Mac Book Pro Wifi Data Locked up/freezes.
Hello, i have had this problem now for about 3 months. I have tried to search for the issue but i may be missing some key terms so if this is a known topic or somone can provide a link to a solution i would love it.
So i primarly use my MBP on wifi in the home, i have an ipad on wifi, pc laptop on wifi and a hardwired TV. Sometimes while on the computer all of a sudden i will stop getting data from the internet, usualy i notice because a webpage loads about half way or does not load at all then i get the thinking wheel in the web browser. If i turn off the wifi card, wait about 15 seconds then turn it back on it always comes right back on and away i go.
For some details It is a Mac Book Pro 8,2 16gig ram, OS10.6.8 all security and software is up to date. I recently put a new hard drive in the machine and use the migration assistant to transfer everything across from the old one but with a fresh install of the OS. The problem existed before and after the HDD swap. I use Chrome as the primary browser, but it is not application spesfic, mail and safari both loose the network data as well. I do not have a lot of large downloads, 90% of my network use is e-mail, and web no bit torrents or streaming on this computer. Finaly to see if it was the router while the laptop is locked up the other devices on wifi and hard lined all still work fine. Also according to the laptop i still have 100% wireless strength and connection, i dont have any other wifi networks so i can not try to switch to another one, the only fix i have found is to click "turn airport off" wait a second, then back on. Also time does not seem to be a part of it, i can have the machine running all day for several days no issues, then it goes down, or i just open it up and in an hr it locks.
To me i hate to hear that it is a bad network card in the computer, but if anyone knows if there is maybe a setting or somthing i can reset on the network card that may be setting me up on a "timed lease" of my ip address, thanks for the help.
Welcome to Apple Discussions
Boot from your original install DVD and run Repair Disc and Repair Permissions, this might then allow you to Boot as normal and have all your data intact.
If not then you need to re-install the OS from that same DVD but select 'Archive Install' and it will preserve your User data and Applications.
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Runaway applications can shorten battery runtime, affect performance, and increase heat and fan acti…
Pre-Mavericks
Open Activity Monitor in the Utilities folder. Select All Processes from the Processes dropdown menu. Click twice on the CPU% column header to display in descending order. If you find a process using a large amount of CPU time (>=70,) then select the process and click on the Quit icon in the toolbar. Click on the Force Quit button to kill the process. See if that helps. Be sure to note the name of the runaway process so you can track down the cause of the problem.
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Yet another Mac Book Pro (A1211/2.33 GHz) freeze problem
Hi everyone,
I have yet another freeze mystery, if people fancy having a crack at it.
I had this notebook for about 4 and a half years and it served me well until 2 months ago. It is a 15' MBP from December 2008 (A1211) with a 2.33GHz Core 2 Duo and 2GB of RAM.
Now I constantly get lags or freezes while I am using it.It manifests itself via the beachball and a frozen screen. First, I thought it was the hard drive but I replaced it with a tested new one and I still get the same behaviour. The reason I thought it was the HD is that it seems to freeze often when there was a lot of access to HD or memory. For example, firefox would cause a freeze quite often when it was trying to access the cache or history. I get the same behaviour when trying indexing my music for the genius feature. Often when I close applications, it will halt the system for about 2 minutes.
I think the number of lags also correlates with temperature. I am pretty sure that the notebook's heat diffusion properties has deteriorated strongly over the past year as it seems to be using the fans a lot more extensively. The heatsink seems to get really hot these days as well. So my next step would be checking the thermal paste on the heat sink. Before I am going to do that, I want to consider any remaining options as dismantling the laptop up to the heatsink is a bit of a pain.
My gut feeling would be that it has to do either with the memory or maybe some 'bridge' that transfers the data between HD, GPU, CPU and memory. I am aware that bridge is the wrong word and I am simplifying the architecture of the mainboard too much, but I am sure you get what I mean. The data rate between some of those is inhibited.
