Mac crashing daily, post upgrade to Mountain Lion 10.8. Culprit?
Hi folks,
hope the hive mind can help solve this bug. Last weekend, i upgraded my 320GB HDD, which was nearly full. The old drive had 10.6. I installed 10.8 on a new 512GB SSD, then imported settings, software, etc onto the new unit from the old one. All seemed fine. But not for long. Two problems surfaced:
First, Mac mail was a wreck. Crashed while importing old settings. I deleted all the settings files, and re imported. It worked for a day, then crashed again -- became unopenable. I reinstalled 10.8. Same problem with Mac Mail surfaced on the 2nd install. So I switched to Thunderbird, which I had meant to do for a while. Problems solved? Nope.
Second, each day since the upgrade, my Mac has blue-screened, fatal error crash. There's no consistency to when this happens. I've pasted the error log below.
I'm not sure if the mail issue is related to the crashing, but thought it worth mentioning. I don't have time to do a full rebuild of the drive + applications anytime soon, so for now am hoping to ID the culprit, if that's possible.
Mondo thanks for any help you can share!
Best, Adam
Process:
Mail [825]
Path:
/Applications/Mail.app/Contents/MacOS/Mail
Identifier:
com.apple.mail
Version:
6.2 (1499)
Build Info:
Mail-1499000000000000~1
Code Type:
X86-64 (Native)
Parent Process: launchd [225]
User ID:
502
Date/Time:
2012-10-15 15:18:46.700 -0400
OS Version:
Mac OS X 10.8.2 (12C60)
Report Version: 10
Interval Since Last Report:
1448 sec
Crashes Since Last Report:
1
Per-App Interval Since Last Report: 1239 sec
Per-App Crashes Since Last Report: 1
Anonymous UUID:
3C5A6AEB-79F4-9E82-39BB-E550B935551E
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
*** Terminating app due to uncaught exception 'NSInvalidArgumentException', reason: '*** -[NSSet initWithArray:range:copyItems:]: array argument is not an NSArray'
Performing @selector(showViewerWindow:) from sender NSMenuItem 0x7ffe69a1b4f0
abort() called
terminate called throwing an exception
Application Specific Backtrace 1:
0 CoreFoundation
0x00007fff880b00a6 __exceptionPreprocess + 198
1 libobjc.A.dylib
0x00007fff8ed573f0 objc_exception_throw + 43
2 CoreFoundation
0x00007fff8808e9f4 -[NSSet initWithArray:range:copyItems:] + 212
3 Message
0x00007fff89bee25c -[SmartMailboxUnreadCountManager smartMailbox:didInitializeWithDictionaryRepresentation:] + 98
4 Message
0x00007fff89beda7c -[MailboxUid initWithDictionaryRepresentation:] + 1289
5 Message
0x00007fff89bed8cf -[MailboxUid initWithDictionaryRepresentation:] + 860
6 Mail
0x000000010e4f6a4b Mail + 35403
7 Mail
0x000000010e4f64df Mail + 34015
8 Mail
0x000000010e4f61b0 Mail + 33200
9 Mail
0x000000010e4f947f Mail + 46207
10 Mail
0x000000010e4f8933 Mail + 43315
11 Mail
0x000000010e691b53 Mail + 1719123
12 libdispatch.dylib
0x00007fff8a1b50b6 _dispatch_client_callout + 8
13 libdispatch.dylib
0x00007fff8a1b5041 dispatch_once_f + 50
14 Mail
0x000000010e4f87e8 Mail + 42984
15 Mail
0x000000010e4f86a6 Mail + 42662
16 CoreFoundation
0x00007fff880a7e89 -[NSSet makeObjectsPerformSelector:] + 201
17 AppKit
0x00007fff8b73b216 -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1168
18 AppKit
0x00007fff8b71a1fd loadNib + 317
19 AppKit
0x00007fff8b719729 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 219
20 AppKit
0x00007fff8b956773 -[NSBundle(NSNibLoading) loadNibFile:externalNameTable:withZone:] + 150
21 CoreMessage
0x00007fff8a76967c -[NSBundle(MessageFrameworkAdditions) loadNibNamed:owner:] + 95
22 Mail
0x000000010e4f7802 Mail + 38914
23 Mail
0x000000010e4f76cc Mail + 38604
24 Mail
0x000000010e66f89c Mail + 1579164
25 AppKit
0x00007fff8b86aa59 -[NSApplication sendAction:to:from:] + 342
26 AppKit
0x00007fff8b9a044c -[NSMenuItem _corePerformAction] + 406
27 AppKit
0x00007fff8b9a013a -[NSCarbonMenuImpl performActionWithHighlightingForItemAtIndex:] + 133
28 AppKit
0x00007fff8b68d46f -[NSMenu _internalPerformActionForItemAtIndex:] + 36
29 AppKit
0x00007fff8b68d2f7 -[NSCarbonMenuImpl _carbonCommandProcessEvent:handlerCallRef:] + 135
30 AppKit
0x00007fff8b999245 NSSLMMenuEventHandler + 342
31 HIToolbox
0x00007fff822a4f0a _ZL23DispatchEventToHandlersP14EventTargetRecP14OpaqueEventRefP14HandlerCallRec + 1206
32 HIToolbox
0x00007fff822a43d9 _ZL30SendEventToEventTargetInternalP14OpaqueEventRefP20OpaqueEventTargetRefP14H andlerCallRec + 410
33 HIToolbox
0x00007fff822ba1bd SendEventToEventTarget + 40
34 HIToolbox
0x00007fff822f0e89 _ZL18SendHICommandEventjPK9HICommandjjhPKvP20OpaqueEventTargetRefS5_PP14OpaqueE ventRef + 443
35 HIToolbox
0x00007fff82295c11 SendMenuCommandWithContextAndModifiers + 59
36 HIToolbox
0x00007fff82295bc3 SendMenuItemSelectedEvent + 254
37 HIToolbox
0x00007fff82295a4f _ZL19FinishMenuSelectionP13SelectionDataP10MenuResultS2_ + 94
38 HIToolbox
0x00007fff82271aab _ZL14MenuSelectCoreP8MenuData5PointdjPP13OpaqueMenuRefPt + 605
39 HIToolbox
0x00007fff822710b8 _HandleMenuSelection2 + 565
40 AppKit
0x00007fff8b8589c6 _NSHandleCarbonMenuEvent + 245
41 AppKit
0x00007fff8b77ab7f _DPSNextEvent + 2073
42 AppKit
0x00007fff8b779ed2 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128
43 AppKit
0x00007fff8b771283 -[NSApplication run] + 517
44 AppKit
0x00007fff8b715cb6 NSApplicationMain + 869
45 libdyld.dylib
0x00007fff89b217e1 start + 0
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib
0x00007fff8a201212 __pthread_kill + 10
1 libsystem_c.dylib
0x00007fff8b1c3af4 pthread_kill + 90
2 libsystem_c.dylib
0x00007fff8b207dce abort + 143
3 libc++abi.dylib
0x00007fff8272ba17 abort_message + 257
4 libc++abi.dylib
0x00007fff827293c6 default_terminate() + 28
5 libobjc.A.dylib
0x00007fff8ed57873 _objc_terminate() + 91
6 libc++.1.dylib
0x00007fff85dd78fe std::terminate() + 20
7 libobjc.A.dylib
0x00007fff8ed575de objc_terminate + 9
8 libdispatch.dylib
0x00007fff8a1b50ca _dispatch_client_callout + 28
9 libdispatch.dylib
0x00007fff8a1b5041 dispatch_once_f + 50
10 com.apple.mail
0x000000010e4f87e8 0x10e4ee000 + 42984
11 com.apple.mail
0x000000010e4f86a6 0x10e4ee000 + 42662
12 com.apple.CoreFoundation
0x00007fff880a7e89 -[NSSet makeObjectsPerformSelector:] + 201
13 com.apple.AppKit
0x00007fff8b73b216 -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1168
14 com.apple.AppKit
0x00007fff8b71a1fd loadNib + 317
15 com.apple.AppKit
0x00007fff8b719729 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 219
16 com.apple.AppKit
0x00007fff8b956773 -[NSBundle(NSNibLoading) loadNibFile:externalNameTable:withZone:] + 150
17 com.apple.CoreMessage
0x00007fff8a76967c -[NSBundle(MessageFrameworkAdditions) loadNibNamed:owner:] + 95
18 com.apple.mail
0x000000010e4f7802 0x10e4ee000 + 38914
19 com.apple.mail
0x000000010e4f76cc 0x10e4ee000 + 38604
20 com.apple.mail
0x000000010e66f89c 0x10e4ee000 + 1579164
21 com.apple.AppKit
0x00007fff8b86aa59 -[NSApplication sendAction:to:from:] + 342
22 com.apple.AppKit
0x00007fff8b9a044c -[NSMenuItem _corePerformAction] + 406
23 com.apple.AppKit
0x00007fff8b9a013a -[NSCarbonMenuImpl performActionWithHighlightingForItemAtIndex:] + 133
24 com.apple.AppKit
0x00007fff8b68d46f -[NSMenu _internalPerformActionForItemAtIndex:] + 36
25 com.apple.AppKit
0x00007fff8b68d2f7 -[NSCarbonMenuImpl _carbonCommandProcessEvent:handlerCallRef:] + 135
26 com.apple.AppKit
0x00007fff8b999245 NSSLMMenuEventHandler + 342
27 com.apple.HIToolbox
0x00007fff822a4f0a DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1206
28 com.apple.HIToolbox
0x00007fff822a43d9 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 410
29 com.apple.HIToolbox
0x00007fff822ba1bd SendEventToEventTarget + 40
30 com.apple.HIToolbox
0x00007fff822f0e89 SendHICommandEvent(unsigned int, HICommand const*, unsigned int, unsigned int, unsigned char, void const*, OpaqueEventTargetRef*, OpaqueEventTargetRef*, OpaqueEventRef**) + 443
31 com.apple.HIToolbox
0x00007fff82295c11 SendMenuCommandWithContextAndModifiers + 59
32 com.apple.HIToolbox
0x00007fff82295bc3 SendMenuItemSelectedEvent + 254
33 com.apple.HIToolbox
0x00007fff82295a4f FinishMenuSelection(SelectionData*, MenuResult*, MenuResult*) + 94
34 com.apple.HIToolbox
0x00007fff82271aab MenuSelectCore(MenuData*, Point, double, unsigned int, OpaqueMenuRef**, unsigned short*) + 605
35 com.apple.HIToolbox
0x00007fff822710b8 _HandleMenuSelection2 + 565
36 com.apple.AppKit
0x00007fff8b8589c6 _NSHandleCarbonMenuEvent + 245
37 com.apple.AppKit
0x00007fff8b77ab7f _DPSNextEvent + 2073
38 com.apple.AppKit
0x00007fff8b779ed2 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128
39 com.apple.AppKit
0x00007fff8b771283 -[NSApplication run] + 517
40 com.apple.AppKit
0x00007fff8b715cb6 NSApplicationMain + 869
41 libdyld.dylib
0x00007fff89b217e1 start + 1
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib
0x00007fff8a201d16 kevent + 10
1 libdispatch.dylib
0x00007fff8a1b7dea _dispatch_mgr_invoke + 883
2 libdispatch.dylib
0x00007fff8a1b79ee _dispatch_mgr_thread + 54
Thread 2:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib
0x00007fff8a1ff686 mach_msg_trap + 10
1 libsystem_kernel.dylib
0x00007fff8a1fec42 mach_msg + 70
2 com.apple.CoreFoundation
0x00007fff8804c803 __CFRunLoopServiceMachPort + 195
