Mac download needed of Elements 12 ... not the PC version I ended up with?
I purchased the PC version of Elements by mistake. I thought Adobe knew of my using a MAC ... but obviously did not. What can I do?
contact adobe support if you have a pc license number, http://helpx.adobe.com/contact.html?product=flash&topic=using-my-product-or-service
Similar Messages
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I recently downloaded Adobe Premiere Element after testing the trial version...now I am having difficulty registering the program...please help...
Premiere Elements is not part of the Cloud, I will move this to that forum
Premiere Elements Forum http://forums.adobe.com/community/premiere_elements
Select a topic, then click I STILL NEED HELP to start Premiere Elements Online chat
-http://helpx.adobe.com/contact.html?step=PRE -
Hi, the box that appears is the 'opening firefox setup 18.0.2.exe'
I only have the option to save the file http://download.cdn.mozilla.net, or cancel.
No run option or where its downloaded to.
Any help to upgrade to the latest version welcomed.
Many thanks.
RobinClick the save button. After the file finishes downloading, double click it, and install the newest version of Fierfox
After updating, follow the steps at [[Websites say that Firefox is outdated or incompatible even though it's the latest version]] -
Need a link to download adobe pro 11 and not the DC
need a link to download adobe pro 11 and not the DC
Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: DC | XI, X | 9,8 | 9 standard
Premiere Elements: 13 |12 | 11, 10 | 9, 8, 7
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7
Lightroom: 5.7.1| 5 | 4 | 3 | 2.7(win),2.7(mac)
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.window using the Lightroom 3 link to see those 'Important Instructions'. -
Howdy.
I've just purchased a new iPhone 4, but my Mac's version of iTunes won't support it. I need to upgrade iTunes to the latest version. But, alas, when I downloaded it, my Mac won't support it. My Mac's details are; 10.4.11 Processor Dual 2 GHz PowerPC G5. I need to get up to 10.5.
Can I download the higher operating system? If so where from? Or must I buy it from the shops?
Your help would be greatly appreciated.
Andy.Mac OS X 10.5 Leopard installation system requirements
http://support.apple.com/kb/TA24950
Leopard is no longer available at the Apple Store but may be available by calling Apple Phone Sales @ 1-800-MY-APPLE (1-800-692-7753).
If you can't obtain a retail install DVD from Apple, look on eBay or Google the installer part numbers to possibly find at an on-line store. Here's what to look for:
MB427Z/A Leopard 10.5.1 install DVD
MB576Z/A Leopard 10.5.4 install DVD
MB021Z/A Leopard 10.5.6 install DVD (single user)
MB022Z/A Leopard 10.5.6 install DVD (5-user family pack)
Installing Mac OS X 10.5 Leopard
http://support.apple.com/kb/HT1544
Mac OS X 10.5 Leopard Installation and Setup Guide
http://manuals.info.apple.com/en/leopard_install-setup.pdf
After you install the base 10.5, download & install the 10.5.8 combo update at http://support.apple.com/downloads/Mac_OS_X_10_5_8_Combo_Update
The DVD should look like this
Caution - Leopard does not support classic mode. So, if you currently open OS 9 apps in classic mode, you won't be able to do this if you upgrade to Leopard.
Cheers, Tom -
I just need the illustrator 6 download not the cc version where can i get to the download?
I need to get to the download for illustrator version 6 not the cc version.....can anybody help me....i am running mac osx mavericks.
skipperz,
Here:
Creative Suite 6
http://helpx.adobe.com/x-productkb/policy-pricing/cs6-product-downloads.html -
I havePhotoshop Elements 6.0 for mac. What do I need to do to get the latest version?
See http://www.adobe.com/products/photoshop-elements/buying-guide.displayTab3.html
-
I have a mac computer its not the new version but its definetly no the old , so anwa it sa that I cant download anything because it doesn't support its arcutecture , what does it mean by that? please answer. Thank you, bye
Which version of operating system are you running? Please go to Apple in menu bar, click on 'about this Mac" and click on the numbers under the big Mac OS X until you see "version 10.x.x" - copy what it says and post it here please.
