Mac book pro wilt boot. Only get a folder with ? in it.
My macbook pro will not boot and when it tries it shows a flashing folder with ? mark in it. Any way to ge to going?
Click here and follow the instructions. If the computer was running Mac OS X 10.6.8 or earlier and you reach the third set of steps, insert a Mac OS X install disk.
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I have microsoft outlook installed on my Mac book pro, I can only use the outlook with the office server where it was setup, outlook won't work out of office, is there any way I can reset the settings in order to be able to use outlook every where?
I can see my folders by clicking the X next to my name on the Inbox Folder. So I have my folders now, just cannot see them in the left colum or see multiple windows on Outlook. At this point, I can use the folders, just with limited functionality. Thanks -Gina
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i switch on my mac book pro and all i get is the apple logo and below a loading wheel , but its stuck there for like an hour !!! help??
Take each of these steps that you haven't already tried. Stop when the problem is resolved.
Step 1
The first step in dealing with a boot failure is to secure your data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since your last backup, you can skip this step.
There are several ways to back up a Mac that is unable to boot. You need an external hard drive to hold the backup data.
a. Boot into the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.”
b. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, boot the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
c. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
If the startup process stops at a blank gray screen with no Apple logo or spinning "daisy wheel," then the startup volume may be full. If you had previously seen warnings of low disk space, this is almost certainly the case. The easiest way to deal with the problem is to boot from an external drive, or else to use either of the techniques in Steps 1b and 1c to mount the internal drive and delete some files. According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation.
Step 3
Sometimes a boot failure can be resolved by resetting the NVRAM.
Step 4
If you use a wireless keyboard, trackpad, or mouse, replace or recharge the batteries. The battery level shown in the Bluetooth menu item may not be accurate.
Step 5
If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
Step 6
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to boot, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can boot now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
Step 7
If you've booted from an external storage device, make sure that your internal boot volume is selected in the Startup Disk pane of System Preferences.
Boot in safe mode. Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
When you boot in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, your boot volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 6.
If you can boot and log in now, empty the Trash, and then open the Finder Info window on your boot volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then reboot as usual (i.e., not in safe mode.)
If the boot process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 8
Launch Disk Utility in Recovery mode (see Step 1.) Select your startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then reboot as usual.
Step 9
Reinstall the OS. If your Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Step 10
Repeat Step 9, but this time erase the boot volume in Disk Utility before installing. The system should automatically reboot into the Setup Assistant. Follow the prompts to transfer your data from a Time Machine or other backup.
Step 11
This step applies only to models that have a logic-board ("PRAM") battery: all Mac Pro's and some others (not current models.) Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a boot failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
Step 12
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider. -
I made a big mistake to change the setting of my Mac book pro to "me only". Now ofcourse It cannot open the login page, for how would the mac know it is me? How can I change the setting back to "everyone"? I have back up in the past but the last month I have not. I really want to keep the data.
So how can I go in and change the setting, It stays ofcourse at the apple screen with wheel. All info is there and the computer works fine, just cannot use it or have been able to log in.wjosten is spot on. If you really want iCloud, then you will need to acquire a new or second hand MBP that can run Lion.
Ciao. -
Mac Book Pro on boot up, the apple sign will appear with the spinning wheel. After a period of time the screen will turn grey, but the mouse will still operate, but not boot up.
If it was purchased brand new then it's running a version of Lion, so to reinstall Lion:
Reinstalling Lion Without Erasing the Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
Reinstall Lion: Select Reinstall Lion and click on the Continue button. -
i have a 2004 30gb ipod colour.....it was previously set up so i could manage the music on an old mac book pro g4.....i now have a new mac book pro, but i cannot get the music from my old ipod on to my mac......how do i do this???
See this older post from another forum member Zevoneer covering the different methods and software available to assist you with the task of copying content from your iPod back to your Mac and into iTunes.
https://discussions.apple.com/thread/2452022?start=0&tstart=0
Once you have successfully done that you can go ahead and choose Erase and Sync when you plug your iPod in.
B-rock -
I have a mid 2007 mac book pro and i cant get mac osx mountain lion
i have a mid 2007 mac book pro and i cant get mac osx mountain lion
please get back to me and it says on the apple website i would be able to get itI would make sure it's deffinetely a mid 2007, and that's not just when you purchased it. Also you need at least 2GB of RAM and an intel core 2 duo processor with 8GB of HD space.
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Mac book pro running slow and getting pop ups
mac book pro running slow and getting pop ups
There is no need to download anything to solve this problem.
You may have installed one or more of the common types of ad-injection malware. Follow the instructions on this Apple Support page to remove it. It's been reported that some variants of the "VSearch" malware block access to the page. If that happens, start in safe mode by holding down the shift key at the startup chime, then try again.
Back up all data before making any changes.
One of the steps in the article is to remove malicious Safari extensions. Do the equivalent in the Chrome and Firefox browsers, if you use either of those. If Safari crashes on launch, skip that step and come back to it after you've done everything else.
If you don't find any of the files or extensions listed, or if removing them doesn't stop the ad injection, ask for further instructions.
