Mac Help now browser only?

The first time I tried accessing help from the Mac trial version of Captivate 5, an AIR app opened and then updated. Now, help always opens in my web browser. The PC help still opens in the separate app. Is this correct?
Steve

Yes, I'd say it was strange. Usually firmware updaters check the model and refuse to run if it's the wrong hardware. They may release a firmware fix if they recognise the problem.
You shouldn't have to call the US, on the Danish page, http://www.apple.com/dk/contact/ is the following text:
Tekniske supportmuligheder
Hvis du vil have teknisk assistance over telefonen, skal du ringe til 7010 20 07. Er dit produkt er inden for den gratis 90-dages supportperiode eller dækket af en AppleCare Protection Plan, skal du ikke betale for supporten. Er dette ikke tilfældet, bliver du nødt til at betale dkr. 399 pr. fejl, du vil have support til.
I've no idea what that says other than it looks like a local tech support number.

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The disk you inserted was not readable by this computer. (when putting ipod into mac) help,. now have no music on my ipod

the disk you inserted was not readable by this computer. (when putting ipod into mac) help,. now have no music on my ipod. how do i sort this out?

- Verify the file and disk formats on your camcorder and on your friend computer whether they support what you want to do. Also, if you are using a specific application to do the task, you may need to verify an application whether it supports the file format (e.g. MPEG4, Apple Intermediate Codec).
- Verify the device cable type whether Mac OS X 10.4.x supports.
- Verify the device compatibility with Mac OS X 10.4.x.
- Check an available firmware or driver for the camcorder that has developed after Mac OS X 10.4.4.
- Try diagnosing and repairing local hard disk and camcorder's drive directory.
- Verify disks permissions issue.
- Verify whether the disk is TOO warm or cold to read.
- If every troubleshooting does not solve the issue, consider to reformat the camcorder drive.
You may try suggestions by Dale Weisshaar: http://discussions.apple.com/thread.jspa?messageID=1206250

My macbook pro keeps saying I have 450 gigabytes out of 500 that are used. But when I look on finder there are no files that are anywhere close to that amount. I went through and deleted files from my mac and now I only have 10 gs free

My macbook pro keeps saying I have 450 gigabytes out of 500 that are used. But when I look on finder there are no files that are anywhere close to that amount. I went through and deleted files from my mac and now I only have 10 gigabytes of additional space free. My mac now says I have 440 gigs of other that is used. But does not make sense, do I have a virus?

Since you have not identified the OS your MBP is using, these extract may or may not assist you.
http://pondini.org/OSX/LionStorage.html
http://pondini.org/OSX/DiskSpace.html
You may also download from the Internet OmniDiskSweeper (free) and open it it will show all of the files on your MBP and the respective sizes.
ciao.

I have a external Hard drive of 1TB. I want to transfer HD movies to it from my MAC but it can only take 4 gb at a time, now i have to format it which is the best format in this situation NTFS or exFAT, as i use windows part ion as well??

I have a external Hard drive of 1TB. I want to transfer HD movies to it from my MAC but it can only take 4 gb at a time, now i have to format it which is the best format in this situation NTFS or exFAT, as i use windows part ion as well?? plzz help
Merry Christmas

Repartition and format the drive for a Mac:
Drive Preparation
1. Open Disk Utility in your Utilities folder.
2. After DU loads select your hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Click on the Partition tab in the DU main window.
3. Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Click on the Options button, set the partition scheme to GUID then click on the OK button. Set the format type to Mac OS Extended (Journaled.) Click on the Partition button and wait until the process has completed.
4. Select the volume you just created (this is the sub-entry under the drive entry) from the left side list. Click on the Erase tab in the DU main window.
5. Set the format type to Mac OS Extended (Journaled.) Click on the Security button, check the button for Zero Data and click on OK to return to the Erase window.
6. Click on the Erase button. The format process can take up to several hours depending upon the drive size.

On my macbook pro I have a message on my homepage telling me that certain items want to use my keychain. I've pressed cancel the message will not go. The mac is now running very slow and iphoto and safari are not working. Can anyone help?

On my macbook pro I have a message on my homepage telling me that certain items want to use my keychain. I've pressed cancel the message will not go. The mac is now running very slow and iphoto and safari are not working. Can anyone help?

