Mac Book Pro - Mouse and Track Pad Freeze
I left my mac book pro asleep for a few hours, everything had been working fine. When I returned it would not wake up so I restarted it.
It makes the chime and comes to the password page as per normal. Then I cannot move the mouse and the keyboard does not work. Also impossible to select Caps lock (light does not come on)
Things I have tried:
PRAM
Safe Start Up Mode
Attaching external keyboard and mouse
Restarting holding down ctrl, apple and power key
No luck with any of the above.
Any ideas.
Thanks in advance!
It's not completely clear if you are using an external USB mouse. Some people use the term "mouse" for the clicker bar so I want to make sure I understand how you are set up instead of guessing.
If you are not using an external mouse, remove the battery and inspect it for bulging or other deformation. That can put upward pressure on the underside of the trackpad assembly and take it down, often taking the built-in keyboard with it.
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