Mac Book Pro Visually Deformed Battery

Here is the another example with so called, Visually Deformed Battery.
You can see it for yourself on this link.
http://www.flickr.com/photos/moth3r/sets/72157622678416670/
I have already contacted Apple through Local Apple Representative in Croatia, Apcom.hr(istyle.hr) but they refused to replace it. The case is that Apcom was willing to replace it but when they contacted Apple support they received a notice to not do it because of some A1189 number. Yeah right!
I have tried to contact Apple support directly but I could find a single email address from The Apple corporate website. Anyone want to comment on the brand and user experience. Also worth of mentioning is that I have used a feedback section, two weeks ago but I have not received answer to this day. Anyway, I am curious to see the result of this post.

Seems like you set yourself up for a "no answer" siituation. Expect the worst and you usually get it. Anyway, I am an Apple fan after my switch to this Mac Book Pro 17" in 2007 so I couldn't help wanting to send you an answer. Are you in Croatia? I imagine there are not a lot of friendly Apple stores full of Apple Geniuses floating around over there. However, there are several posts here in support that address this issue already.
It looks like people in the US are having good luck walking in and getting their batteries replaced free of charge. I am certainly hoping so, since I just noticed a couple of hours ago that mine has bulged, again. My first one became visually deformed when my computer was about 18 months old. The good news for me is that at this rate, I may never have to buy a new battery. Apple should get consistent however. Seems like there should be a way for you to contact them from the website, but since that failed, try pulling up any US city and getting an Apple store phone number or email. If you have Skype you can call them for free and if not shoot them an email. There has to be a way to get this resolved. My experience with Apple has been wonderful both product and service. After years of PC's and Windows I cherish having a machine that just keeps on working!

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Mac Book Pro Retina 2012 Battery Issue

guys i wanted to ask about the mac book pro retina 2012 battery issue
is it best to leave the laptop plug in charging all the time or let the laptop battery to have a full cycle all the time?
my usage is mainly autocad and photoshop.
i also have window 7 install on boot camp to play battlefield 3
my mac book aged 12 weeks adn the battery loadcycles is 78
Battery Capacity : 8259mAh
Design Capacity : 8460mAh
i also read on apple support saying it's advicable not to leave the laptop charge in. i ask on some forum some plug in all the time some perform full cycle.
so which is the best procedure ( plug in all the time / perform full cycle ) so that the battery can last for 5 years.

Edmund CWH wrote:
so what you're saying is for heavy usage plug in the charger
for light usage like web browsing, listneing songs, check mail,etc use battery right?
You're right
what's the best ideal to drain the battery ( use the battery until how many percentage ) 5% or 20% then charge it.
in malaysia the reseller says 5%. but some says 20%
I recommend to charge it at 20% and use all the battery until your Mac shuts down at least once a month. With this, you'll have a healthy battery

Mac Book Pro neither charging battery nor starting (turning on) without battery

Hi
I am having Mac Book Pro 15' 2010 model. Recently I purchased a new battery as the old battery swelled and got exhausted. After using for about 25 days I faced a strange problem. As the laptop showed low battery; I connected the charger to my laptop. The caherger shows green light but the icon on the top said NOT CHARGING. I got scared and started to restart the laptop and connected it again to the charger. But still it said, NOT CHARGING. I took the laptop to the Apple Care (Authorized). They removed the battery and connected the charger to the laptop, it still did not TURN ON. They tried using different chargers but still the laptop is not turning on. They have concluded on the following.
1. The battery is OK
2. The charger I am using is OK.
Now even they are clueless as to why the laptop is not getting started/ Charging the battery.
Please help. I dont even have the back up for my data.
Regards
Nitin Sharma
MacBook Pro, Mac OS X (10.6.8)

Mac notebooks with built-in batteries:
All MacBook Air computers
All MacBook Pro computers with Retina display
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MacBook Pro (Early 2009 and later)
http://support.apple.com/kb/ht1446#Servicing
Reset SMC. http://support.apple.com/kb/HT3964
Choose the method for:
"Resetting SMC on portables with a battery you should not remove on your own".

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Every time I turn on my mac boo pro , a message appears in the screen saying "you need to restart your computer". Every time I restart my mac it takes me to the same message. I tried to remove the battery and try again and nothing. What can I do??

