"Mac-computer-alerts" # for live tech. Is this valid?

Mac-computer-alerts suspicious activity found due to pop up ads and invasive links. 888# given. Is this valid?

It's probably not malware, but rather a Web scam that only affects your browser, and only temporarily. There are several ways to recover.
1. Some of those scam pages can be dismissed very easily. Press the key combination command-W to close the tab or window. A huge box will pop up. Press the return key and both the box and the page will close. If that doesn't happen, continue.
2. Press and hold command-W. You may hear repeating alert sounds. While holding the keys, click the OK button in the popup. A different popup may appear, which you can cancel out of as usual.
3. From the Safari menu bar, select
Safari ▹ Preferences... ▹ Security
and uncheck the box marked Enable JavaScript. Leave the preferences dialog open.
Close the malicious window or tab.
Re-enable JavaScript and close the preferences dialog.
4. If the Preferences menu item is grayed out, quit Safari. Force quit if necessary. Relaunch it by holding down the shift key and clicking its icon in the Dock. None of the windows and tabs will reopen.
After closing the malicious page, from the menu bar, select
Safari ▹ Preferences... ▹ Privacy ▹ Remove All Website Data
to get rid of any cookies or other data left by the server. Open your Downloads folder and delete anything you don't recognize.

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I have a canon printer with a mac computer. For some reason whenever I print something the ink on the page is all green not black like it should be. I put in a new black ink cartrridge but that didn't change anything.Does anyone know why this is happening

I have a canon printer with a mac computer. For some reason whenever I print something the ink on the page is all green not black like it should be. I put in a new black ink cartrridge but that didn't change anything.Does anyone know why this is happening?

You posted in the OS 9 & below forum. What OS X version are you using? What model Canon printer? Canon printers have a test print capability (open the Printer Utility). What happens when you do a test print? Are all the printer cartridges in their proper location? Sometimes when you print "black", the printer uses a mixture of the colors to get "black". In the Printer Utility, check the levels of the other cartridges. There may be one color that is clogged.
 Cheers, Tom

Mac computer hangs for minute or two when opening new tab and when opeing printer version

MacBookPro Intel Core I7 using OS X10.7.2; Firefox V9.0.1; anti-virus ESET cybersecurity;

-> Update Firefox to the latest version 10
* [[Installing Firefox on Mac]]
-> Update All your Firefox Plugins -> [https://www.mozilla.org/en-US/plugincheck/]
* '''When Downloading Plugins Update setup files, Remove Checkmark from Downloading other Optional Softwares with your Plugins (e.g. Toolbars, McAfee, Google Chrome, etc.)'''
Perform the suggestions mentioned in the following articles:
* [https://support.mozilla.com/en-US/kb/Template:clearCookiesCache/ Clear Cookies & Cache]
* [[Troubleshooting extensions and themes]]
Check and tell if its working.

Need a number for live tech support in USA for Linksys

If anyone has a number, pleae share .[email protected]

They used to post a number. What I'm seeing now is more of a process, where you give your router model and all. If it gets you to the right person faster, that would be great: http://www.linksys.com/nz/support/precall

When asked to type in my Apple ID it comes under another persons email address and not mine. this happened after I updated my iphone on my Mac computer Why is it using another persons email address and I cannot get it off of there

When asked to type in my Apple ID it uses a email address that is not mine but is one of my contacts, I cannot access itunes as this is not my email address, this happened after I updated my phone on my Mac computer. How do I get this email address off so I can use my Apple ID ?

settings->itunes & app stores->click on the appleID which is not your and log out

Ever since upgrading to Yosemite on my Mac, I can only configure my time capsule via iPhone. My Mac cannot locate for backup, but CAN find as my internet router. I have followed all suggestions I can locate and have upgraded to newest version.

Time Capsule in Yosemite can be used for router/internet but Mac cannot locate for backups.

Please read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your documents or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this behavior; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Please take this step regardless of the results of Step 1.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of Steps 1 and 2.

