Mac/iPod back to school rebate offer Proof of purchase issue

I brought a macbook and applied for the iPod rebate the other day.
I'm now stuck with trying to provide evidence as the EAN label on my Macbook box won't come off, and the man at the apple store said that I would need the barcode if I had any trouble with my Mac (as proof of apple care)
I dont want to cut up the box, and i dont want to lose my apple care cover, so what do i do? will they still refund me if i just send the ipod serial?

The others are correct. The terms of the rebate program state that the Mac and the iPod and the Mac and the iPod must have been purchased at the same time and at an Apple Store, physical or online, or an Apple campus reseller. Sorry, but you will not be eligible for either rebate.
Message was edited by: Dave Sawyer

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Ipod Back to School rebate

I just bought an iBook and iPod (I'm in the UK) and am about to apply for my £100 Back to School rebate for buying them both at the same time. On the claim form it says you have to
"Cut out the UPC labels form the qualifying product boxes. Make sure you cut out the whole label, including the part number with bar code, the serial number, the product description and all layers of the cardboard. Peeled-off labels will not be accepted"
I desperately don't want to start cutting up my iPod and iBook boxes but I notice they have similar labels on the brown outer cardboard boxes they were delivered in. Does anyone know if these will be accepted?

Spark,
I want to be sure that I read your post correctly. You're willing to pass up a £100 rebate because you don't want to damage the shipping boxes? You have a lot more discretionary income than the rest of us!

Back to School rebate problem

I purchased a MacBook Pro in the uk 10 months ago via education discount and the back to school ipod rebate. I submitted my claim as per instructions and checked on the website to see if the rebate had been approved. The rebate has been approved and i'm yet to receive the rebate.
The problem is i'm living abroad in North America and have no idea who to contact or where?.
Any assistance greatly appreciated.
Thanks

http://www.apple.com/support/contact/

Back to school rebate send in questions

when sending your claim for apple rebates.. do you have to send the original receipt and label from the box or can you send copies of them?

This is not Apple. This is a user forum. Contact where you purchased and ask them.

For the upcoming Apple back to school rebate, can Apple send the rebate to my relative's house ?

I will not in the US during the time the rebate may come, so can I tell Apple to send the rebate to my relative's house. Since in the FAQ, Apple said they only send the rebate to the billing address ?

Contact your payment account people to accept that as an alternative billing address, and then once that's setup, add that to Apple's account info for you as an alternative billing address. Then order the item with the new address setup. Inform your relative to inform you when that account company sends their statements, and see if you can monitor that account online.

My Ipod needs hardware repair, but don't have proof-of-purchase

Hi guys, I'm new over here. I don't know if I'm even posting in the right place, or if these forums are here for this kinds of questions. Sorry If I'm using them the wrong way...
The thing is that I'm having some troubles with my Ipod Touch. I first realized that there was something wrong with it when I tried plugging to a car adapter. It kind of sounded over the radio, but with very low volume, lots of noise, and without announcing that it was charging.
Then, I went to my computer, plugged it in, and notice that it wasn't getting any charge neither, nor wasn't being recognized by Itunes nor the typical USB discovery. Then I went to my nearest Apple Store and the guy told me that he needed a proof-of-purchase receipt to validate the warranty and repair the Ipod, and that if I didn't have one, I'd have to pay for the repair, and that for what it looks, I'm better off buying a new Ipod.
The thing is that my mom bought my Ipod last November, in the Lenox Square Apple Store in Atlanta, and she then came to Venezuela and lost the receipt (maybe she forgot she needed it, or nobody told her about the warranty so she threw it away).
My question is this basically: what can I do? I've thought of contacting the Lenox Square Store (preferable via email) to explain them what happened, so that maybe they could help me get something that would work as a proof-of-purchase, but there're no email addresses easily visible and I don't wanna waste a Long distance call just to get bummed out.
What do you guys suggest?
Thanks in advance, I'll appreciate every kind of help you could give; even if it's just "Dude, you're screwed."

