Mac Book Pro service times - parts on order?

This is the second time I have had to send my MBP back for repairs (the first time they didn't thoroughly test it) since the first time it was NOT repaired. Now it appears the logic board needs to be replaced and the status of the repair has been put on HOLD until the parts are received.
Anyone else experience this and how long did it actually take from when your MBP was received for repair until it was returned repaired???

After getting on them on the phone and presenting lots of questions as to what was going on, the status has now changed to "Pending Return" Does that mean they are thinking about whether they should return it or not ???
Come on Apple... get it together, fix this and lets see if you fixed the problem. I am having to type this from my XP machine!

Similar Messages

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    Panics Since Last Report:          2
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    Fri Jun 15 18:29:27 2012
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    0xffffff807b813330 : 0xffffff7f80918947
    0xffffff807b8133c0 : 0xffffff7f80a08aa4
    0xffffff807b813410 : 0xffffff7f80a08b64
    0xffffff807b813470 : 0xffffff7f80cb5749
    0xffffff807b8135b0 : 0xffffff7f80a27bed
    0xffffff807b8135e0 : 0xffffff7f809222c2
    0xffffff807b813690 : 0xffffff7f8091dbc4
    0xffffff807b813880 : 0xffffff7f8091f7c9
    0xffffff807b813960 : 0xffffff7f817c4130
    0xffffff807b8139a0 : 0xffffff7f817d3790
    0xffffff807b8139c0 : 0xffffff7f817ef3f4
    0xffffff807b813a00 : 0xffffff7f817ef459
    0xffffff807b813a40 : 0xffffff7f817d7605
    0xffffff807b813a90 : 0xffffff7f8178df6f
    0xffffff807b813b10 : 0xffffff7f8178c9e0
    0xffffff807b813b40 : 0xffffff7f81792435
    0xffffff807b813b70 : 0xffffff800065553d
    0xffffff807b813be0 : 0xffffff80006558dc
    0xffffff807b813c40 : 0xffffff800065609b
    0xffffff807b813d80 : 0xffffff80002a3f08
    0xffffff807b813e80 : 0xffffff8000223096
    0xffffff807b813eb0 : 0xffffff80002148a9
    0xffffff807b813f10 : 0xffffff800021bbd8
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    0xffffff807b813fb0 : 0xffffff80002daa33
          Kernel Extensions in backtrace:
    com.apple.NVDAResman(7.1.8)[560E1257-BF5E-3B0B-95F0-15033A0D1B97]@0xffffff7f808 b8000->0xffffff7f80b91fff
    dependency: com.apple.iokit.IOPCIFamily(2.6.8)[F63D4ABE-42DA-33EF-BADD-3415B0CB0179]@0xffff ff7f80843000
    dependency: com.apple.iokit.IONDRVSupport(2.3.2)[D05CFB53-FB72-3613-8162-2D188DB04738]@0xff ffff7f808a6000
    dependency: com.apple.iokit.IOGraphicsFamily(2.3.2)[2D2A4A31-EB4F-3730-BE3A-76C061685FC5]@0 xffffff7f8086e000
    com.apple.nvidia.nv50hal(7.1.8)[7596DB8C-AE9D-3C87-B11A-0ED8F940CAF8]@0xffffff7 f80b92000->0xffffff7f80eb3fff
    dependency: com.apple.NVDAResman(7.1.8)[560E1257-BF5E-3B0B-95F0-15033A0D1B97]@0xffffff7f808 b8000
    com.apple.GeForce(7.1.8)[00925AF3-22EE-3858-8BD3-06AE57DFCC86]@0xffffff7f817750 00->0xffffff7f81834fff
    dependency: com.apple.NVDAResman(7.1.8)[560E1257-BF5E-3B0B-95F0-15033A0D1B97]@0xffffff7f808 b8000
    dependency: com.apple.iokit.IONDRVSupport(2.3.2)[D05CFB53-FB72-3613-8162-2D188DB04738]@0xff ffff7f808a6000
    dependency: com.apple.iokit.IOPCIFamily(2.6.8)[F63D4ABE-42DA-33EF-BADD-3415B0CB0179]@0xffff ff7f80843000
    dependency: com.apple.iokit.IOGraphicsFamily(2.3.2)[2D2A4A31-EB4F-3730-BE3A-76C061685FC5]@0 xffffff7f8086e000
    BSD process name corresponding to current thread: WindowServer
    Mac OS version:
    11E53
    Kernel version:
    Darwin Kernel Version 11.4.0: Mon Apr  9 19:32:15 PDT 2012; root:xnu-1699.26.8~1/RELEASE_X86_64
    Kernel UUID: A8ED611D-FB0F-3729-8392-E7A32C5E7D74
    System model name: MacBookPro6,2 (Mac-F22586C8)