-
Hi
I have a problem with color prints from photoshop elements 12. The pictures are too light and with strange colors. I have a Canon pixma mg615I0 printer and use mac os X yosemite. The pictures are taken with a coanon eos 550d in the color space sRGB. I have followed adobes recommendations and have tried both letting the printer respektive photoshop manage the colors. But nothing works. I see that there are different opinions about which is best to do so I tried both. I have the latest printer driver installed. Can anyone help me with this?Do the following:
Print a test page from the printer. Perhaps the print head needs cleaning via its maintenance facility.
Let the printer manage colors, not PSE
Calibrate the monitor -
I change my Pc and don't found my Original DVD from my Acrobat 9 STANDARD. I have the Key and found in Internet the Pro Version, but not the Standard Version. Where can i download the Standard Version?
Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 |12 | 11, 10 | 9, 8, 7
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.window using the Lightroom 3 link to see those 'Important Instructions'. -
Some computers download and install the two approved updates, others only download Windows Update Agent and not the approved updates.
UN-successful Windows Update Log:
2014-05-07 09:33:56:180
1036 e70
Misc =========== Logging initialized (build: 7.6.7600.256, tz: -0400) ===========
2014-05-07 09:33:56:220
1036 e70
Misc = Process: C:\Windows\system32\svchost.exe
2014-05-07 09:33:56:221
1036 e70
Misc = Module: c:\windows\system32\wuaueng.dll
2014-05-07 09:33:56:180
1036 e70
Service *************
2014-05-07 09:33:56:221
1036 e70
Service ** START ** Service: Service startup
2014-05-07 09:33:56:222
1036 e70
Service *********
2014-05-07 09:33:56:544
1036 e70
Agent * WU client version 7.6.7600.256
2014-05-07 09:33:56:545
1036 e70
Agent * Base directory: C:\Windows\SoftwareDistribution
2014-05-07 09:33:56:546
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Agent * Access type: No proxy
2014-05-07 09:33:56:547
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Agent * Network state: Connected
2014-05-07 09:33:57:315
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Setup Service restarting after SelfUpdate
2014-05-07 09:33:57:545
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Setup Client version: Core: 7.6.7600.256 Aux: 7.6.7600.256
2014-05-07 09:33:57:592
1036 e70
Report CWERReporter::Init succeeded
2014-05-07 09:33:58:326
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Report *********** Report: Initializing static reporting data ***********
2014-05-07 09:33:58:376
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Report * OS Version = 6.1.7601.1.0.65792
2014-05-07 09:33:58:376
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Report * OS Product Type = 0x00000030
2014-05-07 09:33:58:394
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Report * Computer Brand = Hewlett-Packard
2014-05-07 09:33:58:444
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Report * Computer Model = HP Compaq 4000 Pro SFF PC
2014-05-07 09:33:58:455
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Report * Bios Revision = 786H7 v02.00
2014-05-07 09:33:58:504
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Report * Bios Name = Default System BIOS
2014-05-07 09:33:58:554
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Report * Bios Release Date = 2011-01-31T00:00:00
2014-05-07 09:33:58:554
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Report * Locale ID = 1033
2014-05-07 09:34:03:562
1036 f08
Report REPORT EVENT: {082D455B-6E51-4238-A997-1D27D9214A72}
2014-05-07 09:33:58:565-0400 1
199 101
{0011B9ED-9189-4D58-BE25-FA2F13FC3D6C}
1 240005
SelfUpdate Success
Content Install Installation successful and restart required for the following update: Windows Update Aux
2014-05-07 09:34:03:614
1036 f08
Report CWERReporter finishing event handling. (00000000)
2014-05-07 09:34:42:049
1036 e70
Agent *********** Agent: Initializing Windows Update Agent ***********
2014-05-07 09:34:42:049
1036 e70
Agent *********** Agent: Initializing global settings cache ***********
2014-05-07 09:34:42:049
1036 e70
Agent * WSUS server: http://csd26.csd.local:80
2014-05-07 09:34:42:049
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Agent * WSUS status server: http://csd26.csd.local:80
2014-05-07 09:34:42:049
1036 e70
Agent * Target group: CO
2014-05-07 09:34:42:049
1036 e70
Agent * Windows Update access disabled: No
2014-05-07 09:34:42:063
1036 e70
DnldMgr Download manager restoring 0 downloads
2014-05-07 09:34:42:089
1036 e70
