Mac, Indesign CS5 crashes when saving to an AFP share.

Hey all,
I know that it isn't best practices to save to a share, but my users do it. We have never had that problem with CS3 or CS4.. as a matter of fact, not even all of my users have this problem.
I have one designer that crashes whenever saving to an AFP share on OS 10.5 server. It just kills InDesign. Spinning beach ball of death shows up and then claims that the network resource can't be found.. then poof.. bye bye indesign. I told her to copy the files locally, work on them, save them, then copy back to the server. But after 5 years of working off the share drive she still forgets. We are running production and she is begging me for an answer.
Thanks.

I will double check her version when I get to work tomorrow. My Mac users are really good about staying up on patches.
I will let you know if I need further assistance.. thanks!

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    Path:            /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/Adobe InDesign CS5
    Identifier:      com.adobe.InDesign
    Version:         7.0.0.355 (7000)
    Code Type:       X86 (Native)
    Parent Process:  launchd [85]
    Date/Time:       2010-05-23 09:20:58.902 -1000
    OS Version:      Mac OS X 10.6.3 (10D573)
    Report Version:  6
    Interval Since Last Report:          436972 sec
    Crashes Since Last Report:           20
    Per-App Interval Since Last Report:  220199 sec
    Per-App Crashes Since Last Report:   12
    Anonymous UUID:                      46EEFDE4-BCA3-4183-84E6-590B6BEDD8A8
    Exception Type:  EXC_BAD_ACCESS (SIGBUS)
    Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
    Crashed Thread:  0  Dispatch queue: com.apple.main-thread
    Thread 0 Crashed:  Dispatch queue: com.apple.main-thread
    0   ???                           0xa0749650 _XHNDL_trapback_instruction + 0
    1   PublicLib.dylib               0x01380038 VOS_SimpleCursor::Rationalize() + 72
    2   com.adobe.InDesign.Text       0x2241e64b GetPlugIn + 2265995
    3   com.adobe.InDesign.Text       0x222da003 GetPlugIn + 937283
    4   com.adobe.InDesign.Text       0x225bfa0a GetPlugIn + 3974986
    5   ...InDesign.Paragraph Composer 0x1fcfbb4e GetPlugIn + 13454
    6   ...InDesign.Paragraph Composer 0x1fd003f5 GetPlugIn + 32053
    7   ...InDesign.Paragraph Composer 0x1fcf9009 GetPlugIn + 2377
    8   com.adobe.InDesign.Text       0x225be9b6 GetPlugIn + 3970806
    9   com.adobe.InDesign.Text       0x2239bac2 GetPlugIn + 1730562
    10  com.adobe.InDesign.Text       0x22367ef1 GetPlugIn + 1518641
    11  com.adobe.InDesign.Text       0x22368292 GetPlugIn + 1519570
    12  ...esign.Package and Preflight 0x1bba26e0 GetPlugIn + 119232
    13  ...esign.Package and Preflight 0x1bba4182 GetPlugIn + 126050
    14  ...esign.Package and Preflight 0x1bb56fde 0x1bacb000 + 573406
    15  ...esign.Package and Preflight 0x1bb5f784 0x1bacb000 + 608132
    16  ...esign.Package and Preflight 0x1bb65792 0x1bacb000 + 632722
    17  ...esign.Package and Preflight 0x1bb689a1 0x1bacb000 + 645537
    18  ...esign.Package and Preflight 0x1bb73eec 0x1bacb000 + 691948
    19  ...esign.Package and Preflight 0x1bb742d5 0x1bacb000 + 692949
    20  ...adobe.InDesign.AppFramework 0x1cdbaee1 GetPlugIn + 242001
    21  ...adobe.InDesign.AppFramework 0x1cdbbe0c GetPlugIn + 245884
    22  ...adobe.InDesign.AppFramework 0x1cd5ddd8 0x1cd5b000 + 11736
    23  ...adobe.InDesign.AppFramework 0x1cd8355a GetPlugIn + 14282
    24  com.adobe.InDesign            0x000028ab main + 187
    25  com.adobe.InDesign            0x000027c6 start + 54
    Thread 1:  Dispatch queue: com.apple.libdispatch-manager
    0   libSystem.B.dylib             0x925efb42 kevent + 10
    1   libSystem.B.dylib             0x925f025c _dispatch_mgr_invoke + 215
