Mac does not recognize wireless keyboard and track pad.
After waking my Mac from sleep it does not recognize the wireless keyboard and track pad. OS 10.7.5.
Does your iMac recognize any other BT devices? For example a trackpad, or a wireless mouse?
Also, check Applications -> Utilities -> Console and look for bluetooth messages.
Similar Messages
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iMac does not recognize wifi keyboard and track pad... cursor stays in top left corner under apple ?...
Phillip,
I had this problem recently with a 3-year old Mac Pro intel, which was eventually replaced by Apple due to myriad other problems. When the frozen mouse happened, there was nothing I could do. Very frustrating to have the screen boot and the cursor is up there stuck, on the top left corner of the screen. Frozen. I called support several times. They were amazed. At one point they had me buy a cheap USB mouse (I was using a wireless mouse from Logitech and they thought there might be some kind of conflict). The USB mouse didn't work, either. Neither did an Apple mouse when I went out to buy one.
I ended up driving 70 miles to take the Mac to an Apple Store. I think they reinstalled the (Leopard) system in some secret way, because when the mouse was frozen so was everything else and I couldn't open the disk drive to put the OSX disk in there.
Why I'm here right now is that the same thing happened today with my NEW 3-month-old REPLACEMENT MAC PRO using its brand new wireless mouse, and I was hoping to find some insight. Again, a frozen cursor after the boot. Same top-left corner of the screen. Unlike you, when I click the mouse nothing happens -- no drop down.
Luckily, when I hard-rebooted by holding the button in, the mouse cursor came back. This time. Now I am afraid to turn my computer off. Been there done that before. Anyone have suggestions?
Thanks in advance. -
Desktop Mac does not recognize Wireless Keyboard
my iMAc does not recognize my wireless keyboard. It works fine with my iPad.
Does your iMac recognize any other BT devices? For example a trackpad, or a wireless mouse?
Also, check Applications -> Utilities -> Console and look for bluetooth messages. -
Just bought a new mac mini, wireless keyboard, and track pad. My track pad will not synch. All advise I have been given is to change items in the setting menu, but I cant because I still have to get through the setup!!
The power button for the Trackpad is on the right hand end of the battery case. Press that button to initiate the pairing process. On the top of the Trackpad just above the power button is a tiny green light (you probably cannot see it unless it is lighted). That light will indicate ehther or not the Trackpad is discoverable. If the Trackpad has discoverable the green light will blink on and off. If it does not pair within 3 minutes you will have to press the power button again to re-initiate the pairing process. Once your Trackpad has paired, you can just leave it on and it will pair automatically when you reboot your Mac.
If you are having problems pairing, try turning off any other Bluetooth devices within 30 or so feet of your Mac mini. That includes other Computers, iPhones, iPads, etc. that may be in the area. Once your Trackpad has pairedwith your mini, you don't have to be concerned about other Bluetooth devices.
One other hint, I find that although the Wireless Trackpad does not eat batteries as fast as the Magic Mouse it still uses more than the Wireless Keyboard. It is a good idea to keep a supply of AA batteries around. I have used Apple's Rechargable batteries, but found they did not last that long before needing to be recharged. I have had the best battery life from Duracell Quantum batteries. -
My iMac was off during a recent thunderstorm. When I power up the computer all is fine. However the wireless keyboard and track pad are not recognized by the computer. Their power lights blink twice, go off, then blink again. Any suggestions?
Turned out that I had to disconnct the keyboard from the new iMac in order to show in the old iMac.
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I have an Imac in my bedroom and apple tv hooked to my big screen in my living room. When I select mirror Imac on the Imac to view on the big screen in living room, can I get a wireless keyboard and track pad to control Imac from living room?
I do something like that, and can confirm 20 feet won't be a problem. More than 30 or so might be.
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Wireless keyboard and track pad in one
Isn't there a wireless keyboard with built in track pad available for the macbook. Seems to me that there should be - or is my only option to get the keyboard, the track pad and the extra thingy that joins them together? I want a wireless set up exactly like my macbook (i.e. small trackpad below keyboard letters.
