Mac Book Pro wont shut

The clasp that keeps my mac book pro closed when I'm not using it has suddenly stopped working. I can't get it to stay shut now. Does anybody know what causes this and whether it is covered by the one year warranty or if it can be fixed simply?
Thanks for your time.

how long have you had the notebook?
i had the problem with the left clasp not coming down, but this was on delivery. Having only one clasp will eventually lead to the lid becoming bowed over time. I would get it seen to asap. not sure if its covered, it should be tho as its a manufacturing defect, and don't let them tell you otherwise. One clasp will lead to bowing. see picture enclosed:
http://www.elevenbears.co.uk/images/mbp/mbp3.jpg

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Hey HJA96,
Thanks for the question. I understand that your MacBook Pro is booting to a gray screen. The following article addresses this symptom, and provides relevant troubleshooting information:
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http://support.apple.com/kb/TS2570
Some of the steps included:
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I have several problems with my Mac book Pro. Problems started so that I couldn't sign in to my account, three other account worked quite normally. I did run disk utility to fix problems that there was. That didn´t fix account problem. Then I tried to install SnowLeopard again, but it hangs after a while.
Hardware test programs starts and immediatelly after that computer shuts power off.
Here is the problem from installer.log (at least I think that here is the problem) But I can not say, what causes the problem
Jan 1 08:30:52 localhost OSInstaller[141]: Preparing previous system for upgrade
Jan 1 08:30:52 localhost OSInstaller[141]: Recovery: Found existing archive on /Volumes/ProBook
Jan 1 08:30:52 localhost OSInstaller[141]: Configuring volume "ProBook"
Jan 1 08:30:52 localhost OSInstaller[141]: Preparing disk for Netbooted OS Install.
Jan 1 08:30:52 localhost OSInstaller[141]: Volume disk0s2 mounted at /Volumes/ProBook is ready
Jan 1 08:30:52 localhost OSInstaller[141]: Preparing disk for local booted OS Install.
Jan 1 08:30:52 localhost OSInstaller[141]: Physical memory statistics immediately before turning on virtual memory backing store:
Jan 1 08:30:52 localhost OSInstaller[141]: Physical Memory Allocation:   611 MB wired,   257 MB trapped,    78 MB active, 2990 MB inactive,   160 MB free, 3228 MB usable, 4096 MB total
Jan 1 08:30:53 localhost OSInstaller[141]: Activated virtual memory backing store at mount point '/Volumes/ProBook'
Jan 1 08:30:53 localhost OSInstaller[141]: Preparing disk for local booted install.
Jan 1 08:30:53 localhost OSInstaller[141]: Creating installation log on volume "ProBook"
Jan 1 08:30:53 localhost OSInstaller[141]: Reaping previous system
Jan 1 08:30:59 localhost OSInstaller[141]: System Reaper: free space before: 263.43 GB
Jan 1 08:30:59 localhost OSInstaller[141]: System Reaper: free space after : 263.51 GB
Jan 1 08:30:59 localhost OSInstaller[141]: System Reaper: free space diff : 79.6 MB
Jan 1 08:30:59 localhost OSInstaller[141]: System Reaper: Postflight ok (256.32 GB remaining)
Jan 1 08:30:59 localhost OSInstaller[141]: IFPKInstallElement (190 packages)
Jan 1 08:31:01 localhost OSInstaller[141]: PackageKit: ----- Begin install -----
Jan 1 08:31:01 localhost OSInstaller[141]: PackageKit: request=PKInstallRequest <190 packages, destination=/Volumes/ProBook>
Jan 1 08:31:02 localhost OSInstaller[141]: PackageKit: Extracting /Volumes/ProBook/Mac OS X Install Data/BaseSystem.pkg (destination=/Volumes/ProBook/.OSInstallSandbox-tmp/Root, uid=0)
Jan 1 08:31:54 localhost OSInstaller[141]: PackageKit: Extracting /Volumes/ProBook/Mac OS X Install Data/Essentials.pkg (destination=/Volumes/ProBook/.OSInstallSandbox-tmp/Root, uid=0)
Jan 1 08:33:26 localhost OSInstaller[141]: PackageKit: Extracting /Volumes/ProBook/Mac OS X Install Data/BootCamp.pkg (destination=/Volumes/ProBook/.OSInstallSandbox-tmp/Root, uid=0)