    2   libSystem.B.dylib             0x925ef719 _dispatch_queue_invoke + 163
    3   libSystem.B.dylib             0x925ef4be _dispatch_worker_thread2 + 240
    4   libSystem.B.dylib             0x925eef41 _pthread_wqthread + 390
    5   libSystem.B.dylib             0x925eed86 start_wqthread + 30
    Thread 2:
    0   libSystem.B.dylib             0x925c935a semaphore_timedwait_signal_trap + 10
    1   libSystem.B.dylib             0x925f6ea1 _pthread_cond_wait + 1066
    2   libSystem.B.dylib             0x92625a28 pthread_cond_timedwait_relative_np + 47
    3   ...ple.CoreServices.CarbonCore 0x9556a465 TSWaitOnConditionTimedRelative + 242
    4   ...ple.CoreServices.CarbonCore 0x95565e0f MPWaitOnQueue + 250
    5   PMRuntime.dylib               0x00014130 MemUtils::GetAvailMem() + 288
    6   ...ple.CoreServices.CarbonCore 0x95549eb6 PrivateMPEntryPoint + 68
    7   libSystem.B.dylib             0x925f6a19 _pthread_start + 345
    8   libSystem.B.dylib             0x925f689e thread_start + 34
    Thread 3:
    0   libSystem.B.dylib             0x925c92fa mach_msg_trap + 10
    1   libSystem.B.dylib             0x925c9a67 mach_msg + 68
    2   ...ple.CoreServices.CarbonCore 0x95611de8 TS_exception_listener_thread + 160
    3   libSystem.B.dylib             0x925f6a19 _pthread_start + 345
    4   libSystem.B.dylib             0x925f689e thread_start + 34
    Thread 4:
    0   libSystem.B.dylib             0x925f7262 __semwait_signal + 10
    1   libSystem.B.dylib             0x925f6f1e _pthread_cond_wait + 1191
    2   libSystem.B.dylib             0x925f8bb8 pthread_cond_wait$UNIX2003 + 73
    3   ...ple.CoreServices.CarbonCore 0x9557eaee TSWaitOnCondition + 126
    4   ...ple.CoreServices.CarbonCore 0x9556a43d TSWaitOnConditionTimedRelative + 202
    5   ...ple.CoreServices.CarbonCore 0x95565e0f MPWaitOnQueue + 250
    6   AdobeACE                      0x0005a6f1 0x20000 + 239345
    7   AdobeACE                      0x0005a0ed 0x20000 + 237805
    8   ...ple.CoreServices.CarbonCore 0x95549eb6 PrivateMPEntryPoint + 68
    9   libSystem.B.dylib             0x925f6a19 _pthread_start + 345
    10  libSystem.B.dylib             0x925f689e thread_start + 34
    Thread 5:
    0   libSystem.B.dylib             0x925c9342 semaphore_wait_signal_trap + 10
    1   libSystem.B.dylib             0x925f6eb8 _pthread_cond_wait + 1089
    2   libSystem.B.dylib             0x9263f42f pthread_cond_wait + 48
    3   com.adobe.amt.services        0x19449126 C_AMTUISwitchSuppressUpdates + 16768
    4   com.adobe.amt.services        0x19441db0 C_EULA_SetState + 2164
    5   com.adobe.amt.services        0x1944918c C_AMTUISwitchSuppressUpdates + 16870
    6   libSystem.B.dylib             0x925f6a19 _pthread_start + 345
    7   libSystem.B.dylib             0x925f689e thread_start + 34
    Thread 6:
    0   libSystem.B.dylib             0x925c9342 semaphore_wait_signal_trap + 10
    1   libSystem.B.dylib             0x925f6eb8 _pthread_cond_wait + 1089
    2   libSystem.B.dylib             0x9263f42f pthread_cond_wait + 48
    3   TINthread.dylib               0x231cf7a5 ThreadUtils::ThreadPool::Dispatcher() + 277
    4   TINthread.dylib               0x231cf83f ThreadUtils::ThreadPool::ThreadProc(void*) + 17
    5   libSystem.B.dylib             0x925f6a19 _pthread_start + 345
    6   libSystem.B.dylib             0x925f689e thread_start + 34
    Thread 7:
    0   libSystem.B.dylib             0x925f7262 __semwait_signal + 10
    1   libSystem.B.dylib             0x925f6f1e _pthread_cond_wait + 1191
    2   libSystem.B.dylib             0x925f8bb8 pthread_cond_wait$UNIX2003 + 73
    3   ...adobe.InDesign.AppFramework 0x1ce7effa GetPlugIn + 1045098
    4   ...adobe.InDesign.AppFramework 0x1ce7af43 GetPlugIn + 1028531
    5   ...adobe.InDesign.AppFramework 0x1ce7b14c GetPlugIn + 1029052