The power button for the Trackpad is on the right hand end of the battery case. Press that button to initiate the pairing process. On the top of the Trackpad just above the power button is a tiny green light (you probably cannot see it unless it is lighted). That light will indicate ehther or not the Trackpad is discoverable. If the Trackpad has discoverable the green light will blink on and off. If it does not pair within 3 minutes you will have to press the power button again to re-initiate the pairing process. Once your Trackpad has paired, you can just leave it on and it will pair automatically when you reboot your Mac.
If you are having problems pairing, try turning off any other Bluetooth devices within 30 or so feet of your Mac mini. That includes other Computers, iPhones, iPads, etc. that may be in the area. Once your Trackpad has pairedwith your mini, you don't have to be concerned about other Bluetooth devices.
One other hint, I find that although the Wireless Trackpad does not eat batteries as fast as the Magic Mouse it still uses more than the Wireless Keyboard. It is a good idea to keep a supply of AA batteries around. I have used Apple's Rechargable batteries, but found they did not last that long before needing to be recharged. I have had the best battery life from Duracell Quantum batteries. -
Mac Book Pro 15inch i7 - Keyboard and track pad lockup/freeze/stop working
Hi Everyone,
I am new to the forum and have bought my first Macbook pro about 2 weeks ago.
I have been using Macs for years at work but never had my own until now.
The problem I am facing is a little concerning since the machine is only 2 weeks old.
When it wakes from sleep, the keyboard or track pad simply dont work, so I am unable to enter my password to gain access to the machine.
Another strange thing I noticed if I click APPLE and then ABOUT THIS MAC.
Nothing happens.
Is there anything I can do to repair this or run a diagnostic of some sort?
An external wacom tablet plugged in works and a mouse too, but the internal track pad and keyboard does not, on waking from sleep mode.
Any help and suggestions would be greatly appreciated.
Thank you
Bobbyto anyone looking for a solution to the problem of the Macbook Pro keyboard and trackpad not working freezing or locking up. here is a rather through issue.
http://gigaom.com/apple/the-curious-case-of-the-missing-macbook-pro-keyboard-and -trackpad/
After paying nearly £2000 for a machine that is starting to give me problems, I feel like I would rather return it and get my money back, until this problem is addressed.
With so many people having this problem for over 2 years, Apple has done nothing about it.
I had the impression Apple was always really quick to respond to hardware flaws.
Any tips on what I should do? I am still in my 90 day warranty...
Message was edited by: Bobby Locksville -
How can I get my new wireless keyboard and track pad set up?
I just bought a new mac mini, wireless keyboard and trackpad. Do I still need a wired keyboard and mouse to get the thing set up? Trackpad seems to be working as I can move around the screen but I can't click where I need to click to move onto the next step...
It should work initially withe BT KB and mouse
Troubleshooting wireless mouse and keyboard issues
Maybe
OS X: Bluetooth devices become unresponsive
ALso see:
http://support.apple.com/kb/TS4456
Mac mini (Mid 2011 and later) and iMac (Late 2012): Bluetooth keyboard may not pair during Setup Assistant -
New mac mini system will not recognize wireless keyboard and trackpad.
My brand new mac mini system will not initialize properly. The return on the track pad are not being recognized, although scrolling is. Any others find this? Support could not figure this out on the phone. They sent me out to get new batteries and now they are closed. Batteries have been changed and still nothing.
My Mac MINI gave me one heck of a time trying to get it to recognize my Bluetooth mouse and keyboard. both Apple brand.
I finally had to connect an old USB mouse and keyboard to get the silly thing to connect.
Don't forget to repair permissions.
I also had to shut the computer down and start it back up a couple of times before it would connect. I think it has to do with the new Bluetooth 4.0 wireless technology.
I also turned off my Bluetooth devices and turned them on again, then I pulled the batteries out a couple of times and tried again and again.
I also put in new battries even thiough the ones I replaced were about a week old.
Finally, the MINI recognised the mouse and keyboard.
I wish I could tell you which thing did the trick. -
Losing bluetooth connection with keyboard and track pad
Every few minutes, I lose the connection between my wireless keyboard and track pad and the computer. Since its happening simultaneously, I don't think its an issue with either the trackpad or keyboard but bluetooth. I've tried turning my computer off and unplugging it and no dice. Its a real productivity kill right now. HELP!!!