3 com.apple.CoreFoundation
0x00007fff88051ee6 __CFRunLoopRun + 1078
4 com.apple.CoreFoundation
0x00007fff880516b2 CFRunLoopRunSpecific + 290
5 com.apple.Foundation
0x00007fff8cc13586 +[NSURLConnection(Loader) _resourceLoadLoop:] + 356
6 com.apple.Foundation
0x00007fff8cc71612 __NSThread__main__ + 1345
7 libsystem_c.dylib
0x00007fff8b1c2742 _pthread_start + 327
8 libsystem_c.dylib
0x00007fff8b1af181 thread_start + 13
Thread 3:: Dispatch queue: com.apple.root.default-overcommit-priority
0 libsystem_kernel.dylib
0x00007fff8a2010fa __psynch_cvwait + 10
1 libsystem_c.dylib
0x00007fff8b1c6fc3 _pthread_cond_wait + 927
2 com.apple.Foundation
0x00007fff8cc115a9 -[__NSOperationInternal waitUntilFinishedOrTimeout:] + 227
3 com.apple.IMAP
0x00007fff8dcbb378 -[IMAPClientOperationQueue waitUntilOperationIsFinished:] + 167
4 com.apple.IMAP
0x00007fff8dcd485e -[IMAPGateway waitUntilClientOperationIsFinished:] + 168
5 com.apple.IMAP
0x00007fff8dcd47a6 -[IMAPGateway addClientOperation:toQueueAndWaitUntilFinished:] + 411
6 com.apple.IMAP
0x00007fff8dcd6523 -[IMAPGateway _storeFlags:state:forUids:mailboxName:] + 107
7 com.apple.IMAP
0x00007fff8dcd6332 -[IMAPGateway _expunge:orStoreFlags:state:forUids:] + 206
8 com.apple.IMAP
0x00007fff8dcd625f -[IMAPGateway storeFlags:state:forUids:] + 30
9 com.apple.MessageFramework
0x00007fff89c2f9b0 -[LibraryIMAPStore _synchronouslyStoreFlagsFromDictionary:forMessages:] + 1035
10 com.apple.MessageFramework
0x00007fff89c2f58d -[LibraryIMAPStore _setFlagsFromDictionary:forMessages:] + 232
11 com.apple.MessageFramework
0x00007fff89c2f470 -[LibraryIMAPStore _internalSetFlagsFromDictionary:forMessages:] + 795
12 com.apple.MessageFramework
0x00007fff89cb2b86 __76-[LibraryIMAPStore async_setFlagsFromDictionary:forMessages:updatingServer:]_block_invoke_0532 + 123
13 com.apple.Foundation
0x00007fff8cc94a7c -[NSBlockOperation main] + 124
14 com.apple.CoreMessage
0x00007fff8a747d55 -[MFTaskOperation main] + 709
15 com.apple.Foundation
0x00007fff8cc6a986 -[__NSOperationInternal start] + 684
16 com.apple.Foundation
0x00007fff8cc721a1 __block_global_6 + 129
17 libdispatch.dylib
0x00007fff8a1b8f01 _dispatch_call_block_and_release + 15
18 libdispatch.dylib
0x00007fff8a1b50b6 _dispatch_client_callout + 8
19 libdispatch.dylib
0x00007fff8a1b61fa _dispatch_worker_thread2 + 304
20 libsystem_c.dylib
0x00007fff8b1c4cab _pthread_wqthread + 404
21 libsystem_c.dylib
0x00007fff8b1af171 start_wqthread + 13
Thread 4:: com.apple.CFSocket.private
0 libsystem_kernel.dylib
0x00007fff8a201322 __select + 10
1 com.apple.CoreFoundation
0x00007fff880914e6 __CFSocketManager + 1302
2 libsystem_c.dylib
0x00007fff8b1c2742 _pthread_start + 327
3 libsystem_c.dylib
0x00007fff8b1af181 thread_start + 13
Thread 5:
0 libsystem_kernel.dylib
0x00007fff8a1ff686 mach_msg_trap + 10
1 libsystem_kernel.dylib
0x00007fff8a1fec42 mach_msg + 70
2 com.apple.CoreFoundation
0x00007fff8804c803 __CFRunLoopServiceMachPort + 195
3 com.apple.CoreFoundation
0x00007fff88051ee6 __CFRunLoopRun + 1078
4 com.apple.CoreFoundation
0x00007fff880516b2 CFRunLoopRunSpecific + 290
5 com.apple.Foundation
0x00007fff8cc7689e -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 268
6 com.apple.Foundation
0x00007fff8cc0f18a -[NSRunLoop(NSRunLoop) run] + 74
7 com.apple.CoreMessage
0x00007fff8a6ff117 +[_NSSocket _runIOThread] + 77
8 com.apple.Foundation
0x00007fff8cc71612 __NSThread__main__ + 1345
9 libsystem_c.dylib
0x00007fff8b1c2742 _pthread_start + 327
10 libsystem_c.dylib
0x00007fff8b1af181 thread_start + 13
Thread 6:
0 libsystem_kernel.dylib
0x00007fff8a2016d6 __workq_kernreturn + 10
1 libsystem_c.dylib
0x00007fff8b1c4eec _pthread_workq_return + 25
2 libsystem_c.dylib
0x00007fff8b1c4cb3 _pthread_wqthread + 412
3 libsystem_c.dylib
0x00007fff8b1af171 start_wqthread + 13
Thread 7:
0 libsystem_kernel.dylib
0x00007fff8a2016d6 __workq_kernreturn + 10
1 libsystem_c.dylib
0x00007fff8b1c4eec _pthread_workq_return + 25
2 libsystem_c.dylib
0x00007fff8b1c4cb3 _pthread_wqthread + 412
3 libsystem_c.dylib
0x00007fff8b1af171 start_wqthread + 13
Thread 8:: Dispatch queue: com.apple.root.default-overcommit-priority
0 libsystem_kernel.dylib
0x00007fff8a1ff686 mach_msg_trap + 10
1 libsystem_kernel.dylib
0x00007fff8a1fec42 mach_msg + 70
2 com.apple.CoreFoundation
0x00007fff8804c803 __CFRunLoopServiceMachPort + 195
3 com.apple.CoreFoundation
0x00007fff88051ee6 __CFRunLoopRun + 1078
4 com.apple.CoreFoundation
0x00007fff880516b2 CFRunLoopRunSpecific + 290
5 com.apple.CoreMessage
0x00007fff8a6fe4a9 _handleRequestWithTimeout + 1527
6 com.apple.CoreMessage
0x00007fff8a700c8b -[_NSSocket readBytes:length:error:] + 161
7 com.apple.CoreMessage
0x00007fff8a71ae3b -[Connection _readBytesFromSocketIntoBuffer:amount:requireAllBytes:error:] + 76
8 com.apple.CoreMessage
0x00007fff8a71ad21 -[Connection _fillBuffer:] + 764
9 com.apple.CoreMessage
0x00007fff8a71a8b3 -[Connection _readLineIntoData:error:] + 202
10 com.apple.IMAP
0x00007fff8dcc24d6 -[IMAPConnection _readLineIntoData:error:] + 53
11 com.apple.IMAP
0x00007fff8dcc8e64 -[IMAPConnection(MFPrivate) _readDataOfLength:intoData:error:] + 112
12 com.apple.IMAP
0x00007fff8dceb478 -[IMAPResponse initWithConnection:error:] + 144
13 com.apple.IMAP
0x00007fff8dcc25ca -[IMAPConnection _copyNextServerResponse:] + 55
14 com.apple.IMAP
0x00007fff8dcc283b -[IMAPConnection _copyNextTaggedOrContinuationResponseForCommand:exists:] + 551
15 com.apple.IMAP
0x00007fff8dcc7ad7 -[IMAPConnection _responseFromSendingOperation:] + 863
16 com.apple.IMAP
0x00007fff8dcc6407 -[IMAPConnection executeUIDStore:] + 86
17 com.apple.IMAP
0x00007fff8dcbdd93 -[IMAPClientUIDStoreOperation executeOnConnection:] + 26
18 com.apple.IMAP
0x00007fff8dcc1a45 -[IMAPConnection prepareAndExecuteOperation:outWrongState:] + 1247
19 com.apple.IMAP
0x00007fff8dcd4551 -[IMAPGateway _allowClientOperationThrough:] + 1237
20 com.apple.IMAP
0x00007fff8dcd4024 -[IMAPGateway allowClientOperationThrough:] + 369
21 com.apple.IMAP
0x00007fff8dcb8b33 -[IMAPClientOperation main] + 84
22 com.apple.Foundation
0x00007fff8cc6a986 -[__NSOperationInternal start] + 684
23 com.apple.Foundation
0x00007fff8cc721a1 __block_global_6 + 129
24 libdispatch.dylib
0x00007fff8a1b8f01 _dispatch_call_block_and_release + 15
25 libdispatch.dylib
0x00007fff8a1b50b6 _dispatch_client_callout + 8
26 libdispatch.dylib
0x00007fff8a1b61fa _dispatch_worker_thread2 + 304
27 libsystem_c.dylib
0x00007fff8b1c4cab _pthread_wqthread + 404
28 libsystem_c.dylib
0x00007fff8b1af171 start_wqthread + 13
Thread 9:: Dispatch queue: com.apple.root.default-overcommit-priority
0 libsystem_kernel.dylib
0x00007fff8a2010fa __psynch_cvwait + 10
1 libsystem_c.dylib
0x00007fff8b1c6fc3 _pthread_cond_wait + 927
2 com.apple.Foundation
0x00007fff8cc115a9 -[__NSOperationInternal waitUntilFinishedOrTimeout:] + 227
3 com.apple.IMAP
0x00007fff8dcbb378 -[IMAPClientOperationQueue waitUntilOperationIsFinished:] + 167
4 com.apple.IMAP
0x00007fff8dcd485e -[IMAPGateway waitUntilClientOperationIsFinished:] + 168
5 com.apple.IMAP
0x00007fff8dcd47a6 -[IMAPGateway addClientOperation:toQueueAndWaitUntilFinished:] + 411
6 com.apple.IMAP
0x00007fff8dcbeb26 -[IMAPCommandPipeline failureResponsesFromSendingCommandsWithGateway:responseHandler:highPriority:] + 284
7 com.apple.MessageFramework
0x00007fff89c30b42 -[LibraryIMAPStore _waitForDataFromDownload:uid:gateway:] + 411
8 com.apple.MessageFramework
0x00007fff89c0ca39 -[LibraryIMAPStore _fetchBodyDataForMessage:andHeaderDataIfReadilyAvailable:fetchIfNotAvailable:] + 347
9 com.apple.MessageFramework
0x00007fff89c0c606 -[MessageStore bodyDataForMessage:fetchIfNotAvailable:allowPartial:] + 329
10 com.apple.IMAP
0x00007fff8dce70d6 -[IMAPMessageWithCache bodyDataFetchIfNotAvailable:allowPartial:] + 197
11 com.apple.CoreMessage
0x00007fff8a75a6c1 -[MimePart(MessageSupport) parseMimeBodyFetchIfNotAvailable:allowPartial:] + 170
12 com.apple.MessageFramework
0x00007fff89c0c1fd -[MessageStore _fetchBodyForMessage:fetchIfNotAvailable:updateFlags:allowPartial:] + 231
13 com.apple.MessageFramework
0x00007fff89c0b5d0 -[MessageStore bodyForMessage:fetchIfNotAvailable:updateFlags:allowPartial:] + 162
14 com.apple.MessageFramework
0x00007fff89ce26fd -[MessageCriterion _evaluateJunkMailCriterion:] + 462
15 com.apple.MessageFramework
0x00007fff89ce39b7 -[MessageCriterion _evaluateMessage:] + 80
16 com.apple.MessageFramework
0x00007fff89ce395f -[MessageCriterion doesMessageSatisfyRuleEvaluationCriterion:] + 75
17 com.apple.MessageFramework
0x00007fff89cf1012 -[MessageRule doesMessageSatisfyCriteria:] + 453
18 com.apple.MessageFramework
0x00007fff89ce91e7 +[MessageRouter putRulesThatWantsToHandleMessage:intoArray:colorRulesOnly:] + 499
19 com.apple.MessageFramework
0x00007fff89ceacd5 -[MessageRouter routeMessages:fromStores:] + 2228
20 com.apple.MessageFramework
0x00007fff89cf7cf7 -[MessageStore routeMessages:isUserAction:] + 123
21 com.apple.IMAP
0x00007fff8dcdf078 -[IMAPMailboxSyncEngine _processResponsesWithMonitor:] + 1709
22 com.apple.IMAP
0x00007fff8dcde5a2 -[IMAPMailboxSyncEngine _goWithMessages:] + 858
23 com.apple.MessageFramework
0x00007fff89bfb682 -[LibraryIMAPStore openSynchronouslyUpdatingMetadata:withOptions:] + 373
