Mac Book Pro Mouse Pad

Hi guys and girls i have a Mac Book Pro 2012 the mouse pad seems to be moving on its own every now and then , apple care have tried resetting my pro but still having problems , any idea please

Go back to Apple and tell them that you're still having the problem.

Similar Messages

  • Mac Book Pro - Mouse and Track Pad Freeze

    I left my mac book pro asleep for a few hours, everything had been working fine. When I returned it would not wake up so I restarted it.
    It makes the chime and comes to the password page as per normal. Then I cannot move the mouse and the keyboard does not work. Also impossible to select Caps lock (light does not come on)
    Things I have tried:
    PRAM
    Safe Start Up Mode
    Attaching external keyboard and mouse
    Restarting holding down ctrl, apple and power key
    No luck with any of the above.
    Any ideas.
    Thanks in advance!

    It's not completely clear if you are using an external USB mouse. Some people use the term "mouse" for the clicker bar so I want to make sure I understand how you are set up instead of guessing.
    If you are not using an external mouse, remove the battery and inspect it for bulging or other deformation. That can put upward pressure on the underside of the trackpad assembly and take it down, often taking the built-in keyboard with it.

  • Mac Book Pro Track Pad Making Mac Unusable. Already been replaced once! (I need to write my law school paper, help me please!!!!)

    I got my Mac Book Pro repaired in late July of this year. The repair summary says that they replaced the display claim shell, glossy (item number 620-5153). I believe this was due to a clouding on my screen. However, they also replaced the top case with keyboard (item number 605-2953) and the track pad (605-2712). When I took it in I was having problems with the track pad. It would not respond to touch. Wouldn't follow my figure movements, ect. The guy at the Apple Store took it in the back and opened it up. He said it looked like there may be water damage because there was gooey stuff by the battery, so in that case the warranty would be void. I told him that I was 100% certain that no water ever got on it and that if there is gooey stuff in side my macbook that there must be a battery leaking issue. He said that they would have to send it in and the people at the repair center would determine if it had been water damaged or not.
    Well, they sent it in to the repair center in Florida (leaving me with out a computer for a week at summer school) and they made the before mentioned repairs. They never asked me questions or anything so I am assuming that meant they rightfully determined there was no water damage.
    Aside from some wireless issues the Mac Book had been working okay until tonight. I was typing a paper and all of a sudden the track pad problem came back tonight. I tired to use the computer with the broken trackpad for about 45 minuets but then gave up because it was impossible to use. I shut off the computer and left it off for a good 3 hours before plugging it back in and turning it on. (I tried turning the computer off and then back on again when the problem first occurred and that did not help). I have noticed recently (like the past week) that sometimes it gets way louder then it used to and the last couple of it will randomly will turn off when it still has battery left. Also, ever since I got my mac book pro back from the repair  center Microsoft Word crashes once every 2ish days, but I am unsure if that is related to the current issue.
    As I am typing this the touch pad is getting touchy again :(. And as I type it is randomly switching lines so I think the touch pad is being extra sensitive now, Im not sure. Anyway does anyone have any advice? I am in my first year of law school and I NEED MY COMPUTER. It is not an option not to have one for a few days and if I absolutely have to give it to apple I will be forced to buy a cheap computer from Walmart to use in the mean time (Which I REALLY cannot afford).
    I am assuming it is the battery pushing of the trackpad or something. Is this correct? I have an appointment with Apple tomorrow but since it is somewhat functioning right now I am unsure of if I should go or not. The store is 45 minuets away and I need it during class each day. But exams are in a month and I cant have it break during those.
    I really do not see why Apple would not have replaced the battery when I first brought it in. I identified it as an issue; I am sure someone who works on these computers all day long could have seen it was an issue too. At least, if my assumption that that is the problem is correct. Would getting a mouse that plugs into the USB fix my problems? Or would Apple be willing to just give me a replacement computer since this is the second time this has happened in 2 months and their 1st repair didn’t help? Would Apple be able to fix it in the store or would they be forced to send it to me? Any idea how to fix this?????? Thanks so much! I truly appreciate any help you might have! I am really stressed about this!

