Mac Mail/MobileMe Help Plz!!
Hi everyone.
I've been a MobileMe user since 2008, and have had my email configured through MobileMe with all of my other email accounts directing to MobileMe since early 2009 using Mac Mail Application on OSX.
Recently, about 2 weeks ago, when I send email using Mac Mail Application, they do not receive it, however, when I send it using the MobileMe web server, they receive it.
The mail appears to send perfectly, with no error messages, no problems, and it appears in the sent folder, but the person I am trying to send it to, never receives it!!
Very annoying!! this ONLY just started happening about two weeks ago!!
I have Mac Mail configured MobileMe as POP3, have tried other configurations, same thing.
Is it the mail application? do I need to do a scrub and blow? reformat/reinstall or what?
I have tried contacting support, and they forwarded me to Tier 2, and then to the MobileMe "Engineers" but, no response so far and that was a week ago.
What I was hoping is maybe someone from the forums might be able to shed some light on this for me, as I REALLY NEED full email functionality for my job, and considering this is a pay-per service, I think it's terrible what's going on.
Someone out there?? any ideas??!
Greetings,
If it has been awhile waiting for a response from support you might want to contact them again to see if they have a status update. If the case went to an engineer that suggests it might be something server side, in which case nothing you do is going to make a difference. But that answer should come from support.
That said a few questions / suggestions for you:
1.) Why are you using POP rather than IMAP? MobileMe is primarily an IMAP based service (although they offer POP access, IMAP is the recommended method of connecting).
__Consider disabling your MobileMe account under POP and adding it as IMAP
_Mail > Preferences > Accounts > Advanced > Enable this account
_Click the plus sign and add MobileMe as IMAP
2.) Try using MobileMe in Mail in a new user account on your computer:http://docs.info.apple.com/article.html?path=Mac/10.4/en/mh168.html
__This will help determine if the issue with the Mail application.
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The crash report has the following, not sure if it helps:
Process: Mail [319]
Path: /Applications/Mail.app/Contents/MacOS/Mail
Identifier: com.apple.mail
Version: 3.6 (936)
Build Info: Mail-9360000~1
Code Type: X86 (Native)
Parent Process: launchd [116]
Interval Since Last Report: 2051 sec
Crashes Since Last Report: 2
Per-App Interval Since Last Report: 152 sec
Per-App Crashes Since Last Report: 2
Date/Time: 2011-04-22 12:59:57.329 +0100
OS Version: Mac OS X 10.5.8 (9L31a)
Report Version: 6
Anonymous UUID: 7AEEE241-D285-4317-AC1F-42891CF575F8
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x00000000b09f3fdc
Crashed Thread: 17
Application Specific Information:
-[iToolsAccount _synchronizeAccountWithServerWithUserInput:]
-[MailApp _synchronouslyTellSyncServicesToRegisterAndSync]
-[LibraryIMAPStore openSynchronouslyUpdatingMetadata:]
-[iToolsAccount fetchSynchronouslyIsAuto:]
-[LibraryIMAPStore _newMessagesAvailable:]
Thread 0:
0 libSystem.B.dylib 0x905b5266 mach_msg_trap + 10
1 libSystem.B.dylib 0x905bca5c mach_msg + 72