24 com.apple.MessageFramework
0x00007fff89c15556 -[LibraryIMAPStore _fetchForCheckingNewMail:] + 53
25 com.apple.MessageFramework
0x00007fff89c22f5a -[RemoteStoreAccount _synchronizeMailboxesSynchronously] + 269
26 com.apple.MessageFramework
0x00007fff89c17aa3 -[RemoteStoreAccount _synchronizeAccountWithServerWithUserInput:] + 658
27 com.apple.MessageFramework
0x00007fff89c175e3 -[IMAPAccount _synchronizeAccountWithServerWithUserInput:] + 45
28 com.apple.CoreFoundation
0x00007fff880a363c __invoking___ + 140
29 com.apple.CoreFoundation
0x00007fff880a34d7 -[NSInvocation invoke] + 263
30 com.apple.CoreMessage
0x00007fff8a761b67 -[MonitoredInvocation invoke] + 225
31 com.apple.CoreMessage
0x00007fff8a77a0c2 -[ThrowingInvocationOperation main] + 33
32 com.apple.CoreMessage
0x00007fff8a726342 -[_MFInvocationOperation main] + 431
33 com.apple.Foundation
0x00007fff8cc6a986 -[__NSOperationInternal start] + 684
34 com.apple.Foundation
0x00007fff8cc721a1 __block_global_6 + 129
35 libdispatch.dylib
0x00007fff8a1b8f01 _dispatch_call_block_and_release + 15
36 libdispatch.dylib
0x00007fff8a1b50b6 _dispatch_client_callout + 8
37 libdispatch.dylib
0x00007fff8a1b61fa _dispatch_worker_thread2 + 304
38 libsystem_c.dylib
0x00007fff8b1c4cab _pthread_wqthread + 404
39 libsystem_c.dylib
0x00007fff8b1af171 start_wqthread + 13
Thread 10:: -[IMAPMailboxSyncEngine _goWithMessagesIfNeeded:] Dispatch queue: com.apple.root.default-overcommit-priority
0 libsystem_kernel.dylib
0x00007fff8a201122 __psynch_mutexwait + 10
1 libsystem_c.dylib
0x00007fff8b1c7d9d pthread_mutex_lock + 536
2 com.apple.IMAP
0x00007fff8dcd8cfa -[IMAPMailboxSyncEngine _copyDataSource] + 32
3 com.apple.IMAP
0x00007fff8dcde277 -[IMAPMailboxSyncEngine _goWithMessages:] + 47
4 com.apple.CoreFoundation
0x00007fff880a363c __invoking___ + 140
5 com.apple.CoreFoundation
0x00007fff880a34d7 -[NSInvocation invoke] + 263
6 com.apple.CoreMessage
0x00007fff8a761b67 -[MonitoredInvocation invoke] + 225
7 com.apple.CoreMessage
0x00007fff8a77a0c2 -[ThrowingInvocationOperation main] + 33
8 com.apple.CoreMessage
0x00007fff8a726342 -[_MFInvocationOperation main] + 431
9 com.apple.Foundation
0x00007fff8cc6a986 -[__NSOperationInternal start] + 684
10 com.apple.Foundation
0x00007fff8cc721a1 __block_global_6 + 129
11 libdispatch.dylib
0x00007fff8a1b8f01 _dispatch_call_block_and_release + 15
12 libdispatch.dylib
0x00007fff8a1b50b6 _dispatch_client_callout + 8
13 libdispatch.dylib
0x00007fff8a1b61fa _dispatch_worker_thread2 + 304
14 libsystem_c.dylib
0x00007fff8b1c4cab _pthread_wqthread + 404
15 libsystem_c.dylib
0x00007fff8b1af171 start_wqthread + 13
Thread 11:
0 libsystem_kernel.dylib
0x00007fff8a2016d6 __workq_kernreturn + 10
1 libsystem_c.dylib
0x00007fff8b1c4eec _pthread_workq_return + 25
2 libsystem_c.dylib
0x00007fff8b1c4cb3 _pthread_wqthread + 412
3 libsystem_c.dylib
0x00007fff8b1af171 start_wqthread + 13
Thread 12:
0 libsystem_kernel.dylib
0x00007fff8a2016d6 __workq_kernreturn + 10
1 libsystem_c.dylib
0x00007fff8b1c4eec _pthread_workq_return + 25
2 libsystem_c.dylib
0x00007fff8b1c4cb3 _pthread_wqthread + 412
3 libsystem_c.dylib
0x00007fff8b1af171 start_wqthread + 13
Thread 13:: JavaScriptCore::BlockFree
0 libsystem_kernel.dylib
0x00007fff8a2010fa __psynch_cvwait + 10
1 libsystem_c.dylib
0x00007fff8b1c6f89 _pthread_cond_wait + 869
2 com.apple.JavaScriptCore
0x00007fff86103d96 ***::ThreadCondition::timedWait(***::Mutex&, double) + 118
3 com.apple.JavaScriptCore
0x00007fff86325d0a JSC::BlockAllocator::blockFreeingThreadMain() + 90
4 com.apple.JavaScriptCore
0x00007fff8633b36f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_c.dylib
0x00007fff8b1c2742 _pthread_start + 327
6 libsystem_c.dylib
0x00007fff8b1af181 thread_start + 13
Thread 14:: JavaScriptCore::Marking
0 libsystem_kernel.dylib
0x00007fff8a2010fa __psynch_cvwait + 10
1 libsystem_c.dylib
0x00007fff8b1c6f89 _pthread_cond_wait + 869
2 com.apple.JavaScriptCore
0x00007fff86288724 JSC::SlotVisitor::drainFromShared(JSC::SlotVisitor::SharedDrainMode) + 212
3 com.apple.JavaScriptCore
0x00007fff86288606 JSC::MarkStackThreadSharedData::markingThreadMain() + 214
4 com.apple.JavaScriptCore
0x00007fff8633b36f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_c.dylib
0x00007fff8b1c2742 _pthread_start + 327
6 libsystem_c.dylib
0x00007fff8b1af181 thread_start + 13
Thread 15:: JavaScriptCore::Marking
0 libsystem_kernel.dylib
0x00007fff8a2010fa __psynch_cvwait + 10
1 libsystem_c.dylib
0x00007fff8b1c6f89 _pthread_cond_wait + 869
2 com.apple.JavaScriptCore
0x00007fff86288724 JSC::SlotVisitor::drainFromShared(JSC::SlotVisitor::SharedDrainMode) + 212
3 com.apple.JavaScriptCore
0x00007fff86288606 JSC::MarkStackThreadSharedData::markingThreadMain() + 214
4 com.apple.JavaScriptCore
0x00007fff8633b36f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_c.dylib
0x00007fff8b1c2742 _pthread_start + 327
6 libsystem_c.dylib
0x00007fff8b1af181 thread_start + 13
Thread 16:: JavaScriptCore::Marking
0 libsystem_kernel.dylib
0x00007fff8a2010fa __psynch_cvwait + 10
1 libsystem_c.dylib
0x00007fff8b1c6f89 _pthread_cond_wait + 869
2 com.apple.JavaScriptCore
0x00007fff86288724 JSC::SlotVisitor::drainFromShared(JSC::SlotVisitor::SharedDrainMode) + 212
3 com.apple.JavaScriptCore
0x00007fff86288606 JSC::MarkStackThreadSharedData::markingThreadMain() + 214
4 com.apple.JavaScriptCore
0x00007fff8633b36f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_c.dylib
0x00007fff8b1c2742 _pthread_start + 327
6 libsystem_c.dylib
0x00007fff8b1af181 thread_start + 13
Thread 17:
0 libsystem_kernel.dylib
0x00007fff8a2016d6 __workq_kernreturn + 10
1 libsystem_c.dylib
0x00007fff8b1c4eec _pthread_workq_return + 25
2 libsystem_c.dylib
0x00007fff8b1c4cb3 _pthread_wqthread + 412
3 libsystem_c.dylib
0x00007fff8b1af171 start_wqthread + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000000000006 rcx: 0x00007fff517101d8 rdx: 0x0000000000000000
rdi: 0x0000000000000c07 rsi: 0x0000000000000006 rbp: 0x00007fff51710200 rsp: 0x00007fff517101d8
r8: 0x00007fff732aa278 r9: 0x0000000000000002 r10: 0x0000000020000000 r11: 0x0000000000000206
r12: 0x00007fff51710360 r13: 0x00007ffe6bf40900 r14: 0x00007fff732ab180 r15: 0x00007fff51710240
rip: 0x00007fff8a201212 rfl: 0x0000000000000206 cr2: 0x00007fff732a3fe8
Logical CPU: 0
Binary Images:
0x10e4ee000 -
0x10e88dfff com.apple.mail (6.2 - 1499) <CA67357A-2C0F-352B-98FC-1752A4438371> /Applications/Mail.app/Contents/MacOS/Mail
0x10eb70000 -
0x10eb74ff7 com.apple.google.iaplugin (2.1 - 210) <2C3B7EE3-FA27-3411-99CE-FA2F8EC84B90> /System/Library/InternetAccounts/Google.iaplugin/Contents/MacOS/Google
0x10ec1e000 -
0x10ec3bff7 com.apple.Mail.Syncer (6.0 - 1499) <F3DF0BBB-9D3B-38D0-B503-43895E6F50F9> /System/Library/Frameworks/Message.framework/Versions/B/Resources/Syncer.syncsc hema/Contents/MacOS/Syncer
0x10ed02000 -
0x10ed03fff libACSClient.dylib (48) <DCF5B9D9-B76E-38C3-A8A8-F5CBE52F8CEB> /usr/lib/libACSClient.dylib
0x110ad8000 -
0x110adafff apop.so (169) <2A1CAD32-5734-3D4E-868B-E773DCD192B5> /usr/lib/sasl2/apop.so
0x110ade000 -
0x110af2fff dhx.so (169) <3C4D7E51-F30B-3A5B-9BB6-4426EC607E10> /usr/lib/sasl2/dhx.so
0x110afe000 -
0x110b07ff7 digestmd5WebDAV.so (169) <D1EF0A0E-92FA-321F-9445-DD08A64C2493> /usr/lib/sasl2/digestmd5WebDAV.so
0x110b0c000 -
0x110b0efff libanonymous.2.so (166) <6417EA9E-4202-31DA-A086-B58F1E92C931> /usr/lib/sasl2/libanonymous.2.so
0x110b15000 -
0x110b18fff libcrammd5.2.so (166) <866C8DD4-5086-376A-BFC7-897A40327DB4> /usr/lib/sasl2/libcrammd5.2.so
0x110b1d000 -
0x110b22fff libgssapiv2.2.so (166) <83A21AF3-FB42-3ACC-B6ED-26B23388C4F4> /usr/lib/sasl2/libgssapiv2.2.so
0x110e50000 -
0x110e55ff7 libFontRegistryUI.dylib (100) <9F172961-DB6F-3A82-9F90-28F9A233F755> /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framewo rk/Resources/libFontRegistryUI.dylib
0x111397000 -
0x1113a0ff7 libdigestmd5.2.so (166) <F2344A08-F032-35D3-9EBB-F147D4100517> /usr/lib/sasl2/libdigestmd5.2.so
0x1113a5000 -
0x1113a7fff login.so (166) <1F868238-FB26-3477-B31C-67DB400D6F68> /usr/lib/sasl2/login.so
0x1113ab000 -
0x1113b0fff libntlm.so (166) <82608FB8-E225-39FF-BC83-B9D3F89D7CEC> /usr/lib/sasl2/libntlm.so
0x1113b5000 -
0x1113bcfff libotp.2.so (166) <2AE53E63-A826-3E20-9B4D-476CC712410D> /usr/lib/sasl2/libotp.2.so
0x1113c5000 -
0x1113c7fff libplain.2.so (166) <074D7604-3435-3E01-A86B-FF102001FC5B> /usr/lib/sasl2/libplain.2.so
0x1113cb000 -
0x1113cffff libpps.so (169) <3C150ECF-0D94-3DBE-8AB6-7B0070700699> /usr/lib/sasl2/libpps.so
0x1113d4000 -
0x1113d7fff mschapv2.so (169) <9DAC741E-6BB8-3DFA-85AD-532EB20E780B> /usr/lib/sasl2/mschapv2.so
0x1113dc000 -
0x111409fff com.apple.DirectoryService.PasswordServerFramework (10.8 - 27) <4D67D74D-9200-3838-87D6-5E1968C81019> /System/Library/PrivateFrameworks/PasswordServer.framework/Versions/A/PasswordS erver
0x11141f000 -
0x111421fff pwauxprop.so (387) <02EC8AD8-70F5-3512-8026-B41832050634> /usr/lib/sasl2/pwauxprop.so
0x111426000 -
0x111429fff shadow_auxprop.so (169) <FE9BCBA3-7F30-303B-A815-8FADE514246E> /usr/lib/sasl2/shadow_auxprop.so
0x11142e000 -
0x111430fff smb_nt.so (169) <F6798ECD-BBC9-3055-96E9-3A9836E36E7A> /usr/lib/sasl2/smb_nt.so