How do i turn off text messages appearing to my mac computer

they are appearing on my computer in the top right hand side for a few seconds, then disapearing. But I cannot find where they are on the computer.
They are not coming to my iphone.
Im worried as people think im ignoring them.
please can you help me find out where to retrieve these messages from and also turn them off so that I only receive text messages to my iphone and not mac computer.
Thanks!
Elisse

Hi setheri,
This is the Numbers for Mac forum. You might find someone who can answer at Mac OS X Technologies.
quinn

IPad bongs when connected to Mac computer

The iPad suddenly goes bong bong bong and won't connect to the Mac computer.

Thanks for the fast response. I tried also plugging in my iPhone but had no problems so I assume iTunes is okay. The iPhone uses a different cable. The iPad cable is the same one I have been using for years. I have bought cheap cables or tried cables that were probably for older iPods and had the same "bong" problem a long time ago. I will purchase a new cable (quality) and give it a try. No problem when I plug into the charger.

I need to get a new wifi card for my mac air. do i have to buy this from a apple store? i live fare away from an apple store.

I spilled some red wine on my keyboard and i cannot connect to the internet any more. it says on the internet icon: Wi-fi: no harware installes. so i guess i need to get a new wifi card for my mac air. do i have to buy this from a apple store? i live fare away from an apple store. Also, I do have a macbook with software system:
System Version: Mac OS X 10.6.8 (10K549). can I take out the wifi card from that mack and use that one for my mac air?

Welcome to Apple Support Communities
Consider yourself lucky that your MacBook is still working. Now, turn it off. Wine may have damaged other parts of your computer.
Then, take the MacBook to an Apple Store or reseller. It will be a very expensive repair, as it's not covered by warranty and the logic board has to be replaced. In some cases, it may be better to get a new MacBook.
If you can't take it to an Apple Store, contact with Apple > http://support.apple.com/kb/HE57

I currently use an iPhone, an iPad, and a Mac computer for business. The three devices have Contacts Managers that sync with each other through both Google and through Mobile Me. Currently, this has created a mess of duplicate contacts. Please researc

I currently use an iPhone, an iPad, and a Mac computer for business. The three devices have Contacts Managers that sync with each other through both Google and through Mobile Me. Currently, this has created a mess of duplicate contacts. Please advise me on the steps necessary for removing these duplicates and establishing a syncing solution that doesn't regenerate the duplicates. There are several applications available that remove duplicates, but I am not sure which ones work or don't work. I want information on this, but most importantly I want to understand how to fix this problem permanently. Also, I read somewhere that Mac's new operating system, Lion, can help deal with duplicates. I don't have Lion, but I would be willing to get it, if this would fix the problem.

Had the same problem with 4 devices (two computers, an iPhone and an iPod). The solution is simple: open the Address Book application in your mac, ask it to locate duplicate entries (under one of the top menu items, "edit" I think), and then ask it to consolidate them: it took me all of three seconds after I figured it out: worked like a charm! PS: if you have more than one mac with unconected Address Books, repeating the operation in the second one may be a good idea.
Message was edited by: mfduran

I cant sync my iphone to my mac, the following message appears: this phone cannot be synced because this computer is not longer authorized for items bought in this phone! how can I solve this problem?

I cant sync my iphone to my mac, the following message appears: this phone cannot be synced because this computer is not longer authorized for items bought in this phone! how can I solve this problem?

Mac iTunes menu > Store > Authorize This Computer....

Hi...I have this problem, everytime I want to print something out the mac asks me for the computer password...that is really becoming annoying after. That happened since I upgraded to mountain lion. How can I stop the computer from asking me that?

Hi...I have this problem, everytime I want to print something out the mac asks me for the computer password...that is really becoming annoying after. That happened since I upgraded to mountain lion. How can I stop the computer from asking me that?

