Mac Encore CS3: 'Check A Project' Issue

Hi,
Has anyone else encountered this with the Mac-Intel version of Encore CS3?
When 'building' and 'checking' an Encore CS3 project for problems, double clicking on a problem in the "Check a project" window 'opens' the item in the 'Properties Pane' but doesn't enable fixing in the'Properties Pane'as specified in the user guide?
For reference - Encore CS3 User Guide > Page 172 > "Check a project" > "A. Check the problems you want to identify" > "B. Double-click to open and fix a problem item" ("double-click" operation doesn't work properly)
It works just as specified on both Windows versions of Encore DVD 2.0 and Encore CS3!
Thanks,
Iain.

Andy,
I'm assuming that you're running an IMAC version 10.5.8 with a 2 GHz Intel core 2 Duo.
Apple just did a major release for the IMAC. I bought mine a year ago and pefromed the update.
THIS UPDATE WILL HAVE SOME WEIRD EFFECTS your files, especially adobe files.
It may not open them corectly or the new search algorithm has address header infomation to your files
which Adobe is not addressing. If this is what is happening to you, then try the following.
Perform a simple test.
1) Create a brand new project. Menu, video, audio, timeline. Same it.
2) Reboot your computer. Open the project. If it opens then you won't have the problem for all future project.
If you cannot open an old project, then it in order to retrive it, this may work.
Use the time machine feature on your imac (hopefully you enabled it). If not this won't work.
1) Set the time machine back to the last time you used a encore file, see if you can open it.
2) IF YOU CAN, copy the PROJECT file off to a thumbnail drive. Remove the thumbnail drive frmo the computer.
3) Set the time machine back to the present.
4) Insert the thumbnail drive back into the computer. open the project from the thumbnail
5) If you are to open it, resave the project onto your computer's hard drive.
Let me know if that works.
Good luck

Similar Messages

ADOBE ENCORE CS3 Multiple Timeline AUDIO issue

Hello All,
I have ADOBE Encore CS3 project setup and i have the following assets in the project.
1. Timeline1.
2. Timeline2.
3. Main Menu
4. Sub Menu or Chapter Menu
5. Audio for Main Menu (MP3)
6. Audio for Sub Menu (MP3)
Setup:
1. Main Menu contains the links to Timeline1, Timeline2 and Submenu. And Main Menu has been selected as Start of Play screen.
2. SubMenu has Chapters linked to Chapters on Timeline 1, Timeline 2.
3. End of Action is set on both the Timelines. And the End of Action being set to go back to Main Menu on both the timelines.
The Problem is:
In the preview mode:
1. The Main Menu display with the audio. When the link to Timeline1 Video is selected, Timeline1 Video is played and Audio is heard. No Issues here.
2. End of Action is clicked on the Timeline1, and it comes back to the Main Menu. No Issues here.
3. Timeline2 is selected Video is displayed and audio is heard. No issues here.
4. End of Action is clicked on Timeline2 and the control comes back to Main Menu. No Issues here.
5. Now I select Timeline1 Video again from Main Menu, the issue is, TIMELINE1 VIDEO is played, but NO AUDIO is heard. This happens always whenver i come back from Timeline2 to Timeline1 either from Chapters Menu or Main Menu.
Could you please tell me whether it is a ENCORE issue or is it something related to my authoring.
Please Advise,
Venky

What happens if you actually create a disc instead of using preview?
Try to an RW disc, and please check this.
Remember that preview mode is not an actual multiplex of the final VOB filesthat compiling the disc will create, and as such can be a little wobbly whereas a real disc will be properly multiplexed together.
Also - just to humour me - please do not use MP3 audio, as you are forcing on-the-fly sample rate conversion which is not a good idea.

Encore CS3 crash when i click Build (SWF, BluRay, DVD Burn/Image/Folder) or Check project