What version of Mac OS X?
What home page?
What browser?

Old I-tunes accepted both my i-pods now it only accepts one and tells me that I CANNOT SYNC MY SECOND I-POD AS A DUPLICATED NAME WAS USED...DON'T KNOW WHAT THIS MEANS CAN ANYONE HELP?

Old I-tunes accepted both my i-pods - now it only accepts one and tells me the second cannot be synched as a duplicate name has been used.
There is no explanation as to what I must do to put this right....can anyone help with this? Thanks.

If you are wondering why you are not getting any responses, it is because you have vented a complaint without any details that make any sense or give anyone something to work on.
If you want help, I suggest actually detailing what has happened, with versions of software etc. Anything that would let us assist.
As a start I am guessing that you have not really got the hang of "How it all works". Firstly download the Pages09_UserGuide.pdf from under the Help menu. Read that and view the Video Tutorials in the same place. A good addition would be the iWork 09 Missing manual book and something to help you learn how to use your Mac.
If there are specific tasks you need help with:
http://www.freeforum101.com/iworktipsntrick/index.php?mforum=iworktipsntrick
Is a good resource.
Peter

Plz help Help I have accidentally deleted the var folder on my mac and now it won't start up what should I do?

Plz help
Help I have accidentally deleted the var folder on my mac and now it won't start up what should I do?

/var is a hidden folder, so you mustn't remove the folder.
The only solution is to reinstall OS X. If you have OS X Lion or Mountain Lion, use OS X Recovery > http://support.apple.com/kb/HT4718
Hold Command and R keys while your MacBook is starting and reinstall OS X. You won't lose anything. If you have a backup, you can restore it after starting in OS X Recovery instead of reinstalling Mac OS X, so you will save a lot of time

Help!! I'm using a Mid 2012 MBP retina. for the past 2 years my write speeds has been consistently on 400MB/s via black magic test. but now it only have 100MB/s going down to 80MB/s. what should I do???? getting slower...

Help!! I'm using a Mid 2012 MBP retina 2.3Ghz i7 with 8GB of ram 256SSD. for the past 2 years my write speeds has been consistently on 400MB/s and up via black magic test. but now it only have 100MB/s going down to 80MB/s. what should I do???? I have already cleaned and even restored my MBP still it's on 100MB/s. please help. I have to finish tasks on a timely manner.

No. This requires completely repartitioning the SSD. You can do that only by using the Network Recovery method or the method I outlined. My method preserves all your data and doesn't require doing a slow Network Recovery. But if you wish to do that instead. The purpose of the whole exercise is to "clean" the SSD of garbage collected during use that tends to cause the SSD to slow down as you've described.
Install OS X Using Internet Recovery
Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.
Boot to the Internet Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND-OPTION- R keys until a globe appears on the screen. Wait patiently - 15-20 minutes - until the Recovery main menu appears.
Partition and Format the hard drive:
Select Disk Utility from the main menu and click on the Continue button.
After DU loads select your newly installed hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Click on the Partition tab in the DU main window.
Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Click on the Options button, set the partition scheme to GUID then click on the OK button. Set the format type to Mac OS Extended (Journaled.) Click on the Security button. Set Zero Data - one-pass, click on the OK button. Click on the Partition button and wait until the process has completed. Quit DU and return to the main menu.
Reinstall OS X: Select Reinstall OS X and click on the Install button. Be sure to select the correct drive to use if you have more than one.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
This should restore the version of OS X originally pre-installed on the computer.

Please help, i used to have various colors to select from when selecting FILL in Keynote such as red, now I only have a few pastel colors. I cannot seem to fix this problem to get the original colors back. Can someone please advise what I need to do.

Please help, i used to have various colors to select from when selecting FILL in Keynote such as red, now I only have a few pastel colors. I cannot seem to fix this problem to get the original colors back. Can someone please advise what I need to do.

i have on my ipad2 and re-download it - but I can't afford to loose the presentation that I currently have ....??
Are you using Keynote on an iPad?
If so you posted in the wrong forum, this is the Keynote Mac discussion and it is a different application. I dont know how the iPad works at all, so I cant help you, post in the Keynote iOS discussion.
If you are using a Mac, the colours palette is accesed by clicking on the colour well (arrowed) and then selecting a colour chip or changing the color in the colour wheel.