I did! And according to the link you gave, it says that my Ipod is Registered, Expired for Telephone Technical Support, and Active for Repairs and Service Coverage, with an estimated expiration date of November 26, 2010, which seems about right--that's the week my mom came back from her trip!
So I'm a little bit more hopeful now, but still a little worrisome: the guy at the Apple Store checked the Serial Number using the bar code beneath the Ipod Box and said, "I need proof-of-purchase 'cause according to the system, this Ipod left a Store on May 2009, so it's ALMOST out of warranty, and Apple will require them that I give them a copy of the receipt."
Still. I'm thinking of printing that screenshot and showing it to him.
Thanks a lot luvlabs!

Ipod - Proof of Purchase

I have had my ipod stolen - would itunes have a proof of purchase from when I registered it?

It does not. Sorry.
B-rock

Back to School iPod promo with the Core 2 iMacs

Does any one know if apple is planning on allowing the core 2 iMacs to be apart of the back to school promo?
Under the terms and conditions they say "Products not listed in this chart are ineligible for a rebate". So does that mean that the core 2 counts?
http://www.apple.com/ca/backtoschool/terms.html

Sorry........new iMac core 2 duo cant count for Back to School iPod promo....
"What are the qualifying Mac and iPods?
This offer is available only on purchases of new product. The products listed below are eligible for participation in this offer. Products not listed in this chart are ineligible for a rebate. Configure to order versions of these products are eligible. Refurbished products are ineligible.
Note: The iMac with Intel Core 2 Duo is not eligible for this offer. The entry iMac 17-inch 1.83GHz Intel Core Duo with Combo Drive (part number MA406LL/A) and any configure-to-order version of this product also are not eligible for this offer."
http://store.apple.com/Catalog/US/Images/bts/bts_faq.html
eMac G4.......iMac Core 2 DUO 24" Mac OS X (10.4.7)
eMac G4.......iMac Core 2 DUO 24" Mac OS X (10.4.7)

Macbook Pro 13- Back to school offer 2011?

I have been holding out on purchasing the Macbook Pro 13 2011 model for while now due to
New OS
Back to school offer?
Wondering if anyone would know if Apple are doing the back to school offer this year as sure last years was around May but nothing has been mentoned so far?
Also by holding out I would be getting the new OS on the laptops already- any ideas when this is released as really want a Macbook Pro already first MAC purchase for me exciting times

I would want to wait 6 months after any new OS to be 'field tested.' Tried and true and mature with the bugs worked out makes 10.6.7+ look good investment rather than bleeding edge.
With Apple you can't install an older build version of the OS than what it ships with so if there are any issues which there always are with an OS.
No one knows future product dates and terms (and couldn't say anyway).
If you want to talk to MacBook Pro owners they are on
MacBook Pro
Spec-wise the 2011 MBP looks very good.
Buying and performance tips...
MacPerformanceGuide

Back to school offer?

I purchased an iPad on Apple website. A day after I placed my oder, I got a promotion email saying that there is a back to school offer for students who buy iPad or Mac.I didn't know this before I placed my oder. I'm a college student, I wonder if I can still get the gift card?

I'm sure they'll do it. Make sure your school is listed, keep your e-mail as new, and hold onto the receipt! You should it right away.

Can I receive the Back to School $100 itunes giftcard if I buy a Mac from BestBuy/Future Shop?

When you buy a new qualifying Mac with Apple education pricing from June 16, 2011, through September 20, 2011, you’ll get a free $100 Back to School Card to use on the Mac App Store, the App Store, the iTunes Store, and the iBookstore.
Do you have to purchase the mac from an Apple store? Will this deal still apply if you purchase it from a seller such as Best Buy, Futureshop, etc...
I'm asking this because Best Buy offers MS Word for Home & Student for free with a purchase of a mac as well until September 30, 2011
Any help would be great! Thanks in advance:)

The $100 iTunes gift card is a promo being run specifically by Apple, so no a third-party vendor will not have the same promo. Bust Buy does like to match deals, so as tjk suggests, you should contact them and see if they can offer anything to match Apple's promo.

My ipod is no longer connected with my mac air and I wish to transfer all the music from my ipod back to my computer. What should I do?

