Mac Mail Inbox and Sent folders empty after recreating my identity

Recently my ISP mail server may have been hacked, as I found that I was spamming my contact list with links to ads. In the course of troubleshooting this and the aftermath, I found myself following a tech support person's advice and deleting my wife's profile, then recreating it from scratch.
When my wife next logged in to her account, she found that "All the mail is gone!
Needless to say, this is my fault. Apparently, deleting the profile made this happen. I looked at the account on the server using the online (web) app that she refuses to look at, and it appears that all her mail is there.
I marked it all as Unread, and tried to re-DL it from the server, but no dice.
I have restarted the app and tried again, restarted the machine and tried again, put it down and walked away, running errands and looked online for answers and still nothing.
Anyone know how to do this? It can't be impossible. It just can't be.

In the Finder, open Home/Library/Mail and locate this POP account folder -- open the account folder, and then open the INBOX.mbox folder. In the Messages folder found within (is there only one) are there numerous xxxxx.emlx files?
Ernie

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