Mac error 1 Creative Cloud

buenas tardes
alguien me podría indicar que pasos a seguir ya que intento instalar la aplicación de Adobe Creative Cloud en mi Mac y en mitad de la instalación aparece un error 1 y no me permite continuar. gracias

Link for Download & Install & Setup & Activation problems may help
-Chat http://www.adobe.com/support/download-install/supportinfo/

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*FIX?* Adobe Application Manager - Download Error (Creative Cloud)

So I just started the subscription for the Creative Cloud and I downloaded the Adobe Application Manager, which seemed to have installed fine, and when I go into my creative cloud and click download, under for example photoshop, I get Download Error - Contact Customer Support in my AAM (Adobe Application Manager). I have tried many things that people in the forums have suggested from turing off my firewalls, to uninstalled and restarting my computer, I downloaded the most up to date AAM. Any other suggestions? I just got my subscription literally moments ago so I am a little bummed I can't access any of my new software.
I am using a Mac, if that makes any different. Hope someone can help.
Also, when I go to open up the AAM without clicking download for a adobe product the same Download Error pops up.
*So I may have fixed the problem accidentally, I downloaded a trial of photoshop. When I downloaded the photoshop trial it allowed me to use my subscription for my creative cloud. It also had me download the Adobe Download Assistant. I think the Adobe Download Assistant was the thing I was missing, now my AAM seems to let me download the rest of the programs I need. Hope this helps anybody else.*

TGarcia if you are on a managed network then please work with your I.T. department to ensure that the Adobe Application Manager/PDApp.exe has proper access to the Internet.
If you are on a non-managed network then please see Sign in or activation errors | CS6, CS5.5 Subscriptions, CS6 Perpetual - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html.

Unknown server error - creative cloud login

For the past week I have got the following message when trying to log into creative cloud: 'unknown server error. Sign in is currently unavailable. We are unable to access your account. Please try again later.' I am able to access my adobe account via the website but can not download any updates without creative cloud login working. Please help.

Which operating system do you have?
Close the Creative Cloud application.
Navigate to the OOBE folder.
Windows: [System drive]:\Users\[user name]\AppData\Local\Adobe\OOBE
Mac OS: /Users/[user name]/Library/Application Support/Adobe/OOBE folder
Delete the opm.db file.
Launch Creative Cloud.

I Want to Buy Adobe Photoshop CS6 for Mac - NOT Creative Cloud

I just bought a new iMac and I would like to buy Adobe Photoshop CS6 for Mac OS X Yosemite 10.10.2. I am NOT interested in the monthly subscription for Creative Cloud, so please don't even try and sell that to me. I was told by the place I bought my new iMac that Adobe would still sell me Photoshop CS6 if I contacted them. Since I was unable to find a phone number to call, I thought I would try my luck on this forum. Again, I was told that Adobe would send me a link or something like that where I can buy and download Photoshop CS6. Since my new iMac does NOT have a CD/DVD-ROM drive, I would only be able to download the software. I understand that the monthly subscription for Creative Cloud is the newest way of using Photoshop, but I am not interested in that at all. I would greatly appreciate any and all assistance with this matter. Thank you for your time and I anxiously await a response.
Respectfully,
Chris

From here you should be able to buy photoshop cs6:
http://www.adobe.com/products/catalog/cs6._sl_id-contentfilter_sl_catalog_sl_software_sl_c reativesuite6.html

Unknown Server Error – Creative Cloud – cannot log in

Hi there,
I'm unable to sign in to creative cloud due to an 'Unknown Server Error'.
Is anyone else getting this?
I've tried resetting my password to no avail though.
I'm able to log in fine on the Creative Cloud site but I can't use the creative cloud app on my desktop.
I've tried logging in a couple of times and I've tried to restart my machine as well.
I've turned off anti-virus scanning just in case, but I can't get it to work.
I've already installed the CC software on to my work machine with no errors like this.
John

I cant even see a adobe file there? Users\ {User Name} \AppData\Local\
All files are viewable!
I have uninstalled all adobe programmes and reinstalled CC programme, but still get the server error and cant see the adobe file in anywhere to delete or rename OOBE file.
What do I try now??
OK I found the solution - go to bed and look in morning. I had to choose diffrent users as creative cload was not installed in default user.
THANKS

Installation error - Creative Cloud error code 50

I have purchased InDesign and am unable to install because I keep getting errors during installation. One of the errors is Creative Cloud error code 50. How can I install InDesign without the Creative Cloud? How can I install InDesign?

Hi candyheart83,
Please follow Error "Failed to Install" Creative Cloud Desktop application to troubleshoot the issue.
You can also go through this thread Re: Error code 50 .
Thanks,
Saurabh Rai

Creative Cloud - error Creative Cloud desktop failed to update.(Error code: 2) Contact Customer Support

Hi, I'm receiving the above error when trying to update Creative Cloud.
Thanks Tania

For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Creative Cloud support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html ( http://adobe.ly/19llvMN )
800-833-6687 (US daytime only 5AM-7PM PST, Monday-Friday).

