Mac connected to working internet but unable to connect to servers 90% of time
Okay so macbook pro, bought in December.
This problem has been sporadic, happening every month or so, with the issue being that while it is connected to a working internet connection, I can't open a web browser and connect to a website. "The connection was reset" or "Cannot connect to server" are the only error messages. App store and itunes won't connect either. If it connects, most text loads but no images.
(The reason I know the internet is working is because I am currently on a different mac with the same internet connection and it is working fine.)
Repaired permissions, emptied cache and cleared history but it didn't do anything.
Computer was working fine until an hour ago when it suddenly stopped connecting and now refuses to connect.
Did not download anything or open any programs besides firefox and photoshop which were already open.
Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, or by corruption of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including sound output and Wi-Fi on certain iMacs. The next normal boot may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin. Test while in safe mode. Same problem? After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of the test.
Similar Messages
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when i click on safari to use the internet it says "safari cannot open the page because it is not connected to the internet", but i am connected to a wifi network so how do i get safari to work?
you may be connected to the wireless network but the question is the internet working properly on the wireless network...
what i mean is that i can make a wireless network without the internet so i can save and share files and have other devices connected to the same network access them... but you have to make sure that your internet it running properly... may have to reconfigure the router is your using PPPOE or if it was working prior to your post then try to restart your modem... that usually resolves most issues. -
I have a iPad 2 I brought it yesterday and it has an update for iOS 6.1 but it won't let me download it. It keeps saying your no longer connected to the Internet but I'm connected to my wifi. Can you help please
Hi Blueandpink,
If you are running iOS 4, you will need to update the iPad via iTunes on your computer (can't do OTA updates unless you have iOS 5 or higher).
If you have a first generation iPad, unfortunately you won't be able to update to iOS 6 (iOS 5 is the highest you can update to on the original iPad).
If you are on an iPad 2, 3, or 4th generation with iOS 5 and it still isn't working, try holding down on both the Sleep AND Home buttons at the same time for about 10-15 seconds (ignore the red slider button). Keep holding it until the Apple Logo appears. When you see the Apple logo on the black screen, let go of the buttons. This “reset” fixes a lot of iPad issues and might work to resolve the update issue. Try updating again.
Hope this helps!
~Joe -
I can not update my phone because itunes says i am not connected to the internet, but i am connected
I can not update my phone because itunes says i am not connected to the internet, but i am connected to the internet.
Download the last IOS you need and install it.
Download iOS 4.3.5 Links
iOS 4.3.5 download (iPad)
iOS 4.3.5 download (iPad 2) (WIFI)
iOS 4.3.5 download (iPad 2) (GSM)
iOS 4.3.5 download (iPhone 4) (GSM)
iOS 4.3.5 download(iPhone 3GS)
iOS 4.3.5 download (iPod touch 4th generation)
iOS 4.3.5 download (iPod touch 3rd generation)
Step 1: Download and install latest version of Apple iTunes
Step 2: Sync your iPhone with iTunes
Step 3: From iTunes sidebar, select your device (in devices section on sidebar)
Step 4: Press and hold Shift key (Windows) or Alt key (for Mac) and click on “Update”.
Step 5: Select the location of .ipsw file you want to restore or load on to iPhone
Step 6: That’s all from your end, now iTunes will perform some automated steps to complete the installation. Your iPhone will restart once the progress is complete.
Good luck !! -
when i follow the steps it does it but when it gets to itunes it says 'iTunes could not contact the iPhone software update server because you are not connected to the internet' but i am connected to the internet ..?
Were you definitely connected to the internet at the time? If you don't have iOS 5 on your iPhone then the only way to update it would be via iTunes, once updated to the latest version of iOS you'll be able to update your iPhone without connecting to iTunes "over-the-air".
Before updating however it goes without saying to Backup your iPhone, this should happen by default upon connecting your iPhone to iTunes.
Regards,
Steve -
My iPad mini won't connect to the internet but other devices connect perfectly fine. please help!
My iPad min wont connect to the internet but other devices work perfectly fine i tried
to:
Reset my iPad
Reset network settings
Restart my iPad
But none of them worked
please help me
iPad mini
IOS 8.1.3Her's what I did---- Go to WiFi where connection name appears .
Open connection to see info.
Go down to where it says http proxy and turn that off.
go to main screen and connect to internet as usual.
