Mac Mail deleting trash emails

My preferences are saved to NEVER delete sent/ junk/ trash emails. Although I have a historic list of sent items, my emails in trash only display the last 7 days worth.
Any ideas why this might be? I like to use the trash folder as my place to store all historic emails (as I do at work), but I have no idea what's going on.
Time machine isn't an option as I don't back it up that often
Thanks all

Change the settings on either your iPhone or iPad. Default for them is 7 days.
You should not save emails in your trash. Create local folders, imap folders, or archive messages you don't want in your inbox.

Similar Messages

Mac mail keeps sending emails from different accounts even though it says correct email in "sent" folder. Recipients reply and it goes to different email address. So confusing.

mac mail keeps sending emails from my different accounts even though it says correct email in "sent" folder and correct email account was highlighted. Recipients reply and it goes to different email address. So confusing and annoying.

Hi Mike,
I had the same issue and managed to solve it.
Go into Mail>Preferences>Accounts
Then in the account information tab, at the bottom should be outgoing mail server (SMTP) and click the drop down box
Mine had a few different servers in it so i went into edit SMPT server list. Click advanced and it will tell you which ones are going from which email address.
Delete the ones you dont want, and it should work or instead of deleting click use only this server, i imagine that will work to
Hope This Helps
George

I can't find older emails in my Yahoo account or iPhone app BUT I am able to see them on my Mac Mail version of email. sent emails are OK.

... for the past few months i have noticed that emails in my inbox Yahoo mail account older than a few weeks keep disappearing. i cannot find them in my Yahoo account or iPhone app BUT i can see them on my Mac Mail version of email. Emails that i have stored into folders in my yahoo account are still there... same with my sent emails... it's just the Inbox emails.. strange, very strange. I don't know how to 'move' the emails from my Mac Mail back to my Yahoo account.

Please read and begin using Can receive email, but not send email. I had a similar issue with Comcast mail (could receive by not send) and found my answer in this letter. For me it took resetting the outgoing mail and telling the system to use a password when sending outgoing mail. If you need help with that please advise and I'll tell you where to look.

Mac Mail deleting emails too soon

Hi everyone,
I have Mac Mail setup to delete all emails after one month, this includes the Sent, Junk, and Trash. However Mail is only keeping one week's worth. I use iCloud as my sole email account. This issue has been occuring for a few months now.
Thanks,
Chris

In iPad, open settings, Mail settings, select the account in question, click on the advanced tab. Set the to delete message like you want. I think default is 7 days.
For iPhone, I can't tell you because I don't have one. Probably similar to iPad.

How to stop ios mail deleting icloud email from mac mail?

This is driving me insane.
I have an icloud email address set up on my iphone and mac mail.
I want to leave emails on my phone 'on the server'. Read them when i'm out, delete them... come home and have them all come through on mail where i'll deal with them.
Right now if I delete them on my phone, they're deleted on mac mail also.
I have all my regular email addresses set up to do this. Except the one icloud address I want to move everything to!!!
Help!!!

Hello there David DW,
It sounds like your iPhone does whatever your iPad does with regard to joining or forgetting a Wi-Fi network. From what you are describing it seems to me that iCloud Keychain is enabled, as this is a function of that feature. The only way to stop what you are seeing from happening is to disable iCloud keychain on one of the devices:
Frequently asked questions about iCloud Keychain
iCloud Keychain keeps your Safari website usernames and passwords, credit card information, and Wi-Fi network information up to date across all of your approved devices that are using iOS 7.0.3 or later or OS X Mavericks v10.9 or later.
You can do this in your iCloud Settings:
iCloud: Change iCloud feature settings
On your iOS device’s Home screen, go to Settings > iCloud, then tap to turn on or off iCloud features.
Thank you for using Apple Support Communities.
Cheers,
Sterling

Mac Mail deleted inbox messages from yahoo mail, how to get them back?

I recently started using the Mac Mail client with my yahoo-plus email account.
What Mac Mail did was delete ALL inbox messages from my yahoo account, after one week from importing them to Mac Mail.
The inbox messages can still be found in the Mac Mail inbox, but not in yahoo's inbox.
I was wondering if there is a way to retrieve these deleted messages back to my yahoo inbox.
Also, I was wondering about the sync feature on the Mac Mail and what will actually happen if I use it. Does it apply to mail messages, or to address book and calendar entries?
I would appreciate you help on this issue.