0x11143f000 -
0x111442fff smb_ntlmv2.so (169) <FB9D0145-0F31-3FA1-A6B4-5F8530CC60CA> /usr/lib/sasl2/smb_ntlmv2.so
0x112673000 -
0x112674fff com.apple.AddressBook.LocalSourceBundle (2.1 - 1167) <07E0DB43-14DD-3741-BCCA-31CE397A53BC> /System/Library/Address Book Plug-Ins/LocalSource.sourcebundle/Contents/MacOS/LocalSource
0x112686000 -
0x112689fff com.apple.DirectoryServicesSource (2.1 - 1167) <2BB7BD50-BBB3-3FA9-BAB1-04C704726905> /System/Library/Address Book Plug-Ins/DirectoryServices.sourcebundle/Contents/MacOS/DirectoryServices
0x112690000 -
0x1126e3fff com.apple.AddressBook.CardDAVPlugin (10.8 - 332) <14042D69-8E1F-3241-A679-C7ED224F2C43> /System/Library/Address Book Plug-Ins/CardDAVPlugin.sourcebundle/Contents/MacOS/CardDAVPlugin
0x11270f000 -
0x112720ff7 com.apple.NSServerNotificationCenter (5.0 - 5.0) <79D8FF5B-BBC9-3A86-8927-177738E5D857> /System/Library/Frameworks/ServerNotification.framework/Versions/A/ServerNotifi cation
0x11295c000 -
0x112965fff com.apple.exchange.iaplugin (2.1 - 210) <AC5786E6-4911-36C3-82C7-DD8A338A2EE6> /System/Library/InternetAccounts/Exchange.iaplugin/Contents/MacOS/Exchange
0x11296f000 -
0x11298bfff com.apple.icloud.iaplugin (1.0.1 - 238.3) <B6A99272-B09A-3C74-8516-39D39CC8E856> /System/Library/InternetAccounts/iCloud.iaplugin/Contents/MacOS/iCloud
0x11299f000 -
0x1129f8fff com.apple.AOSUI (1.1 - 149) <1F4006E0-FD21-3836-B94C-A2D4181759C8> /System/Library/PrivateFrameworks/AOSUI.framework/Versions/A/AOSUI
0x112a32000 -
0x112a3cff7 com.apple.AppleSRP (5.0 - 1) <16B1431A-295A-386B-9159-A396877D6FE3> /System/Library/PrivateFrameworks/AppleSRP.framework/Versions/A/AppleSRP
0x112a43000 -
0x112a55ff7 com.apple.syncservices.syncservicesui (7.0 - 713) <188BC0FA-C4F7-3F96-BACF-61CDFDDABE9C> /System/Library/PrivateFrameworks/SyncServicesUI.framework/Versions/A/SyncServi cesUI
0x11309c000 -
0x11309fff7 com.apple.126.iaplugin (1.1 - 110) <28237247-AC0F-3346-B8F6-24D245CECC61> /System/Library/InternetAccounts/126.iaplugin/Contents/MacOS/126
0x11385d000 -
0x11385eff7 ATSHI.dylib (341.1) <3328D0EC-BD75-3041-A458-05FFE934C019> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/ATSHI.dylib
0x113a0b000 -
0x113a95ff7 com.apple.xquery (1.3.1 - 30) <04E0E165-BE1D-3DD7-899F-10AFD053B30C> /System/Library/PrivateFrameworks/XQuery.framework/XQuery
0x113b53000 -
0x113b56ff7 com.apple.163.iaplugin (1.1 - 110) <F7B047C7-9FEF-35FE-B424-65588EE45305> /System/Library/InternetAccounts/163.iaplugin/Contents/MacOS/163
0x113b5c000 -
0x113b61ff7 com.apple.contacts.iaplugin (2.1 - 1167) <0B5DCBCD-EB14-31A8-B195-1F52A62DC6E2> /System/Library/InternetAccounts/AddressBook.iaplugin/Contents/MacOS/AddressBoo k
0x113b68000 -
0x113b6bfff com.apple.aol.iaplugin (2.1 - 210) <21E2CE93-5CD8-31C8-8983-5B21189FF8A2> /System/Library/InternetAccounts/AOL.iaplugin/Contents/MacOS/AOL
0x113b71000 -
0x113b79ff7 com.apple.calendar.iaplugin (6.0 - 1245) <96C245EE-2056-30B9-8FEB-31578CD70D64> /System/Library/InternetAccounts/Calendar.iaplugin/Contents/MacOS/Calendar
0x113b82000 -
0x113b8aff7 com.apple.facebook.iaplugin (1.1 - 110) <E81B139F-46F9-381D-9BC2-FD268494B3DC> /System/Library/InternetAccounts/Facebook.iaplugin/Contents/MacOS/Facebook
0x113b93000 -
0x113b9eff7 com.apple.flickr.iaplugin (1.1 - 110) <830A87A4-89C8-3786-AEBB-3D6879F665B4> /System/Library/InternetAccounts/Flickr.iaplugin/Contents/MacOS/Flickr
0x113ba9000 -
0x113baefff com.apple.chat.iaplugin (7.0.1 - 3314) <11923513-0085-30E5-812E-95A39C637D1B> /System/Library/InternetAccounts/iChat.iaplugin/Contents/MacOS/iChat
0x113bb4000 -
0x113bbcfff com.apple.mail.iaplugin (6.2 - 1499) <805FB6A7-0AC0-3EAE-8610-4042448F379A> /System/Library/InternetAccounts/Mail.iaplugin/Contents/MacOS/Mail
0x113bc3000 -
0x113bc9ff7 com.apple.Notes.iaplugin (1.1 - 99) <46B8A3F3-9ED8-3538-BE02-C8D7EBE03EE3> /System/Library/InternetAccounts/Notes.iaplugin/Contents/MacOS/Notes
0x113bd0000 -
0x113c11ff7 com.apple.Notes.framework (1.1 - 99) <1AE41D51-4594-374F-BA37-DA377AC20495> /System/Library/PrivateFrameworks/Notes.framework/Versions/A/Notes
0x113c92000 -
0x113c97fff com.apple.osxserver.iaplugin (2.1 - 210) <1A1A62B1-F045-30E5-B2B9-98B55062D329> /System/Library/InternetAccounts/OSXServer.iaplugin/Contents/MacOS/OSXServer
0x113c9f000 -
0x113ca2fff com.apple.qq.iaplugin (1.1 - 110) <5ADCB6DA-697E-3B72-88B7-CD5135876960> /System/Library/InternetAccounts/QQ.iaplugin/Contents/MacOS/QQ
0x113ca8000 -
0x113cafff7 com.apple.tudou.iaplugin (1.1 - 110) <BCBDD485-DA59-3D36-A11F-A13C09D12CB4> /System/Library/InternetAccounts/Tudou.iaplugin/Contents/MacOS/Tudou
0x113cb8000 -
0x113cbfff7 com.apple.twitter.iaplugin (1.1 - 110) <CF58CB2E-EAE1-3055-A709-E2477879386C> /System/Library/InternetAccounts/TwitterPlugin.iaplugin/Contents/MacOS/TwitterP lugin
0x113cc8000 -
0x113ccffff com.apple.vimeo.iaplugin (1.1 - 110) <BC0F39D8-21D7-388F-BCD9-841F5FB9E481> /System/Library/InternetAccounts/Vimeo.iaplugin/Contents/MacOS/Vimeo
0x113cd8000 -
0x113cdffff com.apple.weibo.iaplugin (1.1 - 110) <A06888AB-F3C0-35BC-8196-9A97014026B8> /System/Library/InternetAccounts/Weibo.iaplugin/Contents/MacOS/Weibo
It's incapable of running 10.8 or 10.9; if it matters, getting to those versions or 10.7.5 requires going through 10.6.3 and 10.6.8.
(97728)
Similar Messages
-
I have been asked to set up an Icloud account by Apple.
How will having another icloud email benefit me. I have my work email which is all i require, but had to set up a @me account to get email on my Macbook.
I have a Mac computer that i upgraded to Mountain lion, a macbook pro and an iPhone 4s which has the latest software. all i want is simplicity and to have one email account which which will not duplicate everything 4 or 5 times.
My notes are duplicated, i have to delete my emails individually on all devices so whenever i put my phone on, all the emails i have deleted at work re-appear on my phone and again the same thing happens on my Macbook pro. I seem to spend all my time deleting emails 3 times.
Is there something simple in the set up of these that i am missing?
Any help would be appreciatedI have been asked to set up an Icloud account by Apple.
How will having another icloud email benefit me. I have my work email which is all i require, but had to set up a @me account to get email on my Macbook.
I have a Mac computer that i upgraded to Mountain lion, a macbook pro and an iPhone 4s which has the latest software. all i want is simplicity and to have one email account which which will not duplicate everything 4 or 5 times.
My notes are duplicated, i have to delete my emails individually on all devices so whenever i put my phone on, all the emails i have deleted at work re-appear on my phone and again the same thing happens on my Macbook pro. I seem to spend all my time deleting emails 3 times.
Is there something simple in the set up of these that i am missing?
Any help would be appreciated -
HT1338 can a mac 10.5.8 upgrade to mountain lion
can a mac 10.5.8 upgrade to mountain lion?
Start by checking if you can run Snow Leopard:
Requirements for OS X 10.6 'Snow Leopard'
http://support.apple.com/kb/SP575
OS 10.6 Snow Leopard is once again available for $19.99 from the Apple Store:
http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard
and in the UK:
http://store.apple.com/uk/product/MC573/mac-os-x-106-snow-leopard
but nobody knows for how long it will be available.
When you have installed it, run Software Update to download and install the latest updates for Snow Leopard.
To use iCloud you have to upgrade at least to Lion, but some functions are only available in Mountain Lion:
http://support.apple.com/kb/HT4759
You can also purchase the code to use to download Lion (Lion requires an Intel-based Mac with a Core 2 Duo, i3, i5, i7 or Xeon processor and 2GB of RAM, running the latest version of Snow Leopard), or you can purchase Mountain Lion from the App Store - if you can run that:
http://www.apple.com/osx/specs/ -
i have a mac, would like to upgrade to mountain lion from mac os x, anybody experienced any problems after this upgrade, thanks
Check that your computer is compatible with Mountain Lion.
To check the model number hold down the option/alt key, go to the Apple menu and select System Information.
iMac (Mid 2007 or newer) model number 7,1 or higher
MacBook (Late 2008 Aluminum, or Early 2009 or newer) model number 5,1 or higher
MacBook Pro (Mid/Late 2007 or newer) model number 3,1 or higher
MacBook Air (Late 2008 or newer) model number 2,1 or higher
Mac mini (Early 2009 or newer) model number 3,1 or higher
Mac Pro (Early 2008 or newer) model number 3,1 or higher
Xserve (Early 2009) model number 3,1 or higher
Your Mac needs:
OS X v10.6.8 or OS X Lion already installed
2 GB or more of memory (More is better - 4 GB minimum seems to be the consensus)
8 GB or more of available space
If you can/do upgrade, I recommend you make a copy of the installer and move it out of your Applications folder. The installer self-destructs. The copy will keep you from having to download the installer again. You can make a bootable DVD/USB stick to install using this free program.