Jan 1 08:33:27 localhost OSInstaller[141]: PackageKit: Extracting /Volumes/ProBook/Mac OS X Install Data/BSD.pkg (destination=/Volumes/ProBook/.OSInstallSandbox-tmp/Root, uid=0)
Jan 1 08:34:24 localhost OSInstaller[141]: PackageKit: Extracting /Volumes/ProBook/Mac OS X Install Data/iPodSupport.pkg (destination=/Volumes/ProBook/.OSInstallSandbox-tmp/Root, uid=0)
Jan 1 08:34:28 localhost OSInstaller[141]: PackageKit: Extracting /Volumes/ProBook/Mac OS X Install Data/PodcastCapture.pkg (destination=/Volumes/ProBook/.OSInstallSandbox-tmp/Root, uid=0)
Jan 1 08:34:29 localhost OSInstaller[141]: PackageKit: Extracting /Volumes/ProBook/Mac OS X Install Data/JavaTools.pkg (destination=/Volumes/ProBook/.OSInstallSandbox-tmp/Root, uid=0)
Jan 1 08:34:31 localhost OSInstaller[141]: PackageKit: Extracting /Volumes/ProBook/Mac OS X Install Data/AdditionalEssentials.pkg (destination=/Volumes/ProBook/.OSInstallSandbox-tmp/Root, uid=0)
Jan 1 08:34:34 localhost OSInstaller[141]: PackageKit: Extracting /Volumes/ProBook/Mac OS X Install Data/AdditionalSpeechVoices.pkg (destination=/Volumes/ProBook/.OSInstallSandbox-tmp/Root, uid=0)
Jan 1 08:34:55 localhost OSInstaller[141]: PackageKit: Extracting /Volumes/ProBook/Mac OS X Install Data/AsianLanguagesSupport.pkg (destination=/Volumes/ProBook/.OSInstallSandbox-tmp/Root, uid=0)
Jan 1 08:34:56 localhost OSInstaller[141]: PackageKit: Extracting /Volumes/ProBook/Mac OS X Install Data/MediaFiles.pkg (destination=/Volumes/ProBook/.OSInstallSandbox-tmp/Root, uid=0)
Jan 1 08:35:02 localhost OSInstaller[141]: PackageKit: Extracting /Volumes/ProBook/Mac OS X Install Data/MigrationAssistant.pkg (destination=/Volumes/ProBook/.OSInstallSandbox-tmp/Root, uid=0)
Jan 1 08:35:05 localhost OSInstaller[141]: PackageKit: Extracting /Volumes/ProBook/Mac OS X Install Data/Mail.pkg (destination=/Volumes/ProBook/.OSInstallSandbox-tmp/Root, uid=0)
Jan 1 08:35:10 localhost OSInstaller[141]: PackageKit: Extracting /Volumes/ProBook/Mac OS X Install Data/AddressBook.pkg (destination=/Volumes/ProBook/.OSInstallSandbox-tmp/Root, uid=0)
Jan 1 08:35:11 localhost OSInstaller[141]: PackageKit: Extracting /Volumes/ProBook/Mac OS X Install Data/iCal.pkg (destination=/Volumes/ProBook/.OSInstallSandbox-tmp/Root, uid=0)
Jan 1 08:35:14 localhost OSInstaller[141]: PackageKit: Extracting /Volumes/ProBook/Mac OS X Install Data/Automator.pkg (destination=/Volumes/ProBook/.OSInstallSandbox-tmp/Root, uid=0)
Jan 1 08:36:42 localhost Unknown[80]: /SourceCache/AppleFSCompression/AppleFSCompression-24/Common/DataPool.c:116: Error: finished pool without filling it
Jan 1 08:36:42 localhost Unknown[80]: /SourceCache/AppleFSCompression/AppleFSCompression-24/Common/commonUtils.c:315: Error: fh_pread -1
Jan 1 08:36:42 localhost Unknown[80]: /SourceCache/AppleFSCompression/AppleFSCompression-24/Common/StreamCompressor.c :243: Error: pread failed for /Volumes/ProBook/.OSInstallSandbox-tmp/Root//System/Library/Frameworks/Automato r.framework/Versions/A/Resources/English.lproj/AMWhoseViewItem.nib/keyedobjects. nib: Invalid argument
Jan 1 08:36:42 localhost Unknown[80]: /SourceCache/AppleFSCompression/AppleFSCompression-24/Common/StreamCompressor.c :829: Error: returning errno 22 from FinishStreamCompressorQueue
Jan 1 08:36:44 localhost OSInstaller[141]: PackageKit: Install Failed: PKG: extracting "com.apple.pkg.Automator"\nError Domain=PKInstallErrorDomain Code=110 UserInfo=0x12c1ed700 "An error occurred while extracting files from the package “Automator.pkg”." Underlying Error=(Error Domain=BOMCopierFatalError Code=22 UserInfo=0x12da123a0 "The operation couldn’t be completed. FinishStreamCompressorQueue error") {\n    NSFilePath = "/Volumes/ProBook/.OSInstallSandbox-tmp/Root";\n    NSLocalizedDescription = "An error occurred while extracting files from the package \U201cAutomator.pkg\U201d.";\n    NSURL = "Automator.pkg -- file://localhost/Volumes/ProBook/Mac%20OS%20X%20Install%20Data/index.product";\ n    NSUnderlyingError = "Error Domain=BOMCopierFatalError Code=22 UserInfo=0x12da123a0 \"The operation couldn\U2019t be completed. FinishStreamCompressorQueue error\"";\n    PKInstallPackageIdentifier = "com.apple.pkg.Automator";\n}
