Mac does not recognise ipod nano.

i am using nano for 8 months already.
it had little problems till this day, and just resetting the nano would help to solve the recognising problems arised in the time being whatsoever.
but this time i have an exclamation point on a folder on the screen, and it won't go away.
when i try to connect the nano to my mac, it sees nano as a random hd (namely "apple ipod media"), but does not recognise it as "ipod nano" which we love and cherish when we automatically see it on dt and itunes if it's connected to our macs.
a pop up comes to my screen when i connect nano to mac, i press initalize, and it opens disc utility. the program doesn't help me for restoring the ipod.
using ipod updater as a restoring tool doesn't work neither (obviously).
...help?

Try this:
Windows 8.1, 64bit
It appears that the 64bit install messed up the device drivers for the Apple mobilie devices connecting as USB.
I tried many things, I may have missed a step below.  But the following is what I believe was the fix - since it worked on a 2nd PC.
Make sure you are using an administrator account.  Any of them on your machine will do for the following
a) Get Windows to restart the drivers:
    - disconnect your USB device and close ITunes
    - connect your USB device
    - if ITunes loads, close it.
b) File explorer:
Open File explorer and browse to
C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers
In that folder there should be a set of files named "usbaapl64...."
right click on the one ending in "INF"
Select Install.  It's very quick.
remove the USB device
c) Restart the computer.
When you login again, load ITunes before you attach your USB device.

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