Mac book pro rebooting then shutting down
Everytime I turn my MAC book pro 13 inch laptop on, it takes me to the white screen with the grey apple logo and then starts to reboot. I'm not entirely sure of it's rebooting but something is loading and the background colour is white if that helps.
Once it's about a quarter of the way through loading it starts showing a loading sign and the bar that's only a quarter of the way filled disappears. Then the screen turns black and it shuts down. Every time I turn my laptop on this happens. Please help.
Megan.west,
if you have Mac OS X 10.7 or newer installed, you can try this: boot your MacBook Pro into Recovery mode by holding down a Command key and the R key as it starts up. Once the Mac OS X Utilities menu appears, select Disk Utility. On the left-hand side of the Disk Utility window, select your internal disk’s boot partition (typically called “Macintosh HD”). On the right-hand side, select the First Aid tab if it’s not already selected, then press the Verify Disk button if it’s not greyed out; if it is greyed out, or if it reports that errors were found, press the Repair Disk button. Once the verification/repair is completed, exit Disk Utility and select Restart from the Apple menu to restart in normal mode. Does it get past the white screen and progress bar now?
Similar Messages
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Mac book pro mid 2009 shuts down after a few hour of use and then is very difficult to reboot. Sometimes I have to wait hours, sometimes I have to repeatedly press the power button and then it will slowly start a little longer each press untill it completely boots. It has done this three times know. Each time I was watching a video.
Try running the Apple Hardware Test - sounds as if you've hardware issues.
Clinton -
Mac book pro trys to shut down while downloading?
my mac book pro trys to shut down while im downloading for some reason..
Hi Monroeeugene,
I'm not sure if you mean shutting down or going to sleep ... but this article will explain how to change your sleep settings so your downloads don't get interrupted.
Mac Basics: Set your preferences
http://support.apple.com/kb/ht2490
Change your Mac's sleep settings
To conserve energy, all Macs have the ability to sleep. When you haven't used your Mac for a set amount of time, it enters a low-power mode until you wake it by pressing the keyboard, trackpad, or moving the mouse. Sleep doesn't turn off your computer; it merely puts it into an inactive state that consumes less power.
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Mac book pro, overheats and shuts down as 2 hours the use
mac book pro, overheats and shuts down as 2 hours the use
Hi, I am facing the same issue.
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My Mac Book Pro 13 inch shuts down when I insert some usb on port. It will be dead for few days (no power, can't charge as well, no restarting) and after few days it will work? Any one facing same issue and any solutions please...
Hi ohmghimire,
Thanks for visiting Apple Support Communities.
If you're seeing unexpected behavior when using USB devices, try resetting the SMC on your MacBook Pro:
Resetting the SMC on portables with a battery you should not remove on your own
Note: Portable computers that have a battery you should not remove on your own include MacBook Pro (Early 2009) and later, all models of MacBook Air, and MacBook (Late 2009).
Shut down the computer.
Plug in the MagSafe power adapter to a power source, connecting it to the Mac if its not already connected.
On the built-in keyboard, press the (left side) Shift-Control-Option keys and the power button at the same time.
Release all the keys and the power button at the same time.
Press the power button to turn on the computer.
Note: The LED on the MagSafe power adapter may change states or temporarily turn off when you reset the SMC.
You can find the article with these steps here:
Intel-based Macs: Resetting the System Management Controller (SMC)
http://support.apple.com/kb/HT3964
If you still see this behavior after resetting the SMC, or your computer won't turn on, try the steps in this article next:
Troubleshooting: My computer won't turn on
http://support.apple.com/kb/ts1367
Best Regards,
Jeremy -
Why Does Mac Book Pro fail to shut down?
I hope I am placing this in the correct place, as I have had enough difficulty finding where to "Post a Topic" Bought a new MacBook Pro with Leopard on 1/4/08. It fails to shut down, all I get is the spinning wheel (for want of a better word) until I am forced to press the shut off button. To date, In-store tech support has archived and re-installed, re-set the PRAM, and I don't know what's left! It seems that every time I do "something" i.e., backup, download photos, etc., even when I carefully close out the applications, and wait, the machine fails to shut down.