Jan 1 08:36:44 localhost OSInstaller[141]: install:didFailWithError:Error Domain=PKInstallErrorDomain Code=110 UserInfo=0x12c1ed700 "An error occurred while extracting files from the package “Automator.pkg”." Underlying Error=(Error Domain=BOMCopierFatalError Code=22 UserInfo=0x12da123a0 "The operation couldn’t be completed. FinishStreamCompressorQueue error")
Jan 1 08:36:45 localhost OSInstaller[141]: Install failed: The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance.
Jan 1 08:36:47 localhost OSInstaller[141]: Allowing machine sleep.
Jan 1 08:36:48 localhost OSInstaller[141]: Memory statistics for 'Install Failed' pane:
Jan 1 08:36:48 localhost OSInstaller[141]: Physical Memory Allocation:   572 MB wired,   258 MB trapped,   389 MB active,     1 MB inactive, 2876 MB free, 3266 MB usable, 4096 MB total
Jan 1 09:31:19 localhost Unknown[80]: 2013-01-01 09:31:19.549 Disk Utility[173:903] **********
Jan 1 09:31:19 localhost Unknown[80]: 2013-01-01 09:31:19.892 Disk Utility[173:903] Disk Utility started.
Jan 1 09:31:19 localhost Unknown[80]:
Jan 1 09:33:26 localhost Unknown[80]: 2013-01-01 09:33:26.138 Disk Utility[173:903] Verifying volume “ProBook”
Jan 1 09:33:26 localhost Unknown[80]: 2013-01-01 09:33:26.152 Disk Utility[173:903] Starting verification tool:
Jan 1 09:33:39 localhost Unknown[80]: 2013-01-01 09:33:39.565 Disk Utility[173:903] Performing live verification.
Jan 1 09:33:39 localhost Unknown[80]: 2013-01-01 09:33:39.576 Disk Utility[173:903] Checking Journaled HFS Plus volume.
Jan 1 09:33:39 localhost Unknown[80]: 2013-01-01 09:33:39.594 Disk Utility[173:903] Checking extents overflow file.
Jan 1 09:33:39 localhost Unknown[80]: 2013-01-01 09:33:39.698 Disk Utility[173:903] Checking catalog file.
Jan 1 09:34:23 localhost Unknown[80]: 2013-01-01 09:34:23.329 Disk Utility[173:903] Checking multi-linked files.
Jan 1 09:34:23 localhost Unknown[80]: 2013-01-01 09:34:23.499 Disk Utility[173:903] Checking catalog hierarchy.
Jan 1 09:34:40 localhost Unknown[80]: 2013-01-01 09:34:40.852 Disk Utility[173:903] Checking extended attributes file.
Jan 1 09:34:53 localhost Unknown[80]: 2013-01-01 09:34:53.358 Disk Utility[173:903] Checking multi-linked directories.
Jan 1 09:35:30 localhost Unknown[80]: 2013-01-01 09:35:30.885 Disk Utility[173:903] Checking volume bitmap.
Jan 1 09:35:31 localhost Unknown[80]: 2013-01-01 09:35:31.346 Disk Utility[173:903] Checking volume information.
Jan 1 09:35:32 localhost Unknown[80]: 2013-01-01 09:35:32.176 Disk Utility[173:903] The volume ProBook appears to be OK.
Jan 1 09:35:32 localhost Unknown[80]: 2013-01-01 09:35:32.179 Disk Utility[173:903] Repair tool completed:
Jan 1 09:35:32 localhost Unknown[80]: 2013-01-01 09:35:32.179 Disk Utility[173:903]
Jan 1 09:35:32 localhost Unknown[80]: 2013-01-01 09:35:32.862 Disk Utility[173:903]
Jan 1 09:35:32 localhost Unknown[80]:
Jan 1 09:36:49 localhost Unknown[80]: 2013-01-01 09:36:49.595 Disk Utility[173:903] NSDocumentController's invocation of -[NSFileManager URLForDirectory:inDomain:appropriateForURL:create:error:] returned nil for NSAutosavedInformationDirectory. Here's the error:
Jan 1 09:36:49 localhost Unknown[80]: Error Domain=NSCocoaErrorDomain Code=642 UserInfo=0x106d2a0e0 "You can’t save the file “Autosave Information” because the volume “Mac OS X Install DVD” is read only." Underlying Error=(Error Domain=NSPOSIXErrorDomain Code=30 "The operation couldn’t be completed. Read-only file system")
Jan 1 09:36:49 localhost Unknown[80]:
Jan 1 09:38:57 localhost Unknown[80]: 2013-01-01 09:38 Mac OS X Installer[141] (CarbonCore.framework) FSEventStreamStart: ERROR: FSEvents_connect() => Unknown service name (1102)
Jan 1 09:39:39 localhost Unknown[80]: 2013-01-01 09:39 Mac OS X Installer[141] (CarbonCore.framework) FSEventStreamStart: ERROR: FSEvents_connect() => Unknown service name (1102)

