Mac Mail client doesn't work through DSL

We just started using a Verizon DSL connection for our small business. Most things work great -- surfing the web is fast and I can access secure site via browser. For some reason I cannot connect through DSL to get email when I'm using the Mac Mail version 4.4 client. The connection just hangs. I have one pop account and 3 google gmail accounts that I consolidate within the offline client. I luckily have an alternative wifi connection in this building that I can use to get mail, but I need to switch back to our own nework to use the printer and surf at a higher speed.
Our CTO was able to fix it for a day by setting an exception on port 995 -- which is what the mail client uses to retrieve mail.
I know it's realted to Verizon DSL because the same computer works at home via our Verizon Fios service. It's also not an issue with Wifi -- it still doesn't connect when I use a LAN connection directly to the modem.
Please let me know if there are any fixes or work-arounds.
Thanks.
Rusty

sample settings
Incoming
Your incoming mail server
no ssl
Your email address
your username
your password
outgoing
outgoing.verizon.net
no ssl
my server requires authentication = yes
your verizon username (should be the same thing that you use to sign in at http://webmail.verizon.com, test your password by logging in at that website, if it doesn't work, then reset your password and use the correct information)
your verizon password
should work on 25 since this part is verizon, but if it doesn't work for whatever reason try 587
sometimes third party mail servers don't play nice, and don't use 587 for their alternate port. like go daddy often uses port 80 for ougoing as an example, your mail server may like 995. I wouldn't worry about your outgoing settings, and instead use the sample configuration above and let us know if it works. PREFERABLY you should delete your account settings and start from scratch.

Similar Messages

Outlook and mac mail client attachements freeze, skype freeze

Hi all,
I am working in a company that many users have Macbooks Air and Pro. One specific user with a a Macbook air that has a clean install of Yosemite (not even a week ) started to have problems with the mac mail client attachements. Every time he tried to insert a file the mail client frozen and had to force quit. After a while i observe the same issue on Outlook mail client. At last after a reboot that he did to see if that gonna solve the problem then Skype started to freeze also and had to quit every time. So now, so far none of the above apps work as expected and the Skype doesn't work at all. It has to be noted here that we did the upgrade from Mavericks to Yosemite to solve the Skype issue that he had also for a couple months now and it wasn't resolved from Skype's support team( never answered). So for now we have again the same problem and and with a fresh install of Yosemite i am started to thinking about hardware issues or even broken drivers, code to Yosemite etc. The laptop has an encrypted SSD using Filevault, SEP, Office and Acrobat Reader nothing else.
Any thoughts to solve this issue?

Hi Brody,
Thank you for your answer, yes i did erase the hard drive and install Yosemite!! After a second call that i made with my client he said that first of all:
The problems of the Outlook and mac mail client attachements freeze started after he install Cisco VPN Anyconnect (I don't think that this has to do anything with the freezing) so he tried to remove this using Appcleaner. After this not only the Outlook and mac mail client attachements freeze problem was remaining but he saw that skype started to freeze also. No matter how many uninstall and install he made to the Skype, Skype continues to freeze. For the mail freeze i advise him to use the verify/repair disk permissions and so far that one solved. The remaining problem is the Skype Freeze so far. I also tried to remove the Skype following this https://support.skype.com/en/faq/FA12073/how-can-i-completely-uninstall-and-then -reinstall-skype-for-mac-os-x
so to avoid Appcleaner and still the problem persist even with older versions of Skype. I also create another profile account in Yosemite and Skype seemed to played well there. But i would need to solve in his account so to avoid any file transfer. Do you have any idea why that happened? Is it a file permissions problem? Corrupt/missing files in users profile? This one problem had in the past as i wrote in the previous comment and couldn't work at that time.
Any thought on that? What could be wrong?
Thanks

Issues sending iCloud mail via Mac Mail client

I'm running OS X Yosemite and use the Mac Mail client to handle mail for my iCloud (mac.com), wish.edu, Gmail, and Outlook accounts. All work fine and always have... until a few weeks ago. I came to figure out that while sending email through my iCloud account will show up as a sent email in the sent folder (on my MacBook Pro as well as the web interface and IOS devices) the messages do not get received on the other end. No error messages. No returns. Everything looks normal on my end but the emails never get delivered.
I logged out of iCloud and logged back in. I checks the outgoing server info and passwords. I restarted (a lot). When I run tests, emails sent from the Mac Mail client on my laptop don't get there. They do get received when sent via the iCloud web interface as well as from my iPhone and iPad. I even downloaded PostBox and set it up with the exact same settings as Mac Mail, and it sends the iCloud mail just fine.
This is driving me nuts. I love Mac Mail, and have used it for years. I don;t want to have to abandon it for this. Help?

