Mac is not recognizing my iPhone- need help!!!
Mac is not recognizing my iphone at all. I have done every suggestion I have found except for uninstalling then reinstalling maveric os x. here is my reposrt from ENTRESOFT: entrecheck if that helps.. someone please help!!!!
Hardware Information:
iMac (21.5-inch, Late 2012)
iMac - model: iMac13,1
1 2.7 GHz Intel Core i5 CPU: 4 cores
8 GB RAM
Video Information:
NVIDIA GeForce GT 640M - VRAM: 512 MB
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 1.9 - SDK 10.9
AppleAVBAudio: Version: 2.0.0 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
System Software:
OS X 10.9 (13A603) - Uptime: 0 days 2:20:33
Disk Information:
APPLE HDD ST1000LM024 disk0 : (1 TB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) /: 999.35 GB (262.86 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
USB Information:
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
FireWire Information:
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Kernel Extensions:
com.symantec.kext.internetSecurity (5.3.1f8)
com.symantec.kext.pf (5.6.1f9)
com.symantec.kext.ips (3.9.1f9)
com.symantec.kext.fw (5.3.1f9)
com.symantec.kext.SymAPComm (12.6.1f9 - SDK 10.6)
Problem System Launch Daemons:
Problem System Launch Agents:
Launch Daemons:
[loaded] com.adobe.fpsaud.plist
[invalid] com.oracle.java.Helper-Tool.plist
[loaded] com.symantec.deepsight-extractor.plist
[failed] com.symantec.errorreporter-periodic.plist
[loaded] com.symantec.liveupdate.daemon.ondemand.plist
[loaded] com.symantec.liveupdate.daemon.plist
[not loaded] com.symantec.nav.migrateqtf.plist
[loaded] com.symantec.sharedsettings.plist
[loaded] com.symantec.symdaemon.plist
[loaded] fi.polar.libpolar.plist
[loaded] fi.polar.polard.plist
Launch Agents:
[not loaded] com.adobe.AAM.Updater-1.0.plist
[invalid] com.oracle.java.Java-Updater.plist
[failed] com.symantec.errorreporter-periodicagent.plist
[loaded] com.symantec.nis.application.plist
[loaded] com.symantec.uiagent.application.plist
User Launch Agents:
[loaded] com.adobe.AAM.Updater-1.0.plist
[loaded] com.google.Chrome.framework.plist
[loaded] com.google.keystone.agent.plist
User Login Items:
iTunesHelper
Google Drive
Alfred
WebSync
ElementsAutoAnalyzer
3rd Party Preference Panes:
Flash Player
Norton\nQuickMenu
Internet Plug-ins::
FlashPlayer-10.6: Version: 11.9.900.170 - SDK 10.6
QuickTime Plugin: Version: 7.7.3
Flash Player: Version: 11.9.900.170 - SDK 10.6
Default Browser: Version: 537 - SDK 10.9
Unity Web Player: Version: UnityPlayer version 4.1.2f1
NortonInternetSecurityBF: Version: 1.7.0 - SDK 10.6
JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Outdated! Update
Bad Fonts:
None
Old applications:
Pages: Version: 4.3 - SDK 10.5
/Applications/iWork '09/Pages.app
iSkysoft Helper Compact: Version: 2.2.6.4 - SDK 10.5
/Users/Elin/Library/Application Support/Helper/iSkysoft Helper Compact.app
Time Machine:
Time Machine not configured!
Top Processes by CPU:
2% DashboardClient
1% WindowServer
1% EtreCheck
0% SymDaemon
0% dpd
Top Processes by Memory:
426 MB iPhoto
262 MB SymDaemon
246 MB mds_stores
180 MB com.apple.WebKit.WebContent
172 MB Finder
Virtual Memory Statistics:
2.56 GB Free RAM
3.26 GB Active RAM
1.24 GB Inactive RAM
955 MB Wired RAM
917 MB Page-ins
0 B Page-outs
When you have uninstalled it, repair permissions and restart your Mac.
You don't need anti-virus on a Mac:
There are many forms of ‘Malware’ that can affect a computer system, of which ‘a virus’ is but one type, ‘trojans’ another. Using the strict definition of a computer virus, no viruses that can attack OS X have so far been detected 'in the wild', i.e. in anything other than laboratory conditions. The same is not true of other forms of malware, such as Trojans. Whilst it is a fairly safe bet that your Mac will NOT be infected by a virus, it may have other security-related problem, but more likely a technical problem unrelated to any malware threat.
You may find this User Tip on Viruses, Trojan Detection and Removal, as well as general Internet Security and Privacy, useful: The User Tip seeks to offer guidance on the main security threats and how to avoid them.
https://discussions.apple.com/docs/DOC-2435
More useful information can also be found here:
www.thesafemac.com/mmg
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