What you are seeing is called a kernel panic, it is usually but not always hardware related.
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Mac Book Pro Core Duo Battery Shot

When I got this MBP originally, my battery would not last much longer than an hour and a half. I took it to the genius bar on several occasions and talked to different associates which assured me this was completely normal. After about a year my battery was down to about 45 minutes and after a year and a half, 20 if I was lucky. My battery only made it about 120 cycles before it decided to stop working all together at about 2 years. Apple never once offered to replace my battery though I see on this forum they can be replaced if shot after less than 300 load cycles. Anyways, with my faith in apple shot on top of my battery, I purchased a 3rd party battery ($73) which I am conveniently using at the moment and LASTS LONGER THAN MY APPLE BRAND BATTERY EVER DID! I can see from the numerous posts that the MBP 1st generation original batteries never did work very well regardless of the updates which YES, I do have them and it looks like Apple indeed does not stand by that product. The best I can hope for is for some Apple support member here to see my anguish and actually tell me that my old battery should and CAN be replaced for free... even after 2 years with less than 300 load cycles. Apple has never given me anything but flack for using lower priced 3rd party accessories but, they have always worked better. Imagine my suprise after ordering 3rd party ram, getting flack for it from Apple "That it may not work as well as the brand" then, opening up my MBP to find KOREAN RAM in my brand new MBP that came from straight from the manufacturer. Gee... I wish there was an Apple associate around who could restore my faith.

I've never heard the 300 cycle thing for a replacement for Apple. They have a one year warranty if there is a battery problem, they will swap it out for a new one during the first year. If you purchase the Apple Care policy, then they will extend the battery upgrade for two years beyond your original contract. Considering you can get Apple Care for about 150 bucks on eBay for the Macbook Pro, it's a pretty good investment.

How long should the Mac Book pro hold its charge???

How long should the Mac Book pro hold a battery charge??

For a single use or how long will the battery last until it needs to be replaced? For single use, it depends on what you are doing when using you mac. I find that when using mine I get about 6-6 1/2 hours just using it to browse the internet before I need to recharge it. If it is one of the newer Macbook Pros that claim to have a 7 hour battery life, It can last up to 5 years. See this article on notebook batteries to get the most out of your battery: http://www.apple.com/batteries/notebooks.html. Hope this helps

I have a issue with my mac book pro. For some reason it won't stay powered on. I can't get past the apple loading logo. The battery is fully charged so it is not the problem. Can anyone tell me what the problem may be and how can i get it resolved?

I have a issue with my mac book pro. For some reason it won't stay powered on. I can't get past the apple loading logo. The battery is fully charged so it is not the problem. Can anyone tell me what the problem may be and how can i get it resolved?

The battery is fully charged so it is not the problem.
What happens when you use the MagSafe?

Hello, I have a problem with my mac book pro after running the battery dead on a game. The display has shrunk leaving two black margins on either side. What to do ?

Hello, I have a problem with my mac book pro after running the battery dead on a game. The display has shrunk leaving two black margins on either side. What to do ?

Go to System Preferences>Displays and set the resolution to "Best for this computer" (or something to that effect).
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Can I use an external battery pack on my 17" Mac Book Pro?

Hi
This may sound like a crazy question, but is it possible to safely use an external battery pack on my Mac Book Pro?.....specifically a Bescor Video Light battery pack which I can just plug my a/c power cable into. This would be very useful in the case of a local power failure (which actually may just happen tonight, as we are currently in the middle of a blizzard).
Just wondering......
Thanks,
Anneita

Yes, you can use external battery packs — but I wouldn't use one that I wasn't perfectly certain was very carefully controlled.
External battery packs specifically designed for MBPs:
http://www.batterygeek.net/Batterygeeknet_MacBook_MacBook_Pro_Battery_Packss/78.htm
http://www.hypershop.com/HyperMac-External-MacBook-Battery-and-Car-Charger-s/91. htm
http://www.quickertek.com/products/macbookprocharger.php
Another option, designed to protect sensitive equipment from power surges and enable uninterrupted computer usage during AC power outages and irregularities, is called an +uninterruptible power supply,+ and the leading manufacturer of such devices — which incorporate storage batteries of various capacities — is APC:
http://www.apc.com/tools/ups_selector/index.cfm

How long should a new battery last when installed for a mac book pro 2009 with only a web browser opened?

I recently went to the apple store in Covent garden and had a battery replaced for my Mac Book Pro 2009 edition.
After fully charging the mac the percentage guage meter displays the battery is losing power fast. 1% increments goes down every 5 minutes even if I have only a browser which is opened and no other running applications.
My recent test after a fully charged mac book pro allowed me a maximum use time is 2 hours!
I have friends and family members who have the same model as me and their mac book when running on battery, shows that the laptop has about 6 hours use. They are able to run multiple applications and use sites such as Youtube and still get a good 4 hours of use.
Anyway, I have booked an appointment with a Mac Genius for tomorrow to look into this issue.
I thought I'd just ask the community to find out if any of you can help.
Many thanks in advance.

Thank you Donald.
You are the second person to tell me this so this is more of a reason for Apple to sort out issue for me.
The team there don't believe there is an issue with the battery.
Thank you once again.

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Please describe in detail all you have attempted to do in order to resolve the issue.
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必须非常小心。尽量不要用双手触摸电池，从电池的化学物质可能对皮肤有害。不要再次使用电脑，直到有人把它的苹果商店或其他修理厂。

Where can I get an external battery that can power my Mac Book pro Retnia?