Does anyone out there have a solution to this problem? Is Apple working on this or are they taking the "it's you" attitude? Please advise and many thanks.
Maxsgirl
Levittown, NYThe "Genius Bar" at the Apple Store turned off the "Sync" to the iDisk. This has seemed to resolve the issue, however, MacBook Pro is not problem-free. Let me know if we "share" any other issues. Recently attempted to use Adobe Photoelements, by the way, after being told it was compatible with Leopard, IT IS NOT. So now I am going to try Aperture. Just thought I'd throw that in as "one of the other" issues! Thanks for responding to me!
Fibrogirl -
My mac book pro does not shut down
I have a 13 inch MacBook Pro from around mid 2009 running Lion. When I try to shut down or restart my computer it goes to a white screen with a rotating circle in the middle bottom. It never completes the shut down from here. I have to use the power button to get the computer to fully shut down. Any thoughts?
I had the same problem randomly, also closing applications, and after a month of unsuccesful attempts to solve the problem I reverted back to Snow Leopard.
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Before a trip, my Mac Book Pro didn't shut down completely.
When I arrived and opened the Mac, the clock was wiped out and showed 1, 1, 2000. Now my email has incoming dated March 25, 2014. Yes, Mac Mail. What can I do?
I did my disk utility 3 times. Got some of the other functions corrected. The MacMail is still showing March 25, 2014. This has been for the last week.
Any ideas?
In a time warp
Have OS 10.7.5 runningtherafrombodega bay,
log in as your administrative user. In the Finder, press Command-Shift-U to bring up the Utility folder, and run Terminal there. In the Terminal window, enter the following command, pressing the Return key at the end of the line:
sudo date -n 030817102014
This command will ask for a password; give it your adminstrative user’s password. The password will not display as you type it in; this is a security measure.
After this command has been entered, open the Date & Time pane of System Preferences. If the padlock in the lower-left corner is locked, click on it to unlock it (and provide your administrative user’s password when requested). In the Time Zone tab, select your proper time zone. In the Date & Time tab, ensure that the “Set date and time automatically” checkbox is checked. You can then lock the padlock if desired. Your MacBook Pro should synchronize its date and time by itself. -
My mac book pro will not shot down or restart.
mac book pro 13 2011 dec. mac os x 10.7.4. my mac book pro will not shot down or restart, my mac is to slow to much loading. . when i open some apps loading when i will restart my mac book pro
loading. i can't restart the same problem when i wil shut down my mac. need helpMackeeper has been known to cause more problems than fix, all the posts here say don't use it and offer instuctions on how to remove it, which is not as easy as just dragging it to the trash.
I am willing to guess that some of the third party software could be the issue.
Try a safe boot:
http://support.apple.com/kb/HT1564
Starting up in “safe mode” may help you diagnose problems you’re having with your Mac.
Note: To print these instructions, open the Help Viewer’s Action pop-up menu (looks like a gear) and choose Print.
Shut down your Mac and wait 10 seconds.
Press the power button.
Immediately after you hear the startup tone, hold down the Shift key.You should press the Shift key as soon as possible after you hear the startup tone, but not before.
Release the Shift key when you see the gray Apple logo and progress indicator (spinning gear).
To leave safe mode, restart the computer normally without holding down any keys during startup.
If you still have problems I would take it to Apple, there seems to be something strange going on here.
You search remove mackeeper on this forum, and get rid of it. -
I had a windows laptop, and I save files like photos,documents, videos and other things on an external hard drive, and now I want tomove those files to the Mac book Pro, and then move those files again toanother external hard drive 1T. My question is: Is it possible? Doing this willnot affect the files that I had in windows? No information is lost? or how cani do it?
Connect the external drive to your Mac and drag the files from it to your Mac's internal drive. Then dismount and disconnect the external drive, connect the 1TB external drive, and drag the files from the internal drive onto the external. Nothing will have been deleted from any of the drives up to this point; the files will only have been copied. Verify that the files are readable. There's no reason they shouldn't be; this is just a precaution.
