Mac Book Pro Shuts Off While trying to Boot. Also will not boot in Safemode. any advise?
When computer is booting. The blue screen starts to appear before going to my desktop... then it just shuts down. has anyone ever run into a problem like this. i took it to the apple store and they suggested TOP TIER repair which wouldbe almost the same cost as a new mac book and could not guarantee the techs would even attempt to save my data. my other option was to just buy a NEW MAC BOOK and they could possibly fire wire from the hard drive of the old mac book to the new one.
is there an easier and less expensive fix than this.
i bought this mac book pro January 2009.
thanks
You may be able to get it fixed less expensively by a service provider other than Apple.
Similar Messages
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It also comes up with some and more of the info below, whatever it means?
Panic CPU 0 <Panic>
Unable to find perform kext scan:
Debugger called <Panic>
Can’t perform kext scan:
SD process name corresponding to correct thread
MAC OS Version:
Not yet set.
What do I do, can anyone help me?
I also updated a Mac Mini and iMac with no problems.unfortunatly i had no Backups.
You should make sure to correct that as soon as possible. All computers, regardless of make and model, are ticking time bombs. Hard drives can die at any time, leaving you with an inert chunk of metal that may still contain your data, but in a form that is totally inaccessible without paying thousands to a company that will disassemble the drive in a clean room and read what data they can off the platters.
I wonder why should that happen. It was a simple update. Why should an update ruins all my works and my computer...
It is not the update itself, but the fact that you had corruption in your hard drive's data structures, and writing the thousands of files required by the updater worsened that corruption, damaging the system in the process. These problems can be avoided by repairing your hard drive with Disk Utility prior to installing any system update. Most likely, Disk Utility won't find anything to fix, but when it does, you'll be glad you did it before installing the update! -
WHY DOES MY MAC BOOK PRO SHUT OFF ON ME? SO FAR THE INFO I GOT 4 IT IS A MAC OS X VERSION 10.7.3 THE PROCESSOR IS 2.4 GHZ INTEL CORE 2 DUO MEMORY IS 2 GB 667MHZ DDR2 SDRAM I DON'T KNOW HOW OLD IT IS BECAUSE I BOUGHT IT USED SORRY I HOPE THIS HELPS THANK YOU
Sounds to me like you may have gotten a machine with hardware issues, but it's hard to say. It will shut down if it gets too hot, but that's not a normal occurrence. I have never seen a MacBook Pro shut down due to heat, even after lengthy 3D gaming sessions where the fans are running fast and the bottom of the machine is unpleasant to touch.
First thing I would try to do is reset the SMC. If that doesn't help, erase the hard drive and reinstall the system from scratch, which you should always do with a used machine anyway.
If a fresh system doesn't help, you'll need to get it checked out by Apple.
Edit: Oh, and sig is absolutely right... please don't post in all caps! It's very irritating. -
WHY DOES MY MAC BOOK PRO SHUT OFF ON ME?
WHY DOES MY MAC BOOK PRO SHUT OFF ON ME?
DAKINGGOD wrote:
WHY DOES MY MAC BOOK PRO SHUT OFF ON ME?
Not much to work with here...
How about more info so a diagnosis and help can be formulated? Mac model (size), RAM, OS version, age, battery status? What are you doing when it happens? How often? And if you want to be really abundant, pertinent logfiles? -
I have a new mac book pro with osx 10.8.1 and it will not upgrade to 10.2
my new mac book pro retina 13" came with os mountain lion 10.8.1 and it will not let the app store upgrade it to 10.2 and will not let applications for 10.2 upgrade either. it keeps saying that mountain lion is not compatable with this device.
Your computer needs a special OS X version that it hasn't been launched. Wait until Apple releases it
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my macbook pro will not connect to my wi-fi. it was working perfectly fine last night.
i know wi-fi is fine because I am using it now on my daughters HP. I called century link and they could not help me, any suggestions would be appreciatedHey nondeplume,
I'd check out the following article and see if that helps resolve the connection issues you're experiencing on your MacBook Pro:
Troubleshooting Wi-Fi issues in OS X Lion and Mac OS X v10.6
http://support.apple.com/kb/HT4628
Hope that helps,
David -
Mac book pro cut off and will not come back on at all...tried all the options in the manual and nothing works..plugged up to battery adapter and the green indicator light is very dim. Any suggestions?
Troubleshooting Wi-Fi issues
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Mac book pro turned off by itself
Hi, my mac book pro turned off by itself when I try to open iphoto or VLC and it restart automatically.
OSX Mountain Lion 10.8.5Have you tried a SMC Reset?
http://support.apple.com/kb/HT3964 -
Hello,
My Mac Book Pro turns off without reason. It hypernates. At first I thought it was the battery but It is not that. It says it has 2:30 left, but to turn it on I need to plug in the adapter. It does that for 2 days now.
Thank you in advance,
ChrystallaThe battery has an integrated microchip that acts as a "fuel gauge." Calibration resets this gauge, which allows the OS to better determine times to charge and discharge the battery. Calibration should be done approximately every two months. Failure to do so for a long period of time can result in the microchip "fuel gauge" in the battery losing the ability to accurately determine the remaining charge, and it will report that there is more charge in the battery than is actually present. As a result, the computer will not initiate Safe Sleep at the proper time, and instead undergo a hard shut down, one of the main causes of hard drive directory damage.
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I had to purchase a new Mac Book Pro. When I tried to download Adobe Flash Player, it wouldn't take any of my passwords. I had to change my Apple ID last week, but nothing worked. Can I reset my Adobe Flash Player password and if so, how do I do that? Thanks
Hi Donna,
Please see What userid & password do I need to install Flash Player? for info on the password being requested.
Maria -
Mac book pro, Turns off and goes under protection especially with an External monitor on.
Mac book pro,
Turns off and goes under protection, sometimes without any specific motivation, but most of the time when an External monitor is pluged-in.
I use it when I work with final cut pro, and this problem it's becoming huge and changing my workplans....
It can turns off also 10 times in two hours.
In many forums I read that the CPU temp could be the problem, but I've checked it and It's always around 62°-68°....
In some others they say that the new RAM could be the problem too.
Is anybody able to help me? (Underneath you can check the Panic Report and my mac informations)
Thank you so much.
Antonio
My mac Infos:
Model Name:
MacBook Pro
Model Identifier:
MacBookPro6,2
Processor Name:
Intel Core i7
Processor Speed:
2,66 GHz
Number Of Processors:
1
Total Number Of Cores:
2
L2 Cache (per core):
256 KB
L3 Cache:
4 MB
Memory:
8 GB
Processor Interconnect Speed:
4.8 GT/s
Boot ROM Version:
MBP61.0057.B09
SMC Version (system):
1.58f16
Serial Number (system):
W80223V7AGZ
Hardware UUID:
3993F249-8480-5ABD-9846-88608D085469
Sudden Motion Sensor:
State:
Enabled
The report is this one:
Interval Since Last Panic Report: 687027 sec
Panics Since Last Report: 6
Anonymous UUID: EB3EFFB2-AFCE-472E-ADA1-F35EFF3C7BBA
Sat Oct 13 16:58:00 2012
panic(cpu 2 caller 0xa3dc9b): NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xc0000000 0xa822c000 0x0a5480a2, D0, P2/4
Backtrace (CPU 2), Frame : Return Address (4 potential args on stack)
0x7c6f3888 : 0x21b837 (0x5dd7fc 0x7c6f38bc 0x223ce1 0x0)
0x7c6f38d8 : 0xa3dc9b (0xc5328c 0xcc3800 0xc61e60 0x0)
0x7c6f3978 : 0xb58608 (0xe50bc04 0xe80b004 0x100 0x0)
0x7c6f39c8 : 0xb4f601 (0xe80b004 0x100 0x7c6f39f8 0xa2d778)
0x7c6f39f8 : 0x175b9a6 (0xe80b004 0x100 0x438004ee 0x2b1f6a)
0x7c6f3b38 : 0xb772b5 (0xe80b004 0xe80c004 0x0 0x0)
0x7c6f3b78 : 0xa46e7c (0xe80b004 0xe80c004 0x0 0x0)
0x7c6f3c18 : 0xa4355b (0x0 0x9 0x0 0x0)
0x7c6f3dc8 : 0xa4542a (0x0 0x600d600d 0x702a 0x7c6f3df8)
0x7c6f3e98 : 0x9d9582 (0xc1d00011 0xaa910001 0x20802040 0x7c6f3ee0)
0x7c6f3ef8 : 0xd9b57d (0xe08fc00 0x7c6f3f4c 0x0 0x7)
0x7c6f3f58 : 0xd9b71a (0xe076800 0xda2e54 0x7c6f3f78 0x2a45c9)
0x7c6f3f78 : 0x230235 (0xe076800 0x0 0x0 0x6c03)
0x7c6f3fc8 : 0x2a179c (0x863ea0 0x0 0x10 0xe980a84)
Kernel Extensions in backtrace (with dependencies):
com.apple.driver.AGPM(100.12.31)@0xd98000->0xda2fff
dependency: com.apple.iokit.IOGraphicsFamily(2.2.1)@0x9a8000
dependency: com.apple.iokit.IONDRVSupport(2.2.1)@0x9ca000
dependency: com.apple.iokit.IOPCIFamily(2.6.5)@0x991000
com.apple.nvidia.nv50hal(6.4.0)@0x1625000->0x1a39fff
dependency: com.apple.NVDAResman(6.4.0)@0x9d7000
com.apple.NVDAResman(6.4.0)@0x9d7000->0xcc4fff
dependency: com.apple.iokit.IOPCIFamily(2.6.5)@0x991000
dependency: com.apple.iokit.IONDRVSupport(2.2.1)@0x9ca000
dependency: com.apple.iokit.IOGraphicsFamily(2.2.1)@0x9a8000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
10K549
Kernel version:
Darwin Kernel Version 10.8.0: Tue Jun 7 16:33:36 PDT 2011; root:xnu-1504.15.3~1/RELEASE_I386
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 563676343615
unloaded kexts:
com.apple.driver.AppleUSBUHCI 4.2.0 (addr 0x1495000, size 0x65536) - last unloaded 209721117821
loaded kexts:
foo.tun 1.0
foo.tap 1.0
com.parallels.kext.prl_vnic 6.0 11828.615184
com.parallels.kext.prl_netbridge 6.0 11828.615184
com.parallels.kext.prl_usb_connect 6.0 11828.615184
com.parallels.kext.prl_hid_hook 6.0 11828.615184
com.logmein.hamachi 1.0
com.parallels.kext.prl_hypervisor 6.0 11828.615184
com.paceap.kext.pacesupport.snowleopard 5.7.2
com.Apogee.driver.DuetFWOverideDriver 1.4.4
com.digidesign.iokit.DigiDal 9.0f4
com.AmbrosiaSW.AudioSupport 3.2
com.apple.driver.AppleHWSensor 1.9.3d0 - last loaded 44524746255
com.apple.filesystems.autofs 2.1.0
com.apple.driver.AGPM 100.12.31
com.apple.driver.AppleMikeyHIDDriver 1.2.0
com.apple.driver.AppleHDA 2.0.5f14
com.apple.driver.AudioAUUC 1.57
com.apple.driver.AppleMikeyDriver 2.0.5f14
com.apple.driver.AppleUpstreamUserClient 3.5.7
com.apple.driver.AppleMCCSControl 1.0.20
com.apple.driver.SMCMotionSensor 3.0.1d2
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.iokit.CHUDUtils 364
com.apple.iokit.CHUDProf 366
com.apple.driver.AudioIPCDriver 1.1.6
com.apple.driver.ACPI_SMC_PlatformPlugin 4.7.0a1
com.apple.driver.AppleGraphicsControl 2.10.6
com.apple.driver.AppleLPC 1.5.1
com.apple.kext.AppleSMCLMU 1.5.2d10
com.apple.GeForce 6.4.0
com.apple.driver.AppleIntelHDGraphics 6.4.0
com.apple.driver.AppleIntelHDGraphicsFB 6.4.0
com.apple.driver.AppleUSBTCButtons 201.6
com.apple.driver.AppleUSBCardReader 2.6.1
com.apple.driver.AppleUSBTCKeyboard 201.6
com.apple.driver.AppleIRController 303.8
com.apple.BootCache 31.1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.iokit.SCSITaskUserClient 2.6.8
com.apple.iokit.IOAHCIBlockStorage 1.6.4
com.apple.driver.AppleUSBHub 4.2.4
com.apple.driver.AppleFWOHCI 4.7.3
com.apple.driver.AirPortBrcm43224 428.42.4
com.apple.iokit.AppleBCM5701Ethernet 3.0.5b8
com.apple.driver.AppleEFINVRAM 1.4.0
com.apple.driver.AppleSmartBatteryManager 160.0.0
com.apple.driver.AppleAHCIPort 2.1.7
com.apple.driver.AppleUSBEHCI 4.2.4
com.apple.driver.AppleACPIButtons 1.3.6
com.apple.driver.AppleRTC 1.3.1
com.apple.driver.AppleHPET 1.5
com.apple.driver.AppleSMBIOS 1.7
com.apple.driver.AppleACPIEC 1.3.6
com.apple.driver.AppleAPIC 1.4
com.apple.driver.AppleIntelCPUPowerManagementClient 142.6.0
com.apple.security.sandbox 1
com.apple.security.quarantine 0
com.apple.nke.applicationfirewall 2.1.14
com.apple.driver.AppleIntelCPUPowerManagement 142.6.0
com.apple.driver.AppleProfileReadCounterAction 17
com.apple.driver.DspFuncLib 2.0.5f14
com.apple.driver.AppleProfileTimestampAction 10
com.apple.driver.AppleProfileThreadInfoAction 14
com.apple.driver.AppleProfileRegisterStateAction 10
com.apple.driver.AppleProfileKEventAction 10
com.apple.driver.AppleProfileCallstackAction 20
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.driver.AppleFWAudio 2.6.2fc2
com.apple.iokit.IOFireWireIP 2.0.3
com.apple.iokit.IOSurface 74.2
com.apple.iokit.IOBluetoothSerialManager 2.4.5f3
com.apple.iokit.IOSerialFamily 10.0.3
com.apple.iokit.CHUDKernLib 365
com.apple.driver.AppleHDAController 2.0.5f14
com.apple.iokit.IOHDAFamily 2.0.5f14
com.apple.iokit.IOAudioFamily 1.8.3fc2
com.apple.kext.OSvKernDSPLib 1.3
com.apple.iokit.AppleProfileFamily 41.4
com.apple.driver.IOPlatformPluginFamily 4.7.0a1
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.AppleBacklightExpert 1.0.1
com.apple.driver.AppleSMC 3.1.0d5
com.apple.iokit.IOFireWireAVC 4.0.6
com.apple.nvidia.nv50hal 6.4.0
com.apple.NVDAResman 6.4.0
com.apple.iokit.IONDRVSupport 2.2.1
com.apple.iokit.IOGraphicsFamily 2.2.1
com.apple.driver.BroadcomUSBBluetoothHCIController 2.4.5f3
com.apple.driver.AppleUSBBluetoothHCIController 2.4.5f3
com.apple.iokit.IOBluetoothFamily 2.4.5f3
com.apple.iokit.IOUSBMassStorageClass 2.6.7
com.apple.driver.AppleUSBMultitouch 207.7
com.apple.iokit.IOUSBHIDDriver 4.2.0
com.apple.driver.AppleUSBMergeNub 4.2.4
com.apple.driver.AppleUSBComposite 3.9.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.6.8
com.apple.iokit.IOBDStorageFamily 1.6
com.apple.iokit.IODVDStorageFamily 1.6
com.apple.iokit.IOCDStorageFamily 1.6.1
com.apple.iokit.IOSCSIBlockCommandsDevice 2.6.8
com.apple.driver.XsanFilter 402.1
com.apple.iokit.IOAHCISerialATAPI 1.2.6
com.apple.iokit.IOSCSIArchitectureModelFamily 2.6.8
com.apple.iokit.IOFireWireFamily 4.2.6
com.apple.iokit.IOUSBUserClient 4.2.4
com.apple.iokit.IO80211Family 320.1
com.apple.iokit.IONetworkingFamily 1.10
com.apple.iokit.IOAHCIFamily 2.0.6
com.apple.iokit.IOUSBFamily 4.2.4
com.apple.driver.AppleEFIRuntime 1.4.0
com.apple.iokit.IOHIDFamily 1.6.6
com.apple.iokit.IOSMBusFamily 1.1
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 6
com.apple.driver.DiskImages 289.1
com.apple.iokit.IOStorageFamily 1.6.3
com.apple.driver.AppleACPIPlatform 1.3.6
com.apple.iokit.IOPCIFamily 2.6.5
com.apple.iokit.IOACPIFamily 1.3.0
Model: MacBookPro6,2, BootROM MBP61.0057.B09, 2 processors, Intel Core i7, 2.66 GHz, 8 GB, SMC 1.58f16
Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MB
Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.10.131.42.4)
Bluetooth: Version 2.4.5f3, 2 service, 19 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Network Service: AirPort, AirPort, en1
Serial ATA Device: Hitachi HTS545050B9SA02, 465,76 GB
Serial ATA Device: MATSHITADVD-R UJ-898
USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: iPhone, 0x05ac (Apple Inc.), 0x12a0, 0xfa140000 / 6
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0237, 0xfa120000 / 5
USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0xfa130000 / 4
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 3
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8218, 0xfa113000 / 9
USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0xfd120000 / 4
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8507, 0xfd110000 / 3
FireWire Device: Duet, Apogee Electronics, Up to 400 Mb/secNever mind, I found it.
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I have purchased a new mac book pro and I'm trying to install CS6 from old mac. I have installed cs6 upgrade but, software is asking for cs4 number which is not being accepted.
I should add that it's an HP photosmart 4280.I found it online and it shows the Mac 0SX operating system.
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My Mac book pro shuts down after starting
My Mac book pro shuts down after a few second. I have to press the start button multiple time before uploading
MacBook Pro (17 -inch, Mid 2009) OS X Yosemite Version 10.10.2
Processor 2.8 GHz Intel Core 2 Duo
Memory 8 GB 1067 MHz DDR3
Startup Disk Macintosh HD
Graphics NVIDIA GeForce 9400M 256 MB
Serial Number W8******8YB
Disk Utility Message:
Repairing permission for "Macintosh HD"
Warning: SUID file "System/Library/CoreServices/RemoteManagement/ARDAgent.app/Contents/MacOSARDAge nt" has been modifiedand wil not be repaired
Group differs on "Library/Printers/InstallerPrinters.plist";should be 80; group is 0.
Permission differs on "Library/Printers/InstalledPrinters.plist" should be -rw-rw-rw ; tey are -rw-r---r--
Repaired "Library/Printers/InstalledPrinters.plist"
Group differs on " Library/Preferences/com.apple.alf.plist" should be 80; group is 0.
Repaired "Library/Prefernces/com.apple.alf.plist"
User differs on "private/var/db/displaypolicyd"; should be 0; user is 244
Group differs on "private/var/db/dispaypolicyd:; should be 0 group is 244
Repaired "private/var/db/displaypolicyd"
Permission repair complete
I was not able to fix the problem,
TinTin 15
<Personal Information Edited by Host> -
My Mac book pro shut down after getting a low battery message and now it won't start. Any ideas?
Hey Citrinesky,
Thanks for the question. I understand your MacBook Pro is not responding. The following resource may provide a solution:
Troubleshooting: My computer won't turn on
http://support.apple.com/kb/TS1367
Thanks,
Matt M. -
I would like to disable the phone jack for my mac book pro,
it is a disappointment that this feature is not currently accessible .
Hopefully it will be added with the following os x system software up date.
until then is there anyone that could help me ? please and thank you ...John Galt wrote:
Have you checked System Preferences > Sound > Output?
Or are you interested in a phone modem adapter?
http://www.amazon.com/Apple-MA034Z-External-V-2-Modem/dp/B000C6TLDO/
ds store wrote:
It's a Ethernet port, not a phone jack.
Two good points, in which case I believe the ethernet port can be disabled, (it can on my Pro);
System Preferences> Network> Ethernet>.........
Highlight the Ethernet option and click the gear icon at the bottom of the panel. There should be an option to, Make service inactive.....
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