So I'm finally done with my DVD. Now i want this burned to a dvd or make an image file. Each time i hit BUILD or START (Check proj) the program quits and I'm left with the normal OS X message: The application Adobe Encore quit unexpectedly >> Ignore - Report... - Relaunch
My DVD is not that fancy but i got a menu with 3 buttons made in PS with a pointer highlight and a animating background made in After Effects (using dynamic link) with some music. All of the buttons link to After effects comps with dynamic link. All of the after effects compositions are transcoded and works within the DVD preview (except the DVD menu background wont play, and i got a feeling it will play when i export an image or DVD). And all the After Effects comps links back 2 the menu when done. So there should be no error in the project flowchart.
My flowchart: http://www3.sqr.no/index.php/get/64a267e640fddd15128d082abb72e3d92a3aedf680aabe20995beb7e e10ae32f
(small jpg file)
So i hit build and Encore quits, shut down, finada (Every time!). No matter what out put settings i use. I've exported DVD's from encore before on this computer without problems.
---I got this error report---
Process: Adobe Encore [11321]
Path: /Applications/Adobe Encore CS3/Adobe Encore CS3.app/Contents/MacOS/Adobe Encore
Identifier: com.adobe.Encore
Version: ??? (3.0.2)
Code Type: X86 (Native)
Parent Process: launchd [188]
Date/Time: 2008-08-05 18:36:00.739 +0100
OS Version: Mac OS X 10.5.4 (9E17)
Report Version: 6
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
Crashed Thread: 0
Here is the rest of the error report: (rtf document)
http://www3.sqr.no/index.php/get/a4568b7ade16f18d2acf09891b81b0bc7c0e4936287eebf2a509470d4 c7098fb
Don't know if this any help but hope anybody got some ideas. I've been trying to look for a solution on the forums, but without any luck.
By the way, I'm using a Mac Pro v3,1 (early 2008) with 2 x 2,8ghz quads, 10GB memory, NVIDIA GeForce 8800 GT (512mb) and plenty of disk space.

Hey, i think if there could be any of the possibilities you talk about, it might have been a naming error. All files i created had the same name in the new project as in the old one. But i used 1 asset arrow that i copy pasted from a library button "Red facets button" and shift pasted on my own buttons as highlight (paste sub picture). In the first project i did not do this as a straight forward thing, a lot of deleting and adding because i had never done it before and there might have happened something with the naming of the arrow i pasted. I used the same arrow in the second project but without messing with delete, paste all the time. But some how there is no problems now, just something wrong with the last project file =S
Not so important:
I also noticed while building the new project i once got an "General error", not sure why but happened after a random crash. And 2 get rid of it i had to delete the menu and make it again (i could not edit anything in the menu without getting the error). I rebuild the menu and had another crash when exiting the program, because i thought my computer needs to boot after 2 days online. When i reopened the project i got "General error" in the menu again, but after some clicking it didn't show up (random). Finally i got my project setup and everything works, i did the copy past as sub picture as a straight forward thing.

Crash on Build Folder or Check Project (Encore CS3)

Hi.
This isn't the first time this happens and I have built a lot of DVDs in EncoreCS3. Usually the problem solved more or less itself, but this time, I can't get it fixed.
I have build a DVD with an intro-timeline which leads to a menu (background video & music on a 25sec infinite-loop, 6 tiff overlays as buttons, main picture turned of to only use it for over/activation) and from there you can select 6 other timelines.
The preview works fine, but when i check the project I can see the errors and then Encore crashes. I eliminated the errors but it still crashes on check although there are no errors. When i click on build, I have the same crash.
It crashes with this Message:
"AppName: adobe encore.exe AppVer: 3.0.1.8 ModName: adobe encore.exe
ModVer: 3.0.1.8 Offset: 003fa73c"
There are no overlapping buttons, I already re-imported all assets and I tried using shorter names and no folders in the project.
My computer is a Core2Quad6700, 4GBRam (only 3GB used bc of WinXP), WinXP SP2, GF8800GTX and I edit on a 1TB Raid0.
As I said, I already finished much bigger projects with this computer and they all ran fine, but this time there seems no solution.
This project is very important to me, please help me.
Thanks,
Tim

i actually rebuild the whole project, now it seems to work fine, but when i export it as a folder i get the message "end of file" after 123MB and it stops exporting.. can someone help here?

How To Archive Encore CS3 projects

Question: How To Archive Encore CS3 projects
I edit my AVI files in Premiere Pro CS3 and then author in Encore CS3. When the project is finished, I want to archive both the Premiere and Encore projects. If I need to restore a project, I would recapure the AVI files from the mini DV tapes using Premiere.
What Encore and Premiere files and folders do I have to save so I can later restore the project?
What files and folders can I erase?
Thank you for the feedback.