I wonder if it a permission issue?
Maybe chmod 777 the correct files would help
Not sure which files but you did have an error which says it cant write due to being read on. Are you the admin of the laptop and are able to mod all the files?
I could be wrong but just an idea.
Have you also tried to re-download the OS you are trying to install in case it is corrupt?

My mac book pro suddenly shuts off .

i have mac book pro . it suddenly shuts off and then restarts on its own... then it gives following report.
Anonymous UUID:       5F11BBED-B359-97ED-A6E6-DABCA5B8CD30
Mon Sep 29 12:06:53 2014
panic(cpu 2 caller 0xffffff80026dc43e): Kernel trap at 0xffffff7f831d987c, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0x000038250c8b4885, CR3: 0x0000000004ac4000, CR4: 0x00000000000606e0
RAX: 0x000038250c8b4865, RBX: 0xffffff8019e1d900, RCX: 0x0000000000000000, RDX: 0x7fffffffffffffff
RSP: 0xffffff809c04bc60, RBP: 0xffffff809c04bca0, RSI: 0x0000000000000050, RDI: 0xffffff80026f3a10
R8: 0x000000000000007f, R9: 0x0000000000000000, R10: 0x000000000000007f, R11: 0x0000000000000000
R12: 0xffffff80026f3a10, R13: 0x0000000000000033, R14: 0x0000000000000000, R15: 0x000000000000000a
RFL: 0x0000000000010282, RIP: 0xffffff7f831d987c, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x000038250c8b4885, Error code: 0x0000000000000000, Fault CPU: 0x2
Backtrace (CPU 2), Frame : Return Address
0xffffff809c04b8f0 : 0xffffff8002622f79
0xffffff809c04b970 : 0xffffff80026dc43e
0xffffff809c04bb40 : 0xffffff80026f3976
0xffffff809c04bb60 : 0xffffff7f831d987c
0xffffff809c04bca0 : 0xffffff7f831d70fe
0xffffff809c04bd00 : 0xffffff7f8445b3a5
0xffffff809c04bd70 : 0xffffff7f831de1b5
0xffffff809c04bdf0 : 0xffffff7f831e11d9
0xffffff809c04be70 : 0xffffff7f831e0660
0xffffff809c04bec0 : 0xffffff7f831dfbc5
0xffffff809c04bf00 : 0xffffff7f831ddf08
0xffffff809c04bf20 : 0xffffff800264a20a
0xffffff809c04bfb0 : 0xffffff80026d7607
      Kernel Extensions in backtrace:
         com.apple.iokit.IOHIDFamily(2.0)[56DC13A6-5EE7-3089-9449-D5E3A8186C90]@0xffffff 7f831b4000->0xffffff7f83225fff
            dependency: com.apple.driver.AppleFDEKeyStore(28.30)[2A8A5F6B-0A7C-33A0-8E5B-4C10F646EC4F]@ 0xffffff7f831a9000
         com.spsys.driver.EIOKitDriver(1.0.1)[00000000-0000-0000-0000-000000000000]@0xff ffff7f8445a000->0xffffff7f8445dfff
            dependency: com.apple.iokit.IOHIDFamily(2.0.0)[56DC13A6-5EE7-3089-9449-D5E3A8186C90]@0xffff ff7f831b4000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
13F34
Kernel version:
Darwin Kernel Version 13.4.0: Sun Aug 17 19:50:11 PDT 2014; root:xnu-2422.115.4~1/RELEASE_X86_64
Kernel UUID: 9477416E-7BCA-3679-AF97-E1EAAD3DD5A0
Kernel slide:     0x0000000002400000
Kernel text base: 0xffffff8002600000
System model name: MacBookPro8,1 (Mac-94245B3640C91C81)
System uptime in nanoseconds: 35927508992006
last loaded kext at 34051494562376: com.apple.driver.AppleUSBTCKeyEventDriver 240.2 (addr 0xffffff7f84464000, size 12288)
last unloaded kext at 34280731335715: com.apple.driver.AppleUSBCDC 4.2.1b5 (addr 0xffffff7f8445e000, size 16384)
loaded kexts:
com.spsys.driver.EIOKitDriver 1.0.1
com.spsys.driver.ENKEDriver 1
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AGPM 100.14.34
com.apple.filesystems.autofs 3.0
com.apple.iokit.IOBluetoothSerialManager 4.2.7f3
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleHDA 2.6.3f4
com.apple.driver.AppleMikeyDriver 2.6.3f4
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.driver.ApplePolicyControl 3.6.22
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleLPC 1.7.0
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.7f3
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleThunderboltIP 1.1.2