Bootable Drive DVD or USB Flash Drive – Lion Diskmaker
Our 2 computers haven't experienced any significant problems, even though others have. I find it much better than 10.7 Lion, which I used for a week before reverting to 10.6.8
Mavericks is supposed to be released this fall, so you may want to wait. -
MacBook Pro keeps crashing ever since upgrading to Mountain Lion
My MacBook Pro keeps crashing randomly ever since I upgraded to Mountain Lion. Another user suggested that it was bug with the graphic card and suggested that I use gfxCardStatus to control it. However it is only a temporary fix and my computer still crashes. Can anyone tell me what the permanant fix for this problem?? Here is my latest crash report:
Interval Since Last Panic Report: 29498 sec
Panics Since Last Report: 4
Anonymous UUID: 27819D32-753F-96BD-B19C-9682F5854A55
Thu Oct 25 13:12:06 2012
panic(cpu 0 caller 0xffffff7f96fa8b25): NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0x0a2910de 0x00100000 0x00000000, BAR0 0xd2000000 0xffffff812a6fb000 0x0a5480a2, D0, P2/4
Backtrace (CPU 0), Frame : Return Address
0xffffff8106ee37e0 : 0xffffff801681d626
0xffffff8106ee3850 : 0xffffff7f96fa8b25
0xffffff8106ee38e0 : 0xffffff7f970a24b3
0xffffff8106ee3940 : 0xffffff7f970a2527
0xffffff8106ee39b0 : 0xffffff7f973b7853
0xffffff8106ee3af0 : 0xffffff7f970c8659
0xffffff8106ee3b20 : 0xffffff7f96fb28da
0xffffff8106ee3bd0 : 0xffffff7f96fadfac
0xffffff8106ee3dc0 : 0xffffff7f96faf9ba
0xffffff8106ee3ea0 : 0xffffff7f96f431c4
0xffffff8106ee3ef0 : 0xffffff7f98e6871f
0xffffff8106ee3f40 : 0xffffff7f98e678e7
0xffffff8106ee3f60 : 0xffffff801683dcde
0xffffff8106ee3fb0 : 0xffffff80168b26b7
Kernel Extensions in backtrace:
com.apple.NVDAResman(8.0)[A4C53A36-22B6-3075-82B9-9DE612A9C015]@0xffffff7f96f41 000->0xffffff7f97243fff
dependency: com.apple.iokit.IOPCIFamily(2.7.2)[B1B77B26-7984-302F-BA8E-544DD3D75E73]@0xffff ff7f96eaf000
dependency: com.apple.iokit.IONDRVSupport(2.3.5)[86DDB71C-A73A-3EBE-AC44-0BC9A38B9A44]@0xff ffff7f96f2d000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.5)[803496D0-ADAD-3ADB-B071-8A0A197DA53D]@0 xffffff7f96eea000
com.apple.nvidia.nv50hal(8.0)[9F3D09B5-3158-3D9E-BDA3-E71576AAD3B7]@0xffffff7f9 7251000->0xffffff7f97573fff
dependency: com.apple.NVDAResman(8.0.0)[A4C53A36-22B6-3075-82B9-9DE612A9C015]@0xffffff7f96f 41000
dependency: com.apple.iokit.IOPCIFamily(2.7.2)[B1B77B26-7984-302F-BA8E-544DD3D75E73]@0xffff ff7f96eaf000
com.apple.driver.AGPM(100.12.69)[FBC949AC-F94D-39CD-96A0-C6F121EA7546]@0xffffff 7f98e66000->0xffffff7f98e75fff
dependency: com.apple.iokit.IOPCIFamily(2.7.2)[B1B77B26-7984-302F-BA8E-544DD3D75E73]@0xffff ff7f96eaf000
dependency: com.apple.driver.IOPlatformPluginFamily(5.2.0d16)[41B414E9-EC1E-3724-A158-14FD4 8712B0C]@0xffffff7f979ec000
dependency: com.apple.iokit.IONDRVSupport(2.3.5)[86DDB71C-A73A-3EBE-AC44-0BC9A38B9A44]@0xff ffff7f96f2d000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.5)[803496D0-ADAD-3ADB-B071-8A0A197DA53D]@0 xffffff7f96eea000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
12C60
Kernel version:
Darwin Kernel Version 12.2.0: Sat Aug 25 00:48:52 PDT 2012; root:xnu-2050.18.24~1/RELEASE_X86_64
Kernel UUID: 69A5853F-375A-3EF4-9247-478FD0247333
Kernel slide: 0x0000000016600000
Kernel text base: 0xffffff8016800000
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 8333332118637
last loaded kext at 2900370527000: com.apple.filesystems.smbfs 1.8 (addr 0xffffff7f99006000, size 229376)
last unloaded kext at 185224143432: com.apple.driver.AppleUSBUHCI 5.2.5 (addr 0xffffff7f97827000, size 65536)
loaded kexts:
com.apple.filesystems.smbfs 1.8
com.apple.driver.AppleIntelProfile 97
com.apple.driver.AppleBluetoothMultitouch 75.15
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AGPM 100.12.69
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AppleHDA 2.3.1f2
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.iokit.IOBluetoothSerialManager 4.0.9f33
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.ApplePolicyControl 3.2.11
com.apple.driver.AppleMikeyDriver 2.3.1f2
com.apple.driver.AppleIntelHDGraphics 8.0.0
com.apple.driver.AppleUSBDisplays 353
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleIntelHDGraphicsFB 8.0.0
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.0.9f33
com.apple.driver.AppleSMCLMU 2.0.2d0
com.apple.driver.AppleUpstreamUserClient 3.5.10
com.apple.GeForce 8.0.0
com.apple.driver.AppleMuxControl 3.2.11
com.apple.driver.AppleMCCSControl 1.0.33
com.apple.driver.AppleLPC 1.6.0
com.apple.driver.SMCMotionSensor 3.0.2d6
com.apple.driver.AppleUSBTCButtons 235.4
com.apple.driver.AppleUSBCardReader 3.1.0
com.apple.driver.AppleUSBTCKeyboard 235.4
com.apple.driver.AppleIRController 320.15
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
com.apple.iokit.SCSITaskUserClient 3.5.1
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.2.2
com.apple.driver.AppleFWOHCI 4.9.6
com.apple.driver.AirPort.Brcm4331 602.15.22
com.apple.driver.AppleAHCIPort 2.4.1
com.apple.driver.AppleUSBHub 5.2.5
com.apple.iokit.AppleBCM5701Ethernet 3.2.5b3
com.apple.driver.AppleUSBEHCI 5.4.0
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleEFINVRAM 1.6.1
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleACPIButtons 1.6
com.apple.driver.AppleHPET 1.7
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.6
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0
com.apple.nke.applicationfirewall 4.0.39
com.apple.security.quarantine 2
com.apple.driver.AppleIntelCPUPowerManagement 196.0.0
com.apple.driver.AppleProfileTimestampAction 97
com.apple.driver.AppleProfileThreadInfoAction 97
com.apple.driver.AppleProfileRegisterStateAction 97
com.apple.driver.AppleProfileReadCounterAction 97
com.apple.driver.AppleProfileKEventAction 97
com.apple.driver.AppleProfileCallstackAction 97
com.apple.iokit.AppleProfileFamily 97
com.apple.driver.IOBluetoothHIDDriver 4.0.9f33
com.apple.driver.AppleMultitouchDriver 235.28
com.apple.driver.DspFuncLib 2.3.1f2
com.apple.driver.AppleHDAController 2.3.1f2
com.apple.iokit.IOHDAFamily 2.3.1f2
com.apple.iokit.IOSurface 86.0.3
com.apple.iokit.IOSerialFamily 10.0.6
com.apple.iokit.IOBluetoothFamily 4.0.9f33
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.kext.triggers 1.0
com.apple.driver.AppleUSBAudio 2.9.0f6
com.apple.iokit.IOAudioFamily 1.8.9fc10
com.apple.kext.OSvKernDSPLib 1.6
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.0.9f33
com.apple.nvidia.nv50hal 8.0.0
com.apple.NVDAResman 8.0.0
com.apple.driver.AppleGraphicsControl 3.2.11
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IONDRVSupport 2.3.5
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.iokit.IOGraphicsFamily 2.3.5
com.apple.driver.IOPlatformPluginFamily 5.2.0d16
com.apple.driver.AppleSMC 3.1.4d2
com.apple.driver.AppleUSBHIDKeyboard 165.5
com.apple.driver.AppleHIDKeyboard 165.5
com.apple.iokit.IOSCSIBlockCommandsDevice 3.5.1
com.apple.iokit.IOUSBMassStorageClass 3.5.0
com.apple.driver.AppleUSBMultitouch 235.7
com.apple.iokit.IOUSBHIDDriver 5.2.5
com.apple.driver.AppleUSBMergeNub 5.2.5
com.apple.driver.AppleUSBComposite 5.2.5
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.5.1
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.5.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.1
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IO80211Family 500.15
com.apple.iokit.IOAHCIFamily 2.2.1
com.apple.iokit.IOUSBUserClient 5.2.5
com.apple.iokit.IOEthernetAVBController 1.0.2b1
com.apple.iokit.IONetworkingFamily 3.0
com.apple.iokit.IOUSBFamily 5.4.0
com.apple.driver.AppleEFIRuntime 1.6.1
com.apple.iokit.IOHIDFamily 1.8.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 220
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 344
com.apple.iokit.IOStorageFamily 1.8
com.apple.driver.AppleKeyStore 28.21
com.apple.driver.AppleACPIPlatform 1.6
com.apple.iokit.IOPCIFamily 2.7.2
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0I am having the same issue. I reinstalled Mountain Lion and it crashed within 5 minutes. Here is the panic report:
Mon Apr 15 16:51:34 2013
panic(cpu 0 caller 0xffffff7fa10f17f2): NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff811003d000 0x0a5480a2, D0, P3/4
Backtrace (CPU 0), Frame : Return Address
0xffffff810f6c2f80 : 0xffffff801f81d626
0xffffff810f6c2ff0 : 0xffffff7fa10f17f2
0xffffff810f6c30b0 : 0xffffff7fa11ee3b9
0xffffff810f6c3110 : 0xffffff7fa11ee42e
0xffffff810f6c3180 : 0xffffff7fa1506c82
0xffffff810f6c32b0 : 0xffffff7fa1214fe8
0xffffff810f6c32f0 : 0xffffff7fa10f9567
0xffffff810f6c33a0 : 0xffffff7fa10f705a
0xffffff810f6c35a0 : 0xffffff7fa10f8983
0xffffff810f6c3670 : 0xffffff7fa16f6790
0xffffff810f6c3730 : 0xffffff7fa1721f98
0xffffff810f6c37b0 : 0xffffff7fa1709308
0xffffff810f6c3810 : 0xffffff7fa1709be9
0xffffff810f6c3860 : 0xffffff7fa170a09b
0xffffff810f6c38d0 : 0xffffff7fa170a8d1
0xffffff810f6c3910 : 0xffffff7fa16d634f
0xffffff810f6c3a90 : 0xffffff7fa1706e39
0xffffff810f6c3b50 : 0xffffff7fa16d4de8
0xffffff810f6c3ba0 : 0xffffff801fc650c9
0xffffff810f6c3bc0 : 0xffffff801fc66670
0xffffff810f6c3c20 : 0xffffff801fc6408f
0xffffff810f6c3d70 : 0xffffff801f8984a1
0xffffff810f6c3e80 : 0xffffff801f820aed
0xffffff810f6c3eb0 : 0xffffff801f810448
0xffffff810f6c3f00 : 0xffffff801f81961b
0xffffff810f6c3f70 : 0xffffff801f8a5dd6
0xffffff810f6c3fb0 : 0xffffff801f8cdd43
Kernel Extensions in backtrace:
com.apple.NVDAResman(8.1)[A26D2A3D-C06F-3A0F-BCFF-901A98C93C3D]@0xffffff7fa1094 000->0xffffff7fa13a0fff
dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f9fde6000
dependency: com.apple.iokit.IONDRVSupport(2.3.7)[38C214C0-83C8-3594-8A4C-DC6AC3FEC163]@0xff ffff7fa0cd4000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[74E3E50F-E50A-3073-8C96-06F854292A91]@0 xffffff7fa0c9d000
com.apple.nvidia.nv50hal(8.1)[5F021999-8B18-3BD5-9B98-90617E638A63]@0xffffff7fa 13a1000->0xffffff7fa16c2fff
dependency: com.apple.NVDAResman(8.1.0)[A26D2A3D-C06F-3A0F-BCFF-901A98C93C3D]@0xffffff7fa10 94000
dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f9fde6000
com.apple.GeForce(8.1)[A15BB65E-3501-340F-87CB-2FD2BAD33E35]@0xffffff7fa16c3000 ->0xffffff7fa178ffff
dependency: com.apple.NVDAResman(8.1.0)[A26D2A3D-C06F-3A0F-BCFF-901A98C93C3D]@0xffffff7fa10 94000
dependency: com.apple.iokit.IONDRVSupport(2.3.7)[38C214C0-83C8-3594-8A4C-DC6AC3FEC163]@0xff ffff7fa0cd4000
dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f9fde6000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[74E3E50F-E50A-3073-8C96-06F854292A91]@0 xffffff7fa0c9d000
BSD process name corresponding to current thread: WindowServer
Mac OS version:
12D78
Kernel version:
Darwin Kernel Version 12.3.0: Sun Jan 6 22:37:10 PST 2013; root:xnu-2050.22.13~1/RELEASE_X86_64
Kernel UUID: 3EB7D8A7-C2D3-32EC-80F4-AB37D61492C6
Kernel slide: 0x000000001f600000
Kernel text base: 0xffffff801f800000
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 5036377731922
last loaded kext at 3538110778344: com.apple.driver.AppleUSBEthernetHost 2.3.6 (addr 0xffffff7fa1ad6000, size 28672)
last unloaded kext at 3644253783456: com.apple.driver.AppleUSBEthernetHost 2.3.6 (addr 0xffffff7fa1ad6000, size 20480)
loaded kexts:
com.zeobit.kext.Firewall 2.3.2
com.zeobit.kext.AVKauth 2.3.2
com.avatron.AVExFramebuffer 1.7
com.digidesign.iokit.DigiDal 8.0.4f2
com.avatron.AVEx -
Why is Adobe Acrobat Pro 9 crashing after my upgrade to Mountain Lion?