    System uptime in nanoseconds: 1415238441194
    last loaded kext at 45731121681: com.apple.driver.AppleHWSensor            1.9.5d0 (addr 0xffffff7f81e97000, size 28672)
    last unloaded kext at 376926463799: com.apple.driver.AppleUSBUHCI            4.4.5 (addr 0xffffff7f8109d000, size 65536)
    loaded kexts:
    com.manycamllc.driver.ManyCamDriver            0.0.9
    com.apple.driver.AppleHWSensor            1.9.5d0
    com.apple.filesystems.autofs            3.0
    com.apple.driver.AppleMikeyHIDDriver            122
    com.apple.driver.AppleHDA            2.2.0f3
    com.apple.driver.AppleUpstreamUserClient            3.5.9
    com.apple.driver.AppleMCCSControl            1.0.26
    com.apple.driver.AppleMikeyDriver            2.2.0f3
    com.apple.driver.AudioAUUC            1.59
    com.apple.driver.AGPM            100.12.42
    com.apple.driver.AppleIntelHDGraphics            7.1.8
    com.apple.driver.AppleIntelHDGraphicsFB            7.1.8
    com.apple.driver.SMCMotionSensor            3.0.2d6
    com.apple.driver.AppleSMCPDRC            5.0.0d0
    com.apple.iokit.IOUserEthernet            1.0.0d1
    com.apple.iokit.IOBluetoothSerialManager            4.0.5f11
    com.apple.driver.AppleSMCLMU            2.0.1d2
    com.apple.Dont_Steal_Mac_OS_X            7.0.0
    com.apple.driver.AudioIPCDriver            1.2.2
    com.apple.GeForce            7.1.8
    com.apple.driver.ACPI_SMC_PlatformPlugin            5.0.0d0
    com.apple.driver.AppleMuxControl            3.0.16
    com.apple.driver.AppleLPC            1.5.8
    com.apple.driver.AppleUSBTCButtons            225.2
    com.apple.driver.BroadcomUSBBluetoothHCIController            4.0.5f11
    com.apple.driver.AppleUSBCardReader            3.0.1
    com.apple.driver.AppleUSBTCKeyboard            225.2
    com.apple.driver.AppleIRController            312
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless            1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib            1.0.0d1
    com.apple.BootCache            33
    com.apple.iokit.SCSITaskUserClient            3.2.0
    com.apple.driver.XsanFilter            404
    com.apple.iokit.IOAHCISerialATAPI            2.0.3
    com.apple.iokit.IOAHCIBlockStorage            2.0.3
    com.apple.driver.AppleSmartBatteryManager            161.0.0
    com.apple.driver.AppleFWOHCI            4.8.9
    com.apple.driver.AirPort.Brcm4331            530.4.20
    com.apple.driver.AppleUSBHub            4.5.0
    com.apple.iokit.AppleBCM5701Ethernet            3.1.2b2
    com.apple.driver.AppleEFINVRAM            1.5.0
    com.apple.driver.AppleAHCIPort            2.3.0
    com.apple.driver.AppleACPIButtons            1.5
    com.apple.driver.AppleUSBEHCI            4.5.8
    com.apple.driver.AppleRTC            1.5
    com.apple.driver.AppleHPET            1.6
    com.apple.driver.AppleSMBIOS            1.8
    com.apple.driver.AppleACPIEC            1.5
    com.apple.driver.AppleAPIC            1.5
    com.apple.driver.AppleIntelCPUPowerManagementClient            193.0.0
    com.apple.nke.applicationfirewall            3.2.30
    com.apple.security.quarantine            1.3
    com.apple.driver.AppleIntelCPUPowerManagement            193.0.0
    com.apple.kext.triggers            1.0
    com.apple.driver.DspFuncLib            2.2.0f3
    com.apple.driver.AppleSMBusController            1.0.10d0
    com.apple.iokit.IOSurface            80.0.2
    com.apple.iokit.IOSerialFamily            10.0.5
    com.apple.iokit.IOFireWireIP            2.2.4
    com.apple.driver.AppleHDAController            2.2.0f3
    com.apple.iokit.IOHDAFamily            2.2.0f3
    com.apple.iokit.IOAudioFamily            1.8.6fc17
