Mac book pro usb failure

Hi i need help, after upgrading to the newest OS my DVD player is suddenly locked and 2 usb ports are not being read, they have power but no more. macBook Pro! Help!

Your battery is defective and should be replaced free of charge under your one-year warranty. Take it in for testing as soon as possible.

Similar Messages

  • Spilled liquid on top of mac book pro; usb/wifi problems.

    So yesterday evening I spilled hot chocolate on the top of my mac book pro while it was sitting on my desk closed. I picked it up, unplugged everything from it and grabbed a towel so that I could try it off. I got most of it off and nothing got into the keyboard area underneath. But I did see some of it get into the side ports and mainly the first usb port. I just realized that now when I plug something into that usb port, the wifi and usb don't work! The second one is reliable and works fine, it charges and plays audio. That is basically all I use it for. But now I am limited to just one usb port, it could be alot worse. It is an annoyance though, especially since I bought this laptop literally a year ago. From what I understand Apple will only guarantee their product for one year and won't honor most customer accidents. So with an expired warranty by just days, I am left with a perfectly working computer -1 usb port. I know getting frustrurated wont solve anything and I've spent the last hour figuring out why the internet and mouse weren't working.
    What are my options? Anyone else have this kind of problem? Is there something I can do to fix my computer?

    Take the computer to an Apple store or an AASP.  Whichever is more convenient for you. Liquid damage is not covered under Apple's standard 1 year warranty or Apple Care.
    NOTE:  If you are out of warranty and purchased the computer with a credit card, discuss the warranty issue with the credit card company which you purchased the computer with.  They are the only ones who can at this point cover the computer after it goes out of warranty with the manufacturer (Apple).
        If you have Homeowners insurance, place a claim with them.
    How to remove and clean your Macbook Pro Keyboard
    Cleaning Macbook keys after a spill

  • Can a Mac book pro USB2 be upgraded to USB3?

    Hi,
    I am wanting to upgrade my Mac Book Pro USB 2 to USB 3 but am not sure if this can be done? I have read somewhere that it is possible but the local store seems to think not. Any info would be greatly appreciated.
    Thanks,
    Graeme.

    Welcome to the Apple Support Communities
    It's not possible to change USB ports on a Macintosh

  • Microphone not working mac book pro..help?

    Late 2010 model 10.6.8...my microphone has never worked and I've gone through all the regular easy steps and still no mic?  Any advice?

    Hi WebBrowser2,
    As I understand your query its not a single doubt you are having at all, actually it’s a bunch of multiple doubt you are carrying here in your mind allied to Mac Book Pro (USB Ports are not working).  There might be various reasons behind- not working of USB ports in Mac Book Pro, as you already had searched out various ways to fix all your issues. A few months ago, I faced the same issue as my USB port was suddenly stopped to respond, then I also tried to find various ways to get rid of this issue, and I found an informative blog link which has fixed this issue and make me tension free.
    For more information visit at- http://www.olmtopsts.com/blogs/when-macbook-pro-usb-ports-not-working.html
    And I am hoping- it will assist you in the same way as it assists me.

  • Problem connecting Samsung Galaxy SII to Mac book Pro

    Hello. I have issue with connecting Samsung Galaxy SII to Mac book Pro Late 2011! When i connect phone to Mac via usb, phone makes sound but nothing happens. Even if i open Transfet tool. Problem is not in Phone or wire as on another computers like my MinMac it works fine. Also on Windows side all is ok. Mac book Pro USB ports also are ok as it finds and open my iPhone5! Is there possibility that there is some faults with USB drivers in Mac book Pro! How can i reset or restart usb drivers if fault is there! What else you can suggest to try?
    Thanks!
    Best regards,