    6   ...adobe.InDesign.AppFramework 0x1ce7eac6 GetPlugIn + 1043766
    7   boost_threads                 0x01704fcd thread_proxy + 141
    8   libSystem.B.dylib             0x925f6a19 _pthread_start + 345
    9   libSystem.B.dylib             0x925f689e thread_start + 34
    Thread 8:
    0   libSystem.B.dylib             0x925f7262 __semwait_signal + 10
    1   libSystem.B.dylib             0x925f6f1e _pthread_cond_wait + 1191
    2   libSystem.B.dylib             0x925f8bb8 pthread_cond_wait$UNIX2003 + 73
    3   ...adobe.InDesign.AppFramework 0x1ce7effa GetPlugIn + 1045098
    4   ...adobe.InDesign.AppFramework 0x1ce7ae4f GetPlugIn + 1028287
    5   ...adobe.InDesign.AppFramework 0x1ce7b14c GetPlugIn + 1029052
    6   ...adobe.InDesign.AppFramework 0x1ce7eac6 GetPlugIn + 1043766
    7   boost_threads                 0x01704fcd thread_proxy + 141
    8   libSystem.B.dylib             0x925f6a19 _pthread_start + 345
    9   libSystem.B.dylib             0x925f689e thread_start + 34
    Thread 9:
    0   libSystem.B.dylib             0x925f7262 __semwait_signal + 10
    1   libSystem.B.dylib             0x92622e44 nanosleep$UNIX2003 + 188
    2   ...sign.Support for JavaScript 0x21a45fab GetPlugIn + 344123
    3   ...sign.Support for JavaScript 0x21a299c3 GetPlugIn + 227923
    4   ...sign.Support for JavaScript 0x21a460b8 GetPlugIn + 344392
    5   libSystem.B.dylib             0x925f6a19 _pthread_start + 345
    6   libSystem.B.dylib             0x925f689e thread_start + 34
    Thread 10:
    0   libSystem.B.dylib             0x92606572 recvfrom$UNIX2003 + 10
    1   libSystem.B.dylib             0x92626383 recv$UNIX2003 + 54
    2   ServiceManager-Launcher.dylib 0x25f336cf Invoke + 54887
    3   ServiceManager-Launcher.dylib 0x25f3276e Invoke + 50950
    4   ServiceManager-Launcher.dylib 0x25f3161f Invoke + 46519
    5   ServiceManager-Launcher.dylib 0x25f31671 Invoke + 46601
    6   ServiceManager-Launcher.dylib 0x25f316fb Invoke + 46739
    7   ServiceManager-Launcher.dylib 0x25f2bafe Invoke + 23190
    8   ServiceManager-Launcher.dylib 0x25f2bce7 Invoke + 23679
    9   ServiceManager-Launcher.dylib 0x25f2c8c7 Invoke + 26719
    10  ServiceManager-Launcher.dylib 0x25f2c9c5 Invoke + 26973
    11  ServiceManager-Launcher.dylib 0x25f2fdb0 Invoke + 40264
    12  ServiceManager-Launcher.dylib 0x25f30059 Invoke + 40945
    13  ServiceManager-Launcher.dylib 0x25f30687 Invoke + 42527
    14  ServiceManager-Launcher.dylib 0x25f30884 Invoke + 43036
    15  ServiceManager-Launcher.dylib 0x25f22826 Login + 1654
    16  ServiceManager-Launcher.dylib 0x25f23c71 Login + 6849
    17  ServiceManager-Launcher.dylib 0x25f30df3 Invoke + 44427
    18  ServiceManager-Launcher.dylib 0x25f33341 Invoke + 53977
    19  libSystem.B.dylib             0x925f6a19 _pthread_start + 345
    20  libSystem.B.dylib             0x925f689e thread_start + 34
    Thread 11:
    0   libSystem.B.dylib             0x925eebd2 __workq_kernreturn + 10
    1   libSystem.B.dylib             0x925ef168 _pthread_wqthread + 941
    2   libSystem.B.dylib             0x925eed86 start_wqthread + 30
    Thread 12:
    0   libSystem.B.dylib             0x925c934e semaphore_timedwait_trap + 10
    1   ...ple.CoreServices.CarbonCore 0x9557c212 MPWaitOnSemaphore + 125
    2   MultiProcessor Support        0x197c30f0 0x19789000 + 237808
    3   ...ple.CoreServices.CarbonCore 0x95549eb6 PrivateMPEntryPoint + 68
    4   libSystem.B.dylib             0x925f6a19 _pthread_start + 345
    5   libSystem.B.dylib             0x925f689e thread_start + 34
    Thread 13:
    0   libSystem.B.dylib             0x925c9342 semaphore_wait_signal_trap + 10
    1   libSystem.B.dylib             0x925f6eb8 _pthread_cond_wait + 1089
    2   libSystem.B.dylib             0x9263f42f pthread_cond_wait + 48
