Mac doesn't get past "Starting Mac OS X" screen
Oh, man.
After manually uninstalling Norton Internet Security because of incompatability, I restarted my computer. I was very careful to only remove files as per the technical assistant informed me. Now my screen stops at the "Starting Mac OS X" screen with the bar all the way filled. I am very worried as this is my first Mac and all my school work is on it!
Any help would be greatly appreciated!
Alexandria C.
iMac G5: Fails to startup
The following could also apply to your MacBook - worth a try!
Some users are reporting an issue where iMac G5s fail to properly startup -- apparently at a hardware level -- never reaching the Mac OS X startup splash screen (Apple logo with a spinning progress indicator).
[Note that in cases where the system does reach the Mac OS X startup splash screen or further progression but stalls, software issues may be to blame.]
Potential fixes
Disconnect external devices External devices -- especially those that draw power from the system -- can cause issues with startup that manifest either at the beginning of or later in the boot process. Try temporarily any external FireWire or USB devices then re-attempt startup and check for persistence of the issue.
Reset SMU Although this workaround was not successful in Connors' case, resetting the iMac G5's SMU (system management unit) as described in Apple Knowledge Base article #301733 can resolve a variety of power-related problems, including sudden-onset startup failure.
Check power cables Check your power cord for a loose connection. As noted in the aforementioned reader case, unplugging and re-plugging the power cord can sometimes result in a successful startup -- likely the result of a more snug fit.
Also, power cables can become defective or ship in such a state. Try exchanging the power cable from a problematic machine with a system that starts up properly to eliminate this as a potential cause.
Similar Messages
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Photoshop CS4 doesn't get past "Starting-up plug-ins..."
Hi,
I'm running on a Pentium4, 2.8GHz, 1.25GB ram, GeForce4 MX 440 with AGP8X 64MB, win XP.
Up until yesterday I was able to run all my Adobe Design Premium CS4 Suite just fine. Today I tried to run Photoshop and it stops at the splash screen saying "Starting-up plug-ins... Extensis...". It also happens with InDesign and Illustrator. The other programs are running normaly.
I tryed reinstalling the suite.
I tryed clicking ctrl + alt + shift to clean the preferences.
I tryed renaming the files to OLD in Application Data\Adobe\Adobe Photoshop CS4\Adobe Photoshop CS4 Settings\
I tryed renaming the ScriptingSupport to ScriptingSupport~ in Adobe\Adobe Photoshop CS4\Plug-ins\Extensions\
The last thing I did with Photoshop was to create an Action to crop images and apply it with Automate>Batch to 300 images. It did the job but after that Photoshop stopped working and so did Illustrator and InDesign.
I was searching for a solution in the forum and people asked wether there were any 3rd party plugins installed. There are 12 folders in Adobe\Adobe Photoshop CS4\Plug-ins\ so I'm not sure witch of them are 3rd party plugins. I didn't install any 3rd party photoshop plugin ever but I did install a 3rd party plugin on Illustrator about a month ago.
Now, in my search for a solution I ran into this page: http://store.adobe.com/store/en_us/popup/software/creativesuite/designpremium4/systemreqs. html saying that the Adobe Design Premium CS4 Suite requires 2GB ram to run. Did Adobe updated this requirements overnight or was I performing a miracle running the CS4 with just 1.25GB ram?
My video drivers are updated.
Thanks in advance for any help.You'll need to identify and remove your 3rd party plug-ins methodically, possibly by looking at the modification date. Move the folder/file(s) out from under the Plug-ins area entirely; just renaming them (unless you change the .8bf file extension or put a ~ on the front of the name) will NOT disable them.
Specifically, look for one or more plug-ins by Extensis, since that's apparently where it stalls.
-Noel -
I just opened my new Mac Pro and I have a USB keyboard, not a bluetooth -- it doesn't recognize the USB keyboard and I can't get past the "bluetooth keyboard pairing" screen.
What specific KB?
Do you know it works?
I set my 2103 nMP with an older (black) Apple USB KB and it worked fine -
Computer doesn't get past login screen with new HDD
I recently purchased a new Seagate (750GB Momentus) hard drive for my 2010 Macbook Pro. The first one didn't work well so I sent it in for a replacement, but now the replacement one is having the same issue. When I boot the computer, it doesn't get past the boot screen half the time. When it does, however, I can't get past the login screen; when I click login it flashes white and then goes back to the login screen. Disk utility claims to repair the drive each time that it is run, but always comes up with the same errors after booting. I am totally out of ideas.
