Mac g4 ppc itunes and quicktime

I have a Mac g4 ppc laptop and cannot find what versions of itunes and quicktime it will support. The new itunes will not open and the quicktime will not update. Can anyone help?

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Similar Messages

  • ITunes and Quicktime hanging on start up after Quicktime v7 update

    Heya,
    After updating my OS from 10.3.4 to 10.3.8 then 10.3.9 and installing Quicktime v7 iTunes and Quicktime hung on start up. Neither load. All i wanted was to get ready for adding video to my iPod and now nothing loads at all! Any Ideas??
    Thanks
    G5   Mac OS X (10.3.9)   ipod

    Same exact problem here. Obviously this is not our computers, it's a bug in the new release of itunes and/or quicktime.

  • Itunes and Quicktime do nothing

    I am running the latest itunes and quicktime as of 5/19/07 on a 13" Black Mackbook (Intel Core 2 Duo, 1GB ram, 120GB drive) with bootcamp running windows XP Pro SP2 with all windows updates.
    itunes works fine in mac os... but...
    For some reason when i click on the iTunes icon in windows nothing happens. cursor shows hourglass for split second and goes away. nothing.
    when i click the quicktime button it thinks for a moment and then i get the windows default error sound and nothing.
    it used to be i could just reinstall the itunes+quicktime package with the apple update and it would work for a while. then it would happen again. now that doesn't even work.
    this is getting very agrivating... i never had this problem before. i can't seem to pin it to any event of any kind.
    any help would be greatly appreciated.
    i have a huge music library that i use with my 30gb ipod. and lately i can't do anything with itunes.
    please help.
    thanks.
    Macbook 13" Black   Mac OS X (10.4.9)   Running Bootcamp and Windows XP pro SP2

    Well, registry keys are pretty icky to work with. Over at support.microsoft.com you'll see how often they emphasize that editing the registry can make your computer unbootable.
    Is your stuff backed up in case editing the registry goes south on ya'?
    I'd recommend you uninstall both programs again, then restart your computer, note who you login as, then go to the Run command on the start menu and run 'regedit'. I do not have that same registry key on my Windows XP pc running the latest version of iTunes. You could try deleting that whole key, then restarting your computer, downloading the latest version of iTunes from Apple, and reinstalling.
    Sony XP Media Center Edition 2005   Windows XP  

  • Video Playback in iTunes (and Quicktime) All White

    Since I updated iTunes and Quicktime, playback of all videos in them is now white, with a few dots of colour and just audio playing through.
    Is there a solution to this yet?
    Thanks - Dan.

    The iTunes store writes, "All TV shows and other video content are now available in 640-by-480 resolution." And, QuickTime Tech Specs page, says the following.
    For viewing videos purchased from the iTunes Store:
    (Windows)
    2.0 GHz Pentium-class processor or better
    512MB of RAM
    32MB video RAM
    QuickTime 7.1.3
    Windows 2000 or XP
    For viewing 640x480 standard definition (SD) H.264 video:
    (Windows)
    2.0 GHz Intel Pentium class or better processor
    At least 512MB of RAM
    64MB or greater video card
    Windows 2000 or XP
    I don't know how much VRAM you have on your terminal, but it looks like you need a faster machine as far as CPU is concerned.
    Good luck
    MacHouse
    180 video tutorials for Mac users

  • Applications won't open after update to iTunes and QuickTime

    I just allowed a software update for iTunes and QuickTime. After rebooting, I found that the Finder will not start, nor Mail nor most other applications. TextEdit will start, which gives me the Menu bar so I can switch users, but all users have the same problem.
    I cannot see the hard drive icon without the Finder. If I hit the Finder button, it wiggles and then dies. Safari starts, but "quits unexpectedly" when I try to browse with it.
    I bought the G5 with 10.2 installed, then upgraded to 10.3 I have the 10.3 upgrade disks, but don't know if I can use these to do an archive and re-install.
    I can see the hard drive by doing an "open" from TextEdit, but of course I can't use that to open another application. I've booted of the 10.3 upgrade disk and used Disk Repair, but it found no problems. Lots of permissions problems, but I doubt that is causing the trouble.
    I'm in a real fix here. Any suggestions?
    Thanks,
    Ray
    G5 Mac OS X (10.3.9) )
    G5   Mac OS X (10.3.9)  