Adobe Premiere Pro is very similar to Final Cut Pro (non-X). It has a number of pros, including being bundled with the Creative Suite, which includes Photoshop.
Avid Media Composer is, IMHO the best "story telling" editor, but is a little more difficult and unwieldy when it comes to effects etc. In addition to being pricey, it also require compliance with the use of only AVID approved hardware.
Autodesk has Smoke on the Mac, which is an excellent effects editor, but with a $17K price tag.
My personal plan is to bunker my FCS 3 systems and run them until they drop, while slowly and comfortable migrating to Premiere Pro.
One big advantage to either of these editors (with the exception of Smoke on the Mac) is that they are cross-platform, so if you learn the Mac version you can switch easily to the PC version - which protects your investment of time in learning the softwre as the future for the Mac Pro is also hazy.
MtD

Encore CS3 Issues

Hi folks,
Like so many, it seems, I'm having some serious issues with the latest CS3 release of encore, after effects and PPro. Some of the issues are relatively minor and can be dealt with.
However, my inability to actually burn a DVD using encore has left me with no other choice than to reload encore 2.0 for use. I find this troubling considering the rather large expense of the CS3 "upgrade."
Here's what I have encountered so far:
1. when rendering a DVD from PPro, encore is incapable of actually loading the resulting *.m2v files...it just hangs.
2. In Encore, I upload an avi, create a simple timeline (re: no menus) and attempt a burn. The burn transcodes, then goes to "importing" and stops at about the 99% mark, where it will, I assume, gleefully remain until I've turned to dust. When I canceled out of the burn, I was treated to an "operating system error" message. So, I suppose this has something to do with Windows...yet Encore 2.0, on my rig, had no such issues.
I've perused some of the other commentary on the forums and was disheartened to see so many similar complaints. I tried a few of the solutions, i.e. removing media cache from the registry, etc. Each attempt at a solution provided no joy.
The system I'm using runs win xp sp2, dual 3.6 Ghz CPUs, quadrofx 2500M, 3 Gigs of ram.
Any suggestions on improving the performance of encore would be greatly appreciated.
Thanks!

Good day all,
I am hear to voice my complaint with Encore CS3. E3 will not burn a playable DVD. Here are the general specks on my end:
Windows XP Pro with SP2
IBM Dual ZPRO @ 2.8 ghz and multi treating.
Striped 7200 SATA drives,
GeForce 6200 VGA card,
DVD burner = Pioneer BDR-010A
DVD burner = NEC ND-3520A Blu-ray
I have tried 3 times to create a viable DVD through E3 with no success. I do not have any problems using the interface and I get no error messages at any time during the creation process and the burns have always been reported as successful. Yet the DVDs will not play on any of my set top DVD player.
Installation Facts:
I uninstalled Premiere Pro and Encore 2 before installing my CS3 Upgrade package. The installs reported no errors during the process. Also, having read several threads here, I also uninstalled Nero 6 and I have no anti virus software running. Additionaly, I have been running Encore 1.5 and 2.0 with Nero 6 installed with no problems what so ever. BTW, I always do a custom install when ever I have installed either Roxio or Nero so that I only take the normal core CD and DVD buring tools and not the other junk they want to install.
Encore 1.5 & 2 have been excelent performers and have never failed to create a perfect DVD on my Pioneer DVD burner.
Back to things at hand . .
I created a project in E3 and burned a DVD that would not play. Tried using new menu and new video clips and still would not make a playable DVD.
Reinstalled E1.5 and then E2 and used the exact same menu and videos and the DVD was created and played perfectly.
I also followed the suggestion that was posted about creating an ISO file. E3 made the iso file with no problems. I closed and then reopened E3 and asked it to use the ISO file to make a DVD and it did without any errors. However and once again, it would not play.
I took the above E3 created ISO file into E2 and the DVD was created and played on all of my set top DVD players.
So where is the problem Adobe? Some how you changed something and made the E3 software a bad investment. I have a Blu-ray burner all read to go, but if I cannot trust E3 to make a regular DVD, how will I ever trust it to make a Blu-ray? Adobe, please give us the straight up facts about what is going on and how soon you will have it fixed. I can tell you for a fact that there are several people in my area waiting to hear about my outcome before moving forward with P3 & E3. If what they have now works fine, then why would they want to stick their hand into a band saw.
Last note: I am not a newbee to this NLE world as I was a part of the Premiere Beta Program from the prerelease of 4.0 all the way through Pro 1.0 and also Beta Tested for Pinnacle on their equipment during these same Premiere testing.
Regards,
Chuck Bengele
I have not tried creating an FLV through E3, but that is the least of my concerns and value at this time.

Encore CS3 Project Size

I have recently upgraded to Encore CS3 from 2.0 and when adding MPEG2 files to CS3 that are around the 2gb size the project size goes to 3.7gb however in Encore 2.0 the project size was virtually the same as the MPEG2 file size.
Does anyone know why this is happening?