dechamp wrote:
What Mac Mail did was delete ALL inbox messages from my yahoo account, after one week from importing them to Mac Mail.
The Yahoo server did exactly what you Mail program told it to do.
Mail/Preferences/Account/Advanced - This setting is adjustable for each mail account.
I didn't know about this feature until it was too late. I have already unchecked it for future emails.
I was wondering if there is a way to retrieve these deleted messages back to my yahoo inbox.
Not Really, you could forward them to your account, after you've told your mail program not to delete the emails at all, but they will show up as being from you instead of the original sender. The originals at Yahoo have been dumped and probably purged. It would take an IT manager at Yahoo to manually replace the emails, not much chance of that.
I've already asked yahoo to "restore" my inbox to a day ago. That should help me with retrieving some of the messages back, I hope.
Also, I was wondering about the sync feature on the Mac Mail and what will actually happen if I use it. Does it apply to mail messages, or to address book and calendar entries?
The sync feature refers to IMAP email accounts like .Mac or .Me or an Imap gmail account. I didn't think Yahoo offered IMAP email accounts.
Apple's MobileMe membership will let you sync your Mail, AddressBook, Calender, personal website with iWeb, etc.
"MobileMe is a service that pushes new email, contacts, and calendar events over the air to all your devices. So your iPhone, Mac, and PC stay in perfect sync."
http://www.apple.com/mobileme/
I wanted to use Mac Mail, see if I liked it or not, then decide to get a MobileMe account. However, this is still a side note, since my yahoo account is my main email client.
You seem to be very well informed, and I was wondering if I can ask you to clarify a point for me. Do you know how to archive the inbox in the Mac Mail?
And thank you for answering my queries.

Mac mail cant send email

my mac mail rejects the ISP Cox providers server when we go to send email. We can receive email just fine. I have deleted and re-input all the correct incoming and outgoing server info and still not able to send email
Any suggestions?
mac mail v 3.6

hokie8t9 wrote:
my outgoing settings are smtp.cox.net. I also noticed with my new laptop, which is windows based, it cannot send emails on the cox isp network either. Cox insists it is not their firewall or network as we can receive email fine. thanks for your interest.
That is the name of the server, it is not the settings for the server, those are linked to below, if your settings are different your mail won't work correctly
Cox Mail Settings

ATT Uverse and Mac Mail not sending emails!

I've read through all the other discussion topics pertaining to this and tried them all, adding and deleting accounts, setting up my account preferences according to the Uverse help page but nothing seems to work. I can receive emails fine but sending emails doesn't work any more. We just had Uverse installed less than 24 hours ago and ATT tech support won't help me out unless I pay $50! Are you kidding me? Because Mac Mail is a 3rd party app they won't help me solve this annoying issue, they've told me to just use their web mail program instead. I'm not sure what to do at this point, does anyone have some info that may help me out here?

AT&T U-Verse (uverse), as of July 2014, requires that you verify your non-AT&T mail accounts before they allow you to send outgoing non-AT&T mail.
Here's how to verify your non-AT&T mail accounts and link them to your AT&T U-verse account
https://discussions.apple.com/message/22291865
Log into your AT&T U-verse webmail att.net email account (e.g. Yahoo mail)
> click the gear at upper right of screen next to your name
Navigate to Settings > Accounts > Add
Add your non-AT&T mail accounts/ Enter info they require
U-verse will send a verification email to those mail accounts.
After you reply and verify your identity, you will be able to send outgoing email for those accounts via Mail, so long
as you have Mail configured.

Mac Mail deletes messages after 24 hours

Mac Mail started deleting my messages after 24 hours 6 days ago. I believe this is a OSX Lion issue as I run 10.8.2 on my main machine (iMac 27 Dec 2010) but I also have an old iMac G5 (2005) running OS X 10.5.8, and on ths machine my messages are not deleted. An additional problem is that new messages to all accounts remain marked as unread for less than an hour on the new machine but remained marked unread until they are read on the old machine. My sent messages are not deleted.
I use a private email address from my own domain for all of my emails, except for a very few on BTinternet and Yahoo adresses. My webmail for my domain also is having emails deleted after 24 hours. I have spoken to the domain host customer care (very helpful) but they cannot spot the issue. And as it doesn't happen with OS X 10.5.8 it seems to me that it cannot be either the host or my current provider BT. However, I have only switched to BT recently and this deletion problem only started once their service was fully up and operating ( which was a long and messy process leaving me utterly disenchanted with BT).
I also have an iPhone 4S using iOS6 which doesn't delete but also doesn't show new messages as unread on my private domain address. On the iPhone new messages to my BT and Yahoo accounts show as unread.
I have time machine running with an external hard drive so I can see old messages there but thats a laborious procedure and the whole thing is doing my head in. Anyone got any explanations or, better still, solutions.

Tim Cutting wrote:
Thanks for a very quick reply - and this is how this mailbox is set up.
I have also had a bit of help and advice from a knowlegable friend and he thinks the source of the deletions may be that the account is an IMAP account on the new machine and my iphone but a POP3 accont on my old machine. I have turned off the old machine to see if this changes the behaviours on the other machines.
This is a very good start.

Mac Mail deleting mail older than 1 month old

Mac Mail is deleting mail, from my Inbox, after 1 month old. I can't find the settings for deletion or archiving. I have not selected archiving either. Any ideas?
Thanks

Hello Steve:
I think you misunderstood my post. I was not talking about the delete trash setting in Apple's Mail application. Many (most?) E-mail providers have settings in their applications to automatically delete mail. This has nothing to do with Apple's mail application. I know nothing about Mobile Me or Mac mail, but what I was suggesting was that those might have a setting someplace.
Apple's mail application did not, on its own, to delete mail. There is no setting in that application that I am aware of that would cause that to happen.
Barry

Mac mail not reading emails

Hi All,
So my mac mail on mavericks isn't reading any of my emails when highlighted... sometimes it closes and creates and error... any idea how to fix this??