Hi All,
I have a requirement where i have to send the Pdf format of the billing document as a mail to the customer. And my client wants to send the mail via outlook so that they can modify the body content for each mail. Right now i have achieved the functionality of sending the mail with Pdf attachment form SAP.
Can anyone please help me by providing some information about how to send mail from SAP via Outlook.
Thanks!
Praveenkumar T.

How can I do a clean install of Mac Mail client? ...

... without doing a clean reinstall of the entire OS?
I've been wrestling with my Mac Mail client all day and am pretty sure I've got a corrupted file somewhere, either in the app or in the Home<Library folder somewhere. I've been using the mail app for several years without issues with .mac mail as the primary and a couple of POP accounts from gmail and pacbell. The troubles began late Monday when I was batch deleting some old e-mails from the mail server. The entire inbox (maybe 120+ e-mails disappeared.
Since then, I can receive mail from all three mail providers, but am unable to send via any provider on my Mac Mail client. I have a PC that pulls mail from all three services via POP3, and it's working fine for both sending and receiving.
I was also able to create a .mac account on the Mac Mail client on a spare iMac and had no trouble sending or receiving from it. But the Mail client on my G5 refuses to send. I've reconfigured all the accounts, checked them 10 times, deleted and reinstalled them all, all to no avail, which is why I think there's bad ju-ju in one of the files somewhere.
Any suggestions?
Many thanks.

First find out if you need to reinstall the mail app. Create a new user by going to system preferences >accounts. Unlock the lock and click on the + sign. Create a new user account. Log into the new user by going to the apple menu and logging out. In the new user go to system preferences>.mac. Enter your user name and password. If you can log in here then open Mail. Your .mac mail should be automatically set up. Send a test e-mail to yourself. If Mail works then the problem is specific to your user account and you do not need to reinstall the Mail app. If the Mail works then consider continuing to set up your other accounts in this user. Once your accounts are working in the new user close all windows and applications. Go the the ~/Library/Preferences and holding down on the Option key drag the com.apple.mail.plist to desktop. Now select your hard drive icon in the finder window and double click on the Users folder. Drag the com.apple.mail.plist into the Shared folder. Log out of your new user account and back into your account. Navigate to the ~/Library/Preferences and drag your com.apple.mail.plist from that folder onto the desktop. Open your hard drive and go to the Users folder and open it, then open the Shared folder. Drag the com.apple .mail.plist from the shared folder into the open Preferences window. Close the windows and open mail. Mail should work.

Mail server doesn't work after upgrading from SL to ML

My Mail server doesn't work after upgrading from SL to ML
Mail client connects with the Mail Server wich seems to run but then they can't receive any email...
the problem seems to be related with dovecot ... in my smtp log i get this:
relay=dovecot, delay=324, delays=324/0.02/0/0.01, dsn=4.3.0, status=deferred (temporary failure. Command output: pipe: fatal: pipe_command: execvp /usr/libexec/dovecot/deliver: Permission denied
I have to say that in the usr/libexec there wasn't the dovecot directory so I just tried to create one but with no luck
Any Ideas?
Cheers
Carlo
This is my postconf -n info:
server:Data admin$ postconf -n
biff = no
command_directory = /usr/sbin
config_directory = /Library/Server/Mail/Config/postfix
content_filter = smtp-amavis:[127.0.0.1]:10024
daemon_directory = /usr/libexec/postfix
data_directory = /Library/Server/Mail/Data/mta
debug_peer_level = 2
debugger_command = PATH=/bin:/usr/bin:/usr/local/bin:/usr/X11R6/bin xxgdb $daemon_directory/$process_name $process_id & sleep 5
dovecot_destination_recipient_limit = 1
enable_server_options = yes
header_checks = pcre:/etc/postfix/custom_header_checks
html_directory = /usr/share/doc/postfix/html
imap_submit_cred_file = /Library/Server/Mail/Config/postfix/submit.cred
inet_interfaces = all
inet_protocols = ipv4
mail_owner = _postfix
mailbox_size_limit = 0
mailbox_transport =
mailq_path = /usr/bin/mailq
manpage_directory = /usr/share/man
maps_rbl_domains =
message_size_limit = 20971520
mydestination = $myhostname, localhost.$mydomain, localhost
mydomain = moremoremore.it
mydomain_fallback = localhost
myhostname = server.moremoremore.it
mynetworks = 127.0.0.0/8,192.168.178.0/24
newaliases_path = /usr/bin/newaliases
queue_directory = /Library/Server/Mail/Data/spool
readme_directory = /usr/share/doc/postfix
recipient_delimiter = +
relayhost = mail.mclink.it
sample_directory = /usr/share/doc/postfix/examples
sendmail_path = /usr/sbin/sendmail
setgid_group = _postdrop
smtp_sasl_auth_enable = no
smtp_sasl_password_maps =
smtpd_client_restrictions = permit_mynetworks permit_sasl_authenticated reject_rbl_client zen.spamhaus.org permit
smtpd_enforce_tls = no
smtpd_helo_required = yes
smtpd_helo_restrictions = reject_invalid_helo_hostname reject_non_fqdn_helo_hostname
smtpd_pw_server_security_options = cram-md5,gssapi
smtpd_recipient_restrictions = permit_sasl_authenticated permit_mynetworks reject_unauth_destination check_policy_service unix:private/policy permit
smtpd_sasl_auth_enable = yes
smtpd_tls_CAfile = /etc/certificates/server.moremoremore.it.A358901573EE7B9B4D489725407934780D24D5 36.chain.pem
smtpd_tls_cert_file = /etc/certificates/server.moremoremore.it.A358901573EE7B9B4D489725407934780D24D5 36.cert.pem
smtpd_tls_exclude_ciphers = SSLv2, aNULL, ADH, eNULL
smtpd_tls_key_file = /etc/certificates/server.moremoremore.it.A358901573EE7B9B4D489725407934780D24D5 36.key.pem
smtpd_use_pw_server = yes
smtpd_use_tls = yes
tls_random_source = dev:/dev/urandom
unknown_local_recipient_reject_code = 550
virtual_alias_maps =
server:Data admin$