    3   com.adobe.adobeswfl           0x33796d5f APXGetHostAPI + 2567887
    4   com.adobe.adobeswfl           0x335381ef APXGetHostAPI + 82783
    5   com.adobe.adobeswfl           0x33796e4c APXGetHostAPI + 2568124
    6   com.adobe.adobeswfl           0x33796eb7 APXGetHostAPI + 2568231
    7   com.adobe.adobeswfl           0x33796f9b APXGetHostAPI + 2568459
    8   libSystem.B.dylib             0x925f6a19 _pthread_start + 345
    9   libSystem.B.dylib             0x925f689e thread_start + 34
    Thread 14:
    0   libSystem.B.dylib             0x925c9342 semaphore_wait_signal_trap + 10
    1   libSystem.B.dylib             0x925f6eb8 _pthread_cond_wait + 1089
    2   libSystem.B.dylib             0x9263f42f pthread_cond_wait + 48
    3   com.adobe.adobeswfl           0x33796d5f APXGetHostAPI + 2567887
    4   com.adobe.adobeswfl           0x335381ef APXGetHostAPI + 82783
    5   com.adobe.adobeswfl           0x33796e4c APXGetHostAPI + 2568124
    6   com.adobe.adobeswfl           0x33796eb7 APXGetHostAPI + 2568231
    7   com.adobe.adobeswfl           0x33796f9b APXGetHostAPI + 2568459
    8   libSystem.B.dylib             0x925f6a19 _pthread_start + 345
    9   libSystem.B.dylib             0x925f689e thread_start + 34
    Thread 15:
    0   libSystem.B.dylib             0x925c935a semaphore_timedwait_signal_trap + 10
    1   libSystem.B.dylib             0x925f6ea1 _pthread_cond_wait + 1066
    2   libSystem.B.dylib             0x92625a28 pthread_cond_timedwait_relative_np + 47
    3   com.adobe.adobeswfl           0x33796d27 APXGetHostAPI + 2567831
    4   com.adobe.adobeswfl           0x3390c06b APXGetHostAPI + 4096475
    5   com.adobe.adobeswfl           0x33796e4c APXGetHostAPI + 2568124
    6   com.adobe.adobeswfl           0x33796eb7 APXGetHostAPI + 2568231
    7   com.adobe.adobeswfl           0x33796f9b APXGetHostAPI + 2568459
    8   libSystem.B.dylib             0x925f6a19 _pthread_start + 345
    9   libSystem.B.dylib             0x925f689e thread_start + 34
    Thread 16:
    0   libSystem.B.dylib             0x925c935a semaphore_timedwait_signal_trap + 10
    1   libSystem.B.dylib             0x925f6ea1 _pthread_cond_wait + 1066
    2   libSystem.B.dylib             0x92625a28 pthread_cond_timedwait_relative_np + 47
    3   com.adobe.adobeswfl           0x33796d27 APXGetHostAPI + 2567831
    4   com.adobe.adobeswfl           0x337b16de APXGetHostAPI + 2676814
    5   com.adobe.adobeswfl           0x33796e4c APXGetHostAPI + 2568124
    6   com.adobe.adobeswfl           0x33796eb7 APXGetHostAPI + 2568231
    7   com.adobe.adobeswfl           0x33796f9b APXGetHostAPI + 2568459
    8   libSystem.B.dylib             0x925f6a19 _pthread_start + 345
    9   libSystem.B.dylib             0x925f689e thread_start + 34
    Thread 17:
    0   libSystem.B.dylib             0x925f7262 __semwait_signal + 10
    1   libSystem.B.dylib             0x925f6f1e _pthread_cond_wait + 1191
    2   libSystem.B.dylib             0x925f8bb8 pthread_cond_wait$UNIX2003 + 73
    3   ...adobe.InDesign.AppFramework 0x1ce7effa GetPlugIn + 1045098
    4   ...adobe.InDesign.AppFramework 0x1ce7af43 GetPlugIn + 1028531
    5   ...adobe.InDesign.AppFramework 0x1ce7b14c GetPlugIn + 1029052
    6   ...adobe.InDesign.AppFramework 0x1ce7eac6 GetPlugIn + 1043766
    7   boost_threads                 0x01704fcd thread_proxy + 141
    8   libSystem.B.dylib             0x925f6a19 _pthread_start + 345
    9   libSystem.B.dylib             0x925f689e thread_start + 34
    Thread 18:
    0   libSystem.B.dylib             0x925f7262 __semwait_signal + 10
    1   libSystem.B.dylib             0x925f6f1e _pthread_cond_wait + 1191
    2   libSystem.B.dylib             0x925f8bb8 pthread_cond_wait$UNIX2003 + 73
    3   ...adobe.InDesign.AppFramework 0x1ce7effa GetPlugIn + 1045098