    I'm having a similar problem only with disk utility after updating iTunes and Quicktime. I am unable to repair permissions, but otherwise the machine is working great as before. When I try to repair permissions using either Cocktail or Onyx it just keeps going, going, going and going but never finishes. It will run for several hours before I have to force quit the application. Repairing permissions has never taken more than 15 minutes prior to this update.
    I decided to try using disk utility while booted to osx, I get a message that says communication between the disk managment tool and disk utility has been lost and operation cannot continue. The same error occurs when running disk utility off the startup cd. I restored using my backup then ran disk utility and all was okay using all of the methods mentioned above. I installed the updates again and the same problem occurs when trying to repair permissions.
    Guess I will reload my backup and wait for a fix from apple unless someone chimes in with ideas on what could be wrong. Thank goodness for backups!!! This is the first software update that has given me any problems. Oh, one other thing. I installed the updates on my titanium powerbook running 10.3.9 and didn't have any problems. The setup on my tibook is essentially the same as my powermac G4. What gives? Anyone else having problems after installing the updates?

  • Updated iTunes and QuickTime, now neither will launch

    I installed iTunes 7.1 and QT 7.1.5 tonight. Immediately after restarting, I was unable to launch Firefox 2.0.0.2 or reinstall it. In researching that problem, I've discovered I cannot launch iTunes or QT Player.
    With each app, the triangle appears next to the icon in the dock when I launch it, but then the color wheel spins for awhile, the system hangs, and the application stops launching. There's no error dialog. The Finder appears to restart, too, because the Dock and the Finder bar disappear and reappear.
    Any suggestions for what to restall, which files to trash, etc?
    Thanks.
    MacBook Pro   Mac OS X (10.4.8)  

    TD, thanks for the suggestions, but I'm still stuck. Here's what I've tried:
    1. Deleted the com.apple.iTunes.plist file, restarted iTunes and it would not launch.
    2. Created new account, tried launching iTunes. It did not launch.
    3. Downloaded and reinstalled iTunes and QuickTime, then restarted. iTunes, QuickTime, and Firefox would not launch.
    4. Re-reinstalled iTunes and Quicktime, restarted, still unable to launch iTunes or QuickTime.
    Any further ideas? I'm stumped! Thanks.

  • I backed up my movies and rebuild my computer, and after making sure i'm using the latest version of itunes and quicktime and and making sure i still had spare computer authorizations, i still get error 23132.  Please help.

    I backed up my movies and rebuild my computer, and after making sure i'm using the latest version of itunes and quicktime and and making sure i still had spare computer authorizations, i still get error 23132.  Please help.

    I had this exact issue.  Spent over an hour on the phone with apple support, they couldn't resolve.  Here is what I ended up doing, that worked.
    1.  Turned iTunes match off on all my iOS devices
    2.  Deleted the offending playlists from the iOS device they originated on
    3.  Started iTunes, let it run (literally) for an hour before it became responsive.  First thing I did, before clicking anywere else was disable iTunes match.  If I clicked anywhere, it would clock for another hour.
    4.  Let iTunes run overnight, by morning it had cleaned out the repeating play lists.  This got my Mac/iTunes back to an operable state.
    5.  Restore iPhones from backup in iTunes.
    What was causing my issue was a single playlist that was created on an iPhone, then suddenly showed up with several thousand duplicates on my other iPhone.  The culprit playlist did not, for some reason, duplicate itself on my two iPads.  Apple support seemed to think it was because the problem iPhone tried to sync the playlist to iCloud over and over again unsuccessfully, then it finally went through and populated the thousands of blank/failed playlists which then tried to propigate to iTunes and my other iOS devices.  Seems like a reasonable theory.
    I have not yet re-enabled iTunes match.  So, no idea what will happen if I decide to go back down that rabbit hole.

  • How do I download itunes and quicktime for os 10.6.8

    how do I download itunes and quicktime for os 10.6.8?

