.mac keeps randomly changing my email address
Every couple of months I get a message saying that I have to give my password for keychains to get my mail. When I go into the accounts part of mail, I notice that the info has changed...particularly my email address. I have set up new accounts numerous times (for the same email address), but then a few months later the info in accounts is changed again.
Any clues on how to keep it from changing?
Now that, hopefully, JC is back, I'll recapitulate and provide some additional information.
I am being logged out of these forums every time I restart my browser, and this seems to be related to the fact that my Adobe ID is not an email address. This happens using different browsers, in Mac and Win machines, and with three different ISPs. Unortunately, I have been unable to change my ID to an email address, even though I have changed my email address several times and using different browsers and machines. The changes are accepted but, despite the many warnings, my Adobe ID is unaffected by changes of my email address.
When I am logged out, on entering these forums I am welcomed thus:
This would seem to indicate that I have been logged out of the forums, but not of the Adobe site. However, if I click on the Your account button, I am taken to a login page here:
https://www.adobe.com/cfusion/membership/index.cfm?nl=1&nf=1&loc=en%5Fus
and the Adobe ID field is prefilled with whatever email address I am using at the time. If I then leave this untouched and enter my password, my login is rejected because my Adobe ID and my password do not match. The only way of logging in successfully is by entering my non email Adobe ID and my password.
If I restart my browser and go to the Adobe site, I am welcomed just as before. If I then click on the Sign out button, I am no longer welcomed by name, and if I click on the Your account button, this time I am taken to a login page here:
https://www.adobe.com/cfusion/membership/index.cfm?nf=1&nl=1&loc=en%5Fus
but now the Adobe ID field is blank:
but I still have to log in using my non email address ID. This is one of the reasons that suggest to me that the root of my problem may reside in some problem in my account data.
Deleting all Adobe related cookies and restarting my browser after each change does not seem to affect in the least what I have just described.
Similar Messages
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Hello,
My old emails address which I have used as my apple id for 10 years is being made redundant. I have changed the email address to a new gmail one and this is my new apple id. But my iMac has not recognised this. It keeps saying it wants the password for my old email address. I have seen some advice on these forums which suggest signing out of iCloud and then back in again. But when I start doing this it asks me if i want all the photos deleted that have not been downloaded onto the mac.
I have had an iCloud account for quite sometime and I'm afraid of losing everything in my cloud if i sign out and sign in with a new id.
Is this fear realistic?
I know I can change back to my old email, sign out and then sign in wight he new one...
Please help!This did not work for me. My old email account for iCloud still pops up on my screen every time I open my macbook. I've deleted it, reset it, every thing I can think of and it still shows up. I think six months of this is more than enough time to wait.
RDG -
i changed my email address and now I can not access iCloud because the old address keeps popping up.
Is this happening on your iOS device or your Mac?
And is the iOS device or Mac signed into the old ID ("email") in Settings>iCloud (System Preferences>iCloud)? -
I have had to change my email address/Apple ID. My iPad recognises the new detail in iTunes and iCloud but when I go into iCloud through my MacBook Air, it requests a password for the old email account which I can no longer use. There is no Option to be able to change this email/ID detail as I cannot get further than the password request. Can anyone help please - this is driving me insane?!
Go to System Preferences and click Sign Out, select Delete at all the prompts, then sign back in with the changed ID? (Your iCloud data will disappear from your Mac when you sign out and choose Delete, but will still be in iCloud. Provided you are signing back into the same account your data will reappear on your Mac when you sign back in.)
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I cannot seem to change my email address and password on icloud. I have changed it in itunes. But On all my apple products it will not let me, I just keep getting a window popping up on all of them asking me to go to settings but when I go into setting I cannot get it to change. Help !!!
Go to Settings>iCloud, tap Delete Account, provide the password for the old ID when prompted to turn off Find My iPhone, then sign back in with your new credentials. If all you did was modify your existing ID rather than creating and entirely new ID, you can choose Delete from My iPhone when prompted. Your data will still be in iCloud and will download to your phone when you sign back in.
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HT1637 How can i change my email address on my mac to my new email as my other one has been hacked
How can i change my email address on my mac book air email that has already been on the mac book air to my new email as my old email address has been hacked and it will not let me change it
Call the tech support for the provider of your old email. They will be able to change the password for you or if they can't they will shut the account down so that spammer is not able to use it.
Allan -
I changed my email address for my Apple ID. When I want to use iCloud my iPhone doesn't seem to recognize my new email it keeps asking for my password for my old email. I can't update the new address it keeps defaulting to my old one.
Hello TirEoghain,
Thanks for using Apple Support Communities.
First I would like you to try the instructions below to sign out of your iCloud account, and then sign in with your new Apple ID.
iOS 6 and later: Go to Settings > iCloud.
If you signed out before changing your Apple ID, enter your current Apple ID to sign in. The data from your iCloud account will download to your device.
If you're still signed in with your previous Apple ID:
Scroll down and tap Delete Account. Depending on what iCloud options are turned on, you'll be asked to confirm that you want to delete data from your device. To confirm, tap Delete. (If you're using iOS 7 and have Find My iPhone turned on, you'll be asked to enter the password for your previous Apple ID. Enter the password, then tap Turn Off.) The data will be deleted from your device, but not from iCloud.
Enter your current Apple ID to sign in. The data from your iCloud account will download again to your device.
Apple ID: What to do after you change your Apple ID
http://support.apple.com/kb/HT5796
Change your Apple ID to the Apple ID you used previously. You shouldn't need to verify the email address.
Go to Settings > iCloud. Complete these steps only if the Find My [Device] setting is turned on:
Scroll down and tap Delete Account, then tap Delete to confirm.
Tap “Keep on My [Device]” or “Delete from My [Device].” In either case, your data remains in iCloud and will be updated on your device when you sign in to iCloud again.
Enter the password for your previous Apple ID.
Change your Apple ID to the new email address that you want to use. You'll need to verify the email address.
Return to Settings > iCloud and sign in with your new Apple ID.
iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
http://support.apple.com/kb/TS5223
Take care,
Alex H. -
I changed my email address and therefore changed my Apple ID and password on my Mac. Now when i want to use iCloud on my iPad and my iPhone my old email comes up as my Apple ID and I cant log in or update any apps on my iPhone or iPad. Can you help me?
Downlands wrote:
Cant sign out. No password for now reduntant appleid
If you're asked for the password to your previous Apple ID when signing out of iCloud - Apple Support -
can i change my email address on icloud account on phone? to email i used on new mac ?? do they need to be the same for optimal use?
Yes the Apple ID is the thing that ties your devices to you and shares your information and content between them.
If you mean that Find My Phone is asking for a password to a different Apple ID to your current Apple ID.
This feature has been introduced to make stolen phones useless to those that have stolen them.
However it can also arise when the user has changed their Apple ID details with Apple and not made the same changes to their iCloud account/Find My Phone on their device before upgrading to iOS 7, or if you restore from a previous back up made before you changed your details.
The only solution is to change your Apple ID back to its previous state with Apple at My Apple ID using your current password, you don’t need access to this address if it’s previously been used with your Apple ID, once you have saved these details enter the password as requested on your device and then turn off "find my phone" and delete the account from your device.
You should then change your Apple ID back to its current state, save it once again and then log back in using your current Apple ID. Finally, turn "find my phone" back on once again.
This article provides more information about Activation Lock. -
Changed my email address and the old address keeps coming up when I got to update my apps.
I changed my email address and password. However the old address keeps popping up whenever I go to update my apps. How can I change it?
you cannot update apps that were purchased through your old email account without logging on to them because they were purchased through that one. It will only recognize the old one..... I have the same problem and have a new account but can't update all my original apps....very frustrating! I cannot remember the password and they want to mail it to a non existing email account..
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I have changed my email address, and apple ID online, but my iPad keeps bring up the old address and will not log into my Apple ID
If you updated your existing account then try logging out of it on the iPad by tapping on the id in Settings > iTunes & App Stores and then log back in and see if that 'refreshes' the account on the iPad. If you created a new account then any content that you purchased/downloaded via the old account will remain tied to that old account, and only that old account can download updates to its apps.
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The "apple ID Password" box along with the keyboard pops up when I turn the iPad on and it stays there. I have changed my email address on my iMac and also changed my password. The old email address is still on the iPad. Anyway, I can't use the iPad because can't get the apple id password box to go away. Thanks for any help!
This is an older photo but the sleep and home buttons are still in the same place on all iPads. The home button is the round button at the bottom of the iPad and the sleep button is also called the on/off button and it is at the top right corner of the iPad.
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How can i change the email address in facetime which people can use to call me on my mac book?
i have an ipad and a mackbook air both using the same apple id. i would want to use different email address for my ipad and macbook. where can i change the email address in facetime for macbook. currently both the device use the same email address(apple id) for me.
Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
iOS: FaceTime is 'Unable to verify email because it is in use'
http://support.apple.com/kb/TS3510
Using FaceTime and iMessage behind a firewall
http://support.apple.com/kb/HT4245
iOS: About Messages
http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/
iOS 6 and OS X Mountain Lion: Link your phone number and Apple ID for use with FaceTime and iMessage
http://support.apple.com/kb/HT5538
How to Set Up & Use iMessage on iPhone, iPad, & iPod touch with iOS
http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/
Troubleshooting Messages
http://support.apple.com/kb/TS2755
Troubleshooting iMessage Issues: Some Useful Tips You Should Try
http://www.igeeksblog.com/troubleshooting-imessage-issues/
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
FaceTime, Game Center, Messages: Troubleshooting sign in issues
http://support.apple.com/kb/TS3970
Unable to use FaceTime and iMessage with my apple ID
https://discussions.apple.com/thread/4649373?tstart=90
How to Block Someone on FaceTime
http://www.ehow.com/how_10033185_block-someone-facetime.html
My Facetime Doesn't Ring
https://discussions.apple.com/message/19087457
To send messages to non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
How to Send SMS from iPad
http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
You can check the status of the FaceTime/iMessage servers at this link.
http://www.apple.com/support/systemstatus/
Cheers, Tom -
I need to change my email address. how do Ido this and keep everything?
I need to change my email address forsecurity reasons. Howdo I dothis without losiing everything from my old email address?
The assigned name is the same as the one you chose when originally setting up the account, just with the @icloud.com suffix. It is exactly the same email account, not a new one.
You cannot setup a new iCloud email account without setting up a new iCloud account under a different AppleID.
Alternatively, you can setup email aliases: http://help.apple.com/icloud/#mm6b1a490a -
I changed my email address for itunes and the app store and when I try to down load a new app, my old email address appears and I cannot down load the app--any help
When you change the primary email address on your account you may need to then log out of your account on your iPad by tapping on your id in Settings > iTunes & App Store and then log back in with the updated version of the account so as to 'refresh' the account on it
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