If you are printing via a Windows shared printer and it is the Windows user account that you are being prompted for then you can save this in the Keychain, as shown below.

HT1349 Not a Mac computer-have had ITunes on this computer for literally years. This morning i am getting an error message trying to open Itunes - MSVCR80.dll not found, Not installed correctly Error 7 (Windows error 126). DL would not work. Help!

Have had Itunes on this computer literally for years. This AM message "MSVCR80.dll not found, not installed correctly Error 7 (Windows error 126) "- and could not download (it wanted a mobile device - I don't have one)
Help!

Solving MSVCR80 issue and Windows iTunes install issues.
Thanks to user turingtest2 for this solution.
Solving MSVCR80 issue and Windows iTunes install issues.
If the above doesn’t do the trick entirely, then use the instructions in the following as it applies to the version of Windows you are using:
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
You may be required to boot into safe mode to complete the folder deletion process.

Have an old version of Premiere Pro 1.5 (windows) i bought a new mac. i'd like to install this old version to my new computer. can i get a download program for my mac? how?

how can i install my old version of premiere pro 1.5 (windows) to my new Mac computer? is there a download?

Unfortunately, older versions of Adobe programs are not supported for platform swaps. You can read about it on the following page:
Order product | Platform, language swap

Hi what do this means-your safari browser an Mac computer may be compromised by security threats??????? please help

Hello i receive this on my computer after att fix my wi-fi so i need to know how to fix it now my guess sign in is fine but the one with my name on it has this on it please tell me what to do this is my work computer an my files are on it,any help i will be happy to receive .newne

It means you are being scammed by a phishing site. Do not click on any links or call any telephone numbers. There is nothing wrong with your computer.
Helpful Links Regarding Malware Problems
If you are having an immediate problem with ads popping up see The Safe Mac » Adware Removal Guide, remove adware that displays pop-up ads and graphics on your Mac, and AdwareMedic. If you require anti-virus protection Thomas Reed recommends using ClamXAV. (Thank you to Thomas Reed for this recommendation.) You might consider adding this Safari extensions: Adblock Plus 1.8.9.
Open Safari, select Preferences from the Safari menu. Click on Extensions icon in the toolbar. Disable all Extensions. If this stops your problem, then re-enable them one by one until the problem returns. Now remove that extension as it is causing the problem.
The following comes from user stevejobsfan0123. I have made minor changes to adapt to this presentation.
Fix Some Browser Pop-ups That Take Over Safari.
Common pop-ups include a message saying the government has seized your computer and you must pay to have it released (often called "Moneypak"), or a phony message saying that your computer has been infected, and you need to call a tech support number (sometimes claiming to be Apple) to get it resolved. First, understand that these pop-ups are not caused by a virus and your computer has not been affected. This "hijack" is limited to your web browser. Also understand that these messages are scams, so do not pay any money, call the listed number, or provide any personal information. This article will outline the solution to dismiss the pop-up.
Quit Safari
Usually, these pop-ups will not go away by either clicking "OK" or "Cancel." Furthermore, several menus in the menu bar may become disabled and show in gray, including the option to quit Safari. You will likely have to force quit Safari. To do this, press Command + option + esc, select Safari, and press Force Quit.
Relaunch Safari
If you relaunch Safari, the page will reopen. To prevent this from happening, hold down the 'Shift' key while opening Safari. This will prevent windows from the last time Safari was running from reopening.
This will not work in all cases. The shift key must be held at the right time, and in some cases, even if done correctly, the window reappears. In these circumstances, after force quitting Safari, turn off Wi-Fi or disconnect Ethernet, depending on how you connect to the Internet. Then relaunch Safari normally. It will try to reload the malicious webpage, but without a connection, it won't be able to. Navigate away from that page by entering a different URL, i.e. www.apple.com, and trying to load it. Now you can reconnect to the Internet, and the page you entered will appear rather than the malicious one.

"Mac-computer-alerts" # for live tech. Is this valid?

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