AU ########### AU: Initializing Automatic Updates ###########
2014-05-07 09:34:42:089
1036 e70
AU AU setting next detection timeout to 2014-05-07 13:34:42
2014-05-07 09:34:42:090
1036 e70
AU AU setting next sqm report timeout to 2014-05-07 13:34:42
2014-05-07 09:34:42:090
1036 e70
AU # WSUS server: http://csd26.csd.local:80
2014-05-07 09:34:42:090
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AU # Detection frequency: 22
2014-05-07 09:34:42:090
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AU # Target group: CO
2014-05-07 09:34:42:090
1036 e70
AU # Approval type: Scheduled (Policy)
2014-05-07 09:34:42:090
1036 e70
AU # Scheduled install day/time: Every day at 3:00
2014-05-07 09:34:42:090
1036 e70
AU # Auto-install minor updates: Yes (User preference)
2014-05-07 09:34:42:105
1036 e70
AU Initializing featured updates
2014-05-07 09:34:42:116
1036 e70
AU Found 0 cached featured updates
2014-05-07 09:34:42:116
1036 e70
AU Successfully wrote event for AU health state:0
2014-05-07 09:34:42:117
1036 e70
AU Successfully wrote event for AU health state:0
2014-05-07 09:34:42:117
1036 e70
AU AU finished delayed initialization
2014-05-07 09:34:42:117
1036 e70
AU AU setting next sqm report timeout to 2014-05-08 13:34:42
2014-05-07 09:34:42:117
1036 e70
AU #############
2014-05-07 09:34:42:117
1036 e70
AU ## START ## AU: Search for updates
2014-05-07 09:34:42:117
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AU #########
2014-05-07 09:34:42:291
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AU <<## SUBMITTED ## AU: Search for updates [CallId = {5AA2F00A-8964-4543-A740-EC45C5FD5752}]
2014-05-07 09:34:42:341
1036 f08
Agent *************
2014-05-07 09:34:42:341
1036 f08
Agent ** START ** Agent: Finding updates [CallerId = AutomaticUpdates]
2014-05-07 09:34:42:341
1036 f08
Agent *********
2014-05-07 09:34:42:341
1036 f08
Agent * Online = Yes; Ignore download priority = No
2014-05-07 09:34:42:341
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Agent * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0
and DeploymentAction='Uninstallation' and RebootRequired=1"
2014-05-07 09:34:42:341
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Agent * ServiceID = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} Managed
2014-05-07 09:34:42:341
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Agent * Search Scope = {Machine}
2014-05-07 09:34:42:341
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Setup Checking for agent SelfUpdate
2014-05-07 09:34:42:342
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Setup Client version: Core: 7.6.7600.256 Aux: 7.6.7600.256
2014-05-07 09:34:42:349
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Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab:
2014-05-07 09:34:42:392
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Misc Microsoft signed: Yes
2014-05-07 09:34:44:669
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Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab:
2014-05-07 09:34:44:676
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Misc Microsoft signed: Yes
2014-05-07 09:34:44:754
1036 f08
Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wsus3setup.cab:
2014-05-07 09:34:44:777
1036 f08
Misc Microsoft signed: Yes
2014-05-07 09:34:44:781
1036 f08
Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wsus3setup.cab:
2014-05-07 09:34:44:788
1036 f08
Misc Microsoft signed: Yes
2014-05-07 09:34:44:837
1036 f08
Setup Determining whether a new setup handler needs to be downloaded
2014-05-07 09:34:44:855
1036 f08
Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\Handler\WuSetupV.exe:
2014-05-07 09:34:44:862
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Misc Microsoft signed: Yes
2014-05-07 09:34:44:862
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Misc WARNING: Digital Signatures on file C:\Windows\SoftwareDistribution\SelfUpdate\Handler\WuSetupV.exe are not trusted: Error 0x800b0001
2014-05-07 09:34:44:862
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Setup WARNING: Trust verification failed for WuSetupV.exe. It will be deleted and downloaded, error = 0x800B0001
2014-05-07 09:34:44:863
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Setup SelfUpdate handler update required: Current version: 7.6.7600.256, required version: 7.6.7600.256
2014-05-07 09:34:44:873
1036 f08
Setup Evaluating applicability of setup package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~x86~~7.6.7600.256"
2014-05-07 09:34:44:932
1036 f08
Setup Setup package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~x86~~7.6.7600.256" is already installed.
