Mac Help Docs missing

All my Mac help docs are missing, when I select mac help in finder all the help documents don't appear this is with all
apps like quicktime etc
is there anyway of re-installing them all from the system disk
thanks
Jon

Hi Jon, see this...
http://www.thexlab.com/faqs/helpviewer.html

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http://www.thexlab.com/faqs/helpviewer.html
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first i did this:
"Help Viewer displays a blank window
Symptom
You launch Help Viewer but, instead of displaying the default Help information, the window is blank.
Causes
1. Corrupted Help Viewer preferences files or cache.
2. Missing MacHelp.help file.
Solutions
1. Corrupted Help Viewer preferences files or cache....."
then I did this:
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Symptom
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Causes
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• Trash the following three files, if extant.
1. com.apple.help.plist
2. com.apple.helpui.plist
3. com.apple.helpviewer.plist
• Open your Home > Library > Caches folder.
• Trash the com.apple.helpui folder.............."
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"Mac Help" no longer works. It just spins and spins and spins.

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Trash the following three files in your Home > Library > Preferences folder, if extant:
com.apple.help.plist
com.apple.helpui.plist
com.apple.helpviewer.plist
Trash the following two folders in your Home > Library > Caches folder, if extant:
com.apple.helpui folder
com.apple.helpdata
Empty the Trash.
Test that Help Viewer is now operating normally.
Many thanks Ferd II!

My "Mac Help" on my Mac Mini does not work!

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-carpetcomber

359/2805
Hi carpetcomber,
Welcome to the Discussions!
When it happens, just try deleting its Caches folder, this should clean it:
(quit Help) and delete this folder:
Home/Library/Caches/com.apple.helpui
If Help still doesn't work, try then deleting those three files:
Home/Library/Preferences/com.apple.help.plist
Home/Library/Preferences/com.apple.helpui.plist
Home/Library/Preferences/com.apple.helpviewer.plist
and the Caches again.
More info about Mac Help troubleshooting:
- (The X Lab) Troubleshooting Help Viewer.
HTH
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Hello Daav1000 and welcome to discussions,
Here...
http://discussions.apple.com/thread.jspa?threadID=245027&tstart=0
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( Thanks to Kappy )

Mac Help does not work

When I am in the finder, and select Mac Help from the Help menu, the help window appears for a few seconds, does not allow me to use it, and then closes again
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Help Viewer crashes or shows blank....
http://discussions.info.apple.com/webx?[email protected]@.6897a2ae http://www.thexlab.com/faqs/helpviewer.html
This is a common bug in Panther. The solution to this problem is simple though:
• (~ means your home directory)
If the search field is not in the top of the window.... click on the oblong button at the top right hand corner...that should open the Toolbar and display the search field.
Go to ~/Library/Preferences and delete the following files......
com.apple.help.plist
com.apple.helpui.plist (you may or may not have this one).
com.apple.helpviewer.plist
Next go to ~/Library/Caches and delete the folder......
com.apple.helpui
Log out and log in. If the problem is gone, empty the trash. If not, put everything back.
you can open MacHelp directly from .....
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Why Mac Help doesn't work after installing Leopard?

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Mac Help not Helping

Hi
Im running OS X Tiger 10.4.2
Tiger came as an update DVD in the box along with my Mac Mini and I have since performed an "erase and install" version of tiger. When I load mac help nothing works. When I type spotlight or dashboard for example, the little cog will spin and do nothing. The links don't work either.
Anybody have a clue what's wrong!?
Thanks in advance for any help
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Try the following:
In most cases doing the following will restore the Help Viewer:
1. Trash the following three files, if extant:
/Home/Library/Preferences/com.apple.help.plist
/Home/Library/Preferences/com.apple.helpui.plist
/Home/Library/Preferences/com.apple.helpviewer.plist
2. Trash the /Home/Library/Caches/com.apple.helpui folder.
3. Empty the Trash and Restart.
Also, be sure you have an active internet connection when using Help because many help files have to be downloaded, they are not available locally.

Mac Help Docs missing

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