What is your default Audio codec?
Sounds to me as if it is set to LPCM.......

I need help importing Videos in Encore CS3 (running on a Mac)

I want to make a DVD with Encore CS3 (running on a Mac).
I've never used Encore before.
I want to import movie files as Assets.
The only files I've had any luck importing are .mov files (exported by Quicktime Pro).
The movies I want to import are .AVI and .MP4 files.
When I import .AVI files I receive an error message saying;
'The Software that's used to decode the media is not available on this system. Installing the correct decoders for the files you are working with may help to correct the problem.'
When I import .MP4 files I don't get any error massages but encore recognizes each file as an audio file (Type: Audio File).
When I drag the .MP4 files into the timeline and view them in the monitor I receive sound but not picture.
It seems to me like I'm missing an important codec but I don't have a clue what to do.
Please reply ASAP I need to make a DVD for my Dad.

Encore likes to work with DVD-compliant files, like DV-AVI, MPG2 (transcoded to DVD specs), PCM-WAV files and the like. MOV files are usually handled pretty well too, as you have seen.
Your AVIs are probably DivX encoded, or similar, and you'll need to install the DivX CODEC (free for the PC, but have no clue about the MAC). Those are also heavily compressed files, and when you transcode before burning the DVD, they'll be re-compressed more. The quality might suffice, but they will not look good.
I do not know file format conversion programs for the MAC, but there are a ton of freeware, shareware and full-commercial ones available. DigitalMediaConverter (for PC) is ~US$40 and works well with a lot of different files in different schemes, both Audio & Video. You still need the proper CODECs on your machine to decode and then the proper CODECs to encode during the conversion. It might take some Googling, but you should be able to find both the file conversion programs and the necessary CODECs on the Web.
On PC, I use a little freeware program, G-Spot, to tell me all the details of any problem file. It might be available for MAC, but I do not know. It won't convert, or fix your files, or your system, but will tell you almost anything you'll need to know, especially the CODEC used and if your system has that one installed.
Good luck, and sorry that I know nothing of the software available for the MAC.
Hunt

Opening Encore 1.x projects in Encore CS3

Does anyone have a plug-in, tool, workaround, or app that can convert older Encore DVD 1.x projects into something that can be opened by Encore CS3? My company kind of waited 4 years despite my advice to upgrade our video editing suite, and we've thus made the jump from Encore 1.0 to CS3. None of my old projects will open unfortunately, and I'd like to update them to use some of the improved features.
I suppose I could re-install 1.0.1 as a compromise, but I'm afraid it may interfere with the CS3 software already installed...anyone know if the two can co-exist nicely together?
Thanks in advance!
Pete

Easiest step is what John suggests.
I'm not surprised that an Encore 1.5 project won't open in EN 5.1. But it is interesting to speculate as to why.
For one thing, the pars changed at CS4. I wouldn't expect that to crash EN, but who knows.
You can experiment by creating a new EN CS5.1 project, importing the menus from the old project folders, then import as timeline the old transcoded assets. If that works, then work on navigation.
Starting over is not that bad if your navigation is not complex.

HDV CS3 Project to SD Encore CS3

I have a HDV sequence I've edited in PPro CS3. I want to export the sequence to Encore CS3 in standard definition.
What is the best way to accomplish this?
Option 1: Export the HDV sequence from PPro to an uncompressed DV AVI in Widescreen format at 720 x 480 (1.2). Import that AVI into Encore and let it compress the video to MPEG-2 format. I've read about some people using this workflow - however I'm not sure if I need to de-interlace my footage. I chose to use the lower field first since I'm going to DV AVI format. Should I de-interlace if I use this option? Also I noticed some small black bars on either side of my video when I go with this option - is there a work around for that?
Option 2: Expor the HDV sequence from PPro to MPEG-2 DVD format. Will my video look better if I export right to MPEG-2 DVD format from PPro's HDV timeline?
I have researched forums on this question however I'm unable to find a definitive answer on this subject.
Thanks
Foochuck

Most people would find neither of your options acceptable. The absolute best method is to use Dan Isaacs' hd2sd script with AviSynth. Just search this forum and you will find a wealth of information. There is also a great tutorial on dv2film that will show you how to install the tools. Also see http://invertedhorn.axspace.com/hdv2dvd_basic.html for much of the same info.