The reason why I am saying some is that often the system seems overwhelmed by the amount of commands, just sits there and then resumes executing all of them as it had taken a break. This can be easily seen when streaming video in a web browser. I often get the beach ball and my whole screen freezes, but the movie, or at least the sound, keeps running in the background. After a while it usually resumes and shows the movie at the current playing position. Sometimes it doesn't recover, not even after 30 minutes and I have to switch it off.
I hope I provided enough information for you guys to have a think about this.
Any help in this matter would be gratefully appreciated.Before re-installing the operating system, which might also work, I found this article helpful:
http://macs.about.com/od/usingyourmac/qt/Fix-Spod-How-To-Fix-A-Spinning-Pinwheel -Of-Death.htm
I've followed the directions since they seem to make sense and am waiting for the next Pinwheel of Death. They seem to be saying the same thing you are Chris, but ascribe the problem to 'permissions' which are fixable (gasp) via the OS disc utility. -
My mac book pro wifi is slow and streaming stops and takes forever to start.
Problem description:
wifi seems slow- spinning heel and vision that just stops- sometimes starts and stops again.
EtreCheck version: 2.1.8 (121)
Report generated April 3, 2015 at 1:01:36 PM EDT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Pro (15-inch, Mid 2010) (Technical Specifications)
MacBook Pro - model: MacBookPro6,2
1 2.66 GHz Intel Core i7 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1067 MHz ok
BANK 1/DIMM0
2 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 1214
Video Information: ℹ️
Intel HD Graphics - VRAM: 288 MB
Color LCD 1440 x 900
NVIDIA GeForce GT 330M - VRAM: 512 MB
System Software: ℹ️
OS X 10.9.5 (13F1066) - Time since boot: 0:41:0
Disk Information: ℹ️
TOSHIBA MK5065GSXF disk0 : (500.11 GB)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 499.25 GB (287.86 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
MATSHITADVD-R UJ-898
USB Information: ℹ️
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Internal Memory Card Reader
Apple Computer, Inc. IR Receiver
Apple Inc. Built-in iSight
Gatekeeper: ℹ️
Anywhere
Startup Items: ℹ️
HP IO: Path: /Library/StartupItems/HP IO
Startup items are obsolete in OS X Yosemite
Launch Agents: ℹ️
[loaded] com.google.keystone.agent.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.google.keystone.daemon.plist [Click for support]
User Login Items: ℹ️
iTunesHelper Application Hidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
HP Scheduler Application (/Library/Application Support/Hewlett-Packard/Software Update/HP Scheduler.app)
Internet Plug-ins: ℹ️
iPhotoPhotocast: Version: 7.0 - SDK 10.7
FlashPlayer-10.6: Version: 17.0.0.134 - SDK 10.6 [Click for support]
JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
Flash Player: Version: 17.0.0.134 - SDK 10.6 [Click for support]
PrintDialogExt: Version: 3.5 [Click for support]
Default Browser: Version: 537 - SDK 10.9
QuickTime Plugin: Version: 7.7.3
Silverlight: Version: 5.0.61118.0 - SDK 10.6 [Click for support]
NPDjVu: Version: Unknown [Click for support]
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Time Machine: ℹ️
Skip System Files: NO
Auto backup: NO - Auto backup turned off
Destinations:
Time Machine Backups [Local]
Total size: 0 B
Total number of backups: 0
Oldest backup: -
Last backup: -
Size of backup disk: Excellent
Backup size 0 B > (Disk size 0 B X 3)
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3% WindowServer
0% hidd
0% fontd
0% AppleSpell
0% imagent
Top Processes by Memory: ℹ️
305 MB com.apple.WebKit.WebContent
202 MB Safari
150 MB com.apple.IconServicesAgent
90 MB WindowServer
82 MB com.apple.WebKit.Networking
Virtual Memory Information: ℹ️
297 MB Free RAM
1.67 GB Active RAM
1.38 GB Inactive RAM
817 MB Wired RAM
389 MB Page-ins
0 B Page-outs
Diagnostics Information: ℹ️
Apr 3, 2015, 12:19:42 PM Self test - passed
Mar 22, 2015, 05:34:29 PM /Library/Logs/DiagnosticReports/Kernel_2015-03-22-173429_[redacted].panic [Click for details]When you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting. -
MAC BOOK PRO 17 Build 2009 Random Freezing
Hello people!