    4   ...adobe.InDesign.AppFramework 0x1ce7ae4f GetPlugIn + 1028287
    5   ...adobe.InDesign.AppFramework 0x1ce7b14c GetPlugIn + 1029052
    6   ...adobe.InDesign.AppFramework 0x1ce7eac6 GetPlugIn + 1043766
    7   boost_threads                 0x01704fcd thread_proxy + 141
    8   libSystem.B.dylib             0x925f6a19 _pthread_start + 345
    9   libSystem.B.dylib             0x925f689e thread_start + 34
    Thread 0 crashed with X86 Thread State (32-bit):
      eax: 0x00000000  ebx: 0x0137c907  ecx: 0x34673474  edx: 0x00000000
      edi: 0x00000000  esi: 0x31cc6d28  ebp: 0xbfffde28  esp: 0xbfffdc70
       ss: 0x0000001f  efl: 0x00010246  eip: 0xa0749650   cs: 0x00000017
       ds: 0x0000001f   es: 0x0000001f   fs: 0x00000000   gs: 0x00000037
      cr2: 0x00000000
    Binary Images:
        0x1000 -     0x4ffb +com.adobe.InDesign 7.0.0.355 (7000) <95D99393-D179-BC50-386C-509F6FD0809A> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/Adobe InDesign CS5
        0xa000 -     0xafff +InDesignModel ??? (???) <D054C2C9-F070-A1E1-2D78-BACDC9DCC960> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/InDesignModel.framework/Versions/A/InDesignModel
        0xe000 -     0xefff +InDesignModelAndUI ??? (???) <770DFBFF-7C31-ECD4-88FE-BCFED53CFC33> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/InDesignModelAndUI.framework/Versions/A/InDesignModelAndUI
       0x12000 -    0x19ff3 +PMRuntime.dylib ??? (???) <EC9AB7BF-B671-AE6F-5C9E-7A49F9C265BE> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/PMRuntime.dylib
       0x20000 -   0x134fff +AdobeACE ??? (???) <DD291A17-ECF4-FE20-5837-AC1F5BC76940> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
      0x157000 -   0x67dfff +AdobeAGM ??? (???) <6F8EB120-6F01-38AE-8363-BC941B8AE12E> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
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    0x1ca82000 - 0x1ca89fff +com.adobe.InDesign.PerformanceMetrics 7.0.0.355 (???) <2AB9D4A0-E984-C5EF-FABF-D2671F116033> /Applications/Adobe InDesign CS5/Plug-Ins/Utility/PerformanceMetrics.InDesignPlugin/PerformanceMetrics
    0x1ca90000 - 0x1ca9dff1 +com.adobe.InDesign.Metadata UI 7.0.0.355 (???) <F45F1B21-A3FE-975C-029D-73FC59B68669> /Applications/Adobe InDesign CS5/Plug-Ins/Workflow/Metadata UI.InDesignPlugin/Metadata UI
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    0x1cb3a000 - 0x1cb7bfff +com.adobe.InDesign.Snippet 7.0.0.355 (???) <CB31C87A-FEE9-1573-5921-B356CDA2926E> /Applications/Adobe InDesign CS5/Plug-Ins/XMedia/Snippet.InDesignPlugin/Snippet
    0x1cb98000 - 0x1cc90ff7 +com.adobe.InDesign.XMedia UI 7.0.0.355 (???) <6667D552-A793-62CB-175E-4970F19BCF8B> /Applications/Adobe InDesign CS5/Plug-Ins/XMedia/XMedia UI.InDesignPlugin/XMedia UI
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    I had a similar experience today opening a CS4 document with CS5. CS5 kept crashing.
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    Deleted everything from the CS4 file in question
    Opens fine in CS5
    Opens fine with CS5 after saving as INDD CS5 document
    Deleted all images/links from CS4 file and left textCS5 crashed
    Deleted all text and left images
    Opened fine in CS5
    Opens fine with CS5 after saving as INDD CS5 document
    Deleted all styles and stripped text of all formatting
    Opened fine in CS5
    Opens fine with CS5 after saving as INDD CS5 document
    Deleted all styles and maintained formatting
    Opened fine in CS5
    Opens fine with CS5 after saving as INDD CS5 document
    Exported both INX and IDML versions of completely intact document from CS4
    Opened fine with CS5
    Opens fine with CS5 after saving as INDD CS5 document
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  • InDesign CS5 crashes when I try to do anything with a certain 5 pages in document (even scroll past)

