Mac freezing when using Photoshop or other Adobe programs

Hey guys I'm having some issues with Photoshop and some other Adobe programs (After Effects, Premiere). These programs are on version CS6 and work fine until maybe 10-20 minutes later it freezes the whole computer. I can't move anything, it just freezes. It's only with Adobe programs, that's why I'm here.
Help?

If the whole computer freezes, you're looking at OS, hardware, or low level driver problems.
The most common cause is bad RAM. But we've also seen it caused by bad motherboards, CPUs, GPUs, and power supplies.
Photoshop, After Effects, and Premiere share very little code.
So what you're saying is that programs that move a lot of memory and use the GPU extensively are causing the machine to freeze.
That still means it could be the RAM, CPU, motherboard, or GPU.

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Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
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I keep getting a "Build Fail" error when trying to load Photoshop. Other Adobe programs work just fine.

My error looks like this...
Mon Jan 5 12:56:58 2015
[INFO] AdobePackageBuilder - Build Version - 1.7.0.43
Mon Jan 5 12:56:58 2015
[INFO] AdobePackageBuilder - Logging Level verbosity Set to 4
Mon Jan 5 12:56:58 2015
[INFO] AdobePackageBuilder - START utilCopySrcFolderToDstFolder /Applications/Utilities/Adobe Application Manager/CCP/toolkit/../toolkit/PackageTemplate/CS6/Template_Uninstall.bin /Applications/GKB/Build/GKB_Uninstall.pkg
Mon Jan 5 12:56:59 2015
[INFO] AdobePackageBuilder - START utilCopySrcFolderToDstFolder /Applications/Utilities/Adobe Application Manager/CCP/toolkit/../toolkit/PackageTemplate/CS6/Template_Install.bin /Applications/GKB/Build/GKB_Install.pkg
Mon Jan 5 12:56:59 2015
[INFO] AdobePackageBuilder - START utilCopySrcFolderToDstFolder /Applications/Utilities/Adobe Application Manager/CCP/toolkit/../toolkit/ASU/packages /Applications/GKB/Build/GKB_Install.pkg/Contents/Resources/ASU2/packages
Mon Jan 5 12:56:59 2015
[INFO] AdobePackageBuilder - START utilCopySrcFolderToDstFolder /Applications/Utilities/Adobe Application Manager/CCP/toolkit/../toolkit/ASU/Install.dylib /Applications/GKB/Build/GKB_Install.pkg/Contents/Resources/ASU2/Install.dylib
Mon Jan 5 12:57:00 2015
[INFO] AdobePackageBuilder - START utilCopySrcFolderToDstFolder /tmp/C38D2C56-1DA6-472B-B8C4-6FB284E7DA66/ACCCx2_8_1_451/Install.app /Applications/GKB/Build/GKB_Install.pkg/Contents/Resources/ASU/Install.app
Mon Jan 5 12:57:01 2015
[INFO] AdobePackageBuilder - START utilCopySrcFolderToDstFolder /tmp/C38D2C56-1DA6-472B-B8C4-6FB284E7DA66/ACCCx2_8_1_451/packages /Applications/GKB/Build/GKB_Install.pkg/Contents/Resources/ASU/packages
Mon Jan 5 12:57:02 2015
[INFO] AdobePackageBuilder - START utilCopySrcFolderToDstFolder /tmp/C38D2C56-1DA6-472B-B8C4-6FB284E7DA66/ACCCx2_8_1_451/resources /Applications/GKB/Build/GKB_Install.pkg/Contents/Resources/ASU/resources
Mon Jan 5 12:57:02 2015