Where can I get an external battery that can power my Mac Book pro Retnia? When I get off a long fight, I have no time to recharge.

Try searching for "external battery macbook pro retina" (without quotes). You should find at least three potential answers in the first two pages.
I can't give you a specific recommendation, because I haven't (yet) tried any of them.

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Bought and installed a new battery for my Mac Book Pro 5.1, intel Core 2 dual, the computer makes a lot of engine noise! The noise disappears in sleep mode. What can be done?

I bought it from Other World Computer last week for $95. 3rd party, I suppose.

I would to know what is the better option, mac book pro with CA on, or use with battery until it`s discharge

I have one doubts if is preferable work with mac book Pro all together with battery and to connect it when discharge or work with the connected to CA cable.
I read in somewhere apple do not recomended work with the CA cable all the time, but in other articles said that its no problem if you realize a complete cilce of discharge an charge one time at month,
thaks for help

Keep it plugged in when near a socket so you keep the charging cycles down on your LiPo (lithium polymer) cells / battery, but not plugged in all the time. When not being used for several hours, turn it off.
And best "tip" is if its near a socket,...plug it in as long as you can (especially at home) since cycle count on the battery are the "miles that wear out the tires (battery)", however again, not plugged in all or most of the time.
http://www.apple.com/batteries/notebooks.html
"Apple does not recommend leaving your portable plugged in all the time."
General rule to remember of Lithium batteries is:
Never drain them LOW & never store them HIGH
While cycle count is commonly seen to be the “miles” on your Lithium Ion pack cell in your Macbook, which they are, this distinction is not a fine line at all, and it is a big misconception to “count charge cycles”
*A person who has, for example, 300 charge cycles on their battery and is recharging at say 50-60% remaining of a 100% charge has better battery usage and care than another person who has 300 charge cycles at say 15% remaining on a 100% charge.
DoD (depth of discharge) is far more important on the wear and tear on your Macbook battery than any mere charge cycle count. *There is no set “mile” or wear from a charge cycle in general OR in specific.    As such, contrary to popular conception, counting cycles is not conclusive whatsoever, rather the amount of deep DoD on an averaged scale of its use and charging conditions.
(as a very rough analogy would be 20,000 hard miles put on a car vs. 80,000 good miles being something similar)
*Contrary to some myths out there, there is protection circuitry in your Macbook and therefore you cannot overcharge it when plugged in and already fully charged
*However if you don’t plan on using it for a few hours, turn it OFF (plugged in or otherwise) ..*You don’t want your Macbook both always plugged in AND in sleep mode       (When portable devices are charging and in the on or sleep position, the current that is drawn through the device is called the parasitic load and will alter the dynamics of charge cycle. Battery manufacturers advise against parasitic loading because it induces mini-cycles.)
Keeping batteries connected to a charger ensures that periodic "top-ups" do very minor but continuous damage to individual cells, hence Apples recommendation above:   “Apple does not recommend leaving your portable plugged in all the time”, …this is because “Li-ion degrades fastest at high state-of-charge”. This is also the same reason new Apple notebooks are packaged with 50% charges and not 100%.
LiPo (lithium polymer, same as in your Macbook) batteries do not need conditioning. However...
A lot of battery experts call the use of Lithium cells the "80% Rule" ...meaning use 80% of the charge or so, then recharge them for longer overall life.
Never let your Macbook go into shutdown and safe mode from loss of power, you can corrupt files that way, and the batteries do not like it.
The only quantified abuse seen to Lithium cells are instances when often the cells are repeatedly drained very low…. key word being "often"
The good news is that your Macbook has a safety circuit in place to insure the battery doesn’t reach too low before your Macbook will auto power-off. Bad news: if you let your Macbook protection circuitry shut down your notebook at its bottom, and you refrain from charging it for a couple days...the battery will SELF-DRAIN to zero (depending on climate and humidity)…and nothing is worse on a Lithium battery being low-discharged than self-draining down to and sitting at 0
Contrary to what some might say, Lithium batteries have an "ideal" break in period. First ten cycles or so, don't discharge down past 40% of the battery's capacity. Same way you don’t take a new car out and speed and rev the engine hard first 100 or so miles.
Proper treatment is still important. Just because LiPo batteries don’t need conditioning in general, does NOT mean they dont have an ideal use / recharge environment. Anything can be abused even if it doesn’t need conditioning.
From Apple on batteries:
http://support.apple.com/kb/HT1446
Storing your MacBook
If you are going to store your MacBook away for an extended period of time, keep it in a cool location (room temperature roughly 22° C or about 72° F). Make certain you have at least a 50% charge on the internal battery of your Macbook if you plan on storing it away for a few months; recharge your battery to 50% or so every six months roughly if being stored away. If you live in a humid environment, keep your Macbook stored in its zippered case to prevent infiltration of humidity on the internals of your Macbook which could lead to corrosion.

Mac Book Pro Visually Deformed Battery

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