if this could help:
mail:setStateVersion = 1
mail:readWriteSettingsVersion = 1
mail:connectionCount = 11
mail:servicePortsRestrictionInfo = _empty_array
mail:protocolsArray:_array_index:0:status = "ON"
mail:protocolsArray:_array_index:0:kind = "INCOMING"
mail:protocolsArray:_array_index:0:protocol = "IMAP"
mail:protocolsArray:_array_index:0:state = "RUNNING"
mail:protocolsArray:_array_index:0:error = ""
mail:protocolsArray:_array_index:1:status = "ON"
mail:protocolsArray:_array_index:1:kind = "INCOMING"
mail:protocolsArray:_array_index:1:protocol = "POP3"
mail:protocolsArray:_array_index:1:state = "RUNNING"
mail:protocolsArray:_array_index:1:error = ""
mail:protocolsArray:_array_index:2:status = "ON"
mail:protocolsArray:_array_index:2:kind = "INCOMING"
mail:protocolsArray:_array_index:2:protocol = "SMTP"
mail:protocolsArray:_array_index:2:state = "RUNNING"
mail:protocolsArray:_array_index:2:error = ""
mail:protocolsArray:_array_index:3:status = "ON"
mail:protocolsArray:_array_index:3:kind = "OUTGOING"
mail:protocolsArray:_array_index:3:protocol = "SMTP"
mail:protocolsArray:_array_index:3:state = "RUNNING"
mail:protocolsArray:_array_index:3:error = ""
mail:protocolsArray:_array_index:4:status = "OFF"
mail:protocolsArray:_array_index:4:kind = "INCOMING"
mail:protocolsArray:_array_index:4:protocol = "Junk_mail_filter"
mail:protocolsArray:_array_index:4:state = "STOPPED"
mail:protocolsArray:_array_index:4:error = ""
mail:protocolsArray:_array_index:5:status = "OFF"
mail:protocolsArray:_array_index:5:kind = "INCOMING"
mail:protocolsArray:_array_index:5:protocol = "Virus_scanner"
mail:protocolsArray:_array_index:5:state = "STOPPED"
mail:protocolsArray:_array_index:5:error = ""
mail:startedTime = "2013-01-21 21:18:32 +0000"
mail:logPaths:IMAP Log = "/Library/Logs/Mail/mailaccess.log"
mail:logPaths:Server Log = "/Library/Logs/Mail/mailaccess.log"
mail:logPaths:POP Log = "/Library/Logs/Mail/mailaccess.log"
mail:logPaths:SMTP Log = "/var/log/mail.log"
mail:logPaths:Migration Log = "/Library/Logs/MailMigration.log"
mail:logPaths:Virus Log = "/Library/Logs/Mail/clamav.log"
mail:logPaths:Amavisd Log = "/Library/Logs/Mail/amavis.log"
mail:logPaths:Virus DB Log = "/Library/Logs/Mail/freshclam.log"
mail:imapStartedTime = "2013-01-21 21:18:34 +0000"
mail:servicePortsAreRestricted = "NO"
mail:state = "RUNNING"
mail:postfixStartedTime = "2013-01-21 21:18:32 +0000"

X.509 client certificate not working through Reverse proxy

Dear expert,
We are working on fiori infrastructure. Our current scope is to enable X.509 authentication for both internet and intranet. However, the intranet scenario for X.509 authentication is working fine but internet is not, we got error message of "Base64 decoding of certificate failed". For landscape, the only difference between internet and intranet is we have apache reverse proxy in DMZ. We are using gateway as fron-end server, business suite and HANA in the back-end.
As X.509 authentication works fine under intranet scenario, we assume that the configuration for X.509 for both front-end and back-end are correct. With that assumption, the issue would exist in reverse proxy. We are using apache 2.4.7 with openssl 1.0.1e, but we have upgraded the openssl to the latest version 1.0.1h for SSL certificate generation. Below are the apache configuration for X.509.
Listen 1081
<VirtualHost *:1081>
SSLEngine on
SSLCertificateFile "D:/Apache24/conf/server.cer"
SSLCertificateKeyFile "D:/Apache24/conf/server.key"
SSLCertificateChainFile "D:/Apache24/conf/server-ca.cer"
SSLCACertificateFile "D:/Apache24/conf/client-ca.cer"
SSLVerifyClient optional
SSLVerifyDepth 10
SSLProxyEngine On
SSLProxyCACertificateFile "D:/Apache24/conf/internal-ca.cer"
SSLProxyMachineCertificateFile "D:/Apache24/conf/server.pem"
AllowEncodedSlashes On
ProxyPreserveHost on
RequestHeader unset Accept-Encoding
<Proxy *>
     AddDefaultCharset Off
     SSLRequireSSL
     Order deny,allow
     Allow from all
</Proxy>
RequestHeader set ClientProtocol https
RequestHeader set x-sap-webdisp-ap HTTPS=1081
RequestHeader set SSL_CLIENT_CERT ""
RequestHeader set SSL_CLIENT_S_DN ""
RequestHeader set SSL_CLIENT_I_DN ""
RequestHeader set SSL_CLIENT_CERT "%{SSL_CLIENT_CERT}s"
RequestHeader set SSL_CLIENT_S_DN "%{SSL_CLIENT_S_DN}s"
RequestHeader set SSL_CLIENT_I_DN "%{SSL_CLIENT_I_DN}s"
ProxyPass / https://ldcinxd.wdf.sap.corp:1081/ nocanon Keepalive=on
proxyPassReverse / https://ldcinxd.wdf.sap.corp:1081/
We are out of mind on how to resolve this issue. Please kindly help if you have any idea on it.
thanks,
Best regards,
Xian' an

Hi Samuli,
Really thanks for your reply.
Yes, we have tried your suggestion above in the apache configure file above, but when testing the HANA service, we got error message "Certificate could not be authenticated".
Yes, web dispatcher makes the X.509 authentication much easier as under intranet scenario, no DMZ between browser and web dispatcher. Client certificate pass through web dispatcher directly and it works perfectly this way. Not sure why it doesn' t work through apache reverse proxy.
Best regards,
Xian' an

Configure ipage domain imap account with mac mail client

I have a new website with ipage and would like to configure my new domain imap email on my mac mail client. Neither Apple nor Ipage support have been able to resolve why the outgoing server will not send messages. All variations of settings have been tried. I think it may be an SSL issue, but whichever, it must be possible to set up such an account. Anyone? Please?

Shootist007,
I too loaded sparrow and it did seem to work fine with my (multiple) Gmail accounts and the folder/labels looked great (they do allow you to separate your inboxes/labels) with just a keystroke??---What I found was their HELP files were as MINIMAL as their program (fine for the more experienced I am sure)
I spent several hours!!! trying to figure out how to move the inbox messages to the (FOLDERS)??? I gave up!!
IF ANYONE KNOWS THE STEPS FOR DOING THIS I may well try the program again as it did seem to behave with Gmail/multiple accounts/personal domain quite well!
I will download thunderbird and give it a go in the morning
Thanks for the quick response!
Chaplain T

How do I get Mac OSX 10.6.4 to print to a Canon iRC2380 colour printer? Using the driver in the Mac's list doesn't work., How do I get Mac OSX 10.6.4 to print to A Canon iRC2380 colour printer? Using the driver in the Mac's list doesn't work.