I was working with my mac at work editing some videos when suddenly everything just stop working and i had to turn it off only by holding the power button... Mouse froze, keyboard not responding But i noticed backlight was responding if it helps....
I have this problem over a year now from time to time and didn't gave too much attention to it until i lost 2 hours of video editing work. I always thought that my running applications were the problem so i called apple asking various questions and positive answers on how do i diagnose a problem when i see one...
Anyway.. After i called on the second time apple they said that it would be a good idea to format it ...
I formated my drive and installed only the MAC OSX and update to the latest version and also installed iLife only and finally i started to transferring my data back to the system when it froze again... I spend 4 hours on searching on apple site on how to reset the PRAM and NVRAM... SO i did...
Note: After i Reset the PRAM and NVRAM takes a long time (Weeks) until it freezes again and it happens unexpectedly.
Right now just came back from the service department and i was told that my mac has passed all the tests they did...
If my mac has passed all the test how come it freezes???
So if any suggestions or solutions please let me know people... I have only 19 days left on my warranty and its my first mac and i like it.... But i don't know why its freezing... Read the details below on what hardware i'm using if it helps...
Regards.Updated News.... Or a novel if i may say....
Hello everyone!
Unfortunately they didn't locate the problem but its pretty sure that is hardware related...
For me it was a lot of trouble driving 45 miles maybe more to find an authorized service center when i ended up wasting my time really...
Funny thing is when i took the laptop at their store "Not Official Apple Store" it crashed once with a grey screen after i tried to transfer a video from my Nokia phone over the USB Cable but it looks like they run the same test i was doing for the past 5 months... "idiots they were having the laptop their sitting rather than using it" BUT IT LEFT AN ERROR CODE
They didn't even bother to check the event log and i had to find a friend who has good skills to check it out for me so i went to their shop and took it away before they do some more serious damage to the computer and my temper...
Anyway! :s
I took it back home and my friend was surfing the net with the event log code to see what message i was getting at the last moment i gave my MBP to them and crashed when i plugged the phone.
We turn on the laptop normally!!! and found the code that is written below BUT AFTER FEW MOMENTs THE LAPTOP RESTARTED AND MACOSX COULD NOT BOOTUP!!!! So i lost all of the error report :s sorry
" cpu 0 caller 0xFFFF0003 " what the only thing he could remember SO!!!
This is the first time i get this error message in my one year of use and 3rd time formatting the drive so i can find a possible solution to this problem...
Finally i spend almost 2 hours with a very good apple care assistant on the phone from greece, talking & trying avery possible step and solution to boot mac osx. Finally i format my System Again...
Also bought Apple care just in case that i highly recommend that you do the same...
So im closing this topic for now, but im still not marking it as answered until i get a prober answer to this problem from Apple Official Service Center and share it with you all.
I will travel to UK soon and i will ask them to check the hardware from top to bottom until they find something because Software Testing will not show anything no matter how many time you repeat it!!!!...
cpu 0 caller 0xFFFF0003
Any reply to my novel would be grateful about that error code
Regards -
Why does my Mac Book Pro wifi signal come and go constantly?
The wifi icon at the top of the computer screen shows that I am connected but when I click on it, it keep going from "On" to "Looking for networks". I just bought a upper end wireless router after the Cable repair guy said it was the wireless router. It still does it. The computer is noticeably faster when I plug directly into the router.
Help!Hi evilrussell,
If you are having issues with wifi connectivity on your MacBook Pro I would suggest using the steps in this article to help troubleshoot -
Wi-Fi: How to troubleshoot Wi-Fi connectivity
http://support.apple.com/kb/HT4628
Thanks for using Apple Support Communities.