OK. The day I upgraded to Mountain Lion was the day that Adobe Acrobat Pro 9 stopped working for me. I have tried re-installing Pro and now I'm getting the error message that "Licensing for this product has stopped working." I have been all over the Adobe boards and everything is written towards fixing problems pre-Mountain Lion.
I tried a License Recovery Launcher and the problem there is that Power PC are no longer supported. Does the fact that Power PC apps are no longer supported have anything to do with this or are their other issues? Does anyone have any constructive solutions?
I can't believe that there is not more discussions about this so any thoughts would be appreciated. Thanks!Mine is crashing, too, and I must assume that the 9.5.2 update is the cause. Version 9.5.1 of Acrobat Pro worked perfectly well on 10.8.2 in every aspect. My crashes occur on trying to save as "Adobe PDF Files, Optimized".
I think, it is not OSX at fault here but the Adobe update; I found a (PC related) post on the adobe forums. Hopefully a fix will be issued by Adobe. I wonder if it could be a font issue? -
HT1338 OS X ver 10.5.8 on a mac mini, can i upgrade to mountain lion?
OS X ver 10.5.8 on a mac mini3,1, can i upgrade to mountain lion?
Here's the requirements.
http://www.apple.com/osx/specs/
Cheers, Tom -
Post upgrade to Mountain Lion - no access and error with IPhoto
Hi, I work on MacBook Pro 17 inch with operating system OSX 10.8.1. Since I have upgraded to Mountain Lion, I am unable to access IPhoto. Whenever I enter the programme through the icon, I receive start up message stating 'updating thumbnails'. After about 2 of minutes, it crashes and I receive error message as below. What do I need to do fully operational IPhoto?
http://www.usa.canon.com/cusa/support/consumer/printers_multifunction/pixma_mp_s eries/pixma_mp980#DriversAndSoftware.
-
My I mac keep crashing since i upgrading to mountain lion
hi
I need help, safri does not work well, I tunes keep crashing, and it logs me out and reboots itself, eversince I up graded to mountain lion.What happens if you log into your Guest account. How do the apps behave there?
-
I have 10.7.5 mac pro can I upgrade to Mountain lion?
How to upgrade from 10.7.5 lion to Mountain lion?
Welcome to Apple Support Communities
See > http://www.apple.com/osx/specs If your Mac is compatible, open the App Store and purchase OS X Mountain Lion. Make a backup before upgrading and check that your applications are supported > http://www.roaringapps.com
If your Mac isn't supported, OS X 10.7.5 is the most recent version you can run on that Mac -
Upgrade to Mountain Lion and Exciting Crashes
I upgraded to Mountain Lion the other week, since I'd been hearing good things about it. Sadly, that seems to have been a MAJOR mistake. I am experiencing two types of crashes that may or may not be linked to Safari or the Finder.
Crash Type 1] Milling about seems to be when I "Command-Tab" to switch through applications and then both screens (dual monitor) go black, grey screen comes up with multiple languages and informs me that my computer restarted unexpectedly. I'm glad it says that, because I couldn't figure that out on my own.
Crash Type 2] Screen flashes light grey, then stays a slightly darker shade of grey, all previously open apps seem to relaunch after what appears to be a Finder relaunch. And of course at this point all unsaved work is lost (which normally only results in 15 minutes of lost work).
Safari has also been acting stupid with the type input bar jumping around occasionally.
Not sure what's causing this, but I had a working Mac Pro until I upgraded to Mountain Lion.Command + alt + P +R worked for me
-
If I upgrade to mountain lion do I have to buy the server again
I had lion server on my mac mini and I upgraded to mountain lion. Do I have to buy the server seperate?
Yes, depending on how recently you purchased the mac mini
-
After sorting the material of my friends on the drive and creating a new user, I realized that the system was unusable with 30 or 40 crashes a day. I am a photoshop user and my friend had installed cs2 and upgraded to cs5. Actually everything was crashing and he had had the problems in Lion and they did not go away in Mountain Lion.
So my sense is the next best step is to uninstall and reinstall the operating system....but I'm entirely new to Mac though I quite good at problem solving on PC. I have been messing around trying to get Mac up for over a week now so am learning quickly but feel uncertain about the steps in installation and don't want to mess things further.
I have found this
https://discussions.apple.com/docs/DOC-3351
which seems useful.
I'm backing everything now to a usb drive, I have one copy in timemachine, but I need a clean install so I'm backing things manually as it's not so complicated my being a new user.
I have the original discs of Snow Leopard and a dmg file of Mountain Lion that were installed on this computer.
I hope I can find my friends Adobe id and password.....he does have a list of passwords, how can I check if they are correct.
Do I need to install Snow leopard from the original disks first and then update and then upgrade to Mountain Lion?
He upgraded first to Lion but I can't find that program to install, do I need it to get to Mountain Lion?
I don't have boot disks, does that matter?
What can I do about CS5 in a restore? I don't mind loosing other programs so much as this one.....I haven't seen the upgrades and only have CS2. What happens to all your programs...I guess they are just lost?
I haven't used mail, so I'm not worried about that.
Hope I can get some support with the process, any support will be valued that is at all related. Thank youMerielsea wrote:
I am looking through this material, it's great. I'm wondering though, does command r work in #8 if my original disks where Snow Leopard?
Yes, when the operating system was upgraded to 10.7 then to 10.8, it 10.6 was replaced so those 10.6 disks are only good now for completely erasing the entire drive and reverting the machine back to 10.6
10.7 and 10.8 has a Recovery HD partiton on the boot drive.
https://support.apple.com/kb/HT4718
I have a mountain lion dmg file that was used to upgrade from Lion, would double clicking on this equal the same thing as reinstalling mountain lion over itself?
I wouldn't use this, as Apple is now changing things, so you need to reinstall 10.8 via the Recovery HD
I would prefer to keep CS5 photoshop
Not going to happen, if it's working now good for you. But according to Roaring Apps it's not working for 10.8. and it needs to be upgraded to CS6
If you revert the machine to 10.6 or 10.7, your going to erase CS5 and everything else.
Doing #20 would be a bit beyond me and I don't know another mac user so that I can work from their mac.
Why do you need another Mac users machine?
Print out the instructions.
Here is some more about secure erasing for a new owner
How do I securely delete data from the machine?
Installing OS X 10.8 again
https://support.apple.com/kb/HT4718
Does the reinstall have to go from Snow Leopard which was the base install, to lion then to mountain lion,
No, you erase and install 10.8
When Apple upgrades 10.6 to 10.7 then to 10.8, it's a complete operating system replacement, it's called a upgrade because it's still OS X but leaves all your files and most programs intact, none of the older operating system version remains.
Just like if you would upgrade Vista to Windows 7, or Windows 7 to Windows 7 Pro.
Can I install the mountain lion upgrade over a freshly installed Snow Leopard?
Yes, but it requires erasing the entire drive (including 10.8 Recovery HD) from the 10.6 disks, then installing 10.6, then Software Updating to 10.6.8, then buying 10.8 from the AppStore, then downloading it and installing it, then the machine will be 10.8
Or you can use the Recovery HD and just erase the Macintosh HD parittion then reinstall 10.8 that way for free.
How to reinstall just OS X or erase/install OS X
https://support.apple.com/kb/HT4718
See what is confusing you is there is a hidden Recovery HD partition on the boot drive, it can do all the things like a OS X install disk can do, erase the Macintosh HD partiton (where OS X, programs and files are) and install a new copy of OSX from Apple's servers so it reboots to a brand new machine again (no Cs5 though)
Instead of a boot disk, there is a two bootable partitions on the boot drive, one is Recovery HD and the other is Macintosh HD which boots into OS X.
SO your command r booting the operating system in Recovery HD to erase the other partition and reinstall OS X into from Apple's servers, got it.?
Your going to need your AppleID and password to reinstall OS X 10.8, all part of the new world order. -
I've reset my PPAM before to get around Firmware lock, but I've upgraded to mountain lion and now need to do the same thing, but I can't reset the PRAM. I've heard of the chip that is on the post 2011 macs, but I must not have one? What to do? Also, I can not get start up chimes unless I have the factory startup disk in. Can the PRAM be reset with the factory startup disk in or must the mac boot from the hard drive? Need help.
Help for forgotten passcode > iOS: Forgotten passcode or device disabled after entering wrong passcode
When you have access to your iPhone again, FaceTime is a pre installed app that cannot be removed.