2014-05-07 09:34:44:933
1036 f08
Setup Evaluating applicability of setup package "WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~x86~~7.6.7600.256"
2014-05-07 09:34:45:048
1036 f08
Setup Setup package "WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~x86~~7.6.7600.256" is already installed.
2014-05-07 09:34:45:048
1036 f08
Setup Evaluating applicability of setup package "WUClient-SelfUpdate-Core-TopLevel~31bf3856ad364e35~x86~~7.6.7600.256"
2014-05-07 09:34:45:234
1036 f08
Setup Setup package "WUClient-SelfUpdate-Core-TopLevel~31bf3856ad364e35~x86~~7.6.7600.256" is already installed.
2014-05-07 09:34:45:235
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Setup SelfUpdate check completed. SelfUpdate is NOT required.
2014-05-07 09:34:48:415
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PT +++++++++++ PT: Synchronizing server updates +++++++++++
2014-05-07 09:34:48:415
1036 f08
PT + ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL = http://csd26.csd.local:80/ClientWebService/client.asmx
2014-05-07 09:34:48:424
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PT WARNING: Cached cookie has expired or new PID is available
2014-05-07 09:34:48:424
1036 f08
PT Initializing simple targeting cookie, clientId = 97287ab2-5824-44d2-bf93-8a98da659f77, target group = CO, DNS name = c18714.csd.local
2014-05-07 09:34:48:424
1036 f08
PT Server URL = http://csd26.csd.local:80/SimpleAuthWebService/SimpleAuth.asmx
2014-05-07 09:34:48:454
1036 f08
PT WARNING: GetCookie failure, error = 0x8024400D, soap client error = 7, soap error code = 300, HTTP status code = 200
2014-05-07 09:34:48:454
1036 f08
PT WARNING: SOAP Fault: 0x00012c
2014-05-07 09:34:48:454
1036 f08
PT WARNING: faultstring:Fault occurred
2014-05-07 09:34:48:454
1036 f08
PT WARNING: ErrorCode:ConfigChanged(2)
2014-05-07 09:34:48:454
1036 f08
PT WARNING: Message:(null)
2014-05-07 09:34:48:454
1036 f08
PT WARNING: Method:"http://www.microsoft.com/SoftwareDistribution/Server/ClientWebService/GetCookie"
2014-05-07 09:34:48:454
1036 f08
PT WARNING: ID:cb5babad-3a1d-4e6b-946e-736ed4746e3f
2014-05-07 09:34:48:464
1036 f08
PT WARNING: Cached cookie has expired or new PID is available
2014-05-07 09:34:48:464
1036 f08
PT Initializing simple targeting cookie, clientId = 97287ab2-5824-44d2-bf93-8a98da659f77, target group = CO, DNS name = c18714.csd.local
2014-05-07 09:34:48:464
1036 f08
PT Server URL = http://csd26.csd.local:80/SimpleAuthWebService/SimpleAuth.asmx
2014-05-07 09:35:06:497
1036 e70
AU Forced install timer expired for scheduled install
2014-05-07 09:35:06:497
1036 e70
AU UpdateDownloadProperties: 0 download(s) are still in progress.