    If you're using Mac OS X 10.5.8, click here and here.
    If you're using Mac OS X 10.6.8, run Software Update and download iTunes 11. Unless you need QuickTime 7 or QuickTime Pro's functionality, no separate QuickTime downloads are needed or available.
    (75060)

  • ITunes and Quicktime will not launch

    I cannot get my iTunes or Quicktime to launch. I have uninstalled, reinstalled, upgraded, and tried several fixes that I found on this discussion board. No Luck! I'm using XP Pro SP3. When I first installed iTunes, it worked, but then quit working about 4 weeks later. I'm using the latest versions of both iTunes and Quicktime.

    The error message you are getting suggests that you do have one of the problem codec packs installed on your system or you have had in the past.
    Quicktime does not install Quicktime.cpl in the system32 directory.
    It is possible that one of them was installed without you knowing with other software, I think Storm may get installed with other things although I can't name anything.
    You must look for the things on my list and uninstall them if you find them. Check in Add/Remove programs to see if there is an entry there.
    When you have uninstalled the problem items go on to the next stage. If you can't find anything you had better go on as well.
    Download the stand alone Quicktime (the one without iTunes):
    http://www.apple.com/quicktime/download/win.html
    Now Remove Quicktime using the method in this article (just Quicktime):
    XP
    http://support.apple.com/kb/HT1925
    Vista
    http://support.apple.com/kb/HT1923
    When you come to your C:\Windows\system32\ folder you can delete any file or folder with Quicktime in the name.
    Restart you computer
    Install the stand alone Quicktime and check if it starts.
    If it does you are in a position to find out if iTunes is OK.

  • ITunes and QuickTime will not work..Yeah, another one

    Despite my best efforts to try to solve my problem on my own and not both you kind people, I've been working on and off at trying to get my iTunes working, with no positive results at all. It's honestly been so long, I don't recall what might have sparked the issues, but every time I try to open iTunes or QuickTime they will begin to open but fail, bringing up the common windows error message:
    iTunes has encountered a problem and needs to close. We are sorry for the inconvenience.
    QuickTime Player has encountered a problem and needs to close. We are sorry for the inconvenience.
    So far, I have totally deleted both iTunes and QuickTime twice from my computer- first just through Add/Remove Programs pathways, then more in depth with Registry Crawler to try to remove any traces of the programs- all before re-installing the two programs. Both times have failed, still leaving me unable to open either program, so I've broken down and come here- hoping to find anyone willing to lend a hand to help fix this issue so that I can finally listen to my music the way I used to.

    Perfect information, thanks.
    That combination is almost always caused by some application stashing old QuickTime componentry down in your system files. (Codec packs and video converters are the usual suspects, although some Games might do it too.)
    Let's go looking for the old stuff.
    1. Open My Computer from the desktop or Start menu.
    2. In the Tools menu, click Folder Options.
    3. Click the View tab.
    4. In the "Advanced settings" pane under "Hidden files and folders" make sure that the "Show hidden files and folders" option is selected, and the "Hide extensions for known file types" option is unchecked.
    5. Click OK.
    Now in My Computer, open your C drive.
    Open the "Windows" folder.
    Open the "system32" folder.
    What files and/or folders can you see in there with QuickTime in the file/folder name? (In a standard installation of QuickTime, you should see precisely two files ... QuickTime.qts and QuickTimeVR.qtx ... and no QuickTime folders whatsoever.)

  • ITunes and QuickTime will not open

    I upgraded to iTunes 7.0.1 and the installation went fine. However, when I try to open iTunes by double-clicking on the desktop icon, a page pops up for less than a second and then goes away. I think the page might have something to do with a license agreement. I get no error messages. I also tried to open QuickTime to see if it works, but it does not. When I try double-clicking on the desktop icon, a page (different than the one that pops up for iTunes) comes up for less than a second. No error messages for QuickTime come up either. What can I do to get my iTunes and QuickTime to work?
    Dell Dimension 8200   Windows XP  

    ... i think i might have already replied to you in a different thread, BNT ...
    ... but just in case i haven't, those are classic symptoms of a Qoologic adware infestation on a PC. the free trial version of Ewido has been catching and killing that for most folks:
    ewido anti-malware download

  • ITunes and Quicktime Error after automatice Apple update, need help!!!

