Mac book pro won't turn on after after accidentally shutting it down during updating

Please help, I was updating my Mac book pro and accidentally shut it off.  Now it wont turn on, it shows the apple logo and the continuous cycle circle. 

Take each of these steps that you haven't already tried. Stop when the problem is resolved.
Step 1
The first step in dealing with a boot failure is to secure your data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since your last backup, you can skip this step.   
There are several ways to back up a Mac that is unable to boot. You need an external hard drive to hold the backup data.
     a. Boot into the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.”
b. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, boot the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
c. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to boot, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can boot now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
If you've booted from an external storage device, make sure that your internal boot volume is selected in the Startup Disk pane of System Preferences.
Step 3
Boot in safe mode. Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
When you boot in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, your boot volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 5.
If you can boot and log in now, empty the Trash, and then open the Finder Info window on your boot volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then reboot as usual (i.e., not in safe mode.)
If the boot process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 4
Sometimes a boot failure can be resolved by resetting the NVRAM.
Step 5
Launch Disk Utility in Recovery mode (see Step 1.) Select your startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then reboot as usual.
Step 6
Reinstall the OS. If your Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Step 7
Repeat step 6, but this time erase the boot volume in Disk Utility before installing. The system should automatically reboot into the Setup Assistant. Follow the prompts to transfer your data from a Time Machine or other backup.
Step 8
This step applies only to a pre-2013 Mac Pro tower, not to any other model. A dead logic-board battery can cause a gray screen at boot. Typically the boot failure will be preceded by loss of the startup disk and system clock settings. See the user manual for replacement instructions.
Step 9
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store to have the machine tested.

Similar Messages

  • Unibody 15" Mac Book Pro won't turn on after Left Fan replacement

    Hi Guys,
    Over the last few days the crackling noises from my fan had gotten worse, so I decided to take some action and I replaced fan myself.
    Now I've fitted the new fan but when I try to turn the computer on, nothing happens, nothing at all.
    The power button seems unresponsive. I've tried starting the computer both with a fully charged battery and on only power but this still doesn't seem to work.
    Could someone please advise!
    Thanks!

    kavinbm wrote:
    Over the last few days the crackling noises from my fan had gotten worse, so I decided to take some action and I replaced fan myself.
    You have a machine that's still under the manufacturer warranty, and you decided to DIY (do-it-yourself) and you DIW (did-it-wrong). Not sure why you wouldn't just have taken it in for service...
    Take it to Apple. You'll have to pay for them to fix it now, in all likelihood, since you caused a bigger problem by attempting to fix the original problem yourself.

  • My mac book pro won't turn on, My mac book pro won't turn on

    My mac book pro won't turn on, My mac book pro won't turn on

    Go step by step and test.
    http://support.apple.com/kb/TS1365
    Note: Steps 5 and 6
    Step 5
    Reset SMC.     http://support.apple.com/kb/HT3964
    Choose the method for:
    "Resetting SMC on portables with a battery you should not remove on your own".

  • My Mac book pro won't turn on at all and when i put it to charge the light blinks, what should I do?

    My Mac book pro won't turn on at all and when i put it to charge the light blinks, what should I do?

    Yes if your model MBP has a removable battery.  If it does not: 
    Shut down the computer.
    Plug in the MagSafe power adapter to a power source, connecting it to the Mac if its not already connected.
    On the built-in keyboard, press the (left side) Shift-Control-Option keys and the power button at the same time.
    Release all the keys and the power button at the same time.
    Press the power button to turn on the computer. 
    Note: The LED on the MagSafe power adapter may change states or temporarily turn off when you reset the SMC.
    http://support.apple.com/kb/HT3964

  • Mac book pro won't turn on mavericks

    I successfully upgraded to Mavericks 2 weeks ago and have been having sporadic problems.
    Today my Mac Book Pro 15" 2012 edition (not retina) turned off while I was using it and will not turn back on.
    Anyone have a similiar problem?