    com.apple.kext.OSvKernDSPLib            1.3
    com.apple.driver.ApplePolicyControl            3.0.16
    com.apple.driver.AppleSMC            3.1.3d8
    com.apple.driver.IOPlatformPluginLegacy            5.0.0d0
    com.apple.driver.AppleSMBusPCI            1.0.10d0
    com.apple.driver.AppleGraphicsControl            3.0.16
    com.apple.driver.IOPlatformPluginFamily            5.1.0d17
    com.apple.driver.AppleBacklightExpert            1.0.3
    com.apple.nvidia.nv50hal            7.1.8
    com.apple.NVDAResman            7.1.8
    com.apple.iokit.IONDRVSupport            2.3.2
    com.apple.iokit.IOGraphicsFamily            2.3.2
    com.apple.driver.AppleUSBBluetoothHCIController            4.0.5f11
    com.apple.iokit.IOBluetoothFamily            4.0.5f11
    com.apple.iokit.IOSCSIBlockCommandsDevice            3.2.0
    com.apple.iokit.IOUSBMassStorageClass            3.0.1
    com.apple.driver.AppleUSBMultitouch            227.1
    com.apple.iokit.IOUSBHIDDriver            4.4.5
    com.apple.iokit.IOSCSIMultimediaCommandsDevice            3.2.0
    com.apple.iokit.IOBDStorageFamily            1.6
    com.apple.iokit.IODVDStorageFamily            1.7
    com.apple.iokit.IOCDStorageFamily            1.7
    com.apple.driver.AppleUSBMergeNub            4.5.3
    com.apple.driver.AppleUSBComposite            4.5.8
    com.apple.iokit.IOSCSIArchitectureModelFamily            3.2.0
    com.apple.iokit.IOFireWireFamily            4.4.5
    com.apple.iokit.IO80211Family            420.3
    com.apple.iokit.IOEthernetAVBController            1.0.1b1
    com.apple.iokit.IONetworkingFamily            2.1
    com.apple.iokit.IOUSBUserClient            4.5.8
    com.apple.iokit.IOAHCIFamily            2.0.8
    com.apple.driver.AppleEFIRuntime            1.5.0
    com.apple.iokit.IOHIDFamily            1.7.1
    com.apple.iokit.IOUSBFamily            4.5.8
    com.apple.iokit.IOSMBusFamily            1.1
    com.apple.security.sandbox            177.5
    com.apple.kext.AppleMatch            1.0.0d1
    com.apple.security.TMSafetyNet            7
    com.apple.driver.DiskImages            331.6
    com.apple.iokit.IOStorageFamily            1.7.1
    com.apple.driver.AppleKeyStore            28.18
    com.apple.driver.AppleACPIPlatform            1.5
    com.apple.iokit.IOPCIFamily            2.6.8
    com.apple.iokit.IOACPIFamily            1.4
    Model: MacBookPro6,2, BootROM MBP61.0057.B0F, 2 processors, Intel Core i7, 2.66 GHz, 4 GB, SMC 1.58f15
    Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MB
    Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
    Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54313235533642465238432D47372020
    Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54313235533642465238432D47372020
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    Bluetooth: Version 4.0.5f11, 2 service, 11 devices, 1 incoming serial ports
    Network Service: AirPort, AirPort, en1
    Serial ATA Device: Hitachi HTS545050B9SA02, 500.11 GB
    Serial ATA Device: MATSHITADVD-R   UJ-898
    USB Device: hub_device, 0x0424  (SMSC), 0x2514, 0xfa100000 / 2
    USB Device: Optical USB Mouse, 0x046d  (Logitech Inc.), 0xc016, 0xfa140000 / 6
    USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0237, 0xfa120000 / 5
    USB Device: BRCM2070 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0xfa110000 / 4
    USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8218, 0xfa113000 / 9
    USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfa130000 / 3
    USB Device: hub_device, 0x0424  (SMSC), 0x2514, 0xfd100000 / 2
    USB Device: Built-in iSight, apple_vendor_id, 0x8507, 0xfd110000 / 4
    USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 3

