Mac Help does not work

When I am in the finder, and select Mac Help from the Help menu, the help window appears for a few seconds, does not allow me to use it, and then closes again
Hence I do not have access the the Mac Help database
what to do?

Help Viewer crashes or shows blank....
http://discussions.info.apple.com/webx?[email protected]@.6897a2ae http://www.thexlab.com/faqs/helpviewer.html
This is a common bug in Panther. The solution to this problem is simple though:
• (~ means your home directory)
If the search field is not in the top of the window.... click on the oblong button at the top right hand corner...that should open the Toolbar and display the search field.
Go to ~/Library/Preferences and delete the following files......
com.apple.help.plist
com.apple.helpui.plist (you may or may not have this one).
com.apple.helpviewer.plist
Next go to ~/Library/Caches and delete the folder......
com.apple.helpui
Log out and log in. If the problem is gone, empty the trash. If not, put everything back.
you can open MacHelp directly from .....
/Library/Documentation/Help and it works fine.
george

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10.4.4 Mac Help does not work

I just upgraded 10.4.3 to 10.4.4. Now Tiger Mac help does not work. Other software help does work, at least those I have checked like Word, Safari, and a few others I have checked. But in the Finder going to help in the Menu bar does brings up the help window, but try to click a link like What's new in Tiger or typing a query into the search window produces nothing. All the software seems to be working fine, at least what I have checked. I have redownloaded and re-installed making sure virus software is off to no avail.
Any help would be appreciated.

I tried the steps mentioned before, and thought I would give them one more try. Initially, I had success in that the Help Viewer opened to the default Mac Help view, and when I typed in a find term, lo & behold a list of results appeared! Alas, my visions of success vanished when I clicked on one of the results, then View.....nothing happened!
I returned to the main menu, and found none of the links would work, and neither would the search function!
It appears a link may work the first time, but none after that.
I also noticed that (repeating the Cache & Preference removal steps) that they repopulated with the files when Mac Help was initiated, and, as before, would allow one link acivation to occur, but none after.
I suspect there may be a conflict with some other applications Help feature, but made sure to activate ONLY the Mac Help with no other Application having been run after restart. The only other possiblity is that some toolbar non-Mac OS X help apps like Magic Menu, Quicken, & iPod conflict, but these are all I have!
If any one having this Help Viewer problem has similar installations, or knows of any conflicts with these; or, how I can temporarily disable/remove the associated help without uninstalling them, please post a reply.
Powerbook G4 (17") Mac OS X (10.4.4)

My mac camera does not work ! please help i need my camera for an interview !

my mac camera does not work ! please help i need my camera for an interview !

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MAC Authentication does not work