[INFO] AdobePackageBuilder - START utilCopySrcFolderToDstFolder /private/tmp/50ABE1F7-5C2B-4522-9970-612979FA2BB6/PHSP/LS20/15.0/Photoshop_15_LS20/Adobe Photoshop CC 2014/Install.app /Applications/GKB/Build/GKB_Install.pkg/Contents/Resources/Setup/PHSP15.0en_US/Install.ap p
Mon Jan 5 12:57:02 2015
[INFO] AdobePackageBuilder - Copied Setup file/folder (Install.app)
Mon Jan 5 12:57:02 2015
[INFO] AdobePackageBuilder - START utilCopySrcFolderToDstFolder /private/tmp/50ABE1F7-5C2B-4522-9970-612979FA2BB6/PHSP/LS20/15.0/Photoshop_15_LS20/Adobe Photoshop CC 2014/packages /Applications/GKB/Build/GKB_Install.pkg/Contents/Resources/Setup/PHSP15.0en_US/packages
Mon Jan 5 12:57:02 2015
[INFO] AdobePackageBuilder - Copied Setup file/folder (packages)
Mon Jan 5 12:57:03 2015
[INFO] AdobePackageBuilder - Copied File (payloads/Media_db.db)
Mon Jan 5 12:57:03 2015
[INFO] AdobePackageBuilder - Copied File (payloads/Media_db.sig)
Mon Jan 5 12:57:03 2015
[INFO] AdobePackageBuilder - Copied File (payloads/setup.xml)
Mon Jan 5 12:57:03 2015
[INFO] AdobePackageBuilder - Registration is not suppressed, not removing Grwl package.
Mon Jan 5 12:57:03 2015
[INFO] AdobePackageBuilder - ASU at Path (/Applications/GKB/Build/GKB_Install.pkg/Contents/Resources/Setup/PHSP15.0en_US/Install.a pp) is not found. Skipping copying and renaming.
Mon Jan 5 12:57:03 2015
[INFO] AdobePackageBuilder - START utilCopySrcFolderToDstFolder /private/tmp/50ABE1F7-5C2B-4522-9970-612979FA2BB6/PHSP/LS20/15.0/Photoshop_15_LS20/Adobe Photoshop CC 2014/payloads/AdobePhotoshop15-Support /Applications/GKB/Build/GKB_Install.pkg/Contents/Resources/Setup/PHSP15.0en_US/payloads/A dobePhotoshop15-Support
Mon Jan 5 12:57:03 2015
[INFO] AdobePackageBuilder - START utilCopySrcFolderToDstFolder /private/tmp/50ABE1F7-5C2B-4522-9970-612979FA2BB6/PHSP/LS20/15.0/Photoshop_15_LS20/Adobe Photoshop CC 2014/payloads/AdobeCameraRaw8.0All /Applications/GKB/Build/GKB_Install.pkg/Contents/Resources/Setup/PHSP15.0en_US/payloads/A dobeCameraRaw8.0All
Mon Jan 5 12:57:04 2015
[INFO] AdobePackageBuilder - START utilCopySrcFolderToDstFolder /private/tmp/50ABE1F7-5C2B-4522-9970-612979FA2BB6/PHSP/LS20/15.0/Photoshop_15_LS20/Adobe Photoshop CC 2014/payloads/AdobePhotoshop15-en_US /Applications/GKB/Build/GKB_Install.pkg/Contents/Resources/Setup/PHSP15.0en_US/payloads/A dobePhotoshop15-en_US
Mon Jan 5 12:57:04 2015
[INFO] AdobePackageBuilder - START utilCopySrcFolderToDstFolder /private/tmp/50ABE1F7-5C2B-4522-9970-612979FA2BB6/PHSP/LS20/15.0/Photoshop_15_LS20/Adobe Photoshop CC 2014/payloads/AdobeCameraRawProfile8.0All /Applications/GKB/Build/GKB_Install.pkg/Contents/Resources/Setup/PHSP15.0en_US/payloads/A dobeCameraRawProfile8.0All
Mon Jan 5 12:57:05 2015
[INFO] AdobePackageBuilder - START utilCopySrcFolderToDstFolder /private/tmp/50ABE1F7-5C2B-4522-9970-612979FA2BB6/PHSP/LS20/15.0/Photoshop_15_LS20/Adobe Photoshop CC 2014/payloads/AdobeColorPhotoshop5_0-mul /Applications/GKB/Build/GKB_Install.pkg/Contents/Resources/Setup/PHSP15.0en_US/payloads/A dobeColorPhotoshop5_0-mul