How do I get Mac OSX 10.6.4 to print to a Canon iRC2380 colour printer? Using the driver in the Mac's list doesn't work., How do I get Mac OSX 10.6.4 to print to A Canon iRC2380 colour printer? Using the driver in the Mac's list doesn't work.

Not sure which driver you mean when you say "the driver in the Mac's list". Apple does not provide a driver for this device, so if you mean one of the default printers that are included with 10.6, like the Generic Postscript or Generic PCL, then these will only work if the optional PS or PCL print kits were installed in the machine. Given your inability to print then it would seem that you have neither kit installed. So this would require you to install the Canon UFR2 driver, which you can obtain via this link.
With the UFR2 driver installed, you add the printer using IP > LPD. Enter the IP address of the iRC2380, leave the Queue name blank and change the Name to iRC2380. Leave the Location field blank and in the Print Using menu, browse to the "Canon iR C2380/2550 UFR II (UK)". Click OK and then Add to complete the queue creation. You should now be able to print. Please reply if it does not work.

How do I schedule an email for future delivery on Mac mail client?

How do I schedule an email for delivery at a future date/time on my Mac mail client?

Hello DeeDubb11,
Unfortunately, you cannot do that with the officially Mac Mail client.
Best regards.

Mail app doesn't work

Mail app doesn't work after Yosemite OSX upgrade. At first it didn't check email and now it doesn't boot. I tried many times, but nothing happens

Ok after nearly going crazy I read something about someone having a problem with a program related to fonts not being installed. I started up font book and now my problem is miraculously resolved... This is good and bad. I don't know why having font book running would resolve my problem or know what font is causing the programs not to work. As far as I know I didn't disable any system fonts. And the problem doesn't happen when font book is running, which is confusing me.

My "sent mail " tone doesn't work. All other tones do work. I've changed tones and rebooted. Still silent

"sent mail" tone doesn't work. All other tones do. What to do?
ILive changed tones and rebooted

Hi Gwing17,
Welcome to the Apple Support Communities!
I understand that all of your iPhone sounds are working as expected except for the Sent Mail sound. I understand that you have already changed the Sent Mail sound as well as reset your iPhone and the issue persists. In this situation, to isolate the issue, I would first recommend backing up your iPhone to either iTunes or iCloud.
Back up and restore your iPhone, iPad, or iPod touch using iCloud or iTunes - Apple Support
After you have backed up, I would recommend restoring your iPhone and setting it up as new to test the Sent Mail sound. If the sound works as expected, try restoring from your backup and test the sound again. Please let me know if the issue returns or if the sound still does not work when you set up your iPhone as a new device.
Use iTunes to restore your iOS device to factory settings - Apple Support
Cheers,
Joe

Forwarding Webmail to Mac Mail client

My university runs on a mail server called Webmail. I have the mail forwarding from webmail to my g-mail account on the generic Mac Mail client. I like this so I can get all my mail from school sent to my iPhone. However, my issue is that I would like to be able to send mail from the Mac mail client and have the sender be displayed as my webmail account instead of my gmail account. Is this possible?

Not sure how to delete, but I figured my own problem out
Sorry.

Probably incredibly simple question, so sorry. I have just changed e-mail after many many years and I want to e-mail everyone in my mac mail client with the new e-mail address at the same time.

Probably incredibly simple question, so sorry. I have just changed e-mail after many many years and I want to e-mail everyone in my mac mail client with the new e-mail address at the same time.

If you are using Address Book, open it, create a new Group, select all you contacts by click the top one while holding down the shift key and then select the last one. Drag the contacts to the group, then send an e-mail to the group.

Mac Mail: Space limitations for work - Reminders / Notes

Hey there Mac Folks,
I'm using Mac Mail to access my work mail but we have significant space limitations on us. I've cleaned up a lot of my mailboxes into my work account but I see all of emails from my current mailboxes listed under Reminders ==> Notes.
Are they basically duplicates of the emails in the real mailboxes? If so, is there a way to remove them without removing the emails I have to keep in the "real" mailboxes?
Thanks much!
Regards,
Vicki Tan

Yes I sympathize...I had about 20 to do reminders that vapourized...can't find them by going back in time machine. HELP PLEASE!

Acrobat Pro X 10.1.6 attach to email, Mac Outlook 2011 Doesn't work, but Adobe Reader X 10.1.6 works

Acrobat Pro X 10.1.6 attach to email, Mac Outlook 2011 Doesn't work, but Adobe Reader X 10.1.6 works.......WHY?!?1?1?!

Past the contents of the install.log file in the forum. It's located at: /var/log/install.log

Mac Mail client doesn't work through DSL

Similar Messages

Maybe you are looking for