Audio balance greatly different in Encore CS3 after encoding 5.1 master track in Premiere Pro CS3

Hello! I'm wondering if anyone can offer some advice for my DVD audio problem.
I have a Premiere Pro CS3 project with a 5.1 master track that appears to behave correctly judging by the meters when I play it in PP. It also sounds reasonable (in a mixed-down fashion, I guess) on my PC system's speakers (L,R,LFE), and all rebalancing and panning seems to work well. However, once I export the master track to Encore using PP's SurCode Dolby Digital codec, the resulting audio mix is totally off. Here's what I get: both front channels play mainly out of the right front and center speakers, and the rear channels play mainly out of the left front speaker. I've tried all different settings, but I can't seem to change this. Well I've read that Encore just sends the audio mix straight through (the DVD trancode status is "Don't transcode"), but when I build the DVD and play it on both of my 5.1 surround systems, the results are just as bad as what my desktop PC speakers were hinting at. [Actually all DVDs that Encore builds are UNSUPPORTED on one of my set-top DVD players and they're both Panasonic! So first, I first have to copy the DVD using Nero and then the copy is accepted by all. That seems to have no bearing on my audio dilemma but I thought I'd mention it. I would love to know what Nero is doing right that Encore is doing wrong!)
Anyway, here's some background: I began to notice this problem with the audio balancing whenever a .wav music source is imported into PP as a stereo source. [A side issue here - I don't seem to be able to explain - or control - how one .wav file gets imported as stereo while another is imported as 5.1!] Anyway, as one would expect, since my master track is 5.1, the stereo track is automatically set up with a rebalancing tray with the puck set in the middle. The meters show that the source is stereo and the sound has been rebalanced across the master track. If I drag the puck around, the master meters behave accordingly. Then I import my video (.avi video clip) and that sound is imported as a stereo track. For that track, I drag the puck to the rear. Again, the master meters respond correctly. So far so good. But when I export to Encore, the resulting audio mix so completely wrong it can't even be explained as a 5.1-to-stereo downmix situation. The sounds that were supposed to come out of the rear channels are in front left and center (and deafening), overpowering the music that is only coming out of front right. And the rear speakers are silent unless I turn on Pro-Logic on my amplifier, which just confuses the issue. I didn't bother to check LFE as things were bad enough.
Where I DO NOT have the problem is when the audio file is imported as a 5.1 source (although it is just a stereo CD track ripped using Sony CD Architect). In that case, there is no rebalancing tray and the track meter shows only the L and R channels active, as expected. Ditto for the master track. Now if I go ahead and send the music to a stereo submix track and let that rebalance to the master, I see all channels active. But that results in the problem above after exporting to Adobe Media Encoder using SurCode and then importing the audio into Encore. If I don't remix to 5.1, the audio on the DVD is OK. But I would like to have the music come out of all speakers when there isn't a video soundtrack as there are many still pictures in the presentation.
So the question is, if I can rebalance and pan channels in PP CS3, why are the results coming out all wrong in Encore using SurCode? And how can I hear my project on DVD the same way I mixed in PP?
Any help would be greatly appreciated!
Doug Herbst
Holmdel NJ

