Mac Mail keeps moving deleted emails back into inbox
How to stop Mail from moving deleted messages back to inbox?
I've had the same problem for several months. I can't archive emails to the archive folder. They keep moving back into the inbox. I have to keep moving them several times before they stay put.
Similar Messages
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Mail app regurgitates deleted email back into Inbox
Earlier today Mail's dock icon indicated 3 new msges. Having Mail in Full screen mode I swipe to it and to my surprise old msges. from 2009!! were brought out of nowhere back into the Inbox. Having 4 accounts (2 POP, 2 IMAP (both Gmail)), the Inbox now had a total of 130 msges.
How is this possible for old emails which were trashed and deleted (permanent deletion set when Quitting Mail) long ago are revived? Where would this old email be stored?I am having this issue as well. Here are the steps I have taken and it is still going on:
Deleted my ME account from all of my devices
Deleted undesired emails from icloud
Emptied iCloud junk and trash folders
Checked all my iCloud email settings to make sure trash gets emptied etc.
About 5-15 minutes later there are about 11 emails that keep coming back. This is getting old and if not fixed in a few days will be closing all of my iCloud accounts for good. -
Mac Mail Moving Filed Emails Back to Inbox
My mac mail will allow me to drag emails into my folders but as soon as I close mail and re-open it the emails are back in the inbox. Any suggestions on fixing this?
I've had the same problem for several months. I can't archive emails to the archive folder. They keep moving back into the inbox. I have to keep moving them several times before they stay put.
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Keep getting deleted emails back and mail will not close,have to force quit
i have 4 emails that will not stay deleted.I will delete them and as soon as i reopen my mail they come back.Its as if they never left.Then i can't close my mail.i have to force quit. I have read of other problems close to mine and tried there solutions with no success.I do not know if my setting in pref. are correct or not. This problem is not allowing me to recieve new emails i just keep getttting these same 4 back time after time. very frustrating.
You're welcome.
Verify/repair the startup disk (not just permissions), as described here:
The Repair functions of Disk Utility: what's it all about?
In order to fix the problem, we'll have to re-create Envelope Index. The thing is, Mail may choke on those messages while re-creating the index, so either be prepared for that or perform optional steps 1 and 3:
1. (Optional, but recommended). Assuming this is a POP account, in the Finder go to ~/Library/Mail/POP-username@mailserver/INBOX.mbox/Messages/, and identify the *.emlx files associated with the troublesome messages. Viewing the *.emlx files as List in the Finder showing the creation/modification date may help. Just identify them; do not get rid of them yet (you must quit Mail first).
2. Quit Mail.
3. (Optional, but recommended). Move to the Trash the troublesome *.emlx files found in step 1.
4. In the Finder, go to ~/Library/Mail/. Make a backup copy of this folder, just in case something goes wrong -- e.g. by dragging it to the Desktop while holding the Option (Alt) key down.
5. Locate Envelope Index and move it to the Trash. If you see an Envelope Index-journal file there, delete it as well.
6. In the Finder, go to ~/Library/Mail/POP-username@mailserver/. Locate Deleted Messages.mbox, and move it to the Trash. I assume there is nothing to be preserved there.
7. Open Mail. It will tell you that your mail needs to be "imported". Click Continue and Mail will proceed to re-create Envelope Index -- Mail says it's "importing", but it just re-creates the index if the mailboxes are already in Mail 2.x format.
Note: For those not familiarized with the ~/ notation, it refers to the user's home folder, i.e. ~/Library is the Library folder within the user's home folder. -
Windows live mail keeps uploading deleted emails. using the HP Pavilion Slimline s5623w
Emails that have been deleted months ago are continuously reloading to my inbox. I have the Norton anti virus running on my desktop and it is indicating that everything is fine. Not quite sure what to do. I haven't installed any new software to my computer.
Hello queenbre2000,
To clarify you are using the Windows mail application and not necessarily using Live mail from Microsoft?
What email accounts are you using within Live Mail? Since the application supports many different email providers knowing your exact provider and how you have it configured is going to help with providing proper steps.
So questions for you
1. Clarify that you are using Windows Live Mail as in the application?
1a. If yes, what email provider are you using within the application?
1b. If no, what application are you using to get your Live Mail?