    So I currently have a new labtop with windows vista. I have been runining iTunes for the pass 3 months already no problems. The Apple automatic update has never caused any problems till now. Quicktime needed to be updated today, and I accecpted the update, prior to that iTunes and Quicktime was working properly. Once the quicktime update was complete, it restarted my computer like usual. Then when I tried to open iTunes this error came up:
    "iTunes cannot run because it has detected a problem with your audio configuration"
    Now I checked the audio configuration and nothing was changed or anything, that has not been touched at all, so I still think it had to do with the update. The next error was came up when I tried to open Quicktime and it read:
    "Runtime Error!
    Program C://ProgramFiles/QuickTime/QuickTimePlayer.exe
    This application has requested the Runtime to terminate it in an unusual way.
    Please contact the application's support team for more information"
    So as long as I have been using Quicktime and iTunes I have never encountered this, I tried to re-install but the error kept coming up after it was installed. Please help me out!

    try doing following the steps in these articles
    http://docs.info.apple.com/article.html?artnum=31115
    and
    http://docs.info.apple.com/article.html?artnum=93976
    hope this helps

  • Error Messages for iTunes and Quicktime, what do I do?

    Hello, I'm in need of some help.
    Let me walk you all through what I did for the last 4 hours:
    (important note: I suck at far too much computer stuff, so I am fully aware that as you read the following, at certain points I probably made the problem much worse than it needed to be, I am not proud of this, but everything you read did happen, stupid as it probably was for me to pursue the problems in the particular way that I did. Hindsight is 20/20.)
    I updated my iTunes v7.7 to v8.0 today, and after trying it out for a while decided that I didn't like it and wanted to go back to what I was using before.
    So, because I didn't know what else to do, I tried to re-install the original iTunes software that came with my iPod (a 20gig classic I bought in 2004). That version of iTunes was v6.0 (again, 3 years ago).
    Part way through the installation process, I got a message that said that, because I had a newer version of iTunes on the computer already, it wouldn't install the version on the disk.
    So I uninstalled v8.0, restarted my computer, and installed the v6.0 from the CD-ROM I had.
    It was then that I found I had NONE of the 6000+ songs in my iTunes window. I checked my computers files to find that they were still in the library, but my iTunes screen was completely devoid of all my music.
    So I tried to get it all back on the player. I discovered that by right-clicking "Play" for the individual files from the folders in my iTunes that they would come up on the player, but that meant that I'd be clicking in 6000+ songs, one by one, till they were all back. I didn't want to do that.
    So I tried a system restore (again, read "important note" at top of post). After that happened and I was looking at my desktop again, tried opening iTunes, and it gave me a message that said:
    "iTunes has encountered a problem and needs to close. We are sorry for the inconvenience."
    And it asks if I wanna send an error report. I decline, then try opening Quicktime. Same message. So I try to uninstall both programs (i know, i know, "important note"), and iTunes uninstalls, Quicktime does not, because, as my computer puts it, "a fatal error occurs."
    But since I have iTunes uninstalled, I go to apples site and download iTunes v8.0 again. After waiting for all that to get done, I get the same error message.
    So I peruse this very discussion forum, and after looking for a good while at what is being recommended I go to a site and download v7.7 again.
    Again, I get the same error message.
    So here I am. I've tried working it out myself for the last 4 hours, and I seem to have made things worse.
    So please, please, PLEASE, I ask for any help you can provide.
    Can I get my iTunes back?
    Is my Quicktime corrupted now?
    Am I totally screwed?