Problem solved everyone!!!
Rebecca of Adobe support helped me identify the root cause: project was originally set up as standard (2-channel) and although it had evolved to a 5.1 project over time, it could never grow up to be anything other than a standard audio project. After you set up the new project, the setting that controls your audio is buried in the project somewhere. Changing your project settings to set up new 5.1 audio tracks for new timelines does NOT make the project 5.1! The real audio identity attribute set at birth is not alterable OR EVEN VISIBLE (even as a grayed-out project setting) although PP will allow you to set up and mix 5.1 audio tracks at will. So you may think you're working on a 5.1 project now, but you're only fooling yourself and PP goes right along with it. Even the .ac3 files you create via export are 5.1! But dare to build your DVD in Encore and all of your timelines are transcoded back to 2.0 instantly. Resistance is futile.
A new feature in PP CS4 will allow you to view, and even CHANGE, your project's audio identify from standard to 5.1. How sweet!
Well, I've devised a way to dig out myself out of this deep hole in CS3 and it worked, but I can't promise that it will work for everyone. (This assumes you own the Dolby Digital 5.1 codec from Minnetonka.)
1. Create a new Premiere Pro project as 5.1 audio from the get-go.
2. Import your suspected 2.0 project into this new 5.1 project and click each sequence to flesh out the timeline.
3. Re-export all audio as elemental streams using Adobe Media Encoder. Make sure you export the audio component of each timeline as Dolby Digital 5.1 and exactly - and I mean EXACTLY - the same way. To deviate the audio settings for each timeline is to ask for trouble, so I recommend setting up an audio pre-set that you can just click when you need it.
4. Create a new Encore project and import all original video assets and your new replaced and, hopefully, 5.1 audio assets into it.
5. In Encore, create a separate timeline for each pair of assets (.m2v and .ac3 for example). DO NOT ATTEMPT TO PLACE MULTIPLE PAIRS OF ASSETS ON THE SAME TIMELINE! For some unexplained reason, the build process will transcode the audio back to 2.0, and if you continue pack new 5.1 audio assets on the same timeline, you will get an error message "an input contract violation has occurred" because you now have 2.0 and 5.1 assets on the same timeline, even though you really don't know that and didn't ask for that to happen anyway. (Thanks to Bill Hunt who mentioned his habit of keeping the asset pairs on separate timelines in another thread - that suggestion was absolutely essential to the solution here.)
6. In Encore, check to make sure that all of your original video sychs up correctly with the new, true 5.1 audio. Link the end actions of each timeline with the next timeline to play in the correct sequence. Check your project for orphan timelines and other errors. Then, before you start building menus and start getting fancy, build a DVD and make sure it plays as 5.1 on your system.
Tip #1: while you're re-exporting and replacing the audio files, don't have Encore running. I've seen it gracefully and automatically re-import the replaced file once the export is done, but I have also seen it choke with the terribly descriptive "Encore has encountered a problem" message upon discovered the asset is not available while it is being replaced. Encore then continues to mark the asset as offline.
Tip #2: when re-exporting and replacing files, always select audio and video separately. For some reason, Encore will allow you to replace an .ac3 file when you perform an elemental audio export, but when you try to combine video and audio and both files exist, Encore will prompt you to replace the video, but immediately abort with an error that it cannot replace the .ac3 file, thus forcing you to delete the .ac3 component manually before trying again.
Doug

Encore CS3 crashes when building to Flash (Windows)

I've built a project that has no problem burning a DVD or rendering an ISO image. However, when I try to author a Flash version of the project, it spends hours transcoding, then Encore CS3 crashes. (Generic Windows "Encore CS3 has encountered a problem and needs to close" error.) The only issue that shows up when checking the project is an orphan timeline, but it is linked into the project through playlists.
Any suggestions on how to create a flash version successfully?
Specs:
AMD Dual Core 4800+ (2.51Ghz)
2 Gigs memory
Windows XP SP3

I'm also having issues with Encore crashing all of the time. Whenever I try to build a flash file it crashes near the end. I have a few large videos in there and can build a flash file without the videos in, but why does it keep crashing when the videos are in.... I thought this is what this software is designed for!
Has anyone had any luck getting around their crashes?
To reduce the size of the videos what setting do you suggest changing?
Thanks and good luck to everyone else using Encore!
Matt.

Encore CS3: not enough space in disk now, but yesterday was OK!

Yet, another problem with Encore CS3: now it refuses to compile the DVD folder because the project exceeds the disk capacity (DVD DL).
I can´t understand this: yesterday it said that I was exceeding the disk capacity but it compiled the DVD files anyway (and there was really a lot of free space left in the disk, the VIDEO_TS folder was still under 8 Gb).
The only thing I´ve changed since then are the compression settings of one clip, reducing its quality so in theory I should have even more free space than yesterday.
I´ve been using this software for years and had never so many problems as with this project.

Go back to yesterday! (Ha, ha!) (I suppose that's half serious: revert to original and use your old settings. But I wonder if this error will now occur even then.)
I've had good luck with opening CS3's in CS4. I wonder if the PC to Mac change would be an issue. Just copy it all so you have something to go back to.
One user had something like this happen because one timeline exceeded the size per side. (That may have been BD.)
I wish I listed all the reasons for this the last time.
This may have also happened because the C: drive fills up with cache files. Try clearing the media cache?

Encore CS3 error, won't build DVD?!

I've created a basic menu in Encore CS3 with two buttons and two separate timelines. I've checked and previewed my project several times and everything works OK. However, whne I try and build a DVD disk, I get this error message: "PGS "file name" has an error at 3;29;14 (the very end of the video clip) Internal software error: %0. line (my file name). PGC info: name= "my file name" ref= EPGC.time=00;3;29;14.
I rendered this video clip out of After Effects CS3 as an mpeg2 file. Have tried re-rendering out of a new After Effects project and result is the same. Have also tried different disks, same result.
The second clip in the Encore project works fine; it was captured the same way in the same format. Both timelines play fine whne previewed in Encore and all links and buttons fiunction perfectly.
What does this error mean and how do I correct the problem?
Thanks!