Thanks in advance!Drive Preparation
1. Boot from your Recovery HD. When the menu appears select Disk Utility and click on the Continue button.
2. After DU loads select your hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Note the SMART status of the drive in DU's status area. If it does not say "Verified" then the drive is failing or has failed and will need replacing. SMART info will not be reported on external drives. Otherwise, click on the Partition tab in the DU main window.
3. Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Set the format type to Mac OS Extended (Journaled.) Click on the Options button, set the partition scheme to GUID (for Intel Macs) or APM (for PPC Macs) then click on the OK button. Click on the Partition button and wait until the process has completed.
4. Select the volume you just created (this is the sub-entry under the drive entry) from the left side list. Click on the Erase tab in the DU main window.
5. Set the format type to Mac OS Extended (Journaled.) Click on the Security button, check the button for Zero Data and click on OK to return to the Erase window.
6. Click on the Erase button. The format process can take up to several hours depending upon the drive size.
To boot to the Recovery HD restart the computer. After the chime press and hold down the COMMAND and "R" keys until you see the spinning gear. -
I've rented a movie but it seems to stick at the download screen. I get the message "ready to play in......" (time stated varies) but it doesn't get past this screen. I've left my broadband and apple TV on all night but this message is still there. Any ideas what I'm doing wrong?
Neerav
The Apple TV streams the movie you rent and loads up enough in its memory to let you watch buffer free and then forgets the movie. You get a rental for 30 days until you start to watch it then you have if for 48 hours.
The only thing you can do is play it when you want to watch it, if there is a problem when you do that contact apple or post again. The Apple TV does not download the movie so if you switch off and resume later it will need to reload but can start from where you left off.
Jules -
I cannot install flash latest player it doesn't get past 25% and I have been trying for weeks.
I cannot install flash latest player it doesn't get past 25% and I have been trying for weeks.
To give you any useful advice, I'm going to need to know more about your computer and browser:
https://forums.adobe.com/message/5249945#5249945 -
My backups using Time Machine to my Time Capsule worked fine until a week ago. Since then it gets stuck on "Preparing ...". I have left it preparing overnight and it doesn't get past this stage. What else can I do?
Mavericks does really nasty stuff..
Try manually mounting the sparsebundle and extract the files you want.
Yet another Pondini reference. http://pondini.org/TM/15.html
We have avoided Mavericks you see knowing that it would cause these kinds of issues..
You never ever load a new OS without doing a disk image beforehand.. TM is not reliable enough or trustworthy to be depended on.
If none of the above work..
I would get a USB drive on the computer and install Mountain Lion or whatever OS you had before you unfortunately upgraded to Mavericks.. Then use TM from that decent installation but mount the sparsebundle and choose the backup from a date well before mavericks was installed.
Once you have extracted the files.. or even done a full restore you might be able to extract the files you want. -
My MacBook Pro has been having difficulties at startup. It sometimes locks and doesn't get past the white screen. It has also locked up several times and gotten a green stripes across the entire screen. What is causing this and how do I fix it?
You don't, take it to Apple for repair.
This might interest you if it's too old to fix.
My computer is not working, is my personal data lost? -
G5 dual 2.7GHz refuses to get past the grey apple logo screen no matter what I do!
Hoping that someone might be able to help, as I think I have tried pretty much everything and I’m running out of ideas now!
It’s a G5 dual 2.7GHz that refuses to get past the grey apple logo screen no matter what I do!
everything passes the extended apple hardware test (2.5)
3GB of RAM (2x1GB brand new from crucial)
won’t start from a original OS 10.58 disk
passes disk utility when connected to another mac via FW target mode
nothing other than keyboard/monitor attached
all of this done; http://support.apple.com/kb/TS2570
tried alternative HDD’s without any joy
won’t safe boot
stays at the grey apple logo screen and the fans then start revving up excessively
Any other suggestions or advice very gratefully received!BDAqua wrote:
Seems strange that it's trying to invoke "AppleIntelCPUPowerManagement" on a G5, but maybe it's all inclusive???
Though it exists on my Universal 10.5.8 Install, it does NOT appear to be a loaded extension....
