Mac Book Pro neither charging battery nor starting (turning on) without battery

Hi
I am having Mac Book Pro 15' 2010 model. Recently I purchased a new battery as the old battery swelled and got exhausted. After using for about 25 days I faced a strange problem. As the laptop showed low battery; I connected the charger to my laptop. The caherger shows green light but the icon on the top said NOT CHARGING. I got scared and started to restart the laptop and connected it again to the charger. But still it said, NOT CHARGING. I took the laptop to the Apple Care (Authorized). They removed the battery and connected the charger to the laptop, it still did not TURN ON. They tried using different chargers but still the laptop is not turning on. They have concluded on the following.
1. The battery is OK
2. The charger I am using is OK.
Now even they are clueless as to why the laptop is not getting started/ Charging the battery.
Please help. I dont even have the back up for my data.
Regards
Nitin Sharma
MacBook Pro, Mac OS X (10.6.8)

Mac notebooks with built-in batteries:
All MacBook Air computers
All MacBook Pro computers with Retina display
MacBook (13-inch, Late 2009 and later)
MacBook Pro (Early 2009 and later)
   http://support.apple.com/kb/ht1446#Servicing
Reset SMC.     http://support.apple.com/kb/HT3964
Choose the method for:
"Resetting SMC on portables with a battery you should not remove on your own".

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