.Mac iDisk syncing preventing reliable Restarts/Shut Downs in Leopard

I have been experiencing a Restart/Shut Down reliability issue with my new iMac and Leopard 10.5.1. This evening an Apple rep I know pointed me to a work-around in Apple Discussions:
http://discussions.apple.com/thread.jspa?messageID=5957261&#5957261
This thread notes the discovery by one user that iDisk automatic syncing is not working reliably, and is preventing consistent restarting/shutting down of your Mac. Although, syncing has been working reliably for me both for .Mac stuff, and the iDisk itself, if you do a Get Info on your iDisk it reports, at least for me, that its capacity is 1TB, with 466GB available. I have only the standard 10GB .Mac account, and only 5GB of that is allocated to my iDisk, so something is clearly amiss with the .Mac iDisk setup, as being reported from the .Mac server. If you check your Console logs, you may also see this recurring error message, which is reporting a syncing error, although my syncs have, as I've said, been working correctly:
11/25/07 9:11 PM FileSyncAgent192 MKCOL /.FileSync (FAILED), httpStatusCode:405, errorType:100, transactionState:5, txnId:3846B904-9ABB-40E5-9928-B9233FAC05D2, auto-retries=0, manual-retries=0
To summarize, if you turn off automatic iDisk syncing in your System Preferences/.Mac/iDisk preference pane, you'll have no problems restarting/shutting down. You may also need to do the power management reset (turn off Mac, unplug all devices and power for 15 seconds, reconnect, and start up) and the parameter RAM reset (reboot while holding down the cmd-opt-P-R keys). You can do this in one restart cycle, if you like. After that, restarts/shutting down has worked perfectly for me.
Of course, I actually USE my iDisk, and will be leaving it on. But, at least I know now how to work around the restart/shut down issue.
I hope Apple adds this fix to their 10.5.2 update next month.
Note: This is such an important issue, that in addition to adding it to a reply in another Shut Down thread, I thought I'd post it as a separate topic here.

MacOS X updates have resolved this issue.

Similar Messages

  • .Mac Auto Syncing of iDisk hindering Restarts/Shut Downs on new Intel iMac?

    I have been experiencing a Restart/Shut Down reliability issue with my new iMac and Leopard 10.5.1. This evening an Apple rep I know pointed me to a work-around in Apple Discussions:
    http://discussions.apple.com/thread.jspa?messageID=5957261&#5957261
    This thread notes the discovery by one user that iDisk automatic syncing is not working reliably, and is preventing consistent restarting/shutting down of your Mac. Although, syncing has been working reliably for me both for .Mac stuff, and the iDisk itself, if you do a Get Info on your iDisk it reports, at least for me, that its capacity is 1TB, with 466GB available. I have only the standard 10GB .Mac account, and only 5GB of that is allocated to my iDisk, so something is clearly amiss with the .Mac iDisk setup (iDisk Get Info reports correctly on my G5 Macs w/Leopard), as being reported from the .Mac server. If you check your Console logs, you may also see this recurring error message, which is reporting a syncing error, although my syncs have, as I've said, been working correctly:
    11/25/07 9:11 PM FileSyncAgent192 MKCOL /.FileSync (FAILED), httpStatusCode:405, errorType:100, transactionState:5, txnId:3846B904-9ABB-40E5-9928-B9233FAC05D2, auto-retries=0, manual-retries=0
    To summarize, if you turn off your iDisk in your System Preferences/.Mac/iDisk preference pane, you'll have no problems restarting/shutting down. You may also need to do the power management reset (turn off Mac, unplug all devices and power for 15 seconds, reconnect, and start up) and the parameter RAM reset (reboot while holding down the cmd-opt-P-R keys). You can do this in one restart cycle, if you like. After that, restarts/shutting down has worked perfectly for me.
    Of course, I actually USE my iDisk, and will be leaving it on. But, at least I know now how to work around the restart/shut down issue. (Note: this morning my iMac had locked up, after the iDisk mounted/unmounted repeatedly during the evening, so I rebooted and switched iDisk syncing to manual. More to follow...)
    I hope Apple adds this fix to their 10.5.2 update next month.
    Note: This is such an important issue, that in addition to adding it to a reply in another Shut Down thread, I thought I'd post it as a separate topic here.

    MacOS X updates have resolved this issue.

  • When I try to exit a video on the internet I received a screen asking if I was sure I want to leave. It to not have a confirmation tag. But it has prevented Safari from shutting down. Now I can not turn off my Mac? How do I reset?

    When I try to exit a video on the internet I received a screen asking if I was sure I want to leave. It to not have a confirmation tag. But it has prevented Safari from shutting down. Now I can not turn off my Mac? How do I reset?

    What kind of videos are you watching? 
    You need to force quit Safari, but hitting Command-option-esc, and force quit Safari. 

  • My mac won't restart, shut down, or go to sleep. And the volume and brightness does not work as well.

    My mac won't restart, shut down, or go to sleep. And the volume and brightness does not work as well.