2 com.apple.CoreFoundation 0x904f2e7e CFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x904f3aa8 CFRunLoopRunInMode + 88
4 com.apple.HIToolbox 0x96f172ac RunCurrentEventLoopInMode + 283
5 com.apple.HIToolbox 0x96f170c5 ReceiveNextEventCommon + 374
6 com.apple.HIToolbox 0x96f16f39 BlockUntilNextEventMatchingListInMode + 106
7 com.apple.AppKit 0x91a3f6d5 _DPSNextEvent + 657
8 com.apple.AppKit 0x91a3ef88 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128
9 com.apple.AppKit 0x91a37f9f -[NSApplication run] + 795
10 com.apple.AppKit 0x91a051d8 NSApplicationMain + 574
11 com.apple.mail 0x000fc0b2 0x1000 + 1028274
Thread 1:
0 libSystem.B.dylib 0x905bc44e __semwait_signal + 10
1 libSystem.B.dylib 0x905e6dcd pthread_cond_wait$UNIX2003 + 73
2 com.apple.JavaScriptCore 0x9657f7ff ***::TCMalloc_PageHeap::scavengerThread() + 175
3 com.apple.JavaScriptCore 0x9657fb1f ***::TCMalloc_PageHeap::runScavengerThread(void*) + 15
4 libSystem.B.dylib 0x905e6155 _pthread_start + 321
5 libSystem.B.dylib 0x905e6012 thread_start + 34
Thread 2:
0 libSystem.B.dylib 0x905b5266 mach_msg_trap + 10
1 libSystem.B.dylib 0x905bca5c mach_msg + 72
2 com.apple.CoreFoundation 0x904f2e7e CFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x904f3aa8 CFRunLoopRunInMode + 88
4 com.apple.Foundation 0x9683d3d5 -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 213
5 com.apple.Foundation 0x968494f4 -[NSRunLoop(NSRunLoop) run] + 84
6 com.apple.MessageFramework 0x003d8dc5 -[RSSInterchange _runManager] + 2140
7 com.apple.Foundation 0x96808dfd -[NSThread main] + 45
8 com.apple.Foundation 0x968089a4 __NSThread__main__ + 308
9 libSystem.B.dylib 0x905e6155 _pthread_start + 321
10 libSystem.B.dylib 0x905e6012 thread_start + 34
Thread 3:
0 ??? 0000000000 0 + 0
Thread 4:
0 ??? 0000000000 0 + 0
Thread 5:
0 libSystem.B.dylib 0x905b52c6 semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x905e72af _pthread_cond_wait + 1244
2 libSystem.B.dylib 0x905e8b33 pthread_cond_timedwait_relative_np + 47
3 com.apple.Foundation 0x9684edbc -[NSCondition waitUntilDate:] + 236
4 com.apple.Foundation 0x9684ebd0 -[NSConditionLock lockWhenCondition:beforeDate:] + 144
5 com.apple.MessageFramework 0x003dac87 -[InvocationQueue _drainQueue] + 317
6 com.apple.Foundation 0x96808dfd -[NSThread main] + 45
7 com.apple.Foundation 0x968089a4 __NSThread__main__ + 308
8 libSystem.B.dylib 0x905e6155 _pthread_start + 321
9 libSystem.B.dylib 0x905e6012 thread_start + 34
Thread 6:
0 libSystem.B.dylib 0x905bc44e __semwait_signal + 10
1 libSystem.B.dylib 0x905e6dcd pthread_cond_wait$UNIX2003 + 73
2 com.apple.QuartzCore 0x960ada09 fe_fragment_thread + 54
3 libSystem.B.dylib 0x905e6155 _pthread_start + 321
4 libSystem.B.dylib 0x905e6012 thread_start + 34
Thread 7:
0 libSystem.B.dylib 0x905b5266 mach_msg_trap + 10
1 libSystem.B.dylib 0x905bca5c mach_msg + 72
2 com.apple.CoreFoundation 0x904f2e7e CFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x904f3aa8 CFRunLoopRunInMode + 88
4 com.apple.MessageFramework 0x002ffb52 _handleRequestWithTimeout + 2163
5 com.apple.MessageFramework 0x0030457d -[_NSSocket readBytes:length:error:] + 154
6 com.apple.MessageFramework 0x00304107 -[Connection _readBytesFromSocketIntoBuffer:amount:requireAllBytes:error:] + 89