Mon Jan 5 12:57:05 2015
[INFO] AdobePackageBuilder - START utilCopySrcFolderToDstFolder /private/tmp/50ABE1F7-5C2B-4522-9970-612979FA2BB6/PHSP/LS20/15.0/Photoshop_15_LS20/Adobe Photoshop CC 2014/payloads/AdobeAPE3.4-mul /Applications/GKB/Build/GKB_Install.pkg/Contents/Resources/Setup/PHSP15.0en_US/payloads/A dobeAPE3.4-mul
Mon Jan 5 12:57:05 2015
[INFO] AdobePackageBuilder - START utilCopySrcFolderToDstFolder /private/tmp/50ABE1F7-5C2B-4522-9970-612979FA2BB6/PHSP/LS20/15.0/Photoshop_15_LS20/Adobe Photoshop CC 2014/payloads/AdobePhotoshop15-Core /Applications/GKB/Build/GKB_Install.pkg/Contents/Resources/Setup/PHSP15.0en_US/payloads/A dobePhotoshop15-Core
Mon Jan 5 12:57:08 2015
[INFO] AdobePackageBuilder - START utilCopySrcFolderToDstFolder /private/tmp/50ABE1F7-5C2B-4522-9970-612979FA2BB6/PHSP/LS20/15.0/Photoshop_15_LS20/Adobe Photoshop CC 2014/payloads/AdobeColorJA_ExtraSettings5_0-mul /Applications/GKB/Build/GKB_Install.pkg/Contents/Resources/Setup/PHSP15.0en_US/payloads/A dobeColorJA_ExtraSettings5_0-mul
Mon Jan 5 12:57:08 2015
[INFO] AdobePackageBuilder - START utilCopySrcFolderToDstFolder /private/tmp/50ABE1F7-5C2B-4522-9970-612979FA2BB6/PHSP/LS20/15.0/Photoshop_15_LS20/Adobe Photoshop CC 2014/payloads/AdobeColorNA_Recommended5_0-mul /Applications/GKB/Build/GKB_Install.pkg/Contents/Resources/Setup/PHSP15.0en_US/payloads/A dobeColorNA_Recommended5_0-mul
Mon Jan 5 12:57:08 2015
[INFO] AdobePackageBuilder - START utilCopySrcFolderToDstFolder /private/tmp/50ABE1F7-5C2B-4522-9970-612979FA2BB6/PHSP/LS20/15.0/Photoshop_15_LS20/Adobe Photoshop CC 2014/payloads/AdobeColorCommonSetCMYK5_0-mul /Applications/GKB/Build/GKB_Install.pkg/Contents/Resources/Setup/PHSP15.0en_US/payloads/A dobeColorCommonSetCMYK5_0-mul
Mon Jan 5 12:57:08 2015
[INFO] AdobePackageBuilder - START utilCopySrcFolderToDstFolder /private/tmp/50ABE1F7-5C2B-4522-9970-612979FA2BB6/PHSP/LS20/15.0/Photoshop_15_LS20/Adobe Photoshop CC 2014/payloads/AdobeColorCommonSetRGB5_0-mul /Applications/GKB/Build/GKB_Install.pkg/Contents/Resources/Setup/PHSP15.0en_US/payloads/A dobeColorCommonSetRGB5_0-mul
Mon Jan 5 12:57:08 2015
[INFO] AdobePackageBuilder - START utilCopySrcFolderToDstFolder /private/tmp/50ABE1F7-5C2B-4522-9970-612979FA2BB6/PHSP/LS20/15.0/Photoshop_15_LS20/Adobe Photoshop CC 2014/payloads/AdobeVideoProfilesCS5_0-mul /Applications/GKB/Build/GKB_Install.pkg/Contents/Resources/Setup/PHSP15.0en_US/payloads/A dobeVideoProfilesCS5_0-mul
Mon Jan 5 12:57:09 2015
[INFO] AdobePackageBuilder - START utilCopySrcFolderToDstFolder /private/tmp/50ABE1F7-5C2B-4522-9970-612979FA2BB6/PHSP/LS20/15.0/Photoshop_15_LS20/Adobe Photoshop CC 2014/payloads/AdobeColorEU_ExtraSettings5_0-mul /Applications/GKB/Build/GKB_Install.pkg/Contents/Resources/Setup/PHSP15.0en_US/payloads/A dobeColorEU_ExtraSettings5_0-mul
Mon Jan 5 12:57:09 2015
[ERROR] AdobePackageBuilder - Failed to find the dmg file path (null)
Mon Jan 5 12:57:09 2015
[ERROR] AdobePackageBuilder - Failed to package the update - null.