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleBacklight 170.4.11
com.apple.driver.AppleMCCSControl 1.2.5
com.apple.driver.AppleIntelHD3000Graphics 8.2.4
com.apple.driver.AppleIntelSNBGraphicsFB 8.2.4
com.apple.driver.SMCMotionSensor 3.0.4d1
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.driver.AppleIRController 325.7
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeLZVN 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.iokit.SCSITaskUserClient 3.6.7
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.6.0
com.apple.driver.AppleUSBHub 683.4.0
com.apple.driver.AirPort.Brcm4331 700.20.22
com.apple.iokit.AppleBCM5701Ethernet 3.8.1b2
com.apple.driver.AppleSDXC 1.5.2
com.apple.driver.AppleAHCIPort 3.0.5
com.apple.driver.AppleFWOHCI 5.0.2
com.apple.driver.AppleUSBEHCI 660.4.0
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 217.92.1
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.driver.AppleIntelCPUPowerManagement 217.92.1
com.apple.AppleGraphicsDeviceControl 3.6.22
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.driver.DspFuncLib 2.6.3f4
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOAudioFamily 1.9.7fc2
com.apple.kext.OSvKernDSPLib 1.14
com.apple.iokit.IOSurface 91.1
com.apple.driver.AppleHDAController 2.6.3f4
com.apple.iokit.IOHDAFamily 2.6.3f4
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.7f3
com.apple.iokit.IOFireWireIP 2.2.6
com.apple.iokit.IOBluetoothFamily 4.2.7f3
com.apple.driver.IOPlatformPluginFamily 5.7.1d6
com.apple.driver.AppleGraphicsControl 3.6.22
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.driver.AppleSMBusController 1.0.12d1
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.driver.AppleSMC 3.1.8
com.apple.driver.AppleThunderboltDPInAdapter 3.1.7
com.apple.driver.AppleThunderboltDPAdapterFamily 3.1.7
com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.5
com.apple.driver.AppleUSBMultitouch 240.10
com.apple.iokit.IOUSBHIDDriver 660.4.0
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleUSBComposite 656.4.1
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.6.7
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.driver.AppleThunderboltNHI 2.0.1
com.apple.iokit.IOThunderboltFamily 3.3.1
com.apple.iokit.IOAHCISerialATAPI 2.6.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.7
com.apple.iokit.IO80211Family 640.36
com.apple.iokit.IOEthernetAVBController 1.0.3b4
com.apple.driver.mDNSOffloadUserClient 1.0.1b5
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOUSBUserClient 660.4.2
com.apple.iokit.IOAHCIFamily 2.6.5
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IOUSBFamily 686.4.1
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.11.1
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 23
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
com.apple.kec.pthread 1
Model: MacBookPro8,1, BootROM MBP81.0047.B27, 2 processors, Intel Core i5, 2.3 GHz, 4 GB, SMC 1.68f99
Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 384 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353737334448302D4348392020
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353737334448302D4348392020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 (5.106.98.100.22)
Bluetooth: Version 4.2.7f3 14616, 3 services, 23 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: TOSHIBA MK3265GSXF, 320.07 GB
Serial ATA Device: MATSHITADVD-R   UJ-8A8
USB Device: Hub
USB Device: IR Receiver
USB Device: FaceTime HD Camera (Built-in)
USB Device: Hub
USB Device: Apple Internal Keyboard / Trackpad
USB Device: BRCM2070 Hub
USB Device: Bluetooth USB Host Controller
Thunderbolt Bus: MacBook Pro, Apple Inc., 22.1

