Mac Book With No Connection-No Linksys Support :(

Help Please!
Have MAC book and it still can not get connection.  I have been on hold for hours and hours and with live chat for hours and hours, they don't get it at all and we keep doing the same thing over and over.
Have the WRT54G with the updates, kept losing connection 3-4 times per day, had to reset modem, router and shut down the computer each time.  Called in and they had me make some changes to advance settings and the channel (BTW does these changes go back to the orignal ones if you have to do a reset again - because that is what is happening)  Also wanted help with the security, they had me do the WEP,and now the MAC book will not connect at all keeps wanting a password, no one at Linksys wants to take any real knowledge of the MAC - one problem i too don't know much about them, my daughters talked me into getting it so just learning.  My desktop Dell is hardwired to router and has been keeping the connection, it is always the MAC that would drop so we would do the restart. I am sure you guys have covered this, but even in some of the posts i just don't get the procedure.  Please Please some kind people on this board help me out.  Also, can email direct at [email protected]

Hi,
What is the model of the router? if it falls on wrt54g v5 or v6 ; or wrt54gs v5 or v6..You need to upgrade the firmware of the router into the latest firmware..And needs to reset the router back to factory default and reconfigure so that will work again with the modem ...
And if still it will not work, check for the ip address if it is getting an ip of 169.254.x.x it means that the router is not getting the correct ip address..so you need to assign a static ip address on your mac computer ...

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