Hope this works for you as well as it did for me! -
My ipad 2 appears to be connected to the internet(all bars are up in the left hand corner).....yet I cannot connect to the internet(Safari cannot connect open the page because it is not connected to the internet)
I unplugged my router for 30 seconds and restarted my ipad...still nothing
I really don't think it is my service because my laptop works fine...as I am using the internet right now
I only had this ipad for 2 days
Are there any suggestions that can help solve this problem?Usually it's because you are not making internet connection via wifi.
Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Cheers, Tom -
Able to connect from SQL-Assistant BUT unable to connect from Sql Developer
Hello,
I have been troubling with this issue for the last two weeks...tried so much, but could not able to resolve....
sqlplus username/password@IPAddress:port/ServiceName
I am able to connect to DATABASE from SQLAssistant only when I provide string like ABOVE........If I dont mention the SERVICE, m unable to connect to DB...
Now the biggest issue is with SQL Developer.....m not at all able to connect to DB using SQL Developer....I tried all options...but no use...
waiting for your reply......
Thanks Much in Advance.....What have you tried, and what error messages are you getting?
When you create a connection in SQL Developer, you should specify IPAddress,port,ServiceName as in your sqlplus connect string. -
Ipod touch doesnt connect to the internet but iphone has no trouble at the same time
I have a 3rd gen ipod touch and all of a sudden the internet stopped working on it. Its still connected to the wi-fi and all other computers and my iphone are all working ok. Have tried resetting everything, powering off the touch, reset network settings etc but no joy.. Any ideas?
You have dine some great troubleshooting so far and you are on the right track I would look at a restore now but not from the backup. I would try as a new device... This is to see if it is a software or hardware issue...
http://support.apple.com/kb/Ht4137
I hope this helps! -
My router can connect to the internet but computers that connect to the router can't.
I have a Wrt54g version 3.0 connected to a Speedstream modem. I also have one wired computer connected to my wrt54g and one wireless laptop. Both my computers can connect to the the router's web interface. When I go to the status tab, the router is able to get a public IP address and under the diagnostics tab I'm able to ping and tracert to www.yahoo.com just fine. But the computers that connect to the wrt54g cannot connect to the public internet. It is really strange. The computers get an IP from DHCP and I'm able to ping the internal gateway but I cannot ping a public IP address from the computers. I've got the latest firmware and have tried to restore to factory default without any sucesss? Any suggestions anyone?
Check the Setup - Advanced Routing page. What you see sounds like you run in "Router Mode" or "NAT disabled". Change to "Gateway Mode" or enable NAT.
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What do I do to correct this problem? I've also used the restore feature on the computer to an earlier date, but still no change.
Is there a firewall or virus scanning software issue? Disable those and see if it helps. Try resetting the router
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I can't connect to facebook. It keeps saying cannot connect to the internet but I am connected as I can access we pages with no problem
Hello there, Patrick.
The following Knowledge Base article offers up some great steps to try when troubleshooting issues with an app you've downloaded to your iOS device:
iOS: An app you installed unexpectedly quits, stops responding, or won’t open
http://support.apple.com/kb/ts1702
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
i buy my ipod touch like 6 months ago it was working very well but yesterday it is not connecting to the internet when i am connect to my internet it said unable to connect can you please tell me plz help me
Do other devices successfully connect to the router?
Does the iPod successfully connect to other networks/routers?
Does the iPod show wifi bands in the upper left?
Try:
- Resetting the iPod:
Reset iPod touch: Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.
- Powering off and then back on the router
- Resetting networksettings: Settings>General>Reset>Reet Network Setting
- The troubleshooting here
iPhone and iPod touch: Troubleshooting Wi-Fi networks and connections -
I updated a program on my Mac Book Pro and now Safari doesn't connect to the internet but Outlook and my mail does.
I have shut the compluter down completely but I still have the problem.
Any sugestions out there?I suggest you download and install EtreCheck from http://etresoft.com/etrecheck
Run EtreCheck and publish report here.
This will give us a complete report on her Mac and allow us to help you.
Allan -
I have problem with my ipad , when i want to update ios 6 to 6.0.1 this message appear " unable to verify update , ios 6.0.1 faild verification because you are no longer connected to the internet" but my ipad is connected . Plz help me .
Not very helpful but I have the same issue. Plugging in and doing the update via. iTunes will probably work but I find that whole experience annoying (downloading apps not on the Mac, etc..)
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