Mac: Could not save PREFERENCES because .....

Could not save Preferences because the file is locked or you do not have the necessary access privileges. Use the ‘Get Info’ command in the Finder to unlock the file or change permissions on the file or enclosing folders.
I have just installed CS5 as an upgrade to my CS3 on my MAc Pro that is running Leopard OS X 10.5.8. The electronic download and installation went very well. I could open CS5 and did work on editing some images, and all seemed to be working fine, until I quitted Photoshop CS5. I got the above message and similar ones for my Workspace changes. The Photoshop CS5 program did not allow me to save any changes in my Preferences, custom Brushes or Workspace.
I have full read/write privileges to my computer and I could not find any file or folder, related to Adobe CS5, that is LOCKED. I have never encountered this 'insufficient privileges' problem with any of my other program installation, including CS3 and lately the Lightroom 3. Please help!!

Hi Slau104,
I had the same problem, and have just found the answer elsewhere on this forum.
It has worked perfectly for me. Here it is…
Just go to Users\Library\Preferences\Adobe Photoshop CS5\ and change the  permissions on the folder.  I just changed the "Everyone" variable to  "Read & Write" and Photoshop started up without issue.

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    You may get better help in Photoshop General Discussion
    The Cloud forum is not about using individual programs
    The Cloud forum is about the Cloud as a delivery & install process
    If you will start at the Forums Index https://forums.adobe.com/welcome
    You will be able to select a forum for the specific Adobe product(s) you use
    Click the "down arrow" symbol on the right (where it says All communities) to open the drop down list and scroll
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    Mac 10.9.3 workaround https://forums.adobe.com/thread/1489922
    Enable Mac Root User https://forums.adobe.com/thread/1156604
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