7 com.apple.MessageFramework 0x00303fc2 -[Connection _fillBuffer:] + 853
8 com.apple.MessageFramework 0x00303b88 -[Connection _readLineIntoData:error:] + 70
9 com.apple.MessageFramework 0x00303b00 -[IMAPConnection _readLineIntoData:error:] + 71
10 com.apple.MessageFramework 0x00303988 -[IMAPConnection(MFPrivate) _readDataOfLength:intoData:error:] + 155
11 com.apple.MessageFramework 0x003034d6 -[IMAPResponse initWithConnection:error:] + 370
12 com.apple.MessageFramework 0x00303323 -[IMAPConnection _copyNextServerResponse:] + 79
13 com.apple.MessageFramework 0x003030b7 -[IMAPConnection _teardownConnectionWithResult:] + 80
14 com.apple.MessageFramework 0x002fb8ae -[Connection _connectUsingHostname:onPort:securityLayerType:accountClass:] + 1311
15 com.apple.MessageFramework 0x002fb373 -[Connection _connectUsingAccount:securityLayerType:] + 488
16 com.apple.MessageFramework 0x002fada9 -[Connection connectAndSetSecurityLayerUsingAccount:] + 196
17 com.apple.MessageFramework 0x003e397c -[Connection connectUsingAccount:] + 101
18 com.apple.MessageFramework 0x002fa43c -[IMAPAccount _connectAndAuthenticate:] + 292
19 com.apple.MessageFramework 0x00326656 -[IMAPConnectionPool _validateAndCheckOutGateway:forMailbox:allowReconnect:newGateway:] + 409
20 com.apple.MessageFramework 0x004b2eaf -[IMAPConnectionPool _checkOutNewGatewayWithConnection:forMailbox:] + 358
21 com.apple.MessageFramework 0x003783eb -[IMAPConnectionPool checkOutGatewayForMailbox:newConnection:highPriority:waitIndefinitely:] + 342
22 com.apple.MessageFramework 0x002f8892 -[IMAPAccount _getPotentialGatewayForMailbox:options:createdNewConnection:needsSelect:] + 536
23 com.apple.MessageFramework 0x002f83f2 -[IMAPAccount _gatewayForMailboxUid:name:options:] + 160
24 com.apple.MessageFramework 0x002f8294 -[IMAPAccount gatewayForStore:options:] + 159
25 com.apple.MessageFramework 0x002f80c2 -[LibraryIMAPStore _gatewayCreateIfNeeded:options:] + 159
26 com.apple.MessageFramework 0x002f3db7 -[LibraryIMAPStore openSynchronouslyUpdatingMetadata:withOptions:] + 143
27 com.apple.MessageFramework 0x002f3d22 -[LibraryIMAPStore openSynchronouslyUpdatingMetadata:] + 50
28 com.apple.MessageFramework 0x00312af4 -[LibraryIMAPStore _fetchForCheckingNewMail:] + 71
29 com.apple.MessageFramework 0x00312aa7 -[LibraryIMAPStore checkNewMail] + 42
30 com.apple.MessageFramework 0x0043cba9 -[IMAPAccount fetchSynchronouslyIsAuto:] + 166
31 com.apple.CoreFoundation 0x9057291d __invoking___ + 29
32 com.apple.CoreFoundation 0x90572308 -[NSInvocation invoke] + 136
33 com.apple.MessageFramework 0x003db26c -[MonitoredInvocation invoke] + 409
34 com.apple.MessageFramework 0x003dae4e -[InvocationQueue _drainQueue] + 772
35 com.apple.Foundation 0x96808dfd -[NSThread main] + 45
36 com.apple.Foundation 0x968089a4 __NSThread__main__ + 308
37 libSystem.B.dylib 0x905e6155 _pthread_start + 321
38 libSystem.B.dylib 0x905e6012 thread_start + 34
Thread 8:
0 libSystem.B.dylib 0x905bc44e __semwait_signal + 10
1 libSystem.B.dylib 0x905e6dcd pthread_cond_wait$UNIX2003 + 73
2 com.apple.MessageFramework 0x002e309c _MFAcquireObjectLock + 66
3 com.apple.MessageFramework 0x002f745a -[LibraryStore _newMessagesAvailable:] + 45
4 com.apple.CoreFoundation 0x9057291d __invoking___ + 29
5 com.apple.CoreFoundation 0x90572308 -[NSInvocation invoke] + 136