My MAC Authentication does not work.
I have a ACS 3.0 server set. the MAC address is set in the user name field and in the password field.
I can ping the ACS, I can ping my AP, I can ping my client.
I don't want WEP and I don't want LEAP just MAC. So I set my authentication to "Open with MAC" My client has WEP set to NO WEP and authentication to OPEN
I have the latest drivers for both AP and my 350 Client.
I see that the client is associating and disassociating back and forth non stop. My AP log is full with the following message:
Station 0009.7c9f.xxxx Authentication failed
this is my config:
version 12.2
no service pad
service timestamps debug datetime msec
service timestamps log datetime msec
service password-encryption
hostname GOM_1200IOS
aaa new-model
aaa group server radius rad_eap
aaa group server radius rad_mac
server 10.1.2.197 auth-port 1812 acct-port 1812
aaa group server radius rad_acct
aaa group server radius rad_admin
aaa group server tacacs+ tac_admin
aaa group server radius rad_pmip
aaa group server radius dummy
aaa group server radius wlccp_rad_infra
aaa group server radius wlccp_rad_eap
aaa group server radius wlccp_rad_leap
aaa group server radius wlccp_rad_mac
aaa group server radius wlccp_rad_any
aaa group server radius wlccp_rad_acct
aaa authentication login eap_methods group rad_eap
aaa authentication login mac_methods local
aaa authentication login wlccp_infra group wlccp_rad_infra
aaa authentication login wlccp_eap_client group wlccp_rad_eap
aaa authentication login wlccp_leap_client group wlccp_rad_leap
aaa authentication login wlccp_mac_client group wlccp_rad_mac
aaa authentication login wlccp_any_client group wlccp_rad_any
aaa authorization exec default local
aaa authorization ipmobile default group rad_pmip
aaa accounting network acct_methods start-stop group rad_acct
aaa accounting network wlccp_acct_client start-stop group wlccp_rad_acct
aaa session-id common
enable secret xxxxxx
username Cisco password xxxx
ip subnet-zero
iapp standby timeout 5
bridge irb
interface Dot11Radio0
no ip address
no ip route-cache
encryption key 1 size 40bit 7 9DF1C10BF11A transmit-key
ssid GOM_1230
authentication open mac-address mac_methods
speed basic-1.0 basic-2.0 basic-5.5 basic-11.0
rts threshold 2312
channel 2462
station-role root
no cdp enable
dot1x reauth-period server
dot1x client-timeout 600
bridge-group 1
bridge-group 1 subscriber-loop-control
bridge-group 1 block-unknown-source
no bridge-group 1 source-learning
no bridge-group 1 unicast-flooding
bridge-group 1 spanning-disabled
interface FastEthernet0
no ip address
no ip route-cache
duplex auto
speed auto
no cdp enable
bridge-group 1
no bridge-group 1 source-learning
bridge-group 1 spanning-disabled
interface BVI1
ip address 172.16.43.45 255.255.240.0
no ip route-cache
ip default-gateway 172.16.47.254
ip http server
ip http help-path http://www.cisco.com/warp/public/779/smbiz/prodconfig/help/eag/ivory/1100
ip radius source-interface BVI1
access-list 700 permit 000a.b74c.e8c9 0000.0000.0000
access-list 700 permit 0009.7c9f.d6e0 0000.0000.0000
access-list 700 permit 0006.25b1.2f79 0000.0000.0000
access-list 700 permit 000a.b78b.2d19 0000.0000.0000
access-list 700 permit 000b.5f6e.77c8 0000.0000.0000
access-list 700 deny 0000.0000.0000 ffff.ffff.ffff
access-list 701 deny 000b.5f6e.77c8 0000.0000.0000
access-list 701 permit 0000.0000.0000 ffff.ffff.ffff
no cdp run
snmp-server community GOM_AP1230 RO
snmp-server enable traps tty
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group AP1230
user brazil nthash 7 1249523544595F517972017912677A3055325A25770B08770D5C5B4E4478087605 group AP1230
radius-server host 10.1.2.197 auth-port 1812 acct-port 1812 key 7 00233C2B
radius-server retransmit 3
radius-server attribute 32 include-in-access-req format %h
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radius-server vsa send accounting
bridge 1 route ip
line con 0
line vty 5 15
end
What is wrong?
Thanks very much for your help.

I figured out what was wrong so thank you for stopping by.
I will publish the config for other people to see.
Regards,

F1 help does not work in transaction SE80

Hi Experts!
A strange error occurred in our ECC 6.0 SR3 system (Windows 2003 SE 64 bit based, MaxDB 7.6.03.009). F1 help does not work in transaction SE80. Either nothing is shown when a keyword as SELECT is marked and F1 key is pressed, or a strange popup appears with title u201CABAP Keyword Documentationu201D and root u201CHit List of Index Searchu201D - [screenshot|http://i43.tinypic.com/aox7d.jpg]. No matter what I choose in the tree it always closes, no help is displayed and SAP GUI returns in the main screen in transaction SE80.
I found this thread [Re: SAP F1 Help and SE80 issue|Re: SAP F1 Help and SE80 issue] but it did not help me. This is my system information:
SAP PC VERSION INFORMATION: saplogon.exe
MAIN MODULE INFORMATION:
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   SAP Logon за Windows
   Final Release 710
   7100.3.12.1042
   1046700
SYSTEM INFORMATION:
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   Internet Explorer v. 7.0
Application help works perfect - I checked the configuration in transaction SR13 too.
Any ideas will be appreciated!
Thanks!