    I'm having issues with five pages within an InDesign document. 
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    I started trying to export as PDF again, and by exporting parts of the document, I was able to narrow the problem down to pages 162-166.  I don't know what's different about these pages.  I have the PDF that I managed to export successfully before it started crashing constantly (the one with the missing images--and to clarify, these missing images aren't on any of the problem pages, so it appears to be an unrelated issue), and from looking at those pages, I can't see what the issue is.
    p. 162 - text and a table
    p. 163 - text and an image
    p. 164 - text
    p. 165 - text and an image
    p. 166 - text
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    Try reseting the preferences.
    or  delete Mark II folder from the location
    Windows 7/Vista: C:\ProgramData\Adobe\SING\Mark II
    Mac OS: [Startup Disk]/Library/Applications Support/Adobe/SING/Mark II
    It will fix this..
    This problem is pretty definitely not SING, so deleting the Mark II folder is not going to help. (It wont't hurt, though!)
    Resetting prefrences is always a good thing to try.
    I suspect it is a corrupt story thread of some sort. Moving pages to a new document, exporting stories to IDML, copying the file and deleting pages until the problem goes away...those are things I would try.

  • Adobe Illustrator and InDesign CS5 crash when trying to place images. Happens around 5+ times a day.

    Hi there
    This Mac is quite new and was originally a migration (using Migration Assistant) from an older Mac.
    Illustrator and InDesign in CS5 were both crashing often and most of the time it's when placing an image (in either application) – it doesn't crash each time I try to place an image, but 90% of the crashes are when placing an image.
    We tried lots of things, like cleaning out the fonts, clearing font caches etc. After several months of that, we decided to wipe the Mac clean and start from scratch. It has been reformatted with a clean install of the OS and only minimal additional software added. Although quite a few fonts have been reinstalled, they all validate in Font Book.
    One other thing of note is that the Adobe Updater fails to complete an update and so we have had to update each application manually from the Adobe website.
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    Thanks!
    EtreCheck version: 2.0.6 (91)
    Report generated 28 October 2014 13:33:49 GMT
    Hardware Information: ℹ️
        iMac (21.5-inch, Late 2013) (Verified)
        iMac - model: iMac14,1
        1 2.7 GHz Intel Core i5 CPU: 4-core
        8 GB RAM Upgradeable
            BANK 0/DIMM0
                4 GB DDR3 1600 MHz ok
            BANK 1/DIMM0
                4 GB DDR3 1600 MHz ok
        Bluetooth: Good - Handoff/Airdrop2 supported
        Wireless:  en1: 802.11 a/b/g/n/ac
    Video Information: ℹ️
        Intel Iris Pro -
            S22D300 spdisplays_1080p
            iMac 1920 x 1080
    System Software: ℹ️
        OS X 10.9.5 (13F34) - Uptime: one day 4:4:52
    Disk Information: ℹ️
        APPLE HDD ST1000LM024 disk0 : (1 TB)
        S.M.A.R.T. Status: Verified
            EFI (disk0s1) <not mounted> : 210 MB
            Macintosh HD (disk0s2) /  [Startup]: 999.35 GB (848.81 GB free)
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
    USB Information: ℹ️
        Apple Inc. BRCM20702 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple Inc. FaceTime HD Camera (Built-in)
        Apple, Inc. Keyboard Hub
            Apple Inc. Apple Keyboard
        EPSON EPSON Scanner
        Apple Inc. MacBook Air SuperDrive
    Thunderbolt Information: ℹ️
        Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Launch Agents: ℹ️
        [not loaded]    com.adobe.AAM.Updater-1.0.plist Support
        [loaded]    com.adobe.CS5ServiceManager.plist Support
    Launch Daemons: ℹ️
        [loaded]    com.adobe.fpsaud.plist Support
        [invalid?]    com.adobe.SwitchBoard.plist Support
        [running]    com.backblaze.bzserv.plist Support
        [loaded]    com.microsoft.office.licensing.helper.plist Support
    User Launch Agents: ℹ️
        [loaded]    com.adobe.AAM.Updater-1.0.plist Support
        [loaded]    com.adobe.ARM.[...].plist Support
        [running]    com.backblaze.bzbmenu.plist Support
        [not loaded]    com.spotify.webhelper.plist Support
    User Login Items: ℹ️
        iTunesHelper    Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
        MagicPrefs 2 (48)    Application (/Users/[redacted]/.Trash/MagicPrefs 2 (48).app)
        Spotify    Application (/Applications/Spotify.app)
    Internet Plug-ins: ℹ️
        FlashPlayer-10.6: Version: 15.0.0.189 - SDK 10.6 Support
        QuickTime Plugin: Version: 7.7.3
        Flash Player: Version: 15.0.0.189 - SDK 10.6 Support
        AdobePDFViewer: Version: 9.5.5 Support
        Default Browser: Version: 537 - SDK 10.9
        SharePointBrowserPlugin: Version: 14.4.4 - SDK 10.6 Support
        JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
    3rd Party Preference Panes: ℹ️
        Backblaze Backup  Support
        Flash Player  Support
        Growl  Support
    Time Machine: ℹ️
        Auto backup: YES
        Volumes being backed up:
            Macintosh HD: Disk size: 999.35 GB Disk used: 150.53 GB
        Destinations:
            TimeMachine [Network]
            Total size: 599.66 GB
            Total number of backups: 52
            Oldest backup: 2014-07-03 13:25:07 +0000
            Last backup: 2014-10-28 12:28:22 +0000
            Size of backup disk: Adequate
                Backup size 599.66 GB > (Disk used 150.53 GB X 3)
    Top Processes by CPU: ℹ️
             2%    WindowServer
             1%    Adobe Photoshop CS5
             0%    bzfilelist
             0%    bzbmenu
             0%    fontd
    Top Processes by Memory: ℹ️
        1.31 GB    Adobe Photoshop CS5
        610 MB    Adobe InDesign CS5
        490 MB    firefox
        292 MB    Finder
        215 MB    WindowServer
    Virtual Memory Information: ℹ️
        90 MB    Free RAM
        3.19 GB    Active RAM
        3.28 GB    Inactive RAM
        996 MB    Wired RAM
        10.36 GB    Page-ins
        192 MB    Page-outs