Now if you wish to delete the files from any of the drives, drag them to the Trash, and Empty the Trash while the drive from which they came is still connected. If you disconnect the drive before emptying the Trash, the files you were trying to remove from it won't be deleted. They'll remain in the Trash and continue to take up space on the drive.
Note that if your external drives are in NTFS format, you won't be able to write anything to them or delete anything from them, though you will be able to read and copy the files they contain. The NTFS disk format is read-only to the Mac OS, unless you have a third-party NTFS driver installed. To make your drives cross-platform readable and writable, you must reformat them in the FAT32 or ExFAT format. -
I am new to mac, but i keep reading about Mountain lion. I just bought my Mac book Pro less then a month ago. my current software is OS X 10.8.2, Do i already have mountain lion? How do I check to see?
As the others have stated, you're on Mountain Lion with 10.8, anything. But you can check your version of the software by going to the apple in the upper left corner of the screen and clicking it and selecting "About This Mac". That will open a box that shows your software version. Once there you can click on "More Info" that will tell you everything about your specific mac configuration.
Welcome to the Mac family. -
How can you prevent the mac book pro from unexpectedly shutting off and beeping three times repeatedly?
The three beeps are an indication of a hardware problem. Power On Self-Test Beep Definition - Part 2 - Apple Support
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My MacBook Pro starts then shuts down on its own 4 seconds later. An idea on what I should do? Thanks!
Is the little LED on your adapter's MagSafe plug glowing when it's connected? What color?
It sounds as though your battery is drained and the adapter isn't charging it. Try resetting the SMC:
http://support.apple.com/kb/HT3964
That may start the battery charging again. -
Mac Book Pro rebooting repeatedly...
A Mac Book Pro used by a professor in our building has been rebooting spontaneously. Can't observe a pattern...not during a certain program, etc. Observed it once in between installations, user said it's happened frequently since then, even when computer is just resting. Have verified disk and permissions are good. Any ideas about this?
Mac Book Pro 15" Mac OS X (10.4.6)A Mac Book Pro used by a professor in our building
has been rebooting spontaneously. Can't observe a
pattern...not during a certain program, etc.
Observed it once in between installations, user said
it's happened frequently since then, even when
computer is just resting. Have verified disk and
permissions are good. Any ideas about
this?
Mac Book Pro 15"
Mac OS X (10.4.6)
Sounds like a faulty memory module... have your professor run a Memory hardware test (using the original OS X install CD). -
Mac Book Pro - Rebooting and Kernel Panic
Hi Everyone,
I hope that you're all well.
I've recently sold my iMac and purchased a Mac Book Pro Mid 2010 edition (i7, 8gig Ram, 500mb disk). It has Mountain Lion 10.8.4 installed.
and I am having problems with the machine and I hope that you might be able to help out.
My machine is doing repeatedly doing, what I have learnt is, a Kernel Panic which is incredibly frustrating.
When the system reboots it offers me the report below.
Would someone be kind enough to let me know what the issue with my machine might be.
With thanks
James
Interval Since Last Panic Report: 168095 sec
Panics Since Last Report: 27
Anonymous UUID: D81C43E2-F59F-76F2-A13D-D97878FCD778
Thu Aug 8 13:36:08 2013