2. Are you configured for POP or IMAP access?
3. Are you running the latest version of the application that you are using?
4. Do you have the latest Microsoft Windows Updates?
5. Don't delete, instead manually move an item from the inbox to the trash by dragging and dropping, does it reappear in the inbox?
6. If you view your email online through the website is the email showing in the inbox?
Please post back clarifications to the questions.
If I have helped you in any way click the Kudos button to say Thanks.
The community works together, click Accept as Solution on the post that solves your issue for other members of the community to benefit from the solution.
- Friendship is magical. -
mac mail keeps sending emails from my different accounts even though it says correct email in "sent" folder and correct email account was highlighted. Recipients reply and it goes to different email address. So confusing and annoying.
Hi Mike,
I had the same issue and managed to solve it.
Go into Mail>Preferences>Accounts
Then in the account information tab, at the bottom should be outgoing mail server (SMTP) and click the drop down box
Mine had a few different servers in it so i went into edit SMPT server list. Click advanced and it will tell you which ones are going from which email address.
Delete the ones you dont want, and it should work or instead of deleting click use only this server, i imagine that will work to
Hope This Helps
George -
My itouch mail keeps loading old emails and displaying them as unread. If I delete them, 50 more load....old ones that I have long since read and discarded. Any suggestions. It appears to be only 1 of my email accounts that does this. I have deleted the account and resynced to get it back in use, but 50 old emails come up as if they are new unread ones. Thanks for any help.
I am having the same issue and it started the same day. My other mac does it as well but has been an issue for two years. I just gave up on it and stopped using email from that mac. I just spend 4 days trouble shooting ti myself when i had time and now spent 2 hours with apple on a chat and screen share and they couldnt solve it either.
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I have an iMac, and have a Verizon DSL account (3 email addresses). Recently, my Mac Mail keeps requesting the passwords on my accounts every few minutes, and will not allow me to send messages using Mac Mail (the message says that the outgoing server was rejected. I cannot edit the outgoing server, and the keychain will not save my passwords (the ports are valid). How can I change the outgoing server to send emails, and how can I avoid having Mail request my passwords every 2 minutes? Verizon, as usual, will not provide support to iMacs.
Is there an email saved in your drafts or outbox folder? I suspect that Mail is continually trying to send it, and each time Google is rejecting the email message.
You can open the message and then delete it from your Outbox folder. Then try removing all @gmail email addresses from it and seeing whether you can send to the other folks. I suspect that will work.
With email, if an SMTP server *can* verify email addresses, sometimes it will and it will refuse to send messages. If a message has to be relayed across servers, no verification is done, and you'll get a bounce if an email address is bad. -
Mac Mail downloading archived, deleted and trash email from my Gmail account.
I just purchased a new MacBook Pro Retina - retiring my old MacBook. When I synced Gmail with my Mac Mail all archived/deleted Gmail is coming in like new into my Mac Mail Inbox. This was never the case before. Any idea how to stop this? It's downloading thousands of emails in the order I received them.
Turns out a hard reset did the trick
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Why does Mail keep reloading old emails into my inbox as if they are new?
Ill be doing homework at like 2-3am and all of the sudden Mail will say I have 157 new emails in my inbox. When I go look at them, it just reloads all the messages in my gmail inbox into my Mail inbox. To prevent it from happening I have to keep moving my gmail messages into folders. Is there anyway to fix this?? Maybe it is the way I have it set up??? Someone please help, it happens like 3 times a week at least and is super annoying!!!
-A distressed studentTravis,
You have posted in the Mail & AB forum for Leopard, and not Snow Leopard, and the system info posting below any of your responses reports 10.5.6 -- you should correct the latter.
For some using Snow Leopard and using Time Machine, this has been leading edge issue, and one that hopefully will be dealt with by the next update to SL. What seems to happen with Mail 4.x and use of Time Machine, is that the file that in normal use prevents duplicate downloads gets restored to an old version, and thus Mail does not know it has downloaded the messages previously. Purging the MessageUidsAlreadyDownloaded3 file will cure briefly (after enduring one more download of all messages on the server, but the problem will return because of Time Machine. Are you using Time Machine?