    To operate your computer with an external monitor attached and the display closed:
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  • FAcing problems in configuring multiple macs(imac and mac book) pro) on time capsule

    FAcing problems in configuring multiple macs(imac and mac book)

    You may find these links useful:
    http://pondini.org/TM/Time_Capsule.html
    http://pondini.org/TM/4.html
    Ciao.

  • What to do with a damaged Mac Book Pro? Any parts worth keeping?

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    Actually why are you disappointed? They are giving you an opportunity to escalate the claim which you can do as soon as this holiday weekend is over. So be patient and call on Tuesday. Speak to a customer representative. Be polite but firm. Good luck.

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    Launch the Terminal application in any of the following ways: 
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.) 
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens. 
    ☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid. 
    When you launch Terminal, a text window will open with a line already in it, ending either in a dollar sign (“$”) or a percent sign (“%”). If you get the percent sign, enter “sh” and press return. You should then get a new line ending in a dollar sign. 
    Step 1 
    Triple-click the line of text below to select it:
    kextstat -kl | awk '!/com\.apple/{printf "%s %s\n", $6, $7}' 
    Copy (command-C) the selected text to the Clipboard. Then click anywhere in the Terminal window and paste (command-V). Post the lines of output (if any) that appear below what you just entered. You can do that by copy-and-paste as well. Omit the final line ending in “$”. No typing is involved in this step.
    Step 2 
    Repeat with this line:
    sudo launchctl list | sed 1d | awk '!/0x|com\.(apple|openssh|vix)|edu\.mit|org\.(amavis|apache|cups|isc|ntp|postfix|x)/{print $3}' 
    This time, you'll be prompted for your login password, which you do have to type. It won't be displayed when you type it. You may get a one-time warning not to screw up. You don't need to post the warning. 
    Note: If you don’t have a login password, you’ll need to set one before taking this step. If that’s not possible, skip to the next step. 
    Step 3
    launchctl list | sed 1d | awk '!/0x|com\.apple|edu\.mit|org\.(x|openbsd)/{print $3}' 
    Step 4
    ls -1A /e*/mach* {,/}L*/{Ad,Compon,Ex,Fram,In,Keyb,La,Mail/Bu,P*P,Priv,Qu,Scripti,Servi,Spo,Sta}* L*/Fonts 2> /dev/null  
    Important: If you formerly synchronized with a MobileMe account, your me.com email address may appear in the output of the above command. If so, anonymize it before posting. 
    Step 5
    osascript -e 'tell application "System Events" to get name of every login item' 2> /dev/null 
    Remember, steps 1-5 are all copy-and-paste — no typing, except your password. Also remember to post the output. 
    You can then quit Terminal.

  • HT204380 i have a mac book pro and a i-pad 2. both of the devices have the same apple id and same mailing adress. if i want to make a face-time call from my mac book to i-pad 2. how can i do that?

    i have a mac book pro and a i-pad 2. both of the devices have the same apple id and same mailing adress. if i want to make a face-time call from my mac book to i-pad 2. how can i do that?

    You have to add another email address on one of the two devices that you can use as the "You can be reached for FaceTime at" contact address and then remove/uncheck the Apple ID email address as the contact address on that device. The way you are currently setup is like to trying to call yourself on your on phone - from your own phone.
    Using the iPad as the example go to Settings>FaceTime>You can be reached for FaceTime at>Add another email address. Then add a working email address in the next window. Apple will verify the email. Go to the inbox of that email account, read and respond to Apple's email in order to complete the verification process.
    Go back to Settings>FaceTime>Uncheck the Apple ID email address and make sure that the new email address is checked/selected (you will see it being verified again) and that new email address will be your contact address for the iPad.

  • How can you prevent the mac book pro from unexpectedly shutting off and beeping three times repeatedly?

    How can you prevent the mac book pro from unexpectedly shutting off and beeping three times repeatedly?

    The three beeps are an indication of a hardware problem. Power On Self-Test Beep Definition - Part 2 - Apple Support

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