Error: Creative Cloud desktop failed to update.(Error code: 2) Contact Customer Support

I can't seem to contact customer support. I'm sent in circles on the web site.
What do I need to do to update creative cloud?@

Hi There,
Kindly refer: Error "Failed to Install" Creative Cloud Desktop application
Thanks,
Atul Saini

Reinstalling Acrobat on Mac with Creative Cloud

I am trying to reinstall Acrobat XI on a Mac running OS 10.7.5 using either the Creative Cloud desktop App or the web site. Both show the application is "Up To Date" and do not offer the download option, even though it was previoulsy uninstalled with the Adobe uninstaller in the Utilities folder. How do i reinstall?

De-activate the Suite. Run the Cleaner tool:
http://www.adobe.com/support/contact/cscleanertool.html
Then try re-installing everything.

Error Creative Cloud

why in my creative cloud, in the "Apps" section there's written "download error" ???

We can't know. You have not provided any system information or other useful technical details.
Mylenium

What is the best Mac for Creative Cloud

I need a new computer. I want to start learning and working with Creative Cloud.
What Mac do you recommend?

The Cloud is a delivery process... you need to check the programs
MINIMUM System requirements for Cloud Programs... check each program
-http://helpx.adobe.com/creative-cloud/system-requirements.html
The above are MINIMUMS... check the individual program forums for the programs you are going to use
If you will start at the Forums Index https://forums.adobe.com/welcome
You will be able to select a forum for the specific Adobe product(s) you use
Click the "down arrow" symbol on the right (where it says All communities) to open the drop down list and scroll

Payment error - Creative Cloud subscription

There has apparently been a payment error and my subscription has been cancelled by Adobe. I would still like to subscripe and use the creative cloud. How do I resolve this issue?
Kirsty

Do you have more information on the payment error? Did you receive an email or are you seeing this on your Adobe account page? Please email me at [email protected] and we will ge the issue resolved.

PC to MAC post Creative Cloud contract

I have a PC and it has CS4 Design Premium (updgraded over many years from AI9 and Photoshop6). I want to get a MAC so I would want to do the Creative Cloud cross-platform license. Let's say at the end of the year contract, I don't want to do the Cloud anymore. Will I get to keep all my downloaded applications at the latest and greatest at time of contract end? What happens in that situation?

Hi Bsciortino29
From the Creative Cloud FAQ: http://www.adobe.com/products/creativecloud/faq.html
If I decide to stop my membership, will I still be able to use my Creative Suite software and the other components of Creative Cloud?
When you cancel a month-to-month or annual membership purchased directly from Adobe or let a 3- or 12-month prepaid membership purchased from a retailer expire, you will no longer have access to the CS applications, other desktop software, and services that are components of Creative Cloud. However, if you saved your work to your computer, you will continue to have access to those files. You will also have access to the same benefits as a free Creative Cloud member, which include 2GB of storage space (reduced from 20GB), the ability to sync and store your files, access to a free 30-day trial of the desktop software that has not already been installed and provisioned as part of your paid membership, and access to the free level of services included with Creative Cloud.
-Dave

Payment error - Creative Cloud Renewal Subscription

It's been over a week now, and twice customer service has not been able to help me with this issue.
My first monthly payment of my renewal subscription hasn't gone through. It keeps saying Payment error. Last month was fine and there is more then an enough on my credit card to pay for this month. So what is going on?
It's a Prepaid credit card and it worked for the passed months.

Hi Cobaltfox,
Please clear your browser cache or try a different browser, such as Chrome, and then sign in to your Creative Cloud account to update the information. (http://helpx.adobe.com/x-productkb/policy-pricing/membership-subscript ion-troubleshooting-creative-cloud.html)
In case you are still facing issue, it is best to contact Adobe support http://www.adobe.com/company/contact.html,
Please request for getting connected to the authorised Team which deals with Credit Card updation as we have a dedicated support for Billing issues.
Regards,
Rajshree

Payment Error - Creative Cloud

I get an payment error in connection with one of my employees. How do we proceed to fix this?

We are now going on 8th day where 2 out of 6 frontend employees cannot access Creative Cloud.
This is unacceptable. We have been in contact with Adobe support daily, no answer just escallations.
We have a case with Volume licensing Case : 0213249067
also Technical case: 185659959
They do not get back to us.
Our payment details have been updated and verified, we have been changed for the 4 team members but not all 6.
2 of our emplyees cannot work.
8th day in a row.
Embarrassing.

Why i canot log in on my mac by creative cloud

hello
on my mac mini i can not log in with my creative cloud account do anybody know why i can't log in
on my windows pc i can log in

Sign out of the Creative Cloud desktop app, restart your computer and sign in again. If that fails, sign out and uninstall the Creative Cloud app. Run the CC Cleaner tool. Re-install CC app and sign in.
https://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html
Benjamin

Mac error 1 Creative Cloud

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