Try a search > iOS: Understanding Spotlight Search -
Upgrade to Mountain Lion and Office 2011: Office Crashes when I hit the "Print" button
Hello Community, I just upgraded to Mountain Lion, but now my Office 2011 crashes every time I want to print. Word, Excel and Power Point have the same problem. What can I do? Here is the crash log I get:
Microsoft Error Reporting log version: 2.0
Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2012-11-10 18:42:00 +0000
Application Name: Microsoft Word
Application Bundle ID: com.microsoft.Word
Application Signature: MSWD
Application Version: 14.2.3.120616
Crashed Module Name: CoreFoundation
Crashed Module Version: 744.12
Crashed Module Offset: 0x00012746
Blame Module Name: PrintFabPDE
Blame Module Version: 2.14
Blame Module Offset: 0x00006ea6
Application LCID: 1036
Extra app info: Reg=en Loc=0x040c
Crashed thread: 0
Thread 0 crashed:
# 1 0x990e2746 in _CFNumberGetValue + 0x00000026 (CoreFoundation + 0x00012746)
# 2 0x0abecea6 in _MyGetTicket + 0x00000066 (PrintFabPDE + 0x00006ea6)
# 3 0x0abe7a3c in _MyInitialize + 0x000000BC (PrintFabPDE + 0x00001a3c)
# 4 0x1393051c in _CreateDefaultFileName + 0x00004E30 (PrintCocoaUI + 0x0001751c)
# 5 0x139212a6 in (PrintCocoaUI + 0x000082a6)
# 6 0x13921982 in (PrintCocoaUI + 0x00008982)
# 7 0x13921feb in (PrintCocoaUI + 0x00008feb)
# 8 0x1391ff06 in (PrintCocoaUI + 0x00006f06)
# 9 0x1391e4a2 in (PrintCocoaUI + 0x000054a2)
# 10 0x1391c46d in (PrintCocoaUI + 0x0000346d)
# 11 0x139354ae in _CreateDefaultFileName + 0x00009DC2 (PrintCocoaUI + 0x0001c4ae)
# 12 0x13934da0 in _CreateDefaultFileName + 0x000096B4 (PrintCocoaUI + 0x0001bda0)
# 13 0x955d71a6 in -[NSWindowController _windowDidLoad] + 0x000001F3 (AppKit + 0x002b61a6)
# 14 0x955a605a in -[NSWindowController window] + 0x00000079 (AppKit + 0x0028505a)
# 15 0x1393cecc in CarbonWindowEventHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 0x00007198 (PrintCocoaUI + 0x00023ecc)
# 16 0x1392a3af in _PMPrivatePrintDialog + 0x00000126 (PrintCocoaUI + 0x000113af)
# 17 0x94f72a88 in (Print + 0x00001a88)
# 18 0x94f73213 in (Print + 0x00002213)
# 19 0x94f73074 in (Print + 0x00002074)
# 20 0x02c9e389 in _MsoAfxPMSessionPrintDialog + 0x00000032 (MicrosoftOffice + 0x002d1389)
# 21 0x00926201 in _wdCommandDispatch + 0x003455E1 (Microsoft Word + 0x008bc201)
# 22 0x011e75b4 in _wdGetApplicationObject + 0x007FBD94 (Microsoft Word + 0x0117d5b4)
# 23 0x011ef6bb in _wdGetApplicationObject + 0x00803E9B (Microsoft Word + 0x011856bb)
# 24 0x002fcd0d in __mh_execute_header + 0x00292D0D (Microsoft Word + 0x00292d0d)
# 25 0x00361971 in __mh_execute_header + 0x002F7971 (Microsoft Word + 0x002f7971)
# 26 0x0036164a in __mh_execute_header + 0x002F764A (Microsoft Word + 0x002f764a)
# 27 0x02a37ca9 in _MsoOSTypeDefaultMailClient + 0x00000088 (MicrosoftOffice + 0x0006aca9)
# 28 0x022c0e98 in _MsoFClonePxCore + 0x00000241 (MicrosoftComponentPlugin + 0x0006ce98)
# 29 0x022c0e27 in _MsoFClonePxCore + 0x000001D0 (MicrosoftComponentPlugin + 0x0006ce27)
# 30 0x022c0df1 in _MsoFClonePxCore + 0x0000019A (MicrosoftComponentPlugin + 0x0006cdf1)
# 31 0x0610d681 in MenuLib::TMenuItem::CallSelectionProcs(unsigned long) + 0x0000045D (MicrosoftMenuLibrary + 0x0001a681)
# 32 0x0610d2af in MenuLib::TMenuItem::CallSelectionProcs(unsigned long) + 0x0000008B (MicrosoftMenuLibrary + 0x0001a2af)
# 33 0x06110001 in MenuLib::Terminate() + 0x00001A23 (MicrosoftMenuLibrary + 0x0001d001)
# 34 0x060f95b1 in MenuLib::CreateAppMenu(MenuLib::MMLMenuType) + 0x00000F9B (MicrosoftMenuLibrary + 0x000065b1)
# 35 0x9a0d9b6b in _InvokeEventHandlerUPP(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*, long (*)(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*)) + 0x00000024 (HIToolbox + 0x001acb6b)
# 36 0x99f61594 in DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 0x0000053F (HIToolbox + 0x00034594)
# 37 0x99f60980 in SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 0x000001AE (HIToolbox + 0x00033980)
# 38 0x99f74855 in _SendEventToEventTarget + 0x00000058 (HIToolbox + 0x00047855)
# 39 0x9a0d9a1a in SendHICommandEvent(unsigned long, HICommand const*, unsigned long, unsigned long, unsigned char, void const*, OpaqueEventTargetRef*, OpaqueEventTargetRef*, OpaqueEventRef**) + 0x000001F2 (HIToolbox + 0x001aca1a)
# 40 0x99f50b84 in _SendMenuCommandWithContextAndModifiers + 0x00000046 (HIToolbox + 0x00023b84)
# 41 0x99f50b31 in _SendMenuItemSelectedEvent + 0x0000010C (HIToolbox + 0x00023b31)
# 42 0x9a13954d in __HIMenuSendItemSelectedEventToTarget + 0x0000008E (HIToolbox + 0x0020c54d)
# 43 0x9a1394b2 in __HIMenuSendItemSelectedEvent + 0x0000003F (HIToolbox + 0x0020c4b2)
# 44 0x9a0dcd59 in HIMenuBar::HandleKeyboardEvent(OpaqueEventRef*) + 0x0000013B (HIToolbox + 0x001afd59)
# 45 0x9a0dcc0a in HIMenuBar::HandleEvent(OpaqueEventHandlerCallRef*, OpaqueEventRef*) + 0x0000009A (HIToolbox + 0x001afc0a)
# 46 0x99f61bbf in HIObject::EventHook(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 0x000000A3 (HIToolbox + 0x00034bbf)
# 47 0x9a0d9b6b in _InvokeEventHandlerUPP(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*, long (*)(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*)) + 0x00000024 (HIToolbox + 0x001acb6b)
# 48 0x99f61594 in DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 0x0000053F (HIToolbox + 0x00034594)
# 49 0x99f60980 in SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 0x000001AE (HIToolbox + 0x00033980)
# 50 0x99f607ca in _SendEventToEventTargetWithOptions + 0x0000005E (HIToolbox + 0x000337ca)
# 51 0x99f9436d in ToolboxEventDispatcherHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 0x00000413 (HIToolbox + 0x0006736d)
# 52 0x99f61a3f in DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 0x000009EA (HIToolbox + 0x00034a3f)
# 53 0x99f60980 in SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 0x000001AE (HIToolbox + 0x00033980)
# 54 0x99f74855 in _SendEventToEventTarget + 0x00000058 (HIToolbox + 0x00047855)
# 55 0x0229bdfd in _McpRunApplicationEventLoop + 0x00002E27 (MicrosoftComponentPlugin + 0x00047dfd)
# 56 0x0229946a in _McpRunApplicationEventLoop + 0x00000494 (MicrosoftComponentPlugin + 0x0004546a)
# 57 0x0006d541 in __mh_execute_header + 0x00003541 (Microsoft Word + 0x00003541)
# 58 0x04d30ca5 in __WlmMain + 0x00000061 (WLMKernel + 0x00004ca5)
# 59 0x0006c8e5 in __mh_execute_header + 0x000028E5 (Microsoft Word + 0x000028e5)
# 60 0x0006c896 in __mh_execute_header + 0x00002896 (Microsoft Word + 0x00002896)
X86 Thread State:
eax: 0x3d8436d3 ebx: 0x0abe7994 ecx: 0x00000000 edx:0x0abeeb30
edi: 0x990e2731 esi: 0x00000000 ebp: 0xbff92138 esp:0xbff91e30
ss: 0x00000023 eip: 0x990e2746 cs: 0x0000001b ds:0x00000023
es: 0x00000023 fs: 0x00000000 gs: 0x0000000f eflags:0x00010286
Thread 1:
# 1 0x950619ae in _kevent + 0x0000000A (libsystem_kernel.dylib + 0x000159ae)
# 2 0x95f2c7a9 in __dispatch_mach_notify_source_init + 0x00000000 (libdispatch.dylib + 0x000047a9)
X86 Thread State:
eax: 0x0000016b ebx: 0xb0080700 ecx: 0xb00805ac edx:0x950619ae
edi: 0x00000000 esi: 0x95f2c8a1 ebp: 0xb0080718 esp:0xb00805ac
ss: 0x00000023 eip: 0x950619ae cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000246
Thread 2:
# 1 0x950610ee in ___workq_kernreturn + 0x0000000A (libsystem_kernel.dylib + 0x000150ee)
# 2 0x94fa6e19 in __pthread_wqthread + 0x000001C0 (libsystem_c.dylib + 0x00018e19)
# 3 0x94f8ecca in _start_wqthread + 0x0000001E (libsystem_c.dylib + 0x00000cca)
X86 Thread State:
eax: 0x00100170 ebx: 0x94fa6c67 ecx: 0xb0184f6c edx:0x950610ee
edi: 0xb0185000 esi: 0xb0185000 ebp: 0xb0184f88 esp:0xb0184f6c
ss: 0x00000023 eip: 0x950610ee cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000282
Thread 3:
# 1 0x95060c72 in ___semwait_signal + 0x0000000A (libsystem_kernel.dylib + 0x00014c72)
# 2 0x9502e88f in _sleep$UNIX2003 + 0x00000042 (libsystem_c.dylib + 0x000a088f)
# 3 0x02754012 in _MerpCreateSession + 0x00000B3F (merp + 0x00003012)
# 4 0x027536de in _MerpCreateSession + 0x0000020B (merp + 0x000026de)
# 5 0x02753669 in _MerpCreateSession + 0x00000196 (merp + 0x00002669)
# 6 0x02754c06 in _MerpCreateSession + 0x00001733 (merp + 0x00003c06)
# 7 0x94fa4557 in __pthread_start + 0x00000158 (libsystem_c.dylib + 0x00016557)
# 8 0x94f8ecee in _thread_start + 0x00000022 (libsystem_c.dylib + 0x00000cee)
X86 Thread State:
eax: 0x0000014e ebx: 0xb0206ae8 ecx: 0xb0206a7c edx:0x95060c72
edi: 0x9502e9b2 esi: 0xb0206ae0 ebp: 0xb0206ac8 esp:0xb0206a7c
ss: 0x00000023 eip: 0x95060c72 cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000246
Thread 4:
# 1 0x950610ee in ___workq_kernreturn + 0x0000000A (libsystem_kernel.dylib + 0x000150ee)
# 2 0x94fa6e19 in __pthread_wqthread + 0x000001C0 (libsystem_c.dylib + 0x00018e19)
# 3 0x94f8ecca in _start_wqthread + 0x0000001E (libsystem_c.dylib + 0x00000cca)
X86 Thread State:
eax: 0x00100170 ebx: 0x94fa6c67 ecx: 0xb0288f6c edx:0x950610ee
edi: 0xb0289000 esi: 0xb0289000 ebp: 0xb0288f88 esp:0xb0288f6c
ss: 0x00000023 eip: 0x950610ee cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000282
Thread 5:
# 1 0x95060c72 in ___semwait_signal + 0x0000000A (libsystem_kernel.dylib + 0x00014c72)
# 2 0x93c0f6c5 in +[NSThread sleepForTimeInterval:] + 0x00000097 (Foundation + 0x0009f6c5)
# 3 0x02260530 in _RegisterWindowForMouseMoveEvents + 0x000003F3 (MicrosoftComponentPlugin + 0x0000c530)
# 4 0x93c0e1d8 in -[NSThread main] + 0x0000002D (Foundation + 0x0009e1d8)
# 5 0x93c0e15b in ___NSThread__main__ + 0x00000574 (Foundation + 0x0009e15b)
# 6 0x94fa4557 in __pthread_start + 0x00000158 (libsystem_c.dylib + 0x00016557)
# 7 0x94f8ecee in _thread_start + 0x00000022 (libsystem_c.dylib + 0x00000cee)
X86 Thread State:
eax: 0x0000014e ebx: 0xb030a530 ecx: 0xb030a49c edx:0x95060c72
edi: 0x9502e9b2 esi: 0x00000000 ebp: 0xb030a4e8 esp:0xb030a49c
ss: 0x00000023 eip: 0x95060c72 cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000246
Thread 6:
# 1 0x950610ee in ___workq_kernreturn + 0x0000000A (libsystem_kernel.dylib + 0x000150ee)
# 2 0x94fa6e19 in __pthread_wqthread + 0x000001C0 (libsystem_c.dylib + 0x00018e19)
# 3 0x94f8ecca in _start_wqthread + 0x0000001E (libsystem_c.dylib + 0x00000cca)
X86 Thread State:
eax: 0x00100170 ebx: 0x94fa6c67 ecx: 0xb038cf6c edx:0x950610ee
edi: 0xb038d000 esi: 0xb038d000 ebp: 0xb038cf88 esp:0xb038cf6c
ss: 0x00000023 eip: 0x950610ee cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000282
Thread 7:
# 1 0x950610ee in ___workq_kernreturn + 0x0000000A (libsystem_kernel.dylib + 0x000150ee)
# 2 0x94fa6e19 in __pthread_wqthread + 0x000001C0 (libsystem_c.dylib + 0x00018e19)
# 3 0x94f8ecca in _start_wqthread + 0x0000001E (libsystem_c.dylib + 0x00000cca)
X86 Thread State:
eax: 0x00100170 ebx: 0x94fa6c67 ecx: 0xb0102f6c edx:0x950610ee
edi: 0xb0103000 esi: 0xb0103000 ebp: 0xb0102f88 esp:0xb0102f6c
ss: 0x00000023 eip: 0x950610ee cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000282
Loaded modules:
0: Microsoft Word (14.2.3.120616 Reg=en Loc=0x040c: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/Microsoft Word
1: mbukernel (14.2.3.120616 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/mbukernel.framework/Versions/14/mbukernel
2: MicrosoftSetupUI (14.2.3.120616 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftSetupUI.framework/Versions/14/MicrosoftSetupUI
3: MicrosoftComponentPlugin (14.2.3.120616 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftComponentPlugin.framework/Versions/14/MicrosoftComponentPl ugin
4: Netlib (14.2.3.120616 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/Netlib.framework/Versions/14/Netlib
5: MicrosoftOLE (14.2.3.120616 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftOLE.framework/Versions/14/MicrosoftOLE
6: MicrosoftOLEAutomation (14.2.3.120616 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftOLEAutomation.framework/Versions/14/MicrosoftOLEAutomation
7: merp (2.2.4.120616 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/merp.framework/Versions/14/merp