    Connect the computer to the power.
    Hold the power button down for 10 seconds or more.
    Reset SMC.     http://support.apple.com/kb/HT3964
    Choose the method for:
    "Resetting SMC on portables with a battery you should not remove on your own".
    Best.

  • Preparing move to trash preventing me from shutting down

    A window showing the message "Preparing to move to trash" runs constantly and is preventing me from shutting down my computer. The window is titled "Trash" and has a horizontal blue & white striped moving cylinder (like a sideways barber pole) and indicates there is 1 item to delete. I tried to force close but that does not work. Looking for a way to close this window. Thanks.

    Hi jholla, and a warm welcome to the forums!
    You're likely to have to Power down with the power switch, then do some repairs...
    Could be many things, we should start with this...
    "Try Disk Utility
    1. Insert the Mac OS X Install disc that came with your computer, then restart the computer while holding the C key.
    2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu. (In Mac OS X 10.4 or later, you must select your language first.)
    Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.
    3. Click the First Aid tab.
    4. Click the disclosure triangle to the left of the hard drive icon to display the names of your hard disk volumes and partitions.
    5. Select your Mac OS X volume.
    6. Click Repair. Disk Utility checks and repairs the disk."
    http://docs.info.apple.com/article.html?artnum=106214
    Then Safe Boot from the HD, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it finishes.
    The usual reason why updates fail or mess things up, or things don't load/run, is if Permissions are not fixed before & after every update, with a reboot... you may get a partial update when the installer finds it doesn't have Permissions to change one obscure little part of the OS, leaving you with a mix of OS versions.
    Some people get away without Repairing Permissions for years, some for only days.
    If Permissions are wrong before applying an update, you could get mixed OS versions, if Directory is the slightest messed up, who knows!
    If many Permission are repaired, or any Directory errors are found, you may need to re-apply some the latest/biggest updates again, or even do an A&I if you have enough free disk space.
    The combo update for PowerPC-based Macs...
    http://www.apple.com/support/downloads/macosx10411comboupdateppc.html
    The combo update for Intel-based Macs...
    http://www.apple.com/support/downloads/macosx10411comboupdateintel.html
    Repair Permissions after re-install, then reboot again.
    If all the above do not resolve the problem, then it's time for an Archive & Install, which gives you a new OS, but can preserve all your files, pics, music, settings, etc., as long as you have plenty of free disk space...
    http://docs.info.apple.com/article.html?artnum=107120

  • My screensaver seems to be freezing and I can't access Safari. I've tried restarting/shutting down and that doesn't work. Any ideas to help?

    My screensaver seems to be freezing and I can't access Safari. I've tried restarting/shutting down and that doesn't work. Any ideas to help?

    Which OS X is installed on your Mac ?
    Click the Apple () menu top left in your screen. From the drop down menu click About This Mac. The version is noted there.
    Troubleshooting advice can depend on that information.

  • My Mac 10.7.5 won't shut down after new software (security update 2013-003) installation-- hangs at grey screen with "software update" at top.  It also intermittently goes to sleep without my asking.  What to do?

    My Mac 10.7.5 won't shut down after a new software installation (Security Update 2013-003).  It just hangs at a grey screen with "Software Update" at the top.  I have to force quit, then restart-- but the new software hasn't installed.
    My Mac also intermittently goes into Sleep mode, repeatedly, unprompted by me.  I suspect a connection between these two problems.
    I have tried deleting the /Library/Updates folder.  It hasn't helped.  The update still won't install, and my Mac won't shut down without my forcing the quit.
    Help please!

    Hi, I've just come accross the same problem... did you manage to get a resolution??
    Cheers, Chris.

  • Power Mac G4 Mirrored Doors Build 9L31a Shuts down vice sleeps

    My Power Mac G4 Mirrored Doors Build 9L31a shuts down when put to sleep then is very difficult to restart. At first I can hear a clicking or ticking sound (like a clock) each time I press the start button, then after a few minutes I can hear the fans and HD trying to start. Total time of trying is 5-10 min before it will start. Also while making this post the computer shut down. It had been on for about an hour. I am running OS 10.5.8, 1 GHz PowerPC, 1 MB L3 cache, with 2 GB DDR SDRAM RAM. Please advise.

    Hi Larry, and a warm welcome to the forums!
    Does it have the same trouble if you click Restart?
    Does it start fine if you choose Shutdown?
    Might be time to replace the PRAM Battery, 4 years is close to their lifespan, far less if ever without AC power...
    http://eshop.macsales.com/item/Newer%20Technology/BAA36VPRAM/

  • Did Build 10061 revert back to 8.0's non-obvious approach to restart / shut-down?