    BTW (speaking as a Dad of 3 daughters in Grad school) if you don't already have and use a DropBox account, or some other similar online "cloud" based backup of your school documents, you should start doing so immediately. By keeping all of your important documents in the Dropbox folder on your computer, you have instant access to them from any other computer (or iPad), should you be w/o your computer while in for repairs (or if, God forbid, it is stolen). It's free for 2 GB of online storage, which is more than enough for a few years worth of Word documents, etc. (If you get other people to sign up via your email "invitation", then Dropbox gives you even more free storage space.) Every time you close a document, it is updated on the Dropbox servers (encrypted), if it is in the Dropbox folder (assuming you give it a few seconds to update before turning off your computer). Do a google search of "Cloud based storage comparisons" to compare the amount of free space each of the competing services give you.

  • Mac book pro tracking pad not working any thoughts please

    On my mac book pro one year old the track pad has stopped working  cursor moves around the screen but unless I press pretty hard of the bottom left hand corner nothing is selected .... Any thought please.   Cheers.  

    Mountain Lion 10.8
    Tap to click enabled?
    System Preferences > Trackpad > Point & Click
    Tap to click

  • My Mac book pro mouse is acting crazy, any suggestions?

    The trackpad on my Mac book pro suddenly started going crazy.  Any suggestions?

    Check the underside of the MBP for signs the battery is swelling. If it is, remove it immediately (assuming this is a removable battery) and run on the charger. Does that solve the problem?

  • Mac book pro track pad not working

    Tried plugging in a mouse as well. Nothing working

    Can't quite put numbers on my score. In another thread about the same issue, the poster was able to free up the trackpad with compressed air blasts and regain complete functionality. In this case, success has not been complete. Maybe you need to be more agressive with the duster. And if push comes to shove in a Mac under warranty, better take it in. Trust me, Geniuses have seen more than their share of sand, dirt, crumbs or worse on the trackpads.
    If the Mac is out of warranty and the Genius won't accomodate without a fee, here's an alternate approach. First get a can of high quality non-residual electronic contacts cleaner. This is a solvent used for cleaning circuit boards, microswitches and the like, in a spray can presentation. Now comes the tricky part: you want to be able to flush out all the crap jamming your trackpad but WITHOUT letting the solvent trickle down and carry the crud inside.
    So open the lid, wrap the screen in a protective towel and while holding the Mac keyboard facing down, spray the cleaner liberally around the trackpad and ONLY the trackpad, letting it drip out and away from the Mac, working it till it clicks free. This, of course, is a two-person job: one hold the Mac and its protective coverings while the other sprays and exercises the trackpad.
    According to what at least two posters reported afterwards, this solved their issue when the dry approach (air duster) didn't.

  • Mac book pro got wet touch pad not working

    my mac book pro touch pad got wet and is moving curser irractically  Im using mouse but v tricky too..jumping all over please help please

    If you just had water on it, just let it sit and get dry with the computer turned off for at least 24 hours.  If it still fails to work properly, you may need to modify your System Preferences for the Keyboard and Mouse setting to ignore the trackpad until you can get it fixed.   Alas, that likely is not covered under warranty.

  • How can I buy black rubber feet for my mac book pro mid 2009

    MY 2009 Mid Mac Book Pro bottom pad came off.  Very very poor design.  These should last forever.  I noticed that this was a design or product failure.  Thus I need the part number to order them.  Cant seem to get any assistance.

    I have located the pads on Ebay.  I biggest issue is the design for removal and install.  Yes nothing last forever!! If you look at the message boards they are failing on new product also.  Poor design any way you look at it!!
    pbparts.com 
    http://pbparts.com/shop/076-1399
    Thanks syndelklett for the reply have a great weekend!

  • Hi all, my mac book pro boots up, but my track pad operation is strange, cannot click on anything, although it moves around screen ok. Cannot launch anything, nor close anything. Cannot get task bar to pop up either with the mouse movement.

    Hi All,
    My mac book pro 13". It boots ok and skype launches on boot up. connects to internet etc. However, whilst the mouse moves around the scren ok, used via the track pad, I cannot open anything, close anything, or get the task bar to pop up.
    I can close the laptop down via the power key, and can use some short cut keys, but the track pad operation is iffy, can you suggest how I rectify this.
    I have now solved this, for future reference, I have a magic track pad as well and that was connected via bluetooth and sitting else where in the house. It blocked the laptops trackpad operations. When disconnected, my laptop track pad works fine.
    Cheers
    Jazzy
    Message was edited by: Method TV

    Hi All,
    My mac book pro 13". It boots ok and skype launches on boot up. connects to internet etc. However, whilst the mouse moves around the scren ok, used via the track pad, I cannot open anything, close anything, or get the task bar to pop up.
    I can close the laptop down via the power key, and can use some short cut keys, but the track pad operation is iffy, can you suggest how I rectify this.
    I have now solved this, for future reference, I have a magic track pad as well and that was connected via bluetooth and sitting else where in the house. It blocked the laptops trackpad operations. When disconnected, my laptop track pad works fine.
    Cheers
    Jazzy
    Message was edited by: Method TV

  • Resizing with my mouse using touch pad mac book pro does not work. how can i correct this problem?

    resizing with my mouse using touch pad mac book pro does not work. how can i correct this problem?