panic(cpu 1 caller 0xffffff7f8f407f1a): "GPU Panic: [<None>] 5 3 7f 0 0 0 0 3 : NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff80fe088000 0x0a5480a2, D0, P3/4\n"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.4.5/src/AppleM uxControl/kext/GPUPanic.cpp:127
Backtrace (CPU 1), Frame : Return Address
0xffffff80f591add0 : 0xffffff800d21d626
0xffffff80f591ae40 : 0xffffff7f8f407f1a
0xffffff80f591af10 : 0xffffff7f8d9b6f1e
0xffffff80f591afd0 : 0xffffff7f8da8b12d
0xffffff80f591b010 : 0xffffff7f8da8b18e
0xffffff80f591b080 : 0xffffff7f8dd51ed0
0xffffff80f591b1b0 : 0xffffff7f8dab3a75
0xffffff80f591b1d0 : 0xffffff7f8d9bdd50
0xffffff80f591b280 : 0xffffff7f8d9bb7d0
0xffffff80f591b480 : 0xffffff7f8d9bd10a
0xffffff80f591b550 : 0xffffff7f8e9c54a8
0xffffff80f591b690 : 0xffffff7f8e9c4f94
0xffffff80f591b6a0 : 0xffffff7f8e988348
0xffffff80f591b6b0 : 0xffffff7f8e9883bd
0xffffff80f591b6c0 : 0xffffff7f8e96943c
0xffffff80f591b700 : 0xffffff7f8e96bb6c
0xffffff80f591b730 : 0xffffff7f8e9bf15d
0xffffff80f591b7b0 : 0xffffff7f8e9a63e0
0xffffff80f591b810 : 0xffffff7f8e9a6cc1
0xffffff80f591b860 : 0xffffff7f8e9a7214
0xffffff80f591b8d0 : 0xffffff7f8e9a79d3
0xffffff80f591b910 : 0xffffff7f8e972e2f
0xffffff80f591ba90 : 0xffffff7f8e9a3f0f
0xffffff80f591bb50 : 0xffffff7f8e9718c8
0xffffff80f591bba0 : 0xffffff800d666e69
0xffffff80f591bbc0 : 0xffffff800d668410
0xffffff80f591bc20 : 0xffffff800d665e2f
0xffffff80f591bd70 : 0xffffff800d298c01
0xffffff80f591be80 : 0xffffff800d220b3d
0xffffff80f591beb0 : 0xffffff800d210448
0xffffff80f591bf00 : 0xffffff800d21961b
0xffffff80f591bf70 : 0xffffff800d2a6536
0xffffff80f591bfb0 : 0xffffff800d2ce9e3
Kernel Extensions in backtrace:
com.apple.NVDAResman(8.1.2)[96AE69DE-8A37-39D0-B2D3-D8446A6AA670]@0xffffff7f8d9 55000->0xffffff7f8dbfafff
dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f8d8bf000
dependency: com.apple.iokit.IONDRVSupport(2.3.7)[6C8CFC18-75F0-3DEF-86C7-CEB2C1FD6BB1]@0xff ffff7f8d941000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[990D1A42-DF16-3AB9-ABC1-6A88AC142244]@0 xffffff7f8d8fe000
com.apple.nvidia.nv50hal(8.1.2)[988EAF3A-3318-3787-8A5A-844830FA1522]@0xffffff7 f8dc06000->0xffffff7f8dedafff
dependency: com.apple.NVDAResman(8.1.2)[96AE69DE-8A37-39D0-B2D3-D8446A6AA670]@0xffffff7f8d9 55000
dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f8d8bf000
com.apple.driver.AppleMuxControl(3.4.5)[49FEF732-D7A3-327B-A7AA-6AC5A6E3DCFF]@0 xffffff7f8f3fa000->0xffffff7f8f40cfff
dependency: com.apple.driver.AppleBacklightExpert(1.0.4)[1D0BB11E-7D71-34CF-ACC3-57DF01CADA 08]@0xffffff7f8f3f5000
dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f8d8bf000
dependency: com.apple.driver.AppleGraphicsControl(3.4.5)[4A2C8548-7EF1-38A9-8817-E8CB34B8DC A6]@0xffffff7f8f3e1000
dependency: com.apple.iokit.IOACPIFamily(1.4)[A35915E8-C1B0-3C0F-81DF-5515BC9002FC]@0xfffff f7f8d83f000
dependency: com.apple.iokit.IONDRVSupport(2.3.7)[6C8CFC18-75F0-3DEF-86C7-CEB2C1FD6BB1]@0xff ffff7f8d941000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[990D1A42-DF16-3AB9-ABC1-6A88AC142244]@0 xffffff7f8d8fe000
com.apple.GeForce(8.1.2)[7EC545A4-4B57-32F1-8DC3-C31023AFBDCB]@0xffffff7f8e95f0 00->0xffffff7f8ea2cfff
dependency: com.apple.NVDAResman(8.1.2)[96AE69DE-8A37-39D0-B2D3-D8446A6AA670]@0xffffff7f8d9 55000
dependency: com.apple.iokit.IONDRVSupport(2.3.7)[6C8CFC18-75F0-3DEF-86C7-CEB2C1FD6BB1]@0xff ffff7f8d941000
dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f8d8bf000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[990D1A42-DF16-3AB9-ABC1-6A88AC142244]@0 xffffff7f8d8fe000
BSD process name corresponding to current thread: WindowServer
Mac OS version:
12E55
Kernel version:
Darwin Kernel Version 12.4.0: Wed May 1 17:57:12 PDT 2013; root:xnu-2050.24.15~1/RELEASE_X86_64
Kernel UUID: 896CB1E3-AB79-3DF1-B595-549DFFDF3D36
Kernel slide: 0x000000000d000000
Kernel text base: 0xffffff800d200000
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 195812312487
last loaded kext at 153953575394: com.apple.filesystems.smbfs 1.8.4 (addr 0xffffff7f8f55a000, size 229376)
loaded kexts:
net.telestream.driver.TelestreamAudio 1.1.0
com.apple.filesystems.smbfs 1.8.4
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AGPM 100.12.87
com.apple.driver.AppleTyMCEDriver 1.0.2d2
com.apple.filesystems.autofs 3.0
com.apple.iokit.IOBluetoothSerialManager 4.1.4f2
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AppleHDAHardwareConfigDriver 2.3.7fc4
com.apple.driver.AppleHDA 2.3.7fc4
com.apple.driver.AudioAUUC 1.60
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.driver.AppleIntelHDGraphics 8.1.2
com.apple.driver.AppleMikeyDriver 2.3.7fc4
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleLPC 1.6.0
com.apple.driver.AppleBacklight 170.2.5
com.apple.iokit.IOBluetoothUSBDFU 4.1.4f2
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.1.4f2
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.ApplePolicyControl 3.4.5
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleIntelHDGraphicsFB 8.1.2
com.apple.GeForce 8.1.2
com.apple.driver.AppleMuxControl 3.4.5
com.apple.driver.AppleUpstreamUserClient 3.5.10
com.apple.driver.AppleMCCSControl 1.1.11
com.apple.nvidia.NVDAStartup 8.1.2
com.apple.driver.SMCMotionSensor 3.0.3d1
com.apple.driver.AppleSMCLMU 2.0.3d0
com.apple.driver.AppleUSBTCButtons 237.1
com.apple.driver.AppleIRController 320.15
com.apple.driver.AppleUSBTCKeyEventDriver 237.1
com.apple.driver.AppleUSBTCKeyboard 237.1
com.apple.driver.AppleUSBCardReader 3.1.7
com.apple.driver.AppleFileSystemDriver 3.0.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
com.apple.iokit.SCSITaskUserClient 3.5.5
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.3.1
com.apple.driver.AppleFWOHCI 4.9.6
com.apple.driver.AppleUSBHub 5.5.5
com.apple.driver.AirPort.Brcm4331 615.20.17
com.apple.driver.AppleAHCIPort 2.5.2
com.apple.iokit.AppleBCM5701Ethernet 3.6.1b4
com.apple.driver.AppleUSBEHCI 5.5.0
com.apple.driver.AppleUSBUHCI 5.2.5
com.apple.driver.AppleEFINVRAM 1.7
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 1.7
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.7
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0
com.apple.nke.applicationfirewall 4.0.39
com.apple.security.quarantine 2.1
com.apple.driver.AppleIntelCPUPowerManagement 196.0.0
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 10.0.6
com.apple.driver.DspFuncLib 2.3.7fc4
com.apple.iokit.IOAudioFamily 1.8.9fc11
com.apple.kext.OSvKernDSPLib 1.6
com.apple.iokit.IOSurface 86.0.4
com.apple.iokit.IOBluetoothFamily 4.1.4f2
com.apple.driver.AppleHDAController 2.3.7fc4
com.apple.iokit.IOHDAFamily 2.3.7fc4
com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.1.4f2
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.IOPlatformPluginFamily 5.3.0d51
com.apple.driver.AppleGraphicsControl 3.4.5
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.driver.AppleSMBusPCI 1.0.11d0
com.apple.driver.AppleSMBusController 1.0.11d0
com.apple.nvidia.nv50hal 8.1.2
com.apple.NVDAResman 8.1.2
com.apple.iokit.IONDRVSupport 2.3.7
com.apple.driver.AppleSMC 3.1.4d2
com.apple.iokit.IOGraphicsFamily 2.3.7
com.apple.driver.AppleUSBMultitouch 237.3
com.apple.iokit.IOUSBHIDDriver 5.2.5
com.apple.iokit.IOSCSIBlockCommandsDevice 3.5.5
com.apple.iokit.IOUSBMassStorageClass 3.5.1
com.apple.driver.AppleUSBMergeNub 5.5.5
com.apple.driver.AppleUSBComposite 5.2.5
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.5.5