Hi Presu,
As it is seen from my previous post SAP GUI version is 7.10 SP 12. I downloaded the last SP 13 and installed it. Now SAP GUI information looks like this:
SAP PC VERSION INFORMATION: saplogon.exe
MAIN MODULE INFORMATION:
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   SAP Logon за Windows
   Final Release 710
   7100.3.13.1045
   1063164
The problem is not resolved.
This happens from different workstations with different versions and sub-versions of SAP GUI, so the problem is not caused from the GUI I think. It happens using different logon users and in all SAP system cliens.
Any other suggestions?
Best regards,
Pit

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I have PS CS4 Extended ... the Help command does not work ... I get a message saying "there was an error launching th eAdobe Help application. You may need to reinstall the application and Help component.
IK have un-installed the program completely and then reinstalled it. Still, the Help does not work, although the rest of the program seems to perform ok.
I'm rather at my wits end.
Has anyone any suggestions.
Thansk.

This won't fix your problem, but it might help as a workaround...
This is the page that normally opens when you click Help - Photoshop Help... in Photoshop CS4:
http://help.adobe.com/en_US/Photoshop/11.0/index.html
-Noel

The "always match my default message font" option in the Signature preferences from Mac Mail does not work if e-mail is received in other Mail Software. How can I make it work?

The "always match my default message font" option in the Signature preferences from Mac Mail does not work if e-mail is received in other Mail Software. How can I make it work?

I found this plugin which solved pretty much all of my mail font rendering problems. It is designed for Lion, so don't know whether it will work but thought I would offer it up.
http://noware-it.zxq.net/

HELP does not work correctly

In the Help does not work the function " Place on block diagram" and Find on the function palette".
Does anybody know, what can I do with this?
Thanks
Ondrej

Check this:
Why Don't the "Place on Block Diagram" and "Find on Functions Palette" Options Work in Windows XP SP...
LabVIEW Champion . Do more with less code and in less time .

Most of the default Mac Apps does not work after Mavericks Upgrade

Hi, I did everything, but nothing has brought me out of this misery .
I Updated Maverick just 2 days after its release. Had no problems, other then slow Finder. I restarted my iMac last week, and got caught with these issues, known to me, not sure what all bugs are there.
All these apps does not work: App Store, TextEdit, Preview, Terminal, iBooks, Maps, Calendar, Contacts, Mail, etc
I do not know how to do a clean install, as I had upgraded from Snow Leopord to Mountain Lion and to Maverick using App Store, which does not open at all.
Hoping to get some response soon from Apple support team to help me.