What you should do next depends on the circumstances. For example:
If you installed the keylogger yourself and then forgot about it, remove it according to the developer's instructions. If you want to keep it, check for an update or refer to the developer for support.
If you're under 18 years old, and the keylogger was installed by a parent or guardian, talk it over within the family.
If you're an adult, and the keylogger was installed on your personal computer without your permission, then the computer may be evidence of a crime or a civil wrong. Consider the legal implications before you do anything. Assume that everything you've done with the computer is known to the party who installed the keylogger.
If the computer was issued to you by a school or employer, then you should check with the IT staff that the keylogger is authorized. Don't use the machine for personal business. If the keylogger interferes with your work, the IT staff will have to solve the problem.
In the event that the computer was tampered with by an unknown party, and you just want to clean it up, see below.
The only way you can be sure that the computer is not compromised is to erase at least the startup volume and restore it to something like the status quo ante. The easiest approach is to recover the entire system from a backup that predates the attack. Obviously, that's only practical if you know when the attack took place, and it was recent, and you have such a backup. You will lose all changes to data, such as email, that were made after the time of the snapshot. Some of those changes can be restored from a later backup.
If you don't know when the attack happened, or if it was too long ago for a complete rollback to be feasible, then you should erase and install OS X. If you don't already have at least two complete, independent backups of all data, then you must make them first. One backup is not enough to be safe.
When you restart after the installation, you'll be prompted to go through the initial setup process for a new computer. That’s when you transfer the data from a backup in Setup Assistant.
Select only users in the Setup Assistant dialog—not Applications, Other files and folders, or Computer & Network Settings. Don't transfer the Guest account, if it was enabled.
Reinstall third-party software from original media or fresh downloads—not from a backup, which may be contaminated.
Unless you were the target of an improbably sophisticated attack, this procedure will leave you with a clean system. If you have reason to think that you were the target of a sophisticated attack, then you need expert help.
That being done, change all Internet passwords and check all financial accounts for unauthorized transactions. Do this after the system has been secured, not before.