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.5.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.5
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IO80211Family 530.4
com.apple.iokit.IOUSBUserClient 5.5.5
com.apple.iokit.IOAHCIFamily 2.3.1
com.apple.iokit.IOEthernetAVBController 1.0.2b1
com.apple.iokit.IONetworkingFamily 3.0
com.apple.iokit.IOUSBFamily 5.6.0
com.apple.driver.AppleEFIRuntime 1.7
com.apple.iokit.IOHIDFamily 1.8.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 220.3
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 345
com.apple.iokit.IOStorageFamily 1.8
com.apple.driver.AppleKeyStore 28.21
com.apple.driver.AppleACPIPlatform 1.7
com.apple.iokit.IOPCIFamily 2.7.3
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
Model: MacBookPro6,2, BootROM MBP61.0057.B0F, 2 processors, Intel Core i7, 2.66 GHz, 8 GB, SMC 1.58f17
Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x859B, 0x435434473353313036374D2E4D3136464D44
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1067 MHz, 0x859B, 0x435434473353313036374D2E4D3136464D44
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.98.100.17)
Bluetooth: Version 4.1.4f2 12041, 2 service, 18 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: Hitachi HTS545050B9SA02, 500.11 GB
Serial ATA Device: MATSHITADVD-R UJ-898
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 5
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8218, 0xfa113000 / 8
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfa130000 / 4
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0237, 0xfa120000 / 3
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: Built-in iSight, apple_vendor_id, 0x8507, 0xfd110000 / 4
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 3Mid-2010 15" MacBook Pros - the bad NVIDIA GPU
If you're having frequent kernel panics with your 15" mid-2010, or intermittent screen problems, the problem is, more than likely, the faulty NVIDIA GPU found in a number of those machines.
Here's just a sample of a kernel panic log that points to the faulty NVIDIA card:
Kernel Extensions in backtrace (with dependencies):
com.apple.GeForce(6.4.0)@0x82ac4000->0x82b7afff
dependency: com.apple.NVDAResman(6.4.0)@0x834a0000
dependency: com.apple.iokit.IONDRVSupport(2.2.1)@0x82fd3000
dependency: com.apple.iokit.IOPCIFamily(2.6.5)@0x7a802000
dependency: com.apple.iokit.IOGraphicsFamily(2.2.1)@0x8301b000
com.apple.nvidia.nv50hal(6.4.0)@0x83c05000->0x84019fff
dependency: com.apple.NVDAResman(6.4.0)@0x834a0000
com.apple.NVDAResman(6.4.0)@0x834a0000->0x8378dfff
dependency: com.apple.iokit.IOPCIFamily(2.6.5)@0x7a802000
dependency: com.apple.iokit.IONDRVSupport(2.2.1)@0x82fd3000
dependency: com.apple.iokit.IOGraphicsFamily(2.2.1)@0x8301b000
Here's the "official" Apple take on the issue - but the very real kernel panics need not be preceded by 'Intermittent black screen or loss of video'... in fact, you might not experience any video problems at all. Although video problems can certainly be a portent of things to come…
So what can you do? Print out a copy of your kernel panic and a copy of the Knowledge Base article and take them, along with your machine, to your local Apple Store or an Apple Authorized Service Provider. They should be more than willing to install a new logic board at no cost. I have no idea why this faulty GPU is making the headline here on the MacBook Pro forum so often now - could it be because Mountain Lion is just bringing the issue to a head more readily? I don't know - I only know that we're seeing more and more of these kernel panics of late.
Good luck,
Clinton
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