I just updated to 4.0.1 on my mac and now it says "Firefox is currently in offline mode and can't browse the web". It is not my internet since I am using Safari just fine. Any suggestions? I sure wish I wouldn't have updated!

I just updated to 4.0.1 on my mac and now it says "Firefox is currently in offline mode and can't browse the web". It is not my internet since I am using Safari just fine. Any suggestions? I sure wish I wouldn't have updated!

Make sure that Work Offline is unchecked: File > [] Work Offline

I love Apple and I use all product. iPhone 3,3s,4,4s,5, iPad and Mac Air(now no more 3,3s and 4)... Only one thing I want to know is... What can I do if some one spy on my phone? How do I protect all my stuff that I put in my phone?

I love Apple and I use all product. iPhone 3,3s,4,4s,5, iPad and Mac Air(now no more 3,3s and 4)... Only one thing I want to know is... What can I do if some one spy on my phone? How do I protect all my stuff that I put in my phone?

the only way that anyone would be able to see anything at all on your phone is if they knew your apple id password, or they were looking over your shoulder
if you are concerned that someone may know your apple id password, please change it at appleid.apple.com

HT5621 I changed my email address and therefore changed my Apple ID and password on my Mac. Now when i want to use iCloud on my iPad and my iPhone my old email comes up as my Apple ID and I cant log in or update any apps on my iPhone or iPad. Can you help

I changed my email address and therefore changed my Apple ID and password on my Mac. Now when i want to use iCloud on my iPad and my iPhone my old email comes up as my Apple ID and I cant log in or update any apps on my iPhone or iPad. Can you help me?

Downlands wrote:
Cant sign out. No password for now reduntant appleid
If you're asked for the password to your previous Apple ID when signing out of iCloud - Apple Support

The programs open tab ( list of programs open on comp) is always popping up on middle of screen whenever I go near the mouse. HELP!!! Have turned it off recently and moved it, a mac mini, now on new plug in and set up it now does it.

The programs open tab ( list of programs open on comp) is always popping up on middle of screen whenever I go near the mouse. HELP!!! Have turned it off recently and moved it, a mac mini, now on new plug in and set up it now does it.
Yes I have turned it off and restarted it, ubnplugged mouse and plugged it back in.
Have not updated it in a little bit
running mavericks, which I dislike.10.9.1
This is a new problem,
Why where and what do I need to do to fix it? Please.
Thanks for your help community, You guys are awesome, better than the guys n girls at Apple!!
I have also noticed the drop down menu arrow on Numbers Tabs has dissappeared since move.
you know the invisible arrow that appears in the additional tabs pages in "Numbers program"
Especially an inconvenient for previous Numbers users as you all know.
any word on New Numbers Tutes at all??
You'd think with a Billion dollars they could make a 10 min clip saying here are changes guys, go enjoy new layout..... Just saying... not.
anyway Hi and any help out there tonight is GREATLY APPRECIATED.
Cheers Jason.

If the reset doesn't work:
FORCE IPAD INTO RECOVERY MODE
1. Turn off iPad
2. Turn on computer and launch iTune (make sure you have the latest version of iTune)
3. Plug USB cable into computer's USB port
4. Hold Home button down and plug the other end of cable into docking port. Do not release button until you see picture of iTune and plug (very important)
5. Release Home button.
ON COMPUTER
6. iTune has detected iPad in recovery mode. You must restore this iPad before it can be used with iTune.
7. Select "Restore iPad"...
Note: Data will be lost

TS3274 I reset my Ipad and now the only thing on the screen is an apple. Help! What to I do?

I reset my Ipad and now the only thing on the screen is an apple. Help!

Is you iPad jailbroken?
Restoring iOS software
http://support.apple.com/kb/ht1414
 Cheers, Tom

I have just updated my mac but now I am unable to open my itunes can someone help me please

I have just updated my mac but now I am unable to open my itunes can someone help me please

This worked for me:
1 Go to the finder menu bar at the top of the screen
2Click go
3 click applications
4 go down to iTunes and right click on Show Package Contents
5 open contents folder then go to mac os folder
6 open the terminal marked iTunes in that folder
This should force it to open and function enough, it will not allow importing of music from a desk top

Mac Help now browser only?

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