Best,
Brett L -
When my wife's Mac Book Pro was being updated to the latest version of OS X the laptop locked up at a grey screen with the Apple icon and status bar. Is there any way to recover the data and complete the install? I have not tried anything yet because of the data issue. I am not sure which OS X version as I did not install the software.
Used Macs of every description are always available on Ebay and Craigslist and from a plethora of online used-Mac resellers. Apple sells refurbished late-model Macs at 10-20% discounts with a new-computer warranty and the opportunity to extend the warranty with AppleCare.
http://store.apple.com/us/browse/home/specialdeals/mac -
Wife's Mac Book Pro locked up. She shut it down by holding power button unitl it shut down, when she powers it up now it will not allow her to log in on the log in screen. Any suggestions?
Reinstalling Lion/Mountain Lion Without Erasing the Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
Reinstall Lion/Mountain Lion: Select Reinstall Lion/Mountain Lion and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless. -
I want to connect my Mac Book Pro to the internet in France without any wifi connection available? Mi Fi? Sim card? All we have is a phone signal in this rural French location. I want to be able to Skype to states from there. We have a friend with a 3G ipad who uses an Orange sim card to do it. I would rather not have to buy an Ipad.
thanksI found out that the data package for one month useage with MiFi is 1G. How many minutes of online time does that correspond to?
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How do I add Another "User" login to my wife's Mac Book Pro?
How do I add Another "User" login to my wife's Mac Book Pro?
System Preferences>Accounts. Unclick the lock and add away.
-
Mac Book Pro locks up after initial boot-up
I have a late 2011 Mac Book Pro, 2.4 GHz running OS X 10.9.2. During normal operations I am typically using 4-5 GB of RAM. I have a 750 GB hard drive with 671 GB of free drive space. After a normal boot-up the computer completely locks-up/freezes and I get the pin wheel indefinately. I have tried the following items so far in an attempt to rectify the issue:
1) Reset NVRAM
2) Verfied that the issue remains with and without external keyboard, mouse, network cable and thunderbolt display attached.
3) Verfied that there is no disk in the optical drive.
4) Started up via the Recovery drvie and ran all disk utilities (repair disk, verify disk, and repair permisisons). Both repair disk and verfiy disk came back without any issues noted. Repair premissions came back with some iBooks errors that it said it fixed. This has not corrected my problem.
5) Resinstalled the entire OS from the disk utility in Recovery Mode. This seemed to correct my problem for almost a week but the same issue started happening again.
It should be noted that this issue started within a day or two of loading the 10.9.2 update. The machine appears to run fine from Safe Mode, which I am using now to write this message. I was also able to use Safe Mode to run a web conference at work this morning with out any additional issues so I can't believe it is a hardware issue.
Any help and/or suggestions would be greatly appreciated.Well I ran it from safe mode and these are the results:
Hardware Information:
MacBook Pro (15-inch, Late 2011)
MacBook Pro - model: MacBookPro8,2
1 2.4 GHz Intel Core i7 CPU: 4 cores
8 GB RAM
Video Information:
Intel HD Graphics 3000 - VRAM: 512 MB
AMD Radeon HD 6770M - VRAM: 1024 MB
System Software:
OS X 10.9.2 (13C64) - Uptime: 0 days 0:12:57
Disk Information:
APPLE HDD HTS727575A9E362 disk0 : (750.16 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 749.3 GB (670.88 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-8A8
USB Information:
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
FireWire Information:
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Startup Items:
PKard: Path: /Library/StartupItems/PKard
Launch Daemons:
[System] com.adobe.fpsaud.plist 3rd-Party support link
[System] com.mcafee.ssm.Eupdate.plist 3rd-Party support link
[System] com.mcafee.ssm.ScanManager.plist 3rd-Party support link