Hi Arthur,
Thanks for the headsup about Apple Support thing... My iMac is not under warranty.
And below is the report generated from EtreCheck. Hope it can help me find the solution.
Hardware Information:
          iMac (20-inch, Early 2008)
          iMac - model: iMac8,1
          1 2.4 GHz Intel Core 2 Duo CPU: 2 cores
          4 GB RAM
Video Information:
          ATI Radeon HD 2400 - VRAM: 128 MB
Audio Plug-ins:
          BluetoothAudioPlugIn: Version: 1.0
          AirPlay: Version: 1.9
          AppleAVBAudio: Version: 2.0.0
          iSightAudio: Version: 7.7.3
Startup Items:
          FanControlDaemon - Path: /Library/StartupItems/FanControlDaemon
          HDDFanControlDaemon - Path: /Library/StartupItems/HDDFanControlDaemon
          HP IO - Path: /Library/StartupItems/HP IO
          HP Trap Monitor - Path: /Library/StartupItems/HP Trap Monitor
          MissingSyncListener - Path: /Library/StartupItems/MissingSyncListener
          MySQLCOM - Path: /Library/StartupItems/MySQLCOM
          ParallelsDesktopTransporter - Path: /Library/StartupItems/ParallelsDesktopTransporter
          VirtualBox - Path: /Library/StartupItems/VirtualBox
System Software:
          OS X 10.9 (13A603) - Uptime: 2 days 2:6:45
Disk Information:
          WDC WD2500AAJS-40VWA1 disk0 : (250.06 GB)
                    EFI (disk0s1) <not mounted>: 209.7 MB
                    My iMac (disk0s2) /: 249.2 GB (22.18 GB free)
                    Recovery HD (disk0s3) <not mounted>: 650 MB
USB Information:
          Apple, Inc. Keyboard Hub
                    Apple, Inc Apple Keyboard
          Western Digital My Book 1110 999.5 GB
                    WORK (disk1s1) /Volumes/WORK: 375.81 GB (95.66 GB free)
                    PLEASURE (disk1s2) /Volumes/PLEASURE: 623.69 GB (35.57 GB free)
          Apple Inc. Built-in iSight
          Apple Inc. BRCM2046 Hub
                    Apple Inc. Bluetooth USB Host Controller
          Apple Computer, Inc. IR Receiver
FireWire Information:
Thunderbolt Information:
Kernel Extensions:
          com.logmein.driver.LogMeInSoundDriver          (1.0.0)
Problem System Launch Daemons:
Problem System Launch Agents:
Launch Daemons:
          [loaded] com.adobe.fpsaud.plist
          [loaded] com.adobe.SwitchBoard.plist
          [failed] com.google.GoogleML.plist
          [loaded] com.google.keystone.daemon.plist
          [not loaded] com.logmein.logmeinserver.plist
          [loaded] com.microsoft.office.licensing.helper.plist
          [loaded] com.wdc.WDDMservice.plist
          [loaded] com.wdc.WDSmartWareServer.plist
          [loaded] rapiback.plist
Launch Agents:
          [not loaded] com.adobe.AAM.Updater-1.0.plist
          [loaded] com.google.keystone.agent.plist
          [loaded] com.logmein.logmeingui.plist
          [not loaded] com.logmein.logmeinguiagent.plist
          [not loaded] com.logmein.logmeinguiagentatlogin.plist
          [loaded] syncmateStarter.plist
User Launch Agents:
          [loaded] com.adobe.AAM.Updater-1.0.plist
          [loaded] com.adobe.ARM.[...].plist
          [loaded] com.facebook.videochat.[redacted].plist
          [loaded] com.macpaw.CleanMyMac.helperTool.plist
          [not loaded] com.macpaw.CleanMyMac.trashSizeWatcher.plist
          [loaded] com.macpaw.CleanMyMac.volumeWatcher.plist
User Login Items:
          AirPort Base Station Agent
          EarthDesk Engine
          LMILaunchAgentFixer
          AdobeResourceSynchronizer
          RealPlayer Downloader Agent
          Windows Phone 7 Connector Agent
          iAntiVirus
          TextEdit
          StatusMenu
          HP Scheduler
          WDQuickView
3rd Party Preference Panes:
          Application Enhancer
          DivX
          EarthDesk
          Fan Control
          Flash Player
          Flip4Mac WMV
          Growl
          MacFUSE
          WDQuickView
Internet Plug-ins:
          AdobeExManDetect.plugin
          AdobePDFViewer.plugin
          AdobePDFViewerNPAPI.plugin
          Default Browser.plugin
          DirectorShockwave.plugin
          DivXBrowserPlugin.plugin
          Flash Player.plugin
          FlashPlayer-10.6.plugin
          Flip4Mac WMV Plugin.plugin
          iPhotoPhotocast.plugin
          JavaAppletPlugin.plugin
          QuickTime Plugin.plugin
          RealPlayer Plugin.plugin
          SharePointBrowserPlugin.plugin
          Silverlight.plugin
User Internet Plug-ins:
          Picasa.plugin
          Unity Web Player.plugin
          WebEx.plugin
          WebEx64.plugin
Bad Fonts:
          None
Time Machine:
          Time Machine not configured!
Top Processes by CPU:
              29%          mds
               2%          WindowServer
               1%          mds_stores
               1%          LogMeInGUI
               1%          RealPlayer Downloader Agent
               1%          EtreCheck
               1%          FanControlDaemon
               0%          uTorrent
               0%          notifyd
               0%          networkd
Top Processes by Memory:
          1.00 GB            mds
          106 MB             mds_stores
          78 MB              Google Chrome
          49 MB              Finder
          45 MB              WindowServer
          40 MB              Google Chrome Helper
          37 MB              VLC
          29 MB              uTorrent
          20 MB              EtreCheck
          16 MB              DashboardClient
Virtual Memory Statistics:
          43 MB              Free RAM
          989 MB             Active RAM
          934 MB             Inactive RAM
          447 MB             Wired RAM
          4.25 GB            Page-ins
          454 MB             Page-outs

Help does not work in photoshop elements 12, WHY??