    Hello ColeSF,
    It sounds like you have been using OS X 10.9 for a bit and suddenly in the middle of using it, the computer shut down will not turn back on. I was researching what could be causing this to happen and found this article that should help you troubleshoot the issue named:
    Troubleshooting: My computer won't turn on
    http://support.apple.com/kb/TS1367
    Verify you have a good connection from your Mac to the wall outlet by confirming the power cord and adapter if present are securely connected and plugged in. To check if the wall outlet is working, plug in a lamp or other electrical device.
    If the wall outlet is working and you continue to have no power try another power cord or adapter if available. If it works you may need a replacement cord or adapter.
    Note: See Apple Portables: Troubleshooting MagSafe adapters for further troubleshooting with MagSafe adapters.
    Disconnect all accessories that are plugged in to the computer, such as a printer, hub, or other mobile device.
    If your Mac supports user-installable memory, solid state drive, or hard drive, and you recently installed any of these, make sure they are installed correctly and are compatible with your computer. If possible, reinstall the original memory or drive into the computer to find out if the behavior persists afterwards.
    MacBook Pro: How to remove or install memory
    MacBook: How to remove or install memory
    Mac Pro: How to remove or install memory
    Mac mini: How to remove or install memory
    iMac (27-inch, Late 2012): Installing or replacing memory
    iMac: How to remove or install memory
    Reset the SMC.
    If you are still unable to start up your computer after trying each of these steps, visit an Apple Store or Apple Authorized Service Provider (AASP) for further diagnosis. If you plan to visit an Apple Retail Store, make a reservation at the Genius Bar using http://www.apple.com/retail/geniusbar/ (available in some countries only).Note: Diagnostic fees may apply for issues not covered under warranty or the AppleCare Protection Plan (APP).
    Thank you for using Apple Support Communities.
    All the very best,
    Sterling

  • Mac Book Pro won't turn on

    I have a september 2008 Mac book Pro 15". Last night it switched itself off for no reason. I was able to turn it back on again and carry on using. Today however it won't turn on or do anything. I have checked the battery and it is charged. The power adapter is also fine (tried a different one as well), but when I press the power button, nothing whatsoever happens. Anyone got any suggestions?! Thanks

    See if this offers any assistance.  if not, then a  trip to a repair facility is in order.
    http://support.apple.com/kb/TS1367
    Ciao.

  • Mac Book Pro won't turn on or power up

    i have had my mac book pro for less than a month and today it turned off and wont turn back on, the power cord light flashes orange but wont change the computer. any suggestions?

    Take it into your local Apple Store or an AASP. You shouldn't be having those sort of problems on a month-old computer.
    Clinton

  • Mac book pro won't turn on black screen and capslock key on

    Macbook pro won't turn on - black screen and caps lock light is on

    Hi Daleobrien73,
    Welcome to Apple Support Communities.
    You may find some useful suggestions for troubleshooting your MacBook Pro in these articles:
    Apple computers: Troubleshooting issues with video on internal or external displays
    http://support.apple.com/kb/HT1573
    Troubleshooting: My computer won't turn on
    http://support.apple.com/kb/ts1367
    Best,
    Jeremy

  • Mac book pro won't turn on and battery is fully charged..

    My Mac book won't turn on... The battery is fully charged, we have it hooked up to power... We've tried holding power button down and disconnecting from power but nothin have worked! It makes a noise like its going to turn on and little white light flashes but nothing happens

    Try a safe boot, see if it starts, this takes a bit longer.  Push power button while holding shift key, continue to hold key till you see the progress bar. If it boots, shut down and try to boot in the normal way.  Best

  • Mac book air won't turn on after shutting down unexpectedly

    I was surfing the internet, when it all of a sudden went black and shut off. No warnings or anything.
    The light on the charger no longer lights up. I have tried all the tips on apple website and nothing works.
    Any suggestions?

    Try resetting your SMC.
    Resetting the SMC of an Intel-based portable Mac with a battery you should not remove on your own
    Note: This will not delete any data.
    The SMC is responsible for controlling various system functions. None of your data will be deleted by resetting the SMC.
    Shut down the computer by going to Apple () > Shut Down…
    Select Shut Down or allow the computer to shut down automatically.
    Plug in the MagSafe power adapter into a power source and then connect it to your Mac if you have not already done so.
    On the built-in keyboard, press the (left side) Shift (⇧), Control (⌃), and Option (⌥) keys and the Power Button at the same time.
    Release the (left side) Shift (⇧), Control (⌃), and Option (⌥) keys and the Power Button at the same time.
    I hope I helped.
    Austin

  • HT3205 My mac book pro will not turn on. The light on the battery charger is weak, barely visible.