6 com.apple.MessageFramework 0x003dae4e -[InvocationQueue _drainQueue] + 772
7 com.apple.Foundation 0x96808dfd -[NSThread main] + 45
8 com.apple.Foundation 0x968089a4 __NSThread__main__ + 308
9 libSystem.B.dylib 0x905e6155 _pthread_start + 321
10 libSystem.B.dylib 0x905e6012 thread_start + 34
Thread 9:
0 libSystem.B.dylib 0x905b5266 mach_msg_trap + 10
1 libSystem.B.dylib 0x905bca5c mach_msg + 72
2 com.apple.CoreFoundation 0x904f2e7e CFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x904f3aa8 CFRunLoopRunInMode + 88
4 com.apple.Foundation 0x9683d3d5 -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 213
5 com.apple.Foundation 0x968494f4 -[NSRunLoop(NSRunLoop) run] + 84
6 com.apple.MessageFramework 0x002fc9fd +[_NSSocket _runIOThread] + 98
7 com.apple.Foundation 0x96808dfd -[NSThread main] + 45
8 com.apple.Foundation 0x968089a4 __NSThread__main__ + 308
9 libSystem.B.dylib 0x905e6155 _pthread_start + 321
10 libSystem.B.dylib 0x905e6012 thread_start + 34
Thread 10:
0 libSystem.B.dylib 0x905b52ae semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x905bcd85 pthread_mutex_lock + 569
2 com.apple.Foundation 0x9680e673 -[NSLock lock] + 67
3 com.apple.MessageFramework 0x002f83c1 -[IMAPAccount _gatewayForMailboxUid:name:options:] + 111
4 com.apple.MessageFramework 0x002f8294 -[IMAPAccount gatewayForStore:options:] + 159
5 com.apple.MessageFramework 0x00316177 -[IMAPAccount _listingForMailboxUid:listAllChildren:onlySubscribed:] + 95
6 com.apple.MessageFramework 0x00315cb8 -[IMAPAccount _listingForMailboxUid:listAllChildren:] + 62
7 com.apple.MessageFramework 0x0031555c -[IMAPAccount _synchronizeAccountWithServerWithUserInput:] + 482
8 com.apple.CoreFoundation 0x9057291d __invoking___ + 29
9 com.apple.CoreFoundation 0x90572308 -[NSInvocation invoke] + 136
10 com.apple.MessageFramework 0x003db26c -[MonitoredInvocation invoke] + 409
11 com.apple.MessageFramework 0x003dae4e -[InvocationQueue _drainQueue] + 772
12 com.apple.Foundation 0x96808dfd -[NSThread main] + 45
13 com.apple.Foundation 0x968089a4 __NSThread__main__ + 308
14 libSystem.B.dylib 0x905e6155 _pthread_start + 321
15 libSystem.B.dylib 0x905e6012 thread_start + 34
Thread 11:
0 libSystem.B.dylib 0x905b5266 mach_msg_trap + 10
1 libSystem.B.dylib 0x905bca5c mach_msg + 72
2 com.apple.CoreFoundation 0x904f2e7e CFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x904f3aa8 CFRunLoopRunInMode + 88
4 com.apple.Foundation 0x9683d3d5 -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 213
5 com.apple.syncservices 0x93dd2e28 -[ISyncConcreteSession _waitForTransitionFromPhase:untilDate:] + 527
6 com.apple.syncservices 0x93dd0fb7 +[ISyncSession _sessionWithClient:entityNames:beforeDate:clientHasTruthForEntityNames:quietlyP ushTruth:target:selector:anchors:] + 1695
7 com.apple.syncservices 0x93dd090f +[ISyncSession beginSessionWithClient:entityNames:beforeDate:] + 95
8 com.apple.syncservices 0x93dd07c4 -[ISyncConcreteSessionDriver _beginSyncSession:] + 1251
9 com.apple.syncservices 0x93dcd59d -[ISyncConcreteSessionDriver _preSync] + 95
10 com.apple.syncservices 0x93e67429 -[ISyncConcreteSessionDriver startAsynchronousSync:] + 273
11 com.apple.Mail.Syncer 0x15af6e0e 0x15ae2000 + 85518
12 com.apple.Mail.Syncer 0x15af6449 0x15ae2000 + 83017