    i did went to Samsung Support: here is the result of it:
    Isabella: Hi, thank you for contacting Samsung Technical Support. How may I help you today?
    Visitor: Hello Isabella. How are you today ?
    Isabella: I am fine. Thank you for asking.
    Isabella: Please proceed with the query.
    Visitor: I hope you can help me fix connecting issue for Galaxy S II with my Mac Book Pro late 2011. It was working till some day and now it does not recognise it when i connect phone via USB. I should note that on Windows on same machine or on my Mini Mac it works fine. so it can't be problem in wire or usb ports. Could not find answer in Apple forums and in forums they did suggest to turn here! I hope you can help me!
    Isabella: I understand that you are finding difficulties connecting device to Mac. Am I correct?
    Visitor: yes. but only to one specific Mac. as to others it connects without a problem.
    Isabella: Thank you for the details.
    Visitor: i think problem is in driver only i can't find how to manually remove from Mac
    Isabella: May I know the model number of your phone? To know the model number of the phone, please tap on Home>> Applications>> Settings>> About phone.
    Visitor: GT-I9100
    Isabella: Thank you for the model number.
    Isabella: However as you are able to connect the device to windows and Mini Mac then there is no issue with the device. This seems to be an issue with the Mac.
    Isabella: However we in Samsung US do not have the instructions on uninstalling drivers on Mac.
    Isabella: I request you to contact apple for support related to Mac.
    Visitor: Yess it is probably issue with drivers on that particular Mac. Might be you can guide me to location where Kies or phone driver is stored on mac? I then will try to manually delete is from system or replace from another machine
    Isabella: The model number you have provided is an international model and we do not have any information on the device you are referring to.
    Isabella: I would have surely provided you with the information if we had the information available with us.
    Visitor: If you don't know might be you could escalate to some higher level ?
    Isabella: It was a pleasure assisting you. Thank you for contacting Samsung Technical Support. If you have a minute, please click on the blue “X close” button to receive a transcript of your chat and fill out a brief survey to help us serve you better. Have a wonderful day!
    Chat session has been terminated by the Samsung Agent.
    So i was terminated and left without answer. But i did not expect anything else from Samsung Support..
    So might be someone of you know where drivers are located? i could try to copy them from one machine to another manualy!!!

  • How do  I Install Windows 7 on Mac Book Pro via a Bootable USB Drive

    Hi Guys,
    I have a Mac Book Pro 13 inch, Early 2011 Processor  2.3 GHz Intel Core i5 (I initially had OS 10.5.8 which I upgraded to OSX 10.9.4 a few months ago).
    When purchased it, I installed Windows via Super Drive (that being the only time i ever used the super drive). My Windows got corrupted for some reason 2 months ago. Hence, I removed the windows via Bootcamp to perform a fresh install. I discovered my Super Drive was no longer working.
    Thereon I have been trying to install Windows via a bootable USB Drive but am failing to do so. After going through several forums, I have reached the following stage.
    1. Created Bootable Windows USB Drive using Windows USB (http://www.wikihow.com/Create-a-Bootable-Windows-7-or-Vista-USB-Drive). Have used this USB drive to install windows on a DELL Computer
    2. Bootcamp wasnt creating a partition for windows since no Windows Installation disc was being detected in super drive. (Solved it by downloading Toast Titanium and loading the .iso file on a virtual drive).
    3. Boot menu was initially not detecting external drive, so installed rEFIt - An EFI Boot Menu and Toolkit. Now it is detecting the USB Drive.
    Now when I boot from this device, it get a black screen with the message "No bootable device - Insert Boot Disk"
    Request someone to please help me install windows as some softwares which I work with are windows based.

    smartestidiot wrote:
    So my understanding is that my Boot Camp Assistant (BCA), since it does not allow USB installer, it sets NVRAM to boot from Optical Drive. Right?
    Yes.
    So can I change it or update it to another BCA version which supports the same??
    All BCA versions drive the logic based on the Mac Model Identifier. Unfortunately there is no real workaround. .
    Please see https://www.ifixit.com/Guide/MacBook+Pro+13-Inch+Unibody+Early+2011+Optical+Driv e+Replacement/5122
    and https://www.ifixit.com/Store/Mac/Unibody-8x-SATA-SuperDrive-Post-Early-2009/IF16 1-073-2.

  • Is there a usb solution to enable a remote on a Mac Book Pro Retina?

    Is there a usb solution to enable the use of a remote on a Mac Book Pro Retina?

    I use Flip Player
    (free download)
    although there is limited functionality unless you upgrade to the full Pro (or higher)
    Read more: Flip Player for Mac - Free download and software reviews - CNET Download.com http://download.cnet.com/Flip-Player/3000-13632_4-87679.html#ixzz2aWmRVj7i
    http://download.cnet.com/Flip-Player/3000-13632_4-87679.html

  • I'm trying to connect my mac book pro to my hp office jet 4500 with a usb and my mac and printer don't seem to be acknowledging the other

    I cant seem to connect my mac book pro to my hp officejet using a usb cord the two don't seem to be acknowledging eachother and the printer never shows up in the quque

    well i plug it into the computer and go to system preferences then to printers and scanners nothing shows up so i press the + in the lower left corner and their is never a printer available to add. i already updated everything like hp says to do bt i can't get it to work

  • How can I do live streaming with a Mac Book Pro 2011, using a new model of Sony HD camcorder which does not have firewire out/input? it comes only with a component video output, USB, HDMI and composite RCA output?

    I need to do live streaming with a Mac Book Pro 2011, using a new model of Sony HD camcorder (http://store.sony.co...ber=HDRAX2000/H) ..this camcorder model does not have firewire out/input ..it comes only with a component video output, USB, HDMI and composite A/V video output..
    I wonder how can I plug this camcorder to the firewire port of my laptop? Browsing on internet I found that Grass Valley Company produces this converter http://www.amazon.co...=A17MC6HOH9AVE6 ..but I am not sure -not even after checking the amazon reviews- if this device will send the video signal through firewire to my laptop, in order to live streaming properly? ..anyone in this forum could help me please?
    Thanx

    I can't broadcast with the built in iSight webcam... how would I zoom in or zoom out? or how would I pan? I've seem people doing it walking with their laptops but that's not an option for me... there's nothing wrong with my USB ports but that's neither an option to stream video because as far as I know through USB you can't connect video in apple operating systems ..you can for sure plug any video cam or photo camera through usb but as a drive to transfer data not as a live video camera...  is by firewire an old interface developed by apple that you can connect all sorts of cameras to apple computers... unfortunately my new sony HDR-AX2000 camcorder doesn't have firewire output...
    thanx

  • Can you connect the TC directly to a Mac Book Pro thru either USB or Ethernet?

    Can you hook a Time Capsule directly to a Mac Book Pro thru USB Port or Ethernet or?
    So that you can speed up the transfer time??
    It's so slow compared to directly connected FW800 and Thunderbolt Drives...
    It's painful...
    Thanks

    Ethernet, yes. Connect the Ethernet cable from your Mac to one of the LAN <-> ports on the Time Capsule. This should be 4-5 times faster than wireless. Be sure to turn off wireless on the Mac.
    USB,no.

  • Why do USB drives plugged into USB hubs make my Mac Book Pro (Retina late 2013) wake from sleep?

    I have 2 x USB hubs, a Logitech USB 2.0 hub and a Broway USB 3.0 hub. Tested both and both seem to be the cause of my late 2013 Mac Book Pro waking from sleep. I ran syslog to find out why (syslog |grep -i "Wake reason") and the reason I got back was "kernel[0] <Notice>: Wake reason: XHC1" - this means nothing to me, but it didn't take too much mucking about to hunt the problem down and figure out it was the USB hub with any USB drive attached. If the drive is attached directly to the computer. No problem, computer sleeps fine.
    This was a problem I encountered (and never solved) with OSX 10.6.8, a 2008 Macbook Pro the same Logitech USB 2.0 hub, but with different drives. I put the problem down to a bug that never got solved in an old system. But I am simply AMAZED after my update to a new MBP and new system that it is still about almost 6 years, a dozen MBP's and 4 systems later.
    The other problem is that not only does the USB drive/ USB hub combo wake the computer it also loses the drive upon sleep and mounts it again upon wake. Then repeats this process every couple of minutes. And it obviously doesn't eject the drives properly because each time I return to the computer after I put it to sleep or let it go to sleep I get a giant list of "Disk Not Ejected Properly" notifications about it. Which I'm guessing could eventually cause some file damage.
    I've tried combinations of different drives, different hubs (a Belkin and a no-name Chinese brand 2.0 hub) and the problem persists. Is there a solve to this problem? I'm surprised to see so little posts on forums about this. Am I just unlucky and got another combination of faulty/problematic hardware, or is this a real problem that exists for everyone? If not I would love to know if people have found winning combos of USB hubs and drives. But if it is, then it HAS to be solved.
    If you have a Macbook Pro, then you are limited to 2 USB outlets, this is obviously a bare minimum and I would say that 95% of people using their laptop computer in the office or at home have a hub, and very likely a USB drive attached to it. I know actual Apple reps don't really pay much attention to the community support posts, but I've got 6 months worth of Applecare left and would like suggestions about how to get Apple's attention about this problem.
    BTW Jettison (a 3rd party app that ejects drives properly before sleep) is not a solve. It is a 3rd party app that tries to fill a hole in a broken system. I don't want to eject my drive upon sleep, I want it to got the **** to sleep.

    Is there a pattern to the time of day or other detail that may be
    traced back to a OS X system cause of this odd phenomenon?
    Are there any copies of system files on any of the attached USB
    external drives? Any libraries, such as iTunes, iPhoto, etc?
    Once the drives are indexed by Spotlight, are their permissions
    ignored by the OS X? Content, if neutral, should not affect the
    wake or sleep cycle; especially if they're ignored by the OS X.
    Could there be a bad cable or other component? If so that would
    be a difficult process of elimination to detect it. Usually replacing
    most suspect components in the USB stream (external to Macs)
    is a rote way to mechanically test that idea; & not 100% sure.
    Does the equipment all have a good ground to the utility or house
    electrical field? An intermittent ground may affect more than sleep.
    Hard to say at this point. Maybe a late-night talk radio guru on
    remote viewing could peer into your situation and sleuth it out?
    Sorry to have run out of ideas, but the process must be electrical
    & mechanical to some extent. - Or perhaps odd software inspired.
    Do you have any phone-home spyware items inside, just jumping
    at the chance to spill your information? Little Snitch may help.
    PS: Perhaps the computer needs to go into Apple & have a genius
    or product specialist at AASP test the unit thoroughly... BlueTooth?
    see:
    https://www.google.com/?gws_rd=ssl#q=Wake+reason:+XHC1
    Good luck & happy computing!
    edited 2x

  • Usb not recognized when windows7 installed on mac book pro retina

    Hi,
    I am trying to install windows 7 to mac book pro - retina display with mavericks.
    I managed to come to the point where windows installed and starts and I need to install the boot camp on the windows. I am having problems at this stage. Windows does not recognize the usb drives and i cant install the boot camp or connect to the internet, nothing. I restarted the machine several times but still no luck.
    When i open it in mac, i can access the usb drive. When switched back to windows there is no usb.
    Can someone please advise?

    The USB thumb drive itself is either USB 2 or 3. It's a hardware thing.  Not sure how to tell what type it is through a computer, but some usually the packaging indicates which it is.  Sometimes the drive itself will have it written on it somewhere. You will need to delete the bootcamp partition in OSX using the bootcamp assistant and redo the entire process using a USB 2 thumb drive. After that the process worked as indicated in the boot camp instructions. The bootcamp drivers were automatically installed after windows rebooted itself.
    I am not 100% sure that this was the issue, but when I went from using a thumb that I knew was usb 3 to one that I was sure was not, it all of a sudden worked.  It could have also been that it just did not like the usb 3 drive I tried to use the first few times as it was a generic drive from Microcenter.

  • HT1379 The USB ports on my 30" Cinema are not working.  The monitor has not been used for a year or so, and the computer is a Mac Book Pro, 1012 model running OS Mavericks.  I need to move the computer between two locations, and the other monitor is a 27"

    The USB ports on my 30" Cinema HD display appear to not work.  The monitor has not been used for almost a year, when I upgraded to a new Mac Book Pro and the 27" retina display.  Now I need to move the computer back and forth between two locations using the two displays.  The need for operating USB ports is essential.  Any ideas.  The display appears entirely normal.  Am running OS X 10.9.

    Disregard, problem solved.

  • HT2674 Boot failure Mac Book Pro 17 "

    Hi,
    my Mac Book Pro suddenly don´t start.
    When pressing the power button the light in front light up for about two seconds, both fans inside start up and the system shuts down after a second - DEAD!
    Forcing PW button down, same procedure but the fans are running and the stable light change into blinking after 5 sec, aprox 12 fast repeated blinks and the system is down.
    Some guy at iFixit mention it could ba mal function in RAM, but in accordance to infor found here, the light has to blink steady about every second for that malfunction to be reported so I doubht thats the prob.
    There is a boo failure, but how to cope with this?  I have tried to reset SMC and RAM (cmd - alt P + R)
    Any thoughts?
    Thanks,
    Kasper
    Oslo

    System Requirements...
    Macintosh OS X 10.6 Intel:        
    Processor: Dual-Core Intel (32 or 64-bit)
    Memory: 1 GB
    Disk space: 650 MB of free disk space
    Snow Leopard/10.6.x Requirements...
    General requirements
       * Mac computer with an Intel processor
        * 1GB of memory (I say 2GB at least)
        * 5GB of available disk space (I say 30GB at least)
        * DVD drive for installation
        * Some features require a compatible Internet service provider; fees may apply.
        * Some features require Apple’s MobileMe service; fees and terms apply.
    Which apps work with Mac OS X 10.6?...
    http://snowleopard.wikidot.com/
    It looks like they might still have it...
    http://store.apple.com/us/product/MC573Z/A?fnode=MTY1NDAzOA
    If it's a core Duo & not a Core2Duo, then it'll only run in 32 bit mode.

  • I have a digital voice recorder with a 3.5mm mic and headphone jack and want to transfer some recorded lecture to my mac book pro.  The mac book does not have 3.5mm  jacks.  Does anyone know if a jack to USB converter would work?

    I have a digital voice recorder with a 3.5mm microphone and headphone jack and want to transfer some recorded lectures to my mac book pro.  The mac book does not have 3.5mm  jacks.  Does anyone know if a jack to USB converter would work?

    Is there a pattern to the time of day or other detail that may be
    traced back to a OS X system cause of this odd phenomenon?
    Are there any copies of system files on any of the attached USB
    external drives? Any libraries, such as iTunes, iPhoto, etc?
    Once the drives are indexed by Spotlight, are their permissions
    ignored by the OS X? Content, if neutral, should not affect the
    wake or sleep cycle; especially if they're ignored by the OS X.
    Could there be a bad cable or other component? If so that would
    be a difficult process of elimination to detect it. Usually replacing
    most suspect components in the USB stream (external to Macs)
    is a rote way to mechanically test that idea; & not 100% sure.
    Does the equipment all have a good ground to the utility or house
    electrical field? An intermittent ground may affect more than sleep.
    Hard to say at this point. Maybe a late-night talk radio guru on
    remote viewing could peer into your situation and sleuth it out?
    Sorry to have run out of ideas, but the process must be electrical
    & mechanical to some extent. - Or perhaps odd software inspired.
    Do you have any phone-home spyware items inside, just jumping
    at the chance to spill your information? Little Snitch may help.
    PS: Perhaps the computer needs to go into Apple & have a genius
    or product specialist at AASP test the unit thoroughly... BlueTooth?
    see:
    https://www.google.com/?gws_rd=ssl#q=Wake+reason:+XHC1
    Good luck & happy computing!
    edited 2x

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