      I recently purchased an iphone 5s. After returning home form the apple store, so very excited to sync my new device, my mac book pro won't turn on.
    it was last used 3 hours prier to me returning home. It won't turn on, the charger light is weak, barely visible. When I plug the charger to another device it works fine. Before I take it to be repaired I would like to get a general idea of the problem, as well as an estimated cost.

    A. We have no idea what the problem might be.
    B. We have no ideaa what it will cost to repair it.
    C. Please make a Genius Appointment and take it in for service.

  • HT201177 My Mac book pro won't re-start. The apple sign stays on for a while, that little circle keeps spinning and nothing happens. After 10 minutes rebooting  the screen turned blue and nothing was on besides the cursor. what should I do? Thanks.

    My Mac book pro won't re-start. The apple sign stays on for a while, that little circle keeps spinning and nothing happens. After 10 minutes rebooting  the screen turned blue and nothing was on. now I just re-tried and lots of pixels came up. what should I do? Thanks anyone.

    My Mac book pro won't re-start. The apple sign stays on for a while, that little circle keeps spinning and nothing happens. After 10 minutes rebooting  the screen turned blue and nothing was on. now I just re-tried and lots of pixels came up. what should I do? Thanks anyone.

  • Ipad is asking for a passcode which I never installed. iPad is now disabled. Tried syncing to itunes with my mac book pro, won't sync. How do I fix this?

    ipad is asking for a passcode which I never installed. iPad is now disabled. Tried syncing to itunes with my mac book pro, won't sync. How do I fix this?

    Recovery Mode
    1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
    2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.
    3.While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
    4. Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears, release the Home button. iTunes should alert you that it has detected a device in recovery mode. Click OK, and then click Restore to restore the device.
    Note: Data will be lost. You may have to repeat the above many times.

  • My Mac book pro won't charge. But the connector is plugged in and shows that its charging but it says it has 0% but if I unplug it it will shut off

    My Mac book pro won't charge. But the connector is plugged in and shows that its charging but it says it has 0% but if I unplug it it will shut off. It's been like this all day but I didn't notice till I turned it on.

    It's either a power adapter issue (not likely) or (more likely) a power supply problem on your MBP. Take the machine into your local Apple Store or an AASP and have them diagnose the problem.
    Good luck,
    Clinton

  • Two questions, does resetting the Mac Book Pro late 2008 speed up after reset? Also, do i need to remove my WLAN router and get only a plain MODEM when setting up my AIR PORT time machine?

    Two questions, does resetting my Mac Book Pro late 2008 speed up after resetting? Also, do i need to get rid of my WLAN router to make my AIR PORT time capsule work?
    Am grateful for any answers...its a 15,4"...
    Will soon buy a new one, is battery better on 13 than 15 "?
    Have a great day...

    If you mean restoring OS X, that won't necessarily have any effect on speed.
    Not enough free space on the startup disk can slow your Mac down.
    Click your Apple menu  top left in your screen. From the drop down menu click About This Mac > More Info > Storage
    Make sure there's at least 15% free disk space.
    More tips here >  Mac troubleshooting: What to do when your computer is too slow | Macworld
    No need for the WLAN router with AirPort Time Capsule.

Maybe you are looking for

  • How many calendars/emails can you sync?

    I need to get the iphone to sync with a couple of different calendars and email addresses. For calendars, I need to keep the two separate. I would like to also keep mail seperate too. Is this possible: Calendars: 1. Zimbra 2. Google Calendar Emails:

  • How to format body message while using SO_DOCUMENT_SEND_API1?

    hi,            i am having some data in internal table that i want to format as text message and mail through SO_DOCUMENT_SEND_API1 function module but not as a attachement. i am using contents in body message. but i am not able to do formating , is

  • Rebate settlement credit memo with double line items

    Hi, User created the rebate settlement credit memo, bit it has the line items created double. one line item with amount 'zero' and the other one with 93,08. but the credit memo nbet value is correct. not able to get to the route of the problem and no

  • A little Z index help please.

    I have a swf flipbook which obscures my menus. I know I have to change the wmode but can't seem to do it. I have made several attempts to no avail and my menus are still covered by the swf. I know it's been discussed ( I think I started the topic a w

  • I have downloaded a song in itunes, but it appearing in my phone as light grey and wont play.

    I have purchased a song from itunes on my iphone, but it wont download correctly. It is appearing in light grey with no artwork and won't play when I click on it. I've have tryed deleting it and re-downloading, but the same happens ever time. It has