That's definitely enough to start.
It sure seems like it should work...and then I saw that you're using a router. It could very well be that the router is the weak link here.
Instead connecting to your network router, try using a direct USB connection from your MBP. If that doesn't work, you read this post, which may be relevant to your problem:
http://h30434.www3.hp.com/t5/Mac-Printing-and-Scanning/Scanning-from-Mac-10-7-fa ils-after-all-recommendations-Not-ready/td-p/1287003
It seems you're up to date with software. Post with your results.

I am not a Mac user, but Premiere Pro and other Adobe programs are installed on the Macs used by our freelance artists and editors.

We have video clips of interviews stored on a Mac-formatted external hard drive. Our new editor explained that in order to have authentic time codes, we must transcribe them using Premiere Pro. What is the most efficient way to do so?
In other words, should I open a Word doc, start listening to the interviews and type them? Is there a dictation option within Premiere or a note pad I can type into and save them? I am really baffled.

I think I've figured out that there is no dictation program.
When I open the video clips in Premiere Pro, they will not play. If I can figure out that problem, I wont worry about anything else. Isn't PP, a media player in and of itself? I must not be opening it correctly.

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My first computer is used for personal and business. this computer has a number of programs on it, including Kaspersky internet security but it is not lacking in resorces, It is a Intel based computer, sporting Intel quad core 2.5 GHz CPU. running on a 32 bit Windows 7 operating system, its list of components are 4 gig ram, Nvidia Geforce 9600 GT graphics card (on the Adobe approval list sporting open GL) 4 sata hard drives, 750 watt power supply, Asus P5N-D SLI motherboard, the tower case has 7 fans and the CPU is water cooled.
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after I experienced this loss of critical files I call the tech support line to see if they could help with recovery of the file and to ask if they had a way to prevent this from occuring again.
They said that I could wave bye bye to the file and the work, additionaly they said if I was working with large files like that, I should be runing a 64 bit system that could utilize additional memory.
I really like working with the large files so I bit the bullet and spent the money for the 2nd computer that I would use as a dedicated Photoshop workstation.
the second system has many of the same components because they have worked admirably. the key difference is as followes. 8gig ram, 64 bit Windows 7 operating system, Photoshop CS5 and the only other software is the drivers for the wacom intos4 tablet. I desided not to install any type of antivirus program because I will not be useing it on the internet except when it needs to connect to Adobe for whatever. my decision not to install antivirus can be reversed but I did not want any questions about it slowing up the computer.
This system with Photoshop CS5, freezes up faster then the CS4 system.
When I say Freezes up what I am referring to is the mouse and keyboard will not respond. Control/alt/delete will not bring up the task manager. Eventually I give up and have to force a shut down by pushing and holding the case start button for about 5 to 8 seconds.
when I restart the system I check the file that I have been working and several times the file that I was working on is corrupted beyond Photoshops ability to open.
I have used the windows 7, on board, memory diagnostics and it claims that all of the memory is fine I have reviewed the event logs and the only critacal errors are about the system being improperly shuting down. I even went to the trouble to click on the link for each error that will take you to Microsofts website and will serch for anything they have about that event and they had no help on the event.
People with mac computers have had a similar problem that had to do with there fonts and plugins, but I do not have a mac and I have not installed any plugins. The CS5 is as it came from the factory and the Mac people kicked me out telling me to get over on my side of the street where the rest of the windows outcast are but that was only after they thought they had there problen solved. Its so funny, but losing these files is not, Please Help