Some of us experience this pgc error (only in CS3) and have found no real solution. There are a variety of workarounds. I believe the most persistent version is the result of some unidentified combination of hardware and software.
One qualifier: I'm not sure that any of us that reported had exported the timeline file from AE. I don't see that it shojl dmatter, but I'd consider the possibility that it is an actual asset error.
I believe that there are 3 variations, and they may have different implications: timelines (your issue), motion menus, and slide shows.
Copies of projects and assets taken to a machine/user who does not experience the error work fine. Some users have done a ridiculous amount of testing (I'm one), and some have declared a solution (I am not one, and believe there are probably multiple causes). Since CS4 is out, I doubt we will ever see any further resolution, and, since the problem can not be reliably repeated in a new project with new assets, no "bug" was ever demonstrated.
The first rule is to use flawless workflow. (I'm copying this from notes on a previous post, and I still don't find a link right off to Neil Wilkes' and Jeff Bellune's descriptions, but one example is never changing assets with Encore closed.) But I have instances in which I was perfect (ha, ha), and the error occurred.
In most instances, one or more workarounds can be used. If you used a muxed file, do it again with demuxed. If you used files that were in the same folder as the xmpses files (the files premiere creates to carry project/chapter info), delete the files other than the m2v and wav and reimport the asset as a timeline. (You will have to redo the chapter markers. It is best to delete the old file from the project, and have the newly imported file renamed. However, I have done it various ways successfully.) If you have long file names with spaces, shorten and remove the spaces.

Internal Software error PGC for encore CS3 !!! solved !!!

Almost everybody here knows the next error:
PGC "timeline name" has an error at xx:xx:xx:xy internal software error : %0, line timeline name - PGCINFO: name= timeline name, ref=BPGC, time=xx:xx:xx:xy
Where the y in time stands for the length of the timeline minus 2 frames. The BPGC error can also be FPGC or DPGC dependant on how many menu's there are in the project.
It kept me awake for weeks and after reading this forum several times and comparing encore CS3 with encore 2.0 filenames I found the solution.
This Error is a bug in encore witch has nothing to do with blank filename spots and sonic coding or codecs or planning your workflow with a pencil but pure with the combination Adobe Premiere Pro CS3 and Encore CS3.
This is what generates the problem:
In Adobe Premiere Pro CS3 you build project with video, sound and chapters. Then you export the project via the Media Encoder not Multplexed.
Premiere CS3 then creates the following files:
filename.M2V (video file mpg)
filename.AC3 (audio file ac3)
filename.M2V.XMPSES (an adobe file with preview info and chapter pointers)
filname.XMP (??)
It is the .M2V.XMPSES file witch creates the PGC error. If you use the MULTIPLEX DVD option then ADOBE will not create the .M2V.XMPSES file so there will not be an error. This trick mentioned by ADOBE and many others is just to go around the bug instead of solving it. Also with multiplex you have just one sound track. I use two sound tracks like 5.1 and a 2.0 track witch you can choose in a menu.
Some people say it is the blank spots. Also not true. They have probably just erased the blank spots of the M2V file and forgot the .M2V.XMPSES file.
When you just delete the .M2V.XMPSES file and then open the M2V and AC3 file in Encore as a new asset, make a timeline and menu's and the project will built and burn. Only if you delete this .M2V.XMPSES file Encore takes a longer time to import the M2V file and will be without the chapter points.
Almost everything else will work like menu with sound and even a movie background (use M2V files). Only the motion buttons in a menu still wont work unless you use a black background !?!. Haven't figured this out yet. Only solution for this is use Encore 2.0. In this older version also the motion buttons will work without error's (everything else also so why buy CS3??)
Here is what you must do create a DVD without errors:
-Create a project in Premiere Pro, even with chapters.
-Write down all chapter points (minutes:seconds:frames)
-Create two new unique maps in explorer for example D:DVD1 and D:DVD2
-Export in Premiere with Media Encoder without the Multiplex:DVD but with NON to the D:DVD1 map
-Copy from D:DVD1 only the M2V and AC3 files to D:DVD2
-Start up Encore DVD CS3 or 2.0
-Create a new unique project in Encore for example "DVD" and save this in the map D:DVD2\
-Then use Save-as (under file) and pinpoint to D:DVD2\dvd to be sure that all Encore's files are placed in this folder.
-Select M2V file and make new timeline.
-Make chapter points (you wrote down the points, did you?)
-Create menu's, even with sound (AC3) and movie background (M2V)
-Then render project if you have used a video for menu background
-Finally Built and burnnnnnn!!
-If you like to use motion buttons in a menu then use Encore 2.0
I have double checked my work flow and it really works. I have built a project and burned with success Then I deleted the timeline and the M2V file. Copied the .M2V.XMPSES file in the used folder. Re loaded the M2V file in encore (this time much faster! and with chapter points). Tried to built and burn and back was the error. Also this happened in in Encore 2.0!!
Hope that this will solve the PGC error once and for all !!!
Marcel W
system:
acer aspire AMD 64 3800+
2 GB
250 GB hard drive for system
750 GB hard drive for movie
software Adobe Encore 3.0.1.008, Premiere PRO 3.2.0, Photoshop CS3 10.0, All upgraded
NERO 7
No Internet