2014-05-07 09:35:06:497
1036 e70
AU Setting AU scheduled install time to 2014-05-08 07:00:00
2014-05-07 09:35:06:498
1036 e70
AU Successfully wrote event for AU health state:0
2014-05-07 09:35:14:236
1036 f08
PT +++++++++++ PT: Synchronizing extended update info +++++++++++
2014-05-07 09:35:14:236
1036 f08
PT + ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL = http://csd26.csd.local:80/ClientWebService/client.asmx
2014-05-07 09:35:20:118
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Agent * Found 0 updates and 79 categories in search; evaluated appl. rules of 859 out of 1494 deployed entities
2014-05-07 09:35:20:194
1036 f08
Agent *********
2014-05-07 09:35:20:194
1036 f08
Agent ** END ** Agent: Finding updates [CallerId = AutomaticUpdates]
2014-05-07 09:35:20:194
1036 f08
Agent *************
2014-05-07 09:35:20:209
1036 f08
Report CWERReporter finishing event handling. (00000000)
2014-05-07 09:35:20:209
1036 f08
Report CWERReporter finishing event handling. (00000000)
2014-05-07 09:35:20:209
1036 bb8
AU >>## RESUMED ## AU: Search for updates [CallId = {5AA2F00A-8964-4543-A740-EC45C5FD5752}]
2014-05-07 09:35:20:209
1036 bb8
AU # 0 updates detected
2014-05-07 09:35:20:209
1036 bb8
AU #########
2014-05-07 09:35:20:209
1036 bb8
AU ## END ## AU: Search for updates [CallId = {5AA2F00A-8964-4543-A740-EC45C5FD5752}]
2014-05-07 09:35:20:209
1036 bb8
AU #############
2014-05-07 09:35:20:210
1036 bb8
AU Successfully wrote event for AU health state:0
2014-05-07 09:35:20:210
1036 bb8
AU Featured notifications is disabled.
2014-05-07 09:35:20:211
1036 bb8
AU AU setting next detection timeout to 2014-05-08 11:19:46
2014-05-07 09:35:20:211
1036 bb8
AU Setting AU scheduled install time to 2014-05-08 07:00:00
2014-05-07 09:35:20:212
1036 bb8
AU Successfully wrote event for AU health state:0
2014-05-07 09:35:20:212
1036 bb8
AU Successfully wrote event for AU health state:0
2014-05-07 09:35:25:183
1036 f08
Report REPORT EVENT: {C1B39107-F517-4477-AAE3-9B1F1D6002BF}
2014-05-07 09:35:20:193-0400 1
147 101
{00000000-0000-0000-0000-000000000000}
0 0 AutomaticUpdates
Success Software Synchronization
Windows Update Client successfully detected 0 updates.
2014-05-07 09:35:25:183
1036 f08
Report REPORT EVENT: {669B9537-BB71-4190-BA58-A97F725AE4D8}
2014-05-07 09:35:20:194-0400 1
156 101
{00000000-0000-0000-0000-000000000000}
0 0 AutomaticUpdates
Success Pre-Deployment Check
Reporting client status.
2014-05-07 09:35:25:184
1036 f08
Report CWERReporter finishing event handling. (00000000)
2014-05-07 09:37:32:440
1036 f08
Report Uploading 3 events using cached cookie, reporting URL = http://csd26.csd.local:80/ReportingWebService/ReportingWebService.asmx
2014-05-07 09:37:32:454
1036 f08
Report Reporter successfully uploaded 3 events. -
I'm upgrade from PC to iMac can I just purchase upgrade revision of Lightroom 5 I currently have 4 and not pay the full version price? Same with Elements 12? Thanks
lr and pse are both cross-platform apps so you can use both pc and mac versions with those programs.
for most adobe apps though, How to Move Adobe CC or CS6 Between Computers, or PC to Mac | ProDesignTools -
My purchased download of Photoshop Elements did not work and I have been trying to reach a real person at Adobe. Has anyone ever been able to do that. If so can you tell me how to do that.
Hi vision4success ,
I would like to gather some information regarding your issue, So, please answer the questions below:
What is the exact issue that you are facing?
Do you get any error while installing Photoshop element?
What is the Operating System that you are using?
Since when you are facing this problem. Has it ever worked for you?
What all steps did you try from your end?
If you have any other details regarding the issue that might help us, please feel free to mention that as well.
Waiting for you reply.
Regards,
Sarika -
I started my update for ios 5.1for iPhone 4s and cancelled it have way through now it says it's downloaded but really it's not the update is still there and when I try to update it it says unable to install update : an error occurred installing iOS 5.1 ?
See Here... Unable to Update or Restore...
http://support.apple.com/kb/HT1808 -
After downloading and trying to install the newest version of i tunes on my pc, I got an error message telling me: unable to locate component MSVCR80.dll. Now I can't use the version I had and obviously not the newest version. Any ideas about how to fix ?
Solving MSVCR80 issue and Windows iTunes install issues.
Thanks to user turingtest2 for this solution.
Solving MSVCR80 issue and Windows iTunes install issues.
If the above doesn’t do the trick entirely, then use the instructions in the following as it applies to the version of Windows you are using:
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
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