    Thanks, I will do.
    I posted it here because this is happening on a clean drive/clean install and I have 10 other macs (including some of the same model) all running OS X 10.9.5/Adobe CS5 and not having this problem.

  • InDesign CS5 Crashing when opening particular file. All others open.

    I tried adding a particular indesign document to a book and it crashed. Since the crash, I can no longer open the file. Can anyone help? Below is the beginning of the crash report. Thank you for any help!
    Process:         Adobe InDesign CS5.5 [542]
    Path:            /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/MacOS/Adobe InDesign CS5.5
    Identifier:      com.adobe.InDesign
    Version:         7.5.3.333 (7530)
    Code Type:       X86 (Native)
    Parent Process:  launchd [160]
    User ID:         501
    Date/Time:       2014-05-22 10:25:40.766 -0400
    OS Version:      Mac OS X 10.8.4 (12E4022)
    Report Version:  10
    Interval Since Last Report:          2652527 sec
    Crashes Since Last Report:           97
    Per-App Interval Since Last Report:  28296 sec
    Per-App Crashes Since Last Report:   7
    Anonymous UUID:                      A675BD82-BC18-546D-1FE1-D10C9EE71330
    Crashed Thread:  0  Main Thread  Dispatch queue: com.apple.main-thread
    Exception Type:  EXC_BAD_ACCESS (SIGBUS)
    Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
    VM Regions Near 0:
    --> __PAGEZERO             0000000000000000-0000000000001000 [    4K] ---/--- SM=NUL  /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/MacOS/Adobe InDesign CS5.5
        __TEXT                 0000000000001000-0000000000005000 [   16K] r-x/rwx SM=COW  /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/MacOS/Adobe InDesign CS5.5
    Thread 0 Crashed:: Main Thread  Dispatch queue: com.apple.main-thread
    0   com.adobe.InDesign.Generic Page Item 0x11e5332a GetPlugIn + 250682
    1   com.adobe.InDesign.Layout UI   0x0ca4f842 GetPlugIn + 9378
    2   com.adobe.InDesign.Layout UI   0x0c9ced2d 0xc9c1000 + 56621
    3   com.adobe.InDesign.Layout UI   0x0cab0e06 GetPlugIn + 408166
    4   WidgetBinLib.dylib             0x0295d5ad CToolCursorProvider::GetSelectionCursor(IControlView*, SysPoint, ICursorMgr::eCursorModifierState) + 3149
    5   com.adobe.InDesign.Layout UI   0x0c9e50b4 0xc9c1000 + 147636

    I tried the script listed from that post earlier this morning. I received a syntax error when trying to run it. I just looked at it again and was able to fix the syntax error. Upon trying to open the IDML file, InDesign now freezes. I have tried opening the file on three different macs, all running different operating systems.

  • InDesign cs5 crashes when starting. Won't even open, ever since osx 10.8 then 10.9 upgrade

