and your iTunes account. This includes the operating system as well. Essentially, you erase the drive and start from scratch. Here's how to get started:
    Install OS X Using Internet Recovery
    Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.
    Boot to the Internet Recovery HD:
    Restart the computer and after the chime press and hold down the COMMAND-OPTION- R keys until a globe appears on the screen. Wait patiently - 15-20 minutes - until the Recovery main menu appears.
    Partition and Format the hard drive:
    Select Disk Utility from the main menu and click on the Continue button.
    After DU loads select your newly installed hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Click on the Partition tab in the DU main window.
    Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Click on the Options button, set the partition scheme to GUID then click on the OK button. Set the format type to Mac OS Extended (Journaled.) Click on the Partition button and wait until the process has completed. Quit DU and return to the main menu.
    Reinstall OS X: Select Reinstall OS X and click on the Install button. Be sure to select the correct drive to use if you have more than one.
    Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
    This should restore the version of OS X originally pre-installed on the computer. You can decide which apps you want to purchase (or download free) from the App Store where you will set up your own account and your own Apple ID if you don't have one.

  • My new Mac Book Pro came with someone elses CD in already in the Drive

    Just received my new Mac Book Pro just yesterday.
    I purchased it online via the apple store.
    When I was playing around with it just before, I tried inserting an installation disk for Office Mac when I realised the CD wouldn't go into the drive.
    After a while I realise a CD was already in there - it was someone elses scratched up blank CD with a bunch of Asian songs on it.
    How does this happen?? Makes me wonder if i've been given some second hand computer!!
    Anyone have any suggestions as to what I should do or maybe this has happened before to someone??

    "MADE IN CHINA"
    But what isn't these days. My Mac Pro 3,1 was constructed in Cupertino, but it cost 19k. I guess Apple thought they should put that one together, for some reason.
    However, that being said, if you did get a Mac made in USA now... you might have found a Sex Pistols cd in the tray... LOLOL...

  • Final Cut Pro on a Mac Book Pro

    My daughter is going to buy a Mac Book Pro, 15", 2.4GHz, 2GB and 160GB hard drive. She intends to have the commercial Final Cut Pro downloaded onto it. I don't know anything about it but she says it is the very expensive software that is used commercially-whatever that may be. Is the Mac Book Pro just described sufficient to run it or would she need a larger HD and more ram beyond the 2GB? Should she get the glossy or regular screen?

    Before I got my MBP, I had edited and postproduced multiclip sequences for years on my Powerbook 15" with just 1.5Gb RAM, running both After Effects and Photoshop alongside FCP without a problem. Apart from the graphics card, the the MB is a faster and better machine than my old pal, and I can't see a good enough reason to completely overlook it.
    The differences in "FCP-stats" are marginal. What the MBP has over the MB in FCP-land is
    * FW800 bus, providing better speed to the external disks (not needed for consumer material)
    * Native DVI-output (in contrast to the MB's proprietary miniDVI connector)
    * FCP might also find some help in the better graphics card of the MBP.
    ... but not enough to entirely outrule the MB. If you're on a budget, I'd concider it.
    But the MBP / MP is definitely the weapon of choice!

  • Would a genius caliber from here confirm me if my choice is correct to fit in my Mac Book Pro Nov 2011

    I would really appreciate help if this could be confirmed if my selection is a suitable RAM to my Mac Book Pro
    My Mac Book Pro was purchased in November 2011.
    Specification
    2.2GHz Quad-core i7 Intel core
    4GB 1333MHz DDR3 SDRAM - 2 x 2GB
    Could I fit the following in my Mac Book Pro?
    16GB kit (8GBx2) DDR3 PC3-10600 Unbuffered NON-ECC 1.35V 1024Meg x

    Your welcome. 
    Ciao.

  • Can't instal Logic Pro 9 on my new Mac Book Pro

    I installed Logic Pro 9 on my new Mac Book Pro just to receive the Message, the New Mac doesn't Accept old Power Programms...
    HELP. I spent so much money just for the reason to use Logic for my music Production.
    THANK YOU

    Run Disk Utility.
    Select the Mac Partition on that drive (Macintosh HD or whatever you called it)
    Click (Repair Disk)
    Repeat until it comes clean or gets stuck.
    Report any error message back here, with exact wording, please.

  • Formatting mac book pro (no CD is provided)

    I Bought Mac Book Pro just twom months ago (15-inch, Late 2011) and having so many errors because of very bad servicing centre .
    I might need to format it and partition it also to download windows Xp also. My laptop came without CD and don't know how to do it.
    the seller told me that the system instalation  is stored on the hard drive and I should save it on a USB but still confused
    can any one help me .

    Hi:
    I asked Apple support about this last week. They told me that in some cases they can help you do a system restore, even if you're having serious issues with your computer.
    But, what I wanted was an actual disc, so that (like you) I could format my hard drive.
    I was told they no longer provide copies of the operating system on disc. If you want it, you can either buy it on a thumb drive from the Apple online store for $69, or you can download it from the Apple Online store for $29 and either burn it to your own disc, or put it on your own thumb drive.
    Hope this helps.

  • HT1199 My mac book pro is heating in an unusual way and a bit slower. I wonder what's happening.

    I have a mac book pro. Purchased and downloaded the OX Mountain lion. However, it still shows in my app store as not installed. Also, my computer is heating up unsually and is a bit slower. Help needed!

    I have a mac book pro. Purchased and downloaded the OX Mountain lion. However, it still shows in my app store as not installed. Also, my computer is heating up unsually and is a bit slower. Help needed!

  • Why won't videos sync with iphoto from my mac book pro to my ipad

    I have downloaded photos and video taken recently to my mac book pro, however when I sync my iPad to my mac book pro just the photos are imported, the videos are not transferred to my iPad, why?

    They need to be in the correct format to play on the iPad 2.  This is 720p H.264 Main Profile 3.1, AAC audio at 128k bitrate stereo.  You can transfer videos to the iPad really easily with Pic Share it.  You just drag and drop them from the Mac to the iPad and the video will show up in your camera roll.  It's a free application.

Maybe you are looking for

  • Cannot publish from iWeb 08 after upgrading to Leopard

    When I click on Publish from iWeb I first get a window .Mac Information asking me to login and a smaller window saying "logging in to iWeb". I click on sign in button from .Mac Information window and then get the System Preferences window telling me

  • Sharing Apple ID with Family

    Hi all, I have a little problem I hope you can help with. I have a few Apple devices in the family (iPhones, iPads, Mac's etc) and at the moment my perosnal email, SMS, calendar and reminders pop up on all devices. I would still like to share apps an

  • Help updating from 10.5.8 to snow leopard

    I am having serious trouble updating my mac to snow leopard. I am currently running 10.5.8 and here is my hardware overview: Model Name:          MacBook Pro 15"   Model Identifier:          MacBookPro2,2   Processor Name:          Intel Core 2 Duo  

  • SOAP sync to JMS async

    Hi Everyone, I'm trying to create the following scenario in SAP PI 7.31 but after a lot of thinking I do not see how I can create it in PI. I have JMS queues and topics where messages are stored. I need to make a soap call from a client app to PI to

  • How to transfer books between ipad and pc

    How to transfer books between ipad and the windows pc using iBooks. REGARDS Nadunbat.