Hey all - thanks. I've tried swapping batteries and my battery power is 100%. I've turned the computer off completely and back on. I've even unplugged it and turned off the keyboard and track pad.
My computer will not let me turn Bluetooth off. It give me a warning sign that I won't be able to use the computer and the only option is ok.
I'm also not having any luck finding out the RSSI levels to see if there's any interference. As far as I know, there are only three devices via blue tooth and I turned off one (my iPhone) and the only other two are the track pad and keyboard.
When I try to follow the RSSI instructions, the option - click doesn't do anything. Very frustrated and thinking I'll need to schedule time with Apple. Today has been very frustrating. -
I update my Mac to version 10.9.2 and now my printer does not work anymore. I did all the software updates and I do not understand why my mac does not recognize the printer anymore?
Go to the website of the manufacturer of your printer and check to see if they have released an updated driver for your particular model.
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I have a desktop mac operating on Mac OSx 10.4.11 and the system does not recognize my iphone and I am unable to upgrade to the newest itunes version. What do I need to do?
Backup first
It is always best to have a full bootable backup before you upgrade. If you fail to do this you will be unable to return to this OS if you decide you don't like the new OS. Also there is a slight chance that an install could lose everything on the Mac. The backup must be to an external hard disk. Preferably use Carbon Copy Cloner to make a bootable backup of the whole disk.
Erase before the install
Once you have a bootable backup on an external disk it is best to erase the internal disk with the new installer DVD before you install.
During the install
Preferably do not import any data or preferences from earlier OSs during the install process as this can reintroduce bugs.
OS numbers and names
OS X 10.4.x - Tiger
OS X 10.5.x - Leopard
OS X 10.6.x - Snow Leopard
OS X 10.7.x - Lion
OS X 10.8.x - Mountain Lion
More about Macs
The Apple History site has specifications for every Mac ever produced: http://www.apple-history.com/
Upgrade to Leopard
Those wishing to upgrade to Leopard should be aware that install disks can be expensive unless you contact Apple. Details: http://lowendmac.com/deals/best-os-x-leopard-prices.html Standard Leopard installers impose several hardware limitations including speed and RAM size but all these restrictions can be overcome. Google for details. Leopard works well at 500 MHz with 1 GB of RAM and many happy users have less than this.
Upgrade beyond Leopard
OSs beyond OS X 10.5.8 require an Intel processor. If in doubt check this: Click the apple at the top left of your screen and select 'About this Mac'. This will give you your OS number. Then click 'More Info' to see which processor you have. If it says PowerPC you cannot upgrade to Snow Leopard and above. If you have an Intel Mac it is well worth upgrading to Snow Leopard now and then considering other options after that. You can buy Snow Leopard here: http://store.apple.com/us/product/MC573Z/A
Upgrade beyond Snow Leopard
Information about upgrading Snow Leopard to Lion or Mountain Lion: http://store.apple.com/us/product/MD256Z/A
Important
Check that your Mac complies with any requirements. If you are not in the US you should use the Change Country link at the bottom of Apple pages. -
MBP keyboard and track pad not working
Today the keyboard and track pad on our mac book pro laptop just stopped working. The mouse connected to it by usb continued to work but we can't type or anything. We tried the ^F6 keyboard shortcut but it did nothing since of course the keyboard isnt working. And it is also not the number lock key. The computer was working fine all day up until now. It is just under a year old. Any ideas?
I'm having the same problem. It appeared yesterday and then magically "repaired" itself. My MBP was fine today. Tonight the problem is back. No response from the keyboard and track pad. Track pad works fine using a USB mouse. My problem appears at start up. The cursor is in the usual upper left hand corner. It can't be moved. Restart, sleep then restart do not solve the problem.
Suggestions? -
I use different languages in my daily activities, when typing other than English Mac does not recognize them, is there anyway can Mac stop suggesting or automatically correcting me?
Is this a problem with the computer or with the word processor? MS Word for example seems to think its grammar and spelling are better than mine - they are not. You have to go into MS Word preferences and uncheck all the useless "help" it wants to provide.
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