    Ever since upgrading, InDesign won't even open. Crashes upon startup. "Sends to apple automatically" but what ever really comes of that? Anyway, I don't have the original install discs anymore (lost in the move between offices) so I can't reinstall. But my work depends on this!
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    Process:         Adobe InDesign CS5 [10658]
    Path:            /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/Adobe InDesign CS5
    Identifier:      com.adobe.InDesign
    Version:         7.0.4.553 (7040)
    Code Type:       X86 (Native)
    Parent Process:  launchd [151]
    Responsible:     Adobe InDesign CS5 [10658]
    User ID:         501
    Date/Time:       2013-11-14 16:20:09.499 -0600
    OS Version:      Mac OS X 10.9 (13A603)
    Report Version:  11
    Anonymous UUID:  8824F67E-4AA0-3BEC-BB9A-03C187670BA3
    Sleep/Wake UUID: 24134353-25C2-4836-ACC4-8EE5526EC4F3
    Crashed Thread:  0  Dispatch queue: com.apple.main-thread
    Exception Type:  EXC_BAD_ACCESS (SIGBUS)
    Exception Codes: KERN_PROTECTION_FAILURE at 0x000000000000002c
    VM Regions Near 0x2c:
    --> __PAGEZERO             0000000000000000-0000000000001000 [    4K] ---/--- SM=NUL  /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/Adobe InDesign CS5
        __TEXT                 0000000000001000-0000000000005000 [   16K] r-x/rwx SM=COW  /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/Adobe InDesign CS5
    Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
    0   dyld                                    0x8fe13105 ImageLoader::isLinked() const + 11
    1   dyld                                    0x8fe10883 NSLinkModule + 103

    You can download the installer from Download Adobe CS5 Free Trials – All Direct Links without Akamai | ProDesignTools if you follow the directions on the page exactly. If you registered the software you can log into your account at Adobe.com with the same  ID you used when you registered and you can get your serial number.

  • Indesign CS5 crashing when packaging.

    Hi,
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    Intel Core TM2 DUO CPU
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    To be very, very clear about this, InDesign and other Adobe applications depending upon Adobe's internal font handling and rendering engine (CoolType) are not really sensitive to either “freebie or cheap fonts“ or even “poor quality” fonts, but rather, fonts that are malformed or corrupted. There is a very big difference here. There are plenty of shlocky fonts out there in terms of lousy typographical design or execution of same. That is not the same as fonts that simply don't obey the specification for either Type 1, TrueType, or OpenType and/or somehow along the line have had something overwrite part of their file structure. Tools such as FontLab and more recent versions of Fontographer generate “clean” fonts and are not the cause of these problems.
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  • InDesign CS5 crashes when trying to export a PDF and/or a Warning dialog box appears!

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    figured it out:
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    - DO NOT INSTALL MACBOOK (Mid 2012) Software Update 1.0 - THIS SCREWS ADOBE UP!

  • Photoshop & InDesign CS3 Crashing when Saving to Network

    Hi,
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    SPECIFICS
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    - I did not reinstall Version Cue
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    ALSO:
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    I've heard rumors of the "don't work from the server" thing from our IT department a few times but now I'm seeing it for myself. They are now using this thread as the reason our machines are experiencing so many crashes and errors again. Basically chalking it up to us working off the network is the culprit since they can't find anything else wrong. and since it's not supported by Adobe then were doing it wrong. But none of the workflow solutions we've looked seem faster than just saving to a network. So I'm a bit at a loss...
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  • InDesign CS5 crashes when clicking on Edit menu or context menu

    I had this infuriating problem with InDesign CS4, found a few references to others having the same issue, but never any real solutions.  This problem seems to in InDesign CS5 as well.
    With a document open, if I click the Edit menu or right-click anywhere in the document window (including in the pasteboard area... it does not have to be on an object), ID immediately freezes and I get the Windows 7 "Adobe InDesign CS5 has stopped working" dialog.
    I've deleted the preferences, created a brand new one-page document, and the problem persists.  If no document is open, I can pull down the Edit menu just fine.  With a document open, ID crashes before it even draws the menu.  It does not matter whether I use the mouse or the keyboard to get to the Edit menu.  I can also right-click on things like palette tabs to bring up the context menu.  But I cannot right-click anywhere on the document itself without ID crashing.
    The maddening thing is that the problem did not show up until some time today.  I've brought up an object's Effects window via right-click plenty of times, as well as used the Fitting context menu.  It was working fine last night and earlier this morning.  Then suddenly for no discernible reason, the crashes started happening.  I am not aware of any changes to my system that might reasonably cause this.  No new fonts, no Windows updates, no Adobe updates.
    Any suggestions on how else I can troubleshoot this?

    Peter,
    Yes, I can bring up the Paragraph Styles and the Character palettes with no document open, edit the [Basic Paragraph] style to change the font family, then open a blank document, and new text boxes will use that font.
    I'm on a bit of a deadline right now, so I ended up uninstalling ID CS5 and reinstalling it.  I can now successfully bring up the Edit menu and the right-click context menu both in a blank document and in the document I was working on before.  I'm sure the problem will reappear again at some random point in the future, so I am still looking for fixes that don't involve reinstalling the app.
    BTW, I have tried exporting my work document to IDML and re-importing it, but to no avail.  I've also tried toggling Dynamic Spelling (past threads have suggested this as a possible fix), but also to no avail.
    It would be really nice if Adobe products produced some sort of crash dump or bug report when this sort of thing happens...

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