    See:
    * [/questions/777886]

  • I use a two button mouse with my Mac Book Pro.  It works fine, but after installing Lion, the mouse wheel goes in reverse of what it did (rolling the wheel towards your palm goes up not down the page).  Anyone know how to fix this?

    I use a two button mouse with my Mac Book Pro.  It works fine, but after installing Lion, the mouse wheel goes in reverse of what it did (rolling the wheel towards your palm goes up not down the page).  Anyone know how to fix this?

    First sentence in OPs question:
    I use a two button mouse with my Mac Book Pro
    I guess the track pad settings would look similar to my screen shot?
    Regards,
    Colin R.

  • Recently my track pad (in my Mac Book Pro) does not respond to 'clicking' commands.

    Recently my track pad (in my Mac Book Pro) does not respond to 'clicking' commands.  It does just fine with a USB cable mouse.  What do I do?

    Are you tapping to click or physically clicking? If you're clicking, does the trackpad button go down all the way?

  • The touch pad on my Mac book Pro is very sensitive and causes changes without hardly touching it. Can this be changed or does it need replacement?

    The touch pad on my Mac book Pro is very sensitive and causes changes without hardly touching it. Can this be changed or does it need replacement?

    Touchpads are just that, touchpads.
    You touch it and something happens unfortunately, you can't rest your fingers on it while your waiting to do something else or it triggers a response.
    You either have to train yourself to remove your fingers and keep them suspended, causing wrist, arm and hand pain, or plug in a standard mouse where nothing happens until you press the button, like years of ergonomic experience has shown is a much superior method.
    Touchpads are likely less expensive to produce and breakdown less often under warranty, so just like less expensive to produce glossy screens, it's a cost cutting measure they were  incorporated into our devices and required users to adapt to sweeps, gestures and other useless actions for little benefit.
    I've owned my Early 2011 MacBook Pro for a year now and have only used the trackpad once, the mushy keyboard perhaps only a couple of dozen times. Preferring external devices where I can rest my digits and nothing happens until I apply pressure or use a scroll wheel.
    Needless to say my keyboard area is in brand new condiiton, remains covered from the original packaging, protects against dirt and spills too.
    Mac's keyboard and trackpad area tend to wear out pretty fast, like in about 3 years, making one consider getting a new machine long before it physically fails.

  • I am having trouble getting my My Mac Book Pro 15" Retina to wake up with an Apple Bluetooth Keyboard and Mouse while Docked in a Hengedock vertical docking station.

    I am having trouble getting my My Mac Book Pro 15" Retina to wake up with an Apple Bluetooth Keyboard and Mouse while Docked in a Hengedock vertical docking station. The Keyboard and mouse work great with the laptop lid open but when closed in the docking station the bluetooth signal does not seem to transmit.  Is there a setting that can be changed to allow an Bluetooth keyboard and mouse to wake the computer while docked?

    Please read this whole message before doing anything.
    This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
    The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
    Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
    Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a Fusion Drive or a software RAID, you can’t do this. Ask for further instructions.
    Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
    The login screen appears even if you usually login automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
    Test while in safe mode. Same problem?
    After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of the test.

  • HT204380 i have a mac book pro and a i-pad 2. both of the devices have the same apple id and same mailing adress. if i want to make a face-time call from my mac book to i-pad 2. how can i do that?

    i have a mac book pro and a i-pad 2. both of the devices have the same apple id and same mailing adress. if i want to make a face-time call from my mac book to i-pad 2. how can i do that?

    You have to add another email address on one of the two devices that you can use as the "You can be reached for FaceTime at" contact address and then remove/uncheck the Apple ID email address as the contact address on that device. The way you are currently setup is like to trying to call yourself on your on phone - from your own phone.
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    Go back to Settings>FaceTime>Uncheck the Apple ID email address and make sure that the new email address is checked/selected (you will see it being verified again) and that new email address will be your contact address for the iPad.

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