Mac Help not Helping
Hi
Im running OS X Tiger 10.4.2
Tiger came as an update DVD in the box along with my Mac Mini and I have since performed an "erase and install" version of tiger. When I load mac help nothing works. When I type spotlight or dashboard for example, the little cog will spin and do nothing. The links don't work either.
Anybody have a clue what's wrong!?
Thanks in advance for any help
-Pos
Try the following:
In most cases doing the following will restore the Help Viewer:
1. Trash the following three files, if extant:
/Home/Library/Preferences/com.apple.help.plist
/Home/Library/Preferences/com.apple.helpui.plist
/Home/Library/Preferences/com.apple.helpviewer.plist
2. Trash the /Home/Library/Caches/com.apple.helpui folder.
3. Empty the Trash and Restart.
Also, be sure you have an active internet connection when using Help because many help files have to be downloaded, they are not available locally.
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