My ipod is no longer connected with my mac air and I wish to transfer all the music from my ipod back to my computer. What should I do?

Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities
or
Recovering your iTunes library from your iPod or iOS device: Apple Support Communities

My charger broke so I gave my sister the charger, and my iPod touch for proof. She took it to the apple store and traded it for an iPhone 5c. I was wondering if apple can do something for me so I could get my ipod back?

My charger broke so I gave my sister the charger, and my iPod touch for proof. She took it to the apple store and traded it for an iPhone 5c. I was wondering if apple can do something for me so I could get my ipod back?

I have no idea what you meant by giving your sister your "iPod touch for proof". Proof of what?
The only way she could have traded it was recycling it for 10% off the cost of a new device but the Apple Store doesn't do this as far as I know for iPhones. You could take the receipt for your iPhone to the Apple Store and show it to the manager but you really need to solve this within your family.

Can, and how do you restore from ipod back to recently replaced hard drive on a pc not mac?

can, and how do you restore music from ipod back to recently repaced harddrive on a pc not mac?

Note: The information below hasn't been updated since early 2013.
Some of the information below has subsequently appeared in a document by turingtest2: Recovering your iTunes library from your iPod or iOS device - https://discussions.apple.com/docs/DOC-3991
Your i-device was not designed for unique storage of your media. It is not a backup device and media transfer was planned with you maintaining a master copy of your media on a computer which is itself properly backed up against loss. Syncing is one way, computer to device, updating the device content to the content on the computer, not updating or restoring content on a computer. The exception is iTunes Store purchases which can be transferred to a computer.
iTunes Store: Transferring purchases from your iOS device or iPod to a computer - http://support.apple.com/kb/HT1848 - only purchases from iTunes Store
For transferring other items from an i-device to a computer you will have to use third party commercial software. Examples (check the web for others; this is not an exhaustive listing, nor do I have any idea if they are any good):
- Expod (free) - http://www.headlightsoft.com/expod/ - Mac, universal for 104.+ (newer machines try de-Tune)
- deTune (free) - http://www.headlightsoft.com/detune/ - Mac, 10.5+
- Senuti - http://www.fadingred.com/senuti/
- Phoneview - http://www.ecamm.com/mac/phoneview/
- MusicRescue - http://www.kennettnet.co.uk/products/musicrescue/
- Sharepod (free) - http://download.cnet.com/SharePod/3000-2141_4-10794489.html?tag=mncol;2 - Windows
- Snowfox/iMedia - http://www.mac-videoconverter.com/imedia-transfer-mac.html - Mac & PC
- iexplorer (free) - http://www.macroplant.com/iexplorer/ - Mac&PC
- Yamipod (free) - http://www.yamipod.com/main/modules/downloads/ - PC, Linux, Mac [Still updated for use on newer devices? No edits to site since 2010.]
- 2010 Post by Zevoneer: iPod media recovery options - https://discussions.apple.com/message/11624224 - this is an older post and many of the links are also for old posts, so bear this in mind when reading them.
Syncing to a "New" Computer or replacing a "crashed" Hard Drive - https://discussions.apple.com/docs/DOC-3141

No "back to school" promotion on new iPods :(

I just called Apple, and am sorry to discover the "Back to School" promotion for educators and students has effectively ended 4 days early, as none of the new iPods are eligible for the promotion.
Incidently, I'm sorrier to discover how rude the phone rep was... I understand it's a heavy call volume day for Apple, but there's no excuse for the sort of haughy condescension I got, being interrupted with: "no way. no way. there's no way Apple would ever give a new product like that away. you should know that..."
It's a good thing the technology does a good job selling itself.

Two questions...I assume from your post that they no longer have the older Nanos in stock that are eligible for the promotion? And, what about the Apple stores? Do they sell out old stock, or would they also only have the new models available?
If the older models aren't available at all through normal education channels (which for many means only directly from Apple), I find it extremely annoying that they advertised the promotion until the 16th and then pulled them. That's very poor form.

Mac/iPod back to school rebate offer Proof of purchase issue

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