8: MSXML (14.2.3.120616 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MSXML.framework/Versions/14/MSXML
9: MicrosoftOffice (14.2.3.120616 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftOffice.framework/Versions/14/MicrosoftOffice
10: OfficeArt (14.2.3.120616 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/OfficeArt.framework/Versions/14/OfficeArt
11: MicrosoftOleo (14.2.3.120616 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftOleo.framework/Versions/14/MicrosoftOleo
12: MicrosoftMathFont (14.2.3.120616 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftMathFont.framework/Versions/14/MicrosoftMathFont
13: MicrosoftChartPlugin (14.2.3.120616 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftChartPlugin.framework/Versions/14/MicrosoftChartPlugin
14: MicrosoftPTLS (14.2.3.120616 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftPTLS.framework/Versions/14/MicrosoftPTLS
15: MsgrLibClient (8.0.0.120616 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/MsgrLibClient.framework/Versions/14/MsgrLibClient
16: MBURibbon (14.2.3.120616 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MBURibbon.framework/Versions/14/MBURibbon
17: MViewLib (14.2.3.120616 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/MViewLib.framework/Versions/14/MViewLib
18: WLMUser (14.2.3.120616 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/WLMUser.framework/Versions/14/WLMUser
19: WLMGraphicsDevice (14.2.3.120616 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/WLMGraphicsDevice.framework/Versions/14/WLMGraphicsDevice
20: WLMKernel (14.2.3.120616 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/WLMKernel.framework/Versions/14/WLMKernel
21: Gfx (14.2.3.120616 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/Gfx.framework/Versions/14/Gfx
22: SmartArt (14.2.3.120616 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/SmartArt.framework/Versions/14/SmartArt
23: MicrosoftCloudServices (14.2.3.120616 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftCloudServices.framework/Versions/14/MicrosoftCloudServices
24: mbustrings (14.2.3.120616 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/mbustrings.framework/Versions/14/mbustrings
25: mbulocale (14.2.3.120616 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/mbulocale.framework/Versions/14/mbulocale
26: wlmstrings (14.2.3.120616 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/wlmstrings.framework/Versions/14/wlmstrings
27: CocoaUI (14.2.3.120616 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/CocoaUI.framework/Versions/14/CocoaUI
28: MicrosoftOfficeDRM (14.2.3.120616 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftOfficeDRM.framework/Versions/14/MicrosoftOfficeDRM
29: ThreadPool (14.2.3.120616 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/ThreadPool.framework/Versions/14/ThreadPool
30: MicrosoftMenuLibrary (14.2.3.120616 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftMenuLibrary.framework/Versions/14/MicrosoftMenuLibrary
31: StdUrlMoniker (14.2.3.120616 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/StdUrlMoniker.framework/Versions/14/StdUrlMoniker
32: Uniscribe (14.2.3.120616 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/Uniscribe.framework/Versions/14/Uniscribe
33: mbuinstrument (14.2.3.120616 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/mbuinstrument.framework/Versions/14/mbuinstrument
34: WinCrypto (14.2.3.120616 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/WinCrypto.framework/Versions/14/WinCrypto
35: mbupgx.dylib: /Applications/Microsoft Office 2011/Office/MicrosoftSetupUI.framework/Libraries/mbupgx.dylib
36: libcrypto.0.9.7.dylib: /usr/lib/libcrypto.0.9.7.dylib
37: mbunamedstrings (14.2.3.120616 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/mbunamedstrings.framework/Versions/14/mbunamedstrings
38: CocoaTooltipParser (14.2.3.120616 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/CocoaTooltipParser.framework/Versions/14/CocoaTooltipParser
39: DocEx (14.2.3.120616 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/DocEx.framework/Versions/14/DocEx
40: WinHttp (14.2.3.120616 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/WinHttp.framework/Versions/14/WinHttp
41: MicrosoftCredui (14.2.3.120616 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftCredui.framework/Versions/14/MicrosoftCredui
42: MicrosoftDDCS (14.2.3.120616 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftDDCS.framework/Versions/14/MicrosoftDDCS
43: WinAPIUI (14.2.3.120616 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/WinAPIUI.framework/Versions/14/WinAPIUI
44: MicrosoftCSI (14.2.3.120616 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftCSI.framework/Versions/14/MicrosoftCSI
45: MetEx (14.2.3.120616 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MetEx.framework/Versions/14/MetEx
46: MicrosoftFBA (14.2.3.120616 Reg=(null) Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftFBA.framework/Versions/14/MicrosoftFBA
47: XPG (14.2.3.120616 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/XPG.framework/Versions/14/XPG
48: MicrosoftFS (14.2.3.120616 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftFS.framework/Versions/14/MicrosoftFS
49: MicrosoftWlmFile (14.2.3.120616 Reg=en-US Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftWlmFile.framework/Versions/14/MicrosoftWlmFile
50: MicrosoftWebServices (14.2.3.120616 Reg=en-US Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftWebServices.framework/Versions/14/MicrosoftWebServices
51: WebKit (8536.26.14 Reg=English Loc=0x0000: /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
52: WebCore (8536.26.14 Reg=English Loc=0x0000: /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
53: Oimg (14.2.3.120616 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/Oimg.framework/Versions/14/Oimg
54: Librarian (1 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/Librarian.framework/Versions/A/Librarian
55: ProtocolBuffer (104 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/ProtocolBuffer.framework/Versions/A/ProtocolB uffer
56: libffi.dylib: /usr/lib/libffi.dylib
57: PrintFabPDE (2.14 Reg=English Loc=0x0000: /Library/Printers/PPD Plugins/PrintFabPDE.plugin/Contents/MacOS/PrintFabPDE
58: libGPUSupport.dylib: /System/Library/PrivateFrameworks/GPUSupport.framework/Versions/A/Libraries/lib GPUSupport.dylib
59: GLRendererFloat (1.8.6 Reg=English Loc=0x0000: /System/Library/Frameworks/OpenGL.framework/Resources//GLRendererFloat.bundle/G LRendererFloat
60: libcldcpuengine.dylib: /System/Library/Frameworks/OpenCL.framework/Versions/A/Libraries/libcldcpuengin e.dylib
61: libCoreFSCache.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreFSCache .dylib
62: ATSHI.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/ATSHI.dylib
63: libTraditionalChineseConverter.dylib: /System/Library/CoreServices/Encodings/libTraditionalChineseConverter.dylib
64: libSimplifiedChineseConverter.dylib: /System/Library/CoreServices/Encodings/libSimplifiedChineseConverter.dylib
65: cl_kernels: cl_kernels
66: cl_kernels: cl_kernels
67: GLEngine (1.8.6 Reg=English Loc=0x0000: /System/Library/Frameworks/OpenGL.framework/Resources/GLEngine.bundle/GLEngine
68: DictationServicesCore (4.7.12 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/SpeechObjects.framework/Versions/A/Frameworks /DictationServicesCore.framework/DictationServicesCore
69: libGLProgrammability.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
70: AppleIntelHD4000GraphicsGLDriver (8.0.6 Reg=English Loc=0x0000: /System/Library/Extensions/AppleIntelHD4000GraphicsGLDriver.bundle/Contents/Mac OS/AppleIntelHD4000GraphicsGLDriver
71: Speller (14.2.3.120616 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/Shared Applications/Proofing Tools/French Speller.proofingtool/Contents/MacOS/Speller
72: MicrosoftProofing (14.2.3.120616 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftProofing.framework/Versions/14/MicrosoftProofing
73: ScriptingBridge: /System/Library/Frameworks/ScriptingBridge.framework/Versions/A/ScriptingBridge
74: FrenchGrammar (14.2.3.120616 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/Shared Applications/Proofing Tools/FrenchGrammar.proofingtool/Contents/MacOS/FrenchGrammar
75: libFontRegistryUI.dylib: /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framewo rk/Resources/libFontRegistryUI.dylib
76: PrintCocoaUI (409 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/PrintingPrivate.framework/Versions/Current/Pl ugins/PrintCocoaUI.bundle/Contents/MacOS/PrintCocoaUI
77: PrintingPrivate (91.1 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/PrintingPrivate.framework/Versions/A/Printing Private
78: CoreLocation (1239.39 Reg=English Loc=0x0000: /System/Library/Frameworks/CoreLocation.framework/Versions/A/CoreLocation
79: GeoServices (1 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/GeoServices.framework/Versions/A/GeoServices
80: unorm8_bgra.dylib: /System/Library/Frameworks/OpenCL.framework/Versions/A/Libraries/ImageFormats/u norm8_bgra.dylib
81: QuickTime (2599.13 Reg=English Loc=0x0000: /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
82: CrashReporterSupport (415 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
83: ImageKit (667 Reg=English Loc=0x0000: /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.fram ework/Versions/A/ImageKit
84: CoreAUC (6.16.00 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/CoreAUC.framework/Versions/A/CoreAUC
85: libc++abi.dylib: /usr/lib/libc++abi.dylib
86: QuartzFilters (1.7.0 Reg=English Loc=0x0000: /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzFilters .framework/Versions/A/QuartzFilters
87: libcrypto.0.9.8.dylib: /usr/lib/libcrypto.0.9.8.dylib
88: CoreServices (57 Reg=English Loc=0x0000: /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
89: libDiagnosticMessagesClient.dylib: /usr/lib/libDiagnosticMessagesClient.dylib
90: libTIFF.dylib: /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib
91: Quartz (1.5 Reg=English Loc=0x0000: /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
92: RawCamera (666 Reg=English Loc=0x0000: /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
93: CoreServicesInternal (154.2 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/CoreServicesInternal.framework/Versions/A/Cor eServicesInternal
94: CoreText: /System/Library/Frameworks/CoreText.framework/Versions/A/CoreText
95: libdnsinfo.dylib: /usr/lib/system/libdnsinfo.dylib
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97: RemoteViewServices (80.5 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/Remot eViewServices
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Operating System Information
Operating System: Mac OS X 10.8.2 (Build 12C3006)
CPU: Intel Core Duo, Number: 4, Speed: 1700 MHz
gestaltPhysicalRAMSizeInMegabytes err = 0, result = 4096 MB
gestaltSystemVersion err = 0, result = 0x1082
Screen: 1366 x 768, depth = 32, ltbr = 0, 0, 768, 1366
Microsoft Application Information:
Error Reporting UUID: 03AAA202-2DAB-40E6-9A1C-1B84E6DB7ACA
Time from launch: 0 hours, 0 minutes, 11 seconds
Total errors on this client: 65For future reference please don't post crash logs. They are very long and are of little to no help in diagnosing a problem.
Let's have you start with reinstalling Mountain Lion:
Reinstalling Lion/Mountain Lion Without Erasing the Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
Reinstall Lion/Mountain Lion: Select Reinstall Lion/Mountain Lion and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
Let me know if this does or doesn't help. If it doesn't help then try uninstalling Office, then reinstalling it. You need to uninstall it completely, so download EasyFind 4.9. Use it to search out all of Office's files on your computer. Or, you can follow these instructions:
How to completely remove Office for Mac 2011
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