Make sure you don't repeat the mistake that led you to install the malware. It may have come from an Internet cesspit such as "Softonic" or "CNET Download." Never visit either of those sites again. You might also have downloaded it from an ad in a page on some other site. The ad would probably have included a large green button labeled "Download" or "Download Now" in white letters. The button is designed to confuse people who intend to download something else on the same page. If you ever download a file that isn't obviously what you expected, delete it immediately.
Malware is also found on websites that traffic in pirated content such as video. If you, or anyone else who uses the computer, visit such sites and follow prompts to install software, you can expect more of the same, and worse, to follow. Never install any software that you downloaded from a bittorrent, or that was downloaded by someone else from an unknown source.
In the Security & Privacy pane of System Preferences, select the General tab. The radio button marked Anywhere should not be selected. If it is, click the lock icon to unlock the settings, then select one of the other buttons. After that, don't ignore a warning that you are about to run or install an application from an unknown developer.
Still in System Preferences, open the App Store or Software Update pane and check the box marked
Install system data files and security updates (OS X 10.10 or later)
or
Download updates automatically (OS X 10.9 or earlier)
if it's not already checked. -
im trying to restore my mac book pro but when i get to the mac os x utilities screen it wont let me click anything?
I think ive just done it! I think ive been in Safari clicking file, open files, downloads - and thats where it was grey. i just went from the 'Finder' icon and was able to download its doing it now. i think i need some tuition as i dont know if i wasi n the wrong place initially but i could see the downloads just not click on them. Thank you for your patience Don
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Each time I open FCPX my mac book pro freeze and I get a blue screen and my mac book is completely frozen...
Have you removed those plugins ? They could be in your Movie folder or Library - application support - FCP- plugins - effects
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[system diagnostic report - power stats ] My mac book pro had been only 2weeks.. and
My mac book pro had been only 2 weeks, it is brand new.
However, when i started to install LOL(league of legends), it's keep rebooting with white screen.
I went over to system log,
and it said
Sep 29 02:35:06 Minui-MacBook-Pro.local spindump[597]: Saved diag report for powerstats version com.apple.SystemStats.PostInstall to /Library/Logs/DiagnosticReports/powerstats_2014-09-29-023506_Minui-MacBook-Pro. diag
Sep 29 02:35:07 Minui-MacBook-Pro.local spindump[601]: Saved diag report for powerstats version com.apple.SystemStats.Daily to /Library/Logs/DiagnosticReports/powerstats_2014-09-29-023507_Minui-MacBook-Pro. diag
Sep 29 02:35:07 Minui-MacBook-Pro.local spindump[602]: Saved diag report for powerstats version com.apple.SystemStats.TopPowerEvent to /Library/Logs/DiagnosticReports/powerstats_2014-09-29-023507-1_Minui-MacBook-Pr o.diag
Sep 29 02:35:07 Minui-MacBook-Pro.local spindump[603]: Saved diag report for powerstats version com.apple.SystemStats.TopPowerEvent to /Library/Logs/DiagnosticReports/powerstats_2014-09-29-023507-2_Minui-MacBook-Pr o.diag
Sep 29 02:35:08 Minui-MacBook-Pro.local spindump[604]: Saved diag report for powerstats version com.apple.SystemStats.TopPowerEvent to /Library/Logs/DiagnosticReports/powerstats_2014-09-29-023508_Minui-MacBook-Pro. diag
What is exactly power stat report is?Richardfromsharon wrote:
the screen is freezing on a black screen
MacBook Pro: Distorted video or no video issues . The affected computers were manufactured between approximately May 2007 and September 2008. -
hi there i downloaded osx and i have just found that i can download it for free as i have recently just brought my mac book pro how do i get a refund?
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support visit online support site. -
My Mac book pro shut down after getting a low battery message and now it won't start. Any ideas?
Hey Citrinesky,
Thanks for the question. I understand your MacBook Pro is not responding. The following resource may provide a solution:
Troubleshooting: My computer won't turn on
http://support.apple.com/kb/TS1367
Thanks,
Matt M. -
can I have two contact lists on one mac book pro? I need one to sync with my iphone, one to sync with my husband's iphone.
I agree with Chris CA that this is the way I would *expect* iTunes to behave.
When I look at iTunes from my account (my music is in ~/Music/iTunes/ and not available to my spouse's account), I can see in my music library all my rips and my purchases, just as I would expect. I can use Store>View My Account (<myAppleID>) and all is as expected. Home sharing is NOT on.
Doing the same from the other account is not much different, actually. Nothing in the library yet, of course. Store>View My Account (<herAppleID>) also works. I CAN authorize my computer to play her music. I CAN view her iTunes purchases. When I attempt to download the purchases to HER library, though, I get the following dialog box:
Now I interpret this to mean that this computer (mine) will not download from a different AppleID (also mine) for 90 days. Is that [interpretation] correct? -
I have a problem with iphoto (have a mac book pro): the icon in the dock appears with a question mark, and the application is gone!!! Can someone tell what's going on? Yesterday I had the same problem with itunes: I downloaded the last version (it's free), but I cannot do the same with iphoto, and more important: I need to know what is happening!!! Please help me!
Applications should not disappear all by themselves.
If they are then that coud indicate serious problems with your hard drive.
Backup everything up as quickly as possible.
Using Disk Utility verify your system disk.
Allan
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