As for housekeeping, if you quit Mail, and then shut down your laptop (or maybe even if only putting it to sleep by closing the lid), then Mail housekeeping tasks, which include keeping the index up-to-date do not get finished, and then can be problems. Now that I know you are using Snow Leopard, I am less suspicious of that.
Ernie -
Hey Guys,
i'm just a bit helpless. Mac Mail keeps crashing every time i open it... the problem appears once a week and i have to reset all my accounts including my exchange-account.
Thats realy bad and it costs me hours to fix this problem once a week. My App terminates itself directly after it started up.
This is what my console says:
09.02.15 08:18:33,247 sandboxd[270]: ([900]) Mail(900) deny mach-lookup com.apple.GSSCred
09.02.15 08:18:33,680 Mail[900]: Stream 0x618000119080 is sending an event before being opened
09.02.15 08:18:36,748 Mail[900]: Stream 0x61000011bc60 is sending an event before being opened
09.02.15 08:18:36,794 Mail[900]: *** Assertion failure in -[MFEWSStore _copyMessagesByID:toStore:settingFlags:newMessages:error:], /SourceCache/Mail/Mail-2081/MailFramework/EWS/MFEWSStore.m:337
09.02.15 08:18:36,794 Mail[900]: An uncaught exception was raised
09.02.15 08:18:36,794 Mail[900]: Destination store does not have a folder ID
09.02.15 08:18:36,795 Mail[900]: (
0 CoreFoundation 0x00007fff91b4b50c __exceptionPreprocess + 172
1 libobjc.A.dylib 0x00007fff8c9a176e objc_exception_throw + 43
2 CoreFoundation 0x00007fff91b4b2ea +[NSException raise:format:arguments:] + 106
3 Foundation 0x00007fff84a6d4db -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 195
4 Mail 0x00007fff8d5f4693 -[MFEWSStore _copyMessagesByID:toStore:settingFlags:newMessages:error:] + 445
5 Mail 0x00007fff8d751209 -[MFRemoteStore _doAppend:fromStore:error:] + 1270
6 Mail 0x00007fff8d750c2a -[MFRemoteStore appendMessages:unsuccessfulOnes:newMessageIDs:newMessages:newDocumentIDsByOld:f lagsToSet:forMove:error:] + 2098
7 Mail 0x00007fff8d70f677 -[MFMessageStore appendMessages:unsuccessfulOnes:newMessageIDs:newMessages:flagsToSet:forMove:er ror:] + 142
8 Mail 0x00007fff8d70f731 -[MFMessageStore appendMessages:unsuccessfulOnes:newMessageIDs:newMessages:flagsToSet:forMove:] + 133
9 Mail 0x00007fff8d70f7e2 -[MFMessageStore appendMessages:unsuccessfulOnes:newMessageIDs:newMessages:flagsToSet:] + 124
10 Mail 0x00007fff8d70f91b -[MFMessageStore appendMessages:unsuccessfulOnes:newMessageIDs:newMessages:] + 103
11 Mail 0x00007fff8d70f993 -[MFMessageStore appendMessages:unsuccessfulOnes:newMessageIDs:] + 74
12 Mail 0x00007fff8d70f9f0 -[MFMessageStore appendMessages:unsuccessfulOnes:] + 53
13 Mail 0x00007fff8d6ff556 -[MFMessageRule _appendMessages:fromSourceMailbox:toDestinationMailbox:destinationStores:reject edMessages:messagesToBeDeleted:] + 960
14 Mail 0x00007fff8d700021 -[MFMessageRule performActionsOnMessages:sourceStores:destinationStores:transferredOrDeleted:re jectedMessages:messagesToBeDeleted:] + 2524
15 Mail 0x00007fff8d6f6d72 routeMessagesAccordingToRule + 307
16 Mail 0x00007fff8d6f7be5 -[MFMessageRouter routeMessages:fromStores:fetchingBodies:messagesNeedingBodies:] + 1460
17 Mail 0x00007fff8d70e4aa -[MFMessageStore routeMessages:isUserAction:fetchingBodies:messagesNeedingBodies:] + 187
18 Mail 0x00007fff8d70e019 -[MFMessageStore routeMessages:fetchingBodies:messagesNeedingBodies:] + 300
19 Mail 0x00007fff8d5f5ee0 -[MFEWSStore updateWithSyncState:newMessages:updatedMessages:updatedLibraryIdStrings:deleted Messages:flagChanges:] + 1045
20 Mail 0x00007fff8d5e3c73 -[MFEWSLibraryUpdateOperation executeOperation] + 2863
21 MailCore 0x00007fff84268dba -[MCMonitoredOperation main] + 234