> Where the y in time stands for the length of the timeline minus 2 frames.
This can actually vary, and so far at least, I don't think we've seen a pattern as to type of pgc error based on how many frames from the end it reports.
> The BPGC error can also be FPGC or DPGC dependant on how many menu's there are in the project.
Number of menus is not relevant; the iteration of the first letter is more related to subsequent occurrences of the error. In my current tests it did not always update; they may have been too similar.
> This is what generates the problem...
Well, the problem does not occur every time you do what you describe, any more than it occurs every time spaces are left in the file names. What you have is, as some other suggestions, a workaround. Thats not bad, and I wonder if you are onto something as to what is contributing to the problem.
So, on to the interesting part whether the xmpses file, or at least what Encore is doing with it, is contributing something. I took an old test project that throws the PGC error and did some experiments.
Background. I am a user who does get the pgc errors regularly, but not always. Creative Suite Production Premium, with PPro CS3 3.2.0 (374) and Encore 3.0.1.008. Pentium 4 2.8GHz 2G RAM, XP SP3, Multiple drives, Nvidia GEforce4 MX440 i.e. an older system. I have lots of stuff loaded and running, including virus protection and firewall, so there are any number of potential conflicts. But I get no crashes, and only one problem other than the pgc. (PPro and Encore monitor windows do this diagonal thing I suspect the display card, but the drivers are up to date. Maxing and then back to fit fixes it.)
If you want to attempt to replicate my studies, here is a link to my problem clip and the first Encore project I describe.
http://www.videoandcomputer.com/test/pgc_test.htm
This project involves a very short AVI export from PPro CS3 - just over 8 seconds - called pgcbad_clip1.avi. Just to answer any question, the source is dv camera capture, and the source and avi export I use are dv avi type 2. There were no effects added on the timeline.
Test 1: Create a project in Encore CS3. Use the sunset menu and delete all the buttons except "play all." Import the avi as a timeline. Set the timeline end action as "return to last menu" and set the button link to the timeline. Auto transcode. (Project settings are 8mbps max and a3c.) Check project shows okay; there is never a problem with that. Build to a DVD folder in a new folder. This project throws the pgc error.
Test 2: Now create a new Encore project in a new folder. Use the same process, except import as timeline the m2v and a3c files from the first run. (I.e. if the clip is pgcbad_clip1.avi, in the test1 project folders, there is a folder called pgcbad_clip1.avi that has 6 files.) Note that in the folder they are imported from is an xmpses file from the first project's encore transcode. The build again fails with the pgc error - same frame, etc, but I really think the frame number doesn't matter.
Test 3: Now create another new Encore project in a new folder. Use same process, but before importing the m2v and a3c as timeline, delete the xmpses file. Drumroll...... Build succeeds!
Go figure.
This is not the repeatable bug option weve been looking for, but based on a clip that always fails, it does demonstrate the odd event of deleting the xmpses file as a workaround. I wonder if that will give adobe something to work with.
Can anyone else get my clip to work/not work in a straight project?
Test 4: Just to answer the question since the avi file fails here, will the elemental option succeed? I exported elemental m2v and wav from PPro, used the same project process, and transcoded the wav. That build also works! I have seen this work both ways. I have had projects where the elemental failed, and an avi export worked. I do believe the elemental options work more consistently. But my project that I completed yesterday used all avi exports, animated buttons in the submenu, - no pgc error.

Mac Encore CS3: 'Check A Project' Issue

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