You are welcome.
Do a backup.
Go to Finder and select your user/home folder. With that Finder window as the front window, either select Finder/View/Show View options or go command - J. When the View options opens, check ’Show Library Folder’. That should make your user library folder visible in your user/home folder. Select Preferences/com.apple.appstore.plist. Move the .plist to your desktop.
Restart, open the application and test. If it works okay, delete the plist from the desktop.
If the application is the same, return the .plist to where you got it from, overwriting the newer one.
Thanks to leonie for some information contained in this.

Mac Mail Moving Filed Emails Back to Inbox

My mac mail will allow me to drag emails into my folders but as soon as I close mail and re-open it the emails are back in the inbox. Any suggestions on fixing this?

I've had the same problem for several months. I can't archive emails to the archive folder. They keep moving back into the inbox. I have to keep moving them several times before they stay put.

Mac Mail not downloading emails

Hello. My mac mail is not working. It appears to be an issue with the Exchange 2007 server. The only way I can access my emails is via Thunderbird (which stinks). Neither Mac Mail nor Outlook will download my emails.
Connection Doctor status: Mail was able to connect to the internet.
I see that this is a common problem for many other folks. Has this issue ever been solved? I have spent a considerable amount of time on forums, talking to Apple Support, and Google searching -- no luck finding a solution. Its very frustrating -- I am using Thunderbird to get me by for now. I have a new Mac, Lion 10.7.4.
Help!! Thanks.

Mac Mail Not Receiving New Mail from Exchange
https://discussions.apple.com/message/10931992#10931992

Mail deletes my email

Every time I open mail all my mail delets before I can open it. It also delets from my mail server. Is anyone else having this issue? Is it an ios5 issue. Can I have a virus? Please help!!!

Every time I open mail all my mail delets before I can open it. It also delets from my mail server. Is anyone else having this issue? Is it an ios5 issue. Can I have a virus? Please help!!!

Mail app not automatically deleting trash emails

iTunes 11.1.2.32 Windows 7 32 Bit
iPhone 4S (and iPhone 4)
iOS 7.0.3
I have my own domain name for my email.
I can access via POP3 SSL and IMAP SSL
My first iPhone was a 4 which i used July 2010 to July 2012. I July 2012 i upgraded to my current 4S.
I use Windows Mail on my PC to access my email via POP3 SSL as i have no need to keep messages on a server any longer than i need to.
I use the Mail app on my iPhone to access the messages via IMAP SSL. Up until iOS 7 i would check my emails using the iPhone and delete any messages to the Trash folder On My iPhone (not on the server). I would have it set to delete the deleted messages After One Day so i had a 24 hour safety buffer.
This way i could use the iPhone as a quick check on my email and also use it as a Spam filter. If i needed to reply to an email from my iPhone I would and cc myself in if i needed a copy. One or twice a week i would fire up the PC and download the messages in the Inbox to the PC in Windows Mail.
This arrangement worked flawlessly for 3 years until i updated to iOS 7. Now the deleted messages in my Trash folder stay there until i manually remove them. I've tried:
-deleting and resetting up the account again in the iPhone
-changing the setting to One Month, saving the change and then setting it back to One Day and saving the setting.
-checked with my domain/email provider that i'm using the correct settings.
-changed IMAP Path Prefix from \ to INBOX, which works the first time but then fails to work again (i.e. each time i change it to \ and then back to INBOX it clears everything over a day old at that point but then doesn't do it again)
My wife has my old iPhone 4 without a SIM and uses it as an email checker for her account as well as for surfing the net and Facebook etc. She has the same setup as me (but seperate email account on my Domain) it all worked fine on that too until the update to iOS 7.
Is there a setting that might have gone out of line here or something i've missed?

There are actually two settings that could have a bearing on this:
Preferences > General > Check for New Mail
Preferences > Accounts > Advanced > Include when automatically checking for new mail
Also, go to Apple Menu > System Preferences > Network > Show: Network Port Configurations, and make sure that the configuration used to connect to Internet appears at the top of the list.
Do you have any Mail plug-ins or any system utilities that could interfere with Mail? In the Finder, go to each of the following folders (if they exist). What do you see there?
/Library/StartupItems/
/Library/InputManagers/
~/Library/InputManagers/
/Library/Mail/Bundles/
~/Library/Mail/Bundles/
Also, open System Preferences, and go to Accounts > Login Items. What do you see there?
Note: For those not familiarized with the ~/ notation, it refers to the user's home folder. You can easily locate any of the folders referred to in this post by copying the file path here, doing Go > Go to Folder in the Finder, and pasting the file path there.

Mac Mail deleting trash emails

Similar Messages

Maybe you are looking for