22 Foundation 0x00007fff849fe68c -[__NSOperationInternal _start:] + 653
23 Foundation 0x00007fff849fe163 __NSOQSchedule_f + 184
24 libdispatch.dylib 0x00007fff879a5c13 _dispatch_client_callout + 8
25 libdispatch.dylib 0x00007fff879a9365 _dispatch_queue_drain + 1100
26 libdispatch.dylib 0x00007fff879aaecc _dispatch_queue_invoke + 202
27 libdispatch.dylib 0x00007fff879a86b7 _dispatch_root_queue_drain + 463
28 libdispatch.dylib 0x00007fff879b6fe4 _dispatch_worker_thread3 + 91
29 libsystem_pthread.dylib 0x00007fff863c8637 _pthread_wqthread + 729
30 libsystem_pthread.dylib 0x00007fff863c640d start_wqthread + 13
09.02.15 08:18:36,796 Mail[900]: *** Terminating app due to uncaught exception 'NSInternalInconsistencyException', reason: 'Destination store does not have a folder ID'
*** First throw call stack:
0 CoreFoundation 0x00007fff91b4b50c __exceptionPreprocess + 172
1 libobjc.A.dylib 0x00007fff8c9a176e objc_exception_throw + 43
2 CoreFoundation 0x00007fff91b4b2ea +[NSException raise:format:arguments:] + 106
3 Foundation 0x00007fff84a6d4db -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 195
4 Mail 0x00007fff8d5f4693 -[MFEWSStore _copyMessagesByID:toStore:settingFlags:newMessages:error:] + 445
5 Mail 0x00007fff8d751209 -[MFRemoteStore _doAppend:fromStore:error:] + 1270
6 Mail 0x00007fff8d750c2a -[MFRemoteStore appendMessages:unsuccessfulOnes:newMessageIDs:newMessages:newDocumentIDsByOld:f lagsToSet:forMove:error:] + 2098
7 Mail 0x00007fff8d70f677 -[MFMessageStore appendMessages:unsuccessfulOnes:newMessageIDs:newMessages:flagsToSet:forMove:er ror:] + 142
8 Mail 0x00007fff8d70f731 -[MFMessageStore appendMessages:unsuccessfulOnes:newMessageIDs:newMessages:flagsToSet:forMove:] + 133
9 Mail 0x00007fff8d70f7e2 -[MFMessageStore appendMessages:unsuccessfulOnes:newMessageIDs:newMessages:flagsToSet:] + 124
10 Mail 0x00007fff8d70f91b -[MFMessageStore appendMessages:unsuccessfulOnes:newMessageIDs:newMessages:] + 103
11 Mail 0x00007fff8d70f993 -[MFMessageStore appendMessages:unsuccessfulOnes:newMessageIDs:] + 74
12 Mail 0x00007fff8d70f9f0 -[MFMessageStore appendMessages:unsuccessfulOnes:] + 53
13 Mail 0x00007fff8d6ff556 -[MFMessageRule _appendMessages:fromSourceMailbox:toDestinationMailbox:destinationStores:reject edMessages:messagesToBeDeleted:] + 960
14 Mail 0x00007fff8d700021 -[MFMessageRule performActionsOnMessages:sourceStores:destinationStores:transferredOrDeleted:re jectedMessages:messagesToBeDeleted:] + 2524
15 Mail 0x00007fff8d6f6d72 routeMessagesAccordingToRule + 307
16 Mail 0x00007fff8d6f7be5 -[MFMessageRouter routeMessages:fromStores:fetchingBodies:messagesNeedingBodies:] + 1460
17 Mail 0x00007fff8d70e4aa -[MFMessageStore routeMessages:isUserAction:fetchingBodies:messagesNeedingBodies:] + 187
18 Mail 0x00007fff8d70e019 -[MFMessageStore routeMessages:fetchingBodies:messagesNeedingBodies:] + 300
19 Mail 0x00007fff8d5f5ee0 -[MFEWSStore updateWithSyncState:newMessages:updatedMessages:updatedLibraryIdStrings:deleted Messages:flagChanges:] + 1045
20 Mail 0x00007fff8d5e3c73 -[MFEWSLibraryUpdateOperation executeOperation] + 2863
21 MailCore 0x00007fff84268dba -[MCMonitoredOperation main] + 234
22 Foundation 0x00007fff849fe68c -[__NSOperationInternal _start:] + 653
23 Foundation 0x00007fff849fe163 __NSOQSchedule_f + 184
24 libdispatch.dylib 0x00007fff879a5c13 _dispatch_client_callout + 8
25 libdispatch.dylib 0x00007fff879a9365 _dispatch_queue_drain + 1100
26 libdispatch.dylib 0x00007fff879aaecc _dispatch_queue_invoke + 202
27 libdispatch.dylib 0x00007fff879a86b7 _dispatch_root_queue_drain + 463
28 libdispatch.dylib 0x00007fff879b6fe4 _dispatch_worker_thread3 + 91
29 libsystem_pthread.dylib 0x00007fff863c8637 _pthread_wqthread + 729