    I had the same problem when I went to upgrade to 8 and then downgrade back to 7.7. To fix this is a little involved, but you can do it. Let me put it this way, I talked my mother through it on the phone, and she has a hard time finding the power button So no worries, I'll help you get back up and running. I am running Vista now, so I am going off of memory for Vista, so bear with me.
    I would do the following:
    1. Uninstall both iTunes and Quicktime by going to Control Panel-Add Remove Programs, and choosing first Quicktime then iTunes.
    2. Clean your registry. Easy now, it is not that hard. To do it, go to http://www.ccleaner.com/download and download CCleaner. It is free and has NO spyware. Install it and run the registry cleaner. It will remove any trace of both programs from the registry. Now you have 2 choices.
    3a. Now I would install iTunes 8. Because you already installed it once, it converted its database file that it uses to track the library and play lists up to the iTunes 8 standard.
    3b. If you have no problem loosing your playlists and library settings, you can go back to iTunes 7.7. To do this, first search for "itunes.ttl". To do this, go to Start-Search Files and Folders- and type in "iTunes.ttl" Once the search finishes, it will tell you where it is located. Navigate there using Windows Explorer or My Computer and delete it. Now you can install iTunes 7.7 with out any errors. You will not loose any files! just your playlists and it will not remember what is in your library.
    As far as adding your songs again, did you try to re-importing your music? If you go to the file menu-add folder to library. It will bring up a dialogue box that will allow you to browse to the folder with your music.
    Let me know if this works. I will help in anyway I can.
    Good Luck,
    linesma

  • When i try to update itunes and quicktime, it stops me and says " The feature you are trying to use is on a network resource that is unavailable" please help.

    when i try to update itunes and quicktime, it stops me and says " The feature you are trying to use is on a network resource that is unavailable" please help.

    Before trying the update again, use Microsoft's Fix it solution at http://support.microsoft.com/mats/Program_Install_and_Uninstall. Use it to uninstall iTunes and Quicktime. It bypasses this not uncommon problem. When the solution finishes, the selected program will be uninstalled. It can take several minutes and I have seen as much as half an hour.
    After iTunes & Quicktime are uninstalled, try the update again.

  • ITunes and QuickTime doesn't open up on Windows Vista

    Hi! I will apreciate all who tries to answer this question.
    I have Windows Vista on my HP laptop and I dowloaded iTunes and QuickTime.
    I had no problem downloading it, but then opening it came a box.
    It said:
    iTunes has stopped working
    Windows can check online for a solution to the problem
    -> Check online for a solution and close the program
    -> Close the program
    View problem details
    Problem signature:
    Problem Event Name: BEX
    Application Name: iTunes.exe
    Application Version: 10.1.1.4
    Application Timestamp: 4d06bba9
    Fault Module Name: StackHash_fd00
    Fault Module Version: 0.0.0.0
    Fault Module Timestamp: 00000000
    Exception Offset: 00227d80
    Exception Code: c0000005
    Exception Data: 00000008
    OS Version: 6.0.6002.2.2.0.768.3
    Locale ID: 4105
    Additional Information 1: fd00
    Additional Information 2: ea6f5fe8924aaa756324d57f87834160
    Additional Information 3: fd00
    Additional Information 4: ea6f5fe8924aaa756324d57f87834160
    Then I press close the program and a speech bubble appears at the
    bottom right corner of the screen.
    It said:
    iTunes was closed.
    To help protect your computer, Data Execution Prevention
    has closed iTunes.Click to learn more.
    I have no idea whats hapening.
    HELP!

    excellent information, sparkly.
    Fault Module Name: StackHash_fd00
    Fault Module Version: 0.0.0.0
    ... and:
    To help protect your computer, Data Execution Prevention has closed iTunes
    ... and the QuickTime Player not launching either (it's a "QuickTime has stopped working" error?).
    With that combination, we need to check on some other application (apart from QuickTime itself) stashing old QuickTime componentry on the PC in an unorthodox location. (Codec packs and video converters are the usual suspects with that, although some games might do the same.)
    So we'll go looking for the older QuickTime componentry in the most common locations for it to be stashed.
    First we'll need to change some view settings.
    In your Start menu, open Computer.
    In your Organise menu, select Folder Options.
    In the View tab, make sure that "Show hidden files and folders" is selected, and "Hide extensions for known file types" is unchecked.
    Click OK.
    Now in Computer, open your C:\ drive (or whichever drive you have your operating system installed on).
    Open the "Windows" folder.
    *If you have a 32-bit version of Windows,* open the "System32" folder.
    *If you have a 64-bit version of Windows,* open the "SysWOW64" folder.
    What files and folders can you see in there with QuickTime in the title? (In a standard installation of Quicktime you should be seeing precisely two files ... QuickTime.qts and QuickTimeVR.qtx ... and no QuickTime folders whatsoever.)

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