Thanks everyone for jumping in with both feet.
Let me review what I have already done.
(1). I have already witnessed how the wround driver for the tablet will wrack havoc. when I first started the 64 bit version of CS5 it would not recognize any PSD files at all and if you went to the file and right clicked looking for the (open with) dialog box forget-about-it the option for Photoshop was not an option.
I called Adobe tech support and they told me that I was not going to be able to use the Wacom tablet with the 64 bit versionof Photoshop. I found that a little suspicious seeing how Wacom tablets are the most preferred pen tablets for professional illustrators.
I contacted Wacom and they explained that I needed to uninstall the Wacom tablet, reboot the computer, go to the website, download the new 64 bit drivers and then reinstall the tablet. after I did that. Photoshop found all of my files and opened just fine.It was only then that I found out about the freezing proplem with the 64 Bit version.
A number of the helpful people here have tried to advise this to me but I have already be down tha road.
(2). I have the latest drivers for the BFG Nvidia Geforce 9600 Gt, released in April of this year and I had already new that the were necessary for the open GL so this is one of the first things that I tried.
Some one from our cousin Mac's side of the famaly and (Noel just suggested) that I try turning off the open GL. As soon as cousin Mac asked us to try this I did it (Them being famaly and all).
I was able to give it a try on the 32 bit system on Thursday 7/8/2010.
I was able to work on a very large file with a multitude of layers, channels and paths for about 5 hours before if froze. after the reboot I found that the file was fine and retained everything up to my last save.
But this test is only good as circumstantial evidence because the freezes are somwhat random. They mosly happen after I have been working with a large file for quite some time but some times it can happen very quickly, maybe 25 or 30 minutes.
Bye the way I really enjoy the humor, the Mac people are very serious people.
the Mac users are just grouchy because they expect their computers to "just work", and of course they don't.
We PC users have been given no such expecatations. THANKS NOEL
Oh, don't worry about them mean old grumpy PC wanna be Mac peoples. Gota luv it THANKS dec9
and Eight thousand dollar papper weight says it all. THANKS $8000paperweight.
(3) the memory, CPU and mother board can not be ruled out completly, just yet
As for the memory I have used the on board windows 7 diagnostics and it passed. but this is a unreliable test for hevy-resource dependent applications and a load or stress test would need to be done to be confidend.
I have a number of computers with the same kind of ram but after swaping them around I can not say that I have had any lasting results and it is compecated by experiences like what happened to me after turning off the open GL. What if I had of only worked for 4 hours? I would of thought that the problem was solved thats what would of happened
Do any of you work with files like I have been talking about? and if so do you experience any problems?
The motherboard can not be rulled out by any tests that I know of other then process of elimination which is at the heart of all sound diagnostics.
I downloaded a utility that is helpful called (Cupid Z) that gives real time monitoring and idenification of components.All the voltages seem fine.A.
I hope I will be able to up load the screen shots so you all can have a look see.
The CPH is more than likely not the problem.
I do have the option to install Photoshop on a third computer that has most of the same components but has a different Intel CPU. this would rull out any compatability issues (CPU with the Board) but if that were the case I dought that every other progrem under the sun works fine except Photoshop.
dec9, I did delete the prefs on the 32bit system but I have not had time to test the operation of Photoshop as of yet.
Lastly I will try to upload the screen shots of (Cupid Z) you will see that the latencys and the frequency are correct. Under the SPDscreen the plausible timinigs for verious common frequencies are given,, all seem to be with in range. The lantency are inside the spec.given by Corsair;s website
Asus provides a utility that allows you to monitor Temptures and voltages and I hope to send you a screen shot of this and you can see that they all are correct.
I would like to send the event log but I am not sure how to do that if someone could give me the 411 on how to do this I will send them to you I have saved the errors in several file formats but I cant see how you cold read them on this little page Thanks again POBOX119 signing off

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Mac freezing when using Photoshop or other Adobe programs

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