30 libsystem_pthread.dylib 0x00007fff863c640d start_wqthread + 13
Can anybody help me please?Do a backup.
Quit Mail.
Go to Finder and select your user/home folder. With that Finder window as the front window, either select Finder/View/Show View options or go command - J. When the View options opens, check ’Show Library Folder’. That should make your user library folder visible in your user/home folder. Go to Library/Containers/com.apple.mail. Move the folder com.apple.mail to your desktop. You must move the entire folder, not just the contents.
Restart, re-launch Mail and test. If the problem is solved, recreate any required Mail settings and import any emails you want to save from the folder on the desktop. You can then put the folder in the Trash. If the problem remains, return the folder to where you got it replacing the one that is there.
Information learned from Linc Davis. Thanks to leonie for some information contained in this.
Crashes/quits unexpectedly -
My Mac Mail shows 112 unread emails. I cannot find where these unread emails are?
My Mac Mail shows 112 unread emails. I cannot find these unread emails anywhere. I have deleted the account and then readded and they still show up. Do you have an idea how i can fix this?
Back up all data. Rebuild the mailbox.
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I want to use Mac Mail for my work email address, which containts multiple outbound options (i.e. hr@, me@ etc). Is there a way to set up Mac Mail to have an account with multiple outbound addresses rather than adding in multiple accounts?
This sounds like the age old problem with keychain & Safari. I don't know of a way to solve it without using something like 1Password.
The iOS app has it's own built in browser, so it has more control over what gets autofilled. Safari on OS X has an 1Password extension that handles account selection & autofill etc.
Keychain is great in principle, but it quickly falls down when you need tight integration with many ID's & different use cases (work, home etc).
I'd suggest you submit feedback to Apple about your thoughts. I did so years ago about this issue & this is how far we have come (back to the point where me.com synced passwords) :^)
http://apple.com/feedback/macosx.html
Other tools like lastpass or keypassx may also help if you want to truly segregate password storage, but that doesn't fix autofill, the way around that issue is to dedicate one browser for work. -
My iphone 4s keeps storing deleted emails. How can I get rid o them?
My iPhone 4s keeps storing deleted emails. How can I get rid of them?
Hello RickJFalcon,
After reviewing your post, it sounds like you want to delete emails from Mail. I would recommend that you read this article, it may be able to help the issue.
iCloud: Reduce email storage space
Delete messages, which moves them to the Trash, by doing any of the following:
Delete a message that’s open: Tap .
Delete a message without opening it: Swipe from the right to left over the message title in the message list, then tap Trash.
Delete multiple messages: While viewing the message list, tap Edit.
To permanently erase all messages in the Trash and free up iCloud storage space, tap Trash in the list of iCloud mailboxes, tap Edit, then tap Delete All.
Thanks for using Apple Support Communities.
Have a nice day,
Mario -
When I open mac mail, it opens 1000 emails in separate windows. Emails that are not even in my account anymore. The system freezes and the only thing I can do is force quit. Can anyone help?
You should post in the Mail forum area of whichever os is installed on your computer.
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