[System] com.mcafee.virusscan.fmpd.plist 3rd-Party support link
[System] com.microsoft.office.licensing.helper.plist 3rd-Party support link
Launch Agents:
[System] com.citrix.AuthManager_Mac.plist 3rd-Party support link
[System] com.citrix.ReceiverHelper.plist 3rd-Party support link
[System] com.citrix.ServiceRecords.plist 3rd-Party support link
[System] com.mcafee.menulet.plist 3rd-Party support link
[System] com.mcafee.reporter.plist 3rd-Party support link
[System] com.thursby.pkard.tokendagent.plist 3rd-Party support link
User Launch Agents:
[not loaded] com.adobe.ARM.[...].plist 3rd-Party support link
[not loaded] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
[not loaded] com.google.keystone.agent.plist 3rd-Party support link
User Login Items:
Activity Monitor
Internet Plug-ins:
FlashPlayer-10.6: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link
Default Browser: Version: 537 - SDK 10.9
AdobePDFViewerNPAPI: Version: 10.1.9 3rd-Party support link
AdobePDFViewer: Version: 10.1.9 3rd-Party support link
Flash Player: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link
net.juniper.DSSafariExtensions: Version: (null) 3rd-Party support link
CitrixICAClientPlugIn: Version: 11.8.0 - SDK 10.7 3rd-Party support link
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.3.9 - SDK 10.6 3rd-Party support link
JavaAppletPlugin: Version: Java 7 Update 51 3rd-Party support link
Safari Extensions:
Evernote Web Clipper: Version: 6.0.5
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
User Internet Plug-ins:
CitrixOnlineWebDeploymentPlugin: Version: 1.0.60 3rd-Party support link
3rd Party Preference Panes:
Flash Player 3rd-Party support link
Old Applications:
None
Time Machine:
Skip System Files: NO
Mobile backups: OFF
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 697.84 GB Disk used: 73.03 GB
Destinations:
Time Machine [Local] (Last used)
Total size: 148.73 GB
Total number of backups: 13
Oldest backup: 2014-03-12 18:39:36 +0000
Last backup: 2014-03-18 19:23:03 +0000
Size of backup disk: Too small
Backup size 148.73 GB < (Disk used 73.03 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU:
59% mdworker
2% mds
2% EtreCheck
2% WindowServer
1% ps
Top Processes by Memory:
172 MB com.apple.WebKit.WebContent
147 MB com.apple.IconServicesAgent
90 MB Safari
74 MB CalendarAgent
66 MB WindowServer
Virtual Memory Information:
5.29 GB Free RAM
1.74 GB Active RAM
340 MB Inactive RAM
645 MB Wired RAM
241 MB Page-ins
0 B Page-outs -
Hi all. My 3 year old Mac Book Pro is starting to freeze on a daily basis. I have to hold the power button in and start all over agian on my projects. This is more of what I would expect from a windows machine.
Can anyone help with advice on a fix for this.
Thanks in advance.
WillHi Will,
I had the exact same problem as you a couple of days ago, here with a 2+ year old mac.
When the mac turns on hold Command+Option+P+R just before the grey screen appears and hold these until the mac restarts and gives you 3 beeps. This just resets the PRAM and NVRAM. These can lose their data due to an old or dying battery, which has been my problem.
This fixed my sudden freezes which required a restart.
If this doesnt work just post and ill give some other tips, but im almost sure this will fix the problem
Good luck!! -
My late 2008 mac book pro runs slow and freezes
Hi, there! I have a late 2008 mac book pro and few months ago I upgraded the operating system from Snow Leopard to Mountain Lion. Since then my mac book often freezes, it is much slower than it was with Snow Leopard and the most annoying thing of all, is the almost inevidable freezing of the toolbar (where language selection, date, clock and other useful tools are located)
I was wondering if someone has experienced similar issues with his Mac Book Pro when upgraded to OSX Mountain Lion and if someone knows if and how this issue can be resolved?
Thank you.I have the same problem. Up until 2 days ago my MacBook Pro was running fine, then suddenly things started going wrong. I am using mac os x 10.6.7 as well. Does this have something to do with any firmware updates.
Any help/ suggestions welcome.
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