/System/Library/Extensions/AppleIntelCPUPowerManagement.kext
BD, is that showing up in your PM's extensions folder? I wouldn't expect to see it loaded in a PM, but I wonder why the installer loads it unless the 10.5 installer loads a system that could boot an Intel, too, when it installs on a PM. (I read somewhere this weekend that an Intel will actually boot from an APM formatted disc as well as a GUID formatted disc) Curious.
I recall seeing yesterday or Saturday on one of the discussion threads someone having that extension show up in a verbose boot on a PM that was having problems booting into Leo. I think I advised trashing the kernel caches and touching Extensions in that one, but it is puzzling that it shows up here as well.
This is the other discussion: https://discussions.apple.com/message/15161427#15161427 -
I accidentally turned off bluetooth and now my keyboard won't connect. I already tried to reboot the computer. I can't use the mouse because I ca't get past the user log-in screen. Please help
http://www.cultofmac.com/247979/whoops-reconnect-your-bluetooth-keyboard-and-mac -after-logging-out-os-x-tips/
had the same problem and it worked! -
I recently added photoshop elements 12 to my computer but can't get past the initial log in screen. It goes gray and spins. I have a current serial number and log in ID/password but still not working. Any thoughts?
Hello,
I recommend you contact AT&T's dedicated BB Support staff (call their front line, request escalation to BB Support) and have them check to be sure that your account with them is correctly configured for this device. Sometimes when switching devices things don't fully automatically move behind the scenes, and only they (ATT) can validate that.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
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PIN: C0001B7B4 Display/Scan Bar Code
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PIN: C0005A9AA Display/Scan Bar Code -
I Shut down my Mac by holding in the power button after my iMac froze and now when I try to turn it back it on all I get is the grey screen with Apple loge and the timer and doesn't get any further. I have tried the diagnostic test but nothing was found.
Take each of these steps that you haven't already tried. Stop when the problem is resolved.
To restart an unresponsive computer, press and hold the power button for a few seconds until the power shuts off, then release, wait a few more seconds, and press it again briefly.
Step 1
The first step in dealing with a startup failure is to secure the data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since the last backup, you can skip this step.
There are several ways to back up a Mac that is unable to start. You need an external hard drive to hold the backup data.
a. Start up from the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.” The article refers to starting up from a DVD, but the procedure in Recovery mode is the same. You don't need a DVD if you're running OS X 10.7 or later.
b. If Step 1a fails because of disk errors, and no other Mac is available, then you may be able to salvage some of your files by copying them in the Finder. If you already have an external drive with OS X installed, start up from it. Otherwise, if you have Internet access, follow the instructions on this page to prepare the external drive and install OS X on it. You'll use the Recovery installer, rather than downloading it from the App Store.
c. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, start the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
d. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
If the startup process stops at a blank gray screen with no Apple logo or spinning "daisy wheel," then the startup volume may be full. If you had previously seen warnings of low disk space, this is almost certainly the case. You might be able to start up in safe mode even though you can't start up normally. Otherwise, start up from an external drive, or else use the technique in Step 1b, 1c, or 1d to mount the internal drive and delete some files. According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation.
Step 3
Sometimes a startup failure can be resolved by resetting the NVRAM.
Step 4
If a desktop Mac hangs at a plain gray screen with a movable cursor, the keyboard may not be recognized. Press and hold the button on the side of an Apple wireless keyboard to make it discoverable. If need be, replace or recharge the batteries. If you're using a USB keyboard connected to a hub, connect it to a built-in port.
Step 5
If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
Step 6
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to start up, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can start up now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
Step 7
If you've started from an external storage device, make sure that the internal startup volume is selected in the Startup Disk pane of System Preferences.
Start up in safe mode. Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to start and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know the login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
When you start up in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, the startup volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 11. If you ever have another problem with the drive, replace it immediately.
If you can start and log in in safe mode, empty the Trash, and then open the Finder Info window on the startup volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then restart as usual (i.e., not in safe mode.)
If the startup process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 8
Launch Disk Utility in Recovery mode (see Step 1.) Select the startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then restart as usual.
Step 9
If the startup device is an aftermarket SSD, it may need a firmware update and/or a forced "garbage collection." Instructions for doing this with a Crucial-branded SSD were posted here. Some of those instructions may apply to other brands of SSD, but you should check with the vendor's tech support.
Step 10
Reinstall the OS. If the Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Step 11
Do as in Step 9, but this time erase the startup volume in Disk Utility before installing. The system should automatically restart into the Setup Assistant. Follow the prompts to transfer the data from a Time Machine or other backup.