Mac book pro wont load.

Hi,
I've been having this problem for the past few days with my mac it started to run slow and then freezing at times. This is kind of an on going problem when I have to shut it down, it takes ages to load up to 2 hours. This is with me turning it off and on but last night it stopped loading it goes past the grey screen with the apple and on to a blue screen which it stays on the tone of the blue will change and the cursor will appear on it every now and again but it will disappear and come back on after a while. os x disk that came with it. This is in the disk drive but I cant seem to get it to work or eject I don't know what I'm doing with macs as I am still very new to it.
any suggestions?
The mac is a mac book pro running 10.5.8 leopard.

Hi John,
I'm not sure I understand all of your post. Based on what I think you're saying, it sounds like a dying HD. Shut down your MBP (hold down the power button for 5-10 seconds if it won't shut down). If the install disc is already in your optical drive (sounds like it), then hold down the c key and press the power button while continuing to hold down the c key until you see “Preparing Installation”)>at first screen select the language and click Continue> click on the Utilities Menu in the menu bar>open Disk Utility>select your HD in the panel on the left side>click Repair Disk at bottom of main window. Run this at least twice, and keep running it until it says “appears ok” twice in a row. If that doesn’t happen, you may need a stronger utility such as DiskWarrior or if the directory is damaged beyond repair, you may need to reinstall the OS, or you may have a damaged HD (repair utilities can only repair the directory structure, not the HD itself).

Mac book pro automatically shuts down

I bought a mac book pro last december 2012, yet i already experienced problems with my mac last january 2013. Twice it failed to open after i had it in sleep. Charger indicated no light. Twice i also had it taken in for service, in both occasions they are able to open it after several hours and days of service. During the last diagnosis, they said that they did a thorough check and it all passed. Please note that when i had it in sleep, its charge is more than 50 percent. For the third time this week, it automatically shuts down and does not open and no light in the charger also. What could be the problem? Its already the third time this happens and its really getting too tedious to have the similar problem yet the service provider said there seems to be no problem but i cant use it continuously- could i already request for replacement? Thanks.