    After installing Build 10061, it took some hunting to figure out how to Restart and to Shut-Down.
    IIRC, part of the awful 8.0 was that it was difficult to figure out how to Restart / Shut-Down, along with a host of other usability issues.
    Well, I want to get back to my Win-7 partition on my desktop, after wresting with Build 10061's Spartan browser.
    And it took me 5+ minutes to figure out how to accomplish that. I know I can be slow and a "dim bulb", but am I the only one unhappy at this change? Am I missing something obvious on how to get out of Build 10061.
    IIRC, Win 8.1 got to be relatively easy to Restart, and Builds from the 9000's to the previous 10049 were easy to Restart.
    And now, my experience is that I was back to needing to do Ctrl-Alt-Delete and then notice the widget at the lower right ... which has the fly-over hint of Shut-Down when I really want to Restart.

    Thanks, especially for the screen shot.
    I infer by "Windows Logo", you mean what I think of as the "Start Button".
    I'm not on the Build 10061 partition right now, so I can't check if that works for me. It seems I tried RMB on the "Start Button / Windows Logo", and that didn't offer the option of Restart.
    Also, from a Usability perspective, having that choice of words is flawed. The Menu showing up from the RMB click mentions two possibilities (Shut down or sign out), but then there are actually 4 possibilities on the "fly-out menu (also Restart and
    Sleep).
    My speculation is that I may have noticed the option of "Shut down or sign out" and was still scratching my head about "so, how do I Restart".
    I'll check the next time I boot to the Build 10061 partition.
    I think the other Reply post may show another way to Restart, but that screenshot (thanks!) looks different.

  • Start up Disk full and MacBook Pro won't reboot.  Only white screen but can sleep, restart, shut down.

    Start up Disk full and MacBook Pro won't reboot.  Only white screen but can sleep, restart, shut down.

    Reboot into Safe Mode (hold the shift key down at the sound of the chime, release when the progress bar appears) Safe Mode will take longer to boot than normal.

  • I can't Log Out/ Restart/ Shut Down after updating to Mavericks

    I can't Log Out/ Restart/ Shut Down after updating to Mavericks.
    When I choose the above options nothing happens.
    MBPr can only go to sleep.
    When i force quit loginwindow from Activity Monitor nothing happens.

    I can sudo reboot /shutdown
    I tried several solutions on other threads nothing worked.

  • Restart/Shut Down Countdown Timer

    I was wondering how to disable the Restart/Shut Down 2 minute timer. I would like to bypass this, but couldn't find anything in the preferences.
    Thanks for your help.

    608/3054
    Hi John,
    Before clicking "Restart..." or "Shut Down..." in the  menu, press the Option key ⌥.
    You can also use the "Eject shortcuts":
    Quicker (dialog box):
    - (restart) Control-Eject then R    (⌃⏏ then R)
    - (sleep) Control-Eject then S    (⌃⏏ then S)
    - (cancel) Control-Eject then Command-dot    (⌃⏏ then ⌘.)
    - (shut down) Control-Eject then Return    (⌃⏏ then ↩)
    Even quicker (no dialog box):
    - (restart) Control-Command-Eject    (⌃⌘⏏)
    - (sleep) Option-Command-Eject    (⌥⌘⏏)
    - (shut down) Control-Option-Command-Eject    (⌃⌥⌘⏏)
    HTH
    Axl

  • Mac Pro starts up and then shuts down, how do I fix this?

    Recently when I start up my Mac Pro it start its process and then I see the Apple Logo and then the screen goes black and the monitor says I think something like no digital signal.  I have to start up my Mac Pro a number of times before it finally stays open.  Because I use to see a bright flash when the Mac Pro would start up or shut down, I thought that may be the problem had to do with my monitor but I'm not sure.  I tried disk utilities and Tech Tools Pro 6 but nothing so far has helped the problem.  I don't think its my harddrive since all test say its OK.  Then I remembered some says something that computers have an internal battery and that they need to be replaced from time to time.  I don't know if my Mac Pro has a battery but does anyone know if this would cause my problem?

    There is a pram battery but I don't think that's the cause of your problem.
    Have you blown all the accumulated dust out of your machine?
    Try reseating the video card, maybe the ram too.
    Run Apple Hardware Test (boot from your second installer DVD, push D down immediatly after the boot chime).

  • HT1635 i can not eject a cd from my macbook. i have restarted, shut down, and also removed battery.  i have held the eject button down.  Not helping.  The cd does not show on my home screen either.  Please help.

    I can not eject a cd from my macbook.  I have restarted, shut down, took battery out and also held down eject button.  So far nothing.  Help!!

    Hold the trackpad button down at restart.

  • HT6001 my mac has started freezing and suddenly shutting down on me it seems as if every process has slowed down since downloading this last update of 11.1.4, any solutions? Because it shut down in the middle of a test twice now, saying keyboard issue.

    my mac has started freezing and suddenly shutting down on me it seems as if every process has slowed down since downloading this last update of 11.1.4, any solutions? Because it shut down in the middle of a test twice now, saying keyboard issue.

    What you describe sounds like a hardware issue. Unfortunately, you'll need to get that checked out by Apple. If you have an Apple Store near you, make an appointment with the Genius Bar and take the machine in for evaluation.

Maybe you are looking for