Step 12
This step applies only to models that have a logic-board ("PRAM") battery: all Mac Pro's and some others (not current models.) Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a startup failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
Step 13
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider. -
EMac can't get past starting up screen
Hi all,
My eMac G4 had Tiger (10.4.10?) and I attempted to upgrade to 10.4.11. No go. I kept encountering problems in the Installer.
So I rebooted to use Disk Utility and it found some drive problems that I fixed. Clean bill of health on permissions too.
Now when I restart, the computer won't get past the "Staring Mac OS X" screen. It just keeps spinning.
I've also tried in Safe mode . . . no difference.
Any thoughts?Since you already tried the first 3 things recommended, then this'd be the 4th!
It will take your OS back to it's Original for that install disc, and should allow you to boot up.
You can skip a lot of the upgrade steps by getting...
The combo update for PowerPC-based Macs...
http://www.apple.com/support/downloads/macosx10411comboupdateppc.html
The combo update for Intel-based Macs...
http://www.apple.com/support/downloads/macosx10411comboupdateintel.html
Repair Permissions afterwards, reboot.
It includes all the steps up to and including 10.4.11.
f this doesn't work and I still can't start up, what then?
I don't think that's going to happen... if it does, we most likely have a Hardware problem. -
From 10.6 to 10.8. MBP doesn't get past login screen
A friend has a Late 2008 MBP that she wanted to put Mountain Lion on. She contacted Apple for information on how to proceed. They told her she needed to install 10.6 before she could update to Mountain Lion. She purchased the Snow Leopard disk from Apple and installed it. She then downloaded Mountain Lion from the app store and installed that also. Now when she turns her computer on she barely can log on and the computer shuts down and restarts. I tried reinstalling Mountain Lion from the recovery disk but it still does not get past the log on screen before it restarts. We can log on in safe mode. She has not backed up her HDD. I am fearful that we may have to reformat her HDD and start from scratch. Any ideas?? Please help. She has only used 108 GB of her 250 GB HDD and has 4 GB of ram installed.
Yes, it will. What you need to back up is her Home folder. And, you need to backup directly to the HDD, not to a disc image.
I'm still desirous of knowing how she purchased Mountain Lion without having 10.6.8 installed. But if she really has installed Mountain Lion then if she selects About This Mac from the Apple menu, then it should show that 10.8.2 is installed. If it does, then she should do this:
Install or Reinstall Lion/Mountain Lion from Scratch
Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Erase the hard drive:
1. Select Disk Utility from the main menu and click on the Continue button.
2. After DU loads select your startup volume (usually Macintosh HD) from the
left side list. Click on the Erase tab in the DU main window.
3. Set the format type to Mac OS Extended (Journaled.) Optionally, click on
the Security button and set the Zero Data option to one-pass. Click on
the Erase button and wait until the process has completed.
4. Quit DU and return to the main menu.
Reinstall Lion: Select Reinstall Lion/Mountain Lion and click on the Install button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible
because it is three times faster than wireless. -
Wont get past Starting OS X on Menu
MY ibook g4 17 inch used to start up and go to the grey screen where the apple logo was and sometimes the loading wheel below it would not come up , I used to just turn it off and try and restart it and every now and again i would have this problem and sometimes i wouldnt have it at all. But now The computer gets past the grey screen moves to the blue and in the window it says starting Mac Os X and the blue bar loads completely but it never gets past the Loading screen it just sits there. I tried repairing the disk and some things were repaired while others were not. It gave me errors about some ofmy applications and files reading as rxrxr-r error when it should be rw-rw-r . What should i do? im into home recording and have lots of audio files and projects created that i do not want to loose and i also need my computer for school. But all i can do is let it sit and the loading screen or try re install osx and when i tried that it said there was a disk error and could not be done.
yes i did that and now i am using panther for my os but some of my software will not work, my cubase unesxpectedly shuts down, and imovie unexpectedly shuts down, ichat will just jump in the dock a couple of times when i try to run it but nothing happens, that also happens with iphoto, mail, safair, quicktime, and ical but garageband and idvd seem to work fine. Im now using osx 10.3.9. I can not find my black disk witht he x on it. i think that it was panther. If i buy tiger or wait for leopard will it fix my application problem? also im using internet explorer and whenever i go to the apple.com/downloads it freezes and i have to force quit it all the time so i can not get any downloads.
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