Problem is you have a faulty Mac computer. You need to take it back in with documentation, like a movie, of the problems you are having.
Basically all Apple does is run a software test on the hardware, if it passes that test they say "Everything is Fine" even though you are having numerous problems. Without proper documentation of the problem or problems you are having you will get NO help from Apple.

My mac book pro wont boot up

i turned my mac book pro off, and now it wont boot. i try reinstalling os but it wont let me.its showing it in the disk utilty,now it wont let me install.it says mac os x cannout startup from this disk.What do i do?

I can't help you until you answer the questions I asked. If you want to reinstall Snow Leopard then follow these instructions:
Downgrade Lion to Snow Leopard
1. Boot from your Snow Leopard Installer Disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu.
2. After DU loads select your hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Note the SMART status of the drive in DU's status area. If it does not say "Verified" then the drive is failing or has failed and will need replacing. SMART info will not be reported on external drives. Otherwise, click on the Partition tab in the DU main window.
3. Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Set the format type to Mac OS Extended (Journaled.) Click on the Options button, set the partition scheme to GUID then click on the OK button. Click on the Partition button and wait until the process has completed.
4. Quit DU and return to the installer. Install Snow Leopard.
This will erase the whole drive so be sure to backup your files if you don't have a backup already. If you have performed a TM backup using Lion be aware that you cannot restore from that backup in Snow Leopard (see below.) I suggest you make a separate backup using Carbon Copy Cloner 3.4.1.
If you have Snow Leopard Time Machine backups, do a full system restore per #14 in Time Machine - Frequently Asked Questions. If you have subsequent backups from Lion, you can restore newer items selectively, via the "Star Wars" display, per #15 there, but be careful; some Snow Leopard apps may not work with the Lion files.

Mac Booki Pro wont turn on, just endlessly tries to churn empty disk drive

My 2007 November purchased Mac Book Pro now refuses to start up. Pressing the power button, on full battery and power adapter connected, causes the disk drive to give an operating noise - same as on normal startup - again and again. The machine gets stuck in this mode, disk trrying to do something until I stop it by pressing the start button long enough.
I have tried the power management unit reset, by removing battery and adapter and pressing power button for 5 seconds. No difference.
I have tried the forced disk eject by holding trackpad/mouse button depressed while starting up. In this mode the sound from teh disk drive is different, but the repeat continues and nothing happens.
I have tried holding the cmd/opt/r/p buttons down on startup, makes no difference whatsoever.
Any advice/ideas - or it it a repair service matter....
Thanks

When using file vault, every-time you go to restart or shut down it needs to recover disk space, which can take some time.

Can anyone help me, my mac book pro wont stop loading on the password screen. ive tried everything but nothings working! need help ASAP

need help with MAC Book Pro! stuck on loading the password screen!

Do you mean after you log in, it just gets stuck?
Do the #6 Step here to reset your User Permisisions and see if that works.
Step by Step to fix your Mac

My mac book pro wont connect via airplay

My mac book pro will not connect to apple tv, the error is -6722... any ideas

https://discussions.apple.com/thread/4137079?start=0&tstart=0
http://www.amacgeek.com/blog/2012/8/3/airplay-mirroring-in-osx-mountain-lion.htm l
http://www.ehmac.ca/mac-iphone-ipad-ipod-help-troubleshooting/102118-airplay-mir roring-will-not-work-bluetooth-turned.html
from this goole search
https://www.google.dk/search?client=opera&q=airplay+error+6722&sourceid=opera&ie =utf-8&oe=utf-8&channel=suggest

Mac book pro automatically shutting down with a warning

my mac book pro running mountain lion keeps restarting itself showing a warning screen at the beginning of each restart saying there is a problem, what is this caused boy, and what are possible solutions?

Thanks for the response Grant. I had both set to "never" and the power connected. I did however find while searching the forum page, an answer already given to another enquiry. The security/general tab. I had it checked, now unchecked am hoping it will solve my problem. Thanks again, Cebustu.

Mac Book Pro wont shut

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