I just installed photoshop elements 12, none of the selections under HELP will work, I keep getting a message that “there was an error launching the default browser and to reinstall elements. I have done this 3 times and installed updates, HELP still does not work. I called customer support and was told I would have to pay to get support with defective software???? How do I get the help functions to work? John Borden

Perhaps the problem is with your browser. If this is a windows machine, maybe you have changed the default browser to FireFox, Chrome or something else and maybe you have modified the browser with add-ons, etc. If so, what I would do is load Internet Explorer and update it; then I would go into the browser's settings and mark is as the default browser. Close it and reboot the machine. Then try the Help file links again and see what happens. If this doesn't work, I don't know what else to suggest, at the moment. My default browser is FireFox and it works OK with PSE 12, but what works on one computer doesn't necessarily mean it will work on another. Good luck.

Report help does not work

We have generated a headstart online helpfile belhelp.htm
All works fine when using online help with forms: the help text uses help context id and bookmarks in het htm file.
Altough help text for all reports is generated in belhelp.htm, following errors and restrictions occur:
1. URL = http:10.1.10.0:7778/hsd65-help//hsd65-help/belhelp.htm is wrong. It should be http:10.1.10.0:7778/hsd65-help/belhelp.htm. How can I resolve this issue?
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This is a known bug that was fixed in Headstart patch 6.5.2.1, available through the supplement option. There are also a small number of other bugs related to reports that are fixed in patch 6.5.2.2, also available through the supplement option.
If you do not already have the supplement option, you can purchase it through your Oracle Consulting representative or through the Oracle store.
Regards,
Lauri

HELP does not work

Hi Everybody,
1. I have version 6 of Elements.
2. HELP can not contact the internet.
3. Replacing "ahclient.dll" with new version does not work either. It just changes the no-go message.
4.   Does anyone know of a cure.
5.   Will this problem exist for me with all Adobe Photoshop products.
Phil

Hi,
0.   Thanks for your reply.
1.    I've already tried that; i.e. replacing "ahclient.dll" with a new
version. HELP still does not get through. You just get a different failure
message.
2.     I am quite disappointed even with the User's Manual which is
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give you a document on which you can do a word search. It's a giant pain
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masquerading as HELP.
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Online help does not work any more (Lightroom 3, CS5 Suite)

Hi,
since a few days I get an error when using the Lightroom Online (german edition) help on my Win 7 64bit computer.
When searching for something there pops up a dialog box stating "Unerwarteter Fehler. Suchen Sie erneut", that's like "Unexpected error. Please search again".
My girlfriend has the CS5 Web Suite. She gets the same error on a diffferent computer (but also Win7 64bit). She also got an error 16822 when the help client tried to update. This error is already known and so I was able to fix it.
But the error when using the help itself is still there.
Any ideas.
PS: The help does work when I switch from online to local search.

Yes
I tried again— but NO – it does not work
Help OPENS
But when I click on “lightroom help – F`1”
                Ie the internet access to adobe help
It does not work
lke
Lloyd K Everson MD
43 N Royal Fern Dr
The Woodlands, TX 77380
281-364-0247
37 Stag Gulch Ct
Cordillera, CO 81632
970-926-0247
Cell   281-797-1444
<mailto:[email protected]> [email protected]
Chairman, Life Beyond Cancer Foundation
<mailto:[email protected]> [email protected]

F1 Help does not work

I followed the simple instructions to include F1 help key. The right click "Help" popup works but the F1 key does not work.
Here's the one liner
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Hi Sachin,
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There is a "Context Sensitive Help" demo that we distribute with Oracle Help for Java. The source for that demo is contained in the help4-demo.jar if you'd like to look at it. Does the context sensitive help work when you run that demo in your environment?

HT3964 Resetting the smc for my Mac pro does not work...the power still does not turn on....any suggestions?

I am unable to power up my Mac pro desktop. I have tried resenting the smc and still does not work...any suggestions?

The warranty is worldwide. You should not need your receipt, Apple will have a purchase record - or at least a manufacturing date record and you should not be even close to the end of the one year warranty.
In Thailand the support phone number is 001800 4412904
In Canada call English: 1-800-263-3394 or French: 1-800-263-3394
Are you using the Canadian support site? www.apple.com/ca

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