13 com.apple.mail 0x00038b91 0x1000 + 228241
14 com.apple.CoreFoundation 0x9057291d __invoking___ + 29
15 com.apple.CoreFoundation 0x90572308 -[NSInvocation invoke] + 136
16 com.apple.MessageFramework 0x003db26c -[MonitoredInvocation invoke] + 409
17 com.apple.MessageFramework 0x003dc12e +[WorkerThread _execute:] + 144
18 com.apple.Foundation 0x96808dfd -[NSThread main] + 45
19 com.apple.Foundation 0x968089a4 __NSThread__main__ + 308
20 libSystem.B.dylib 0x905e6155 _pthread_start + 321
21 libSystem.B.dylib 0x905e6012 thread_start + 34
Thread 12:
0 libSystem.B.dylib 0x906046fa select$DARWIN_EXTSN + 10
1 libSystem.B.dylib 0x905e6155 _pthread_start + 321
2 libSystem.B.dylib 0x905e6012 thread_start + 34
Thread 13:
0 libSystem.B.dylib 0x905bc44e __semwait_signal + 10
1 libSystem.B.dylib 0x905bc216 usleep$UNIX2003 + 61
2 com.apple.AppKit 0x91aa5bf1 -[NSUIHeartBeat _heartBeatThread:] + 2042
3 com.apple.Foundation 0x96808dfd -[NSThread main] + 45
4 com.apple.Foundation 0x968089a4 __NSThread__main__ + 308
5 libSystem.B.dylib 0x905e6155 _pthread_start + 321
6 libSystem.B.dylib 0x905e6012 thread_start + 34
Thread 14:
0 libSystem.B.dylib 0x905dffc3 _setjmp + 11
1 com.apple.MessageFramework 0x002f5087 messageForStmt + 1445
2 com.apple.MessageFramework 0x003e0955 +[Library sendMessagesMatchingQuery:to:options:] + 1119
3 com.apple.MessageFramework 0x003dd7ff +[Library sendMessagesMatchingCriterion:to:options:] + 1199
4 com.apple.MessageFramework 0x002f3ff3 -[LibraryStore openSynchronouslyUpdatingMetadata:returnRetainedMessages:] + 438
5 com.apple.MessageFramework 0x002f3d71 -[LibraryIMAPStore openSynchronouslyUpdatingMetadata:withOptions:] + 73
6 com.apple.MessageFramework 0x002f3d22 -[LibraryIMAPStore openSynchronouslyUpdatingMetadata:] + 50
7 com.apple.CoreFoundation 0x9057291d __invoking___ + 29
8 com.apple.CoreFoundation 0x90572308 -[NSInvocation invoke] + 136
9 com.apple.MessageFramework 0x003db26c -[MonitoredInvocation invoke] + 409
10 com.apple.MessageFramework 0x003dae4e -[InvocationQueue _drainQueue] + 772
11 com.apple.Foundation 0x96808dfd -[NSThread main] + 45
12 com.apple.Foundation 0x968089a4 __NSThread__main__ + 308
13 libSystem.B.dylib 0x905e6155 _pthread_start + 321
14 libSystem.B.dylib 0x905e6012 thread_start + 34
Thread 15:
0 libSystem.B.dylib 0x905b52c6 semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x905e72af _pthread_cond_wait + 1244
2 libSystem.B.dylib 0x905e8b33 pthread_cond_timedwait_relative_np + 47
3 com.apple.Foundation 0x9684edbc -[NSCondition waitUntilDate:] + 236
4 com.apple.Foundation 0x9684ebd0 -[NSConditionLock lockWhenCondition:beforeDate:] + 144
5 com.apple.MessageFramework 0x003dac87 -[InvocationQueue _drainQueue] + 317
6 com.apple.Foundation 0x96808dfd -[NSThread main] + 45
7 com.apple.Foundation 0x968089a4 __NSThread__main__ + 308
8 libSystem.B.dylib 0x905e6155 _pthread_start + 321
9 libSystem.B.dylib 0x905e6012 thread_start + 34
Thread 16:
0 libSystem.B.dylib 0x905b52c6 semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x905e72af _pthread_cond_wait + 1244
2 libSystem.B.dylib 0x905e8b33 pthread_cond_timedwait_relative_np + 47
3 com.apple.Foundation 0x9684edbc -[NSCondition waitUntilDate:] + 236
4 com.apple.Foundation 0x9684ebd0 -[NSConditionLock lockWhenCondition:beforeDate:] + 144
5 com.apple.MