Mac Laptop dies with all my Adobe info; Admin has the serial codes
I've recently replaced my mac laptop and before the old one died, I did the migration and it seemed to go through successfully. On opening any software, @I kept getting a pop up window for purchasing an update but thought this was a sales pitch through CC. Unfortunately, the "trial" ended today and I'm not able to open any of my software. It's asking for the serial numbers to my Adobe Creative Cloud and I believe I just accepted the invite and didn't have to enter a serial code. Am I missing something because I've never received a serial code for this Cloud set.
migrating adobe software is often problematic. adobe software should be properly installed.
at this point, uninstall clean and then install your software per Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
if you need installation file(s),
Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 12 | 11, 10 | 9, 8, 7
Photoshop Elements: 12 | 11, 10 | 9,8,7
Lightroom: 5.6| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.
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tt2 -
I cannot uninstall all of adobe files, it says the patch packsge could not be opened
I cannot uninstall all of adobe files, it says the patch packsge could not be opened
Hi Winston,
Please try using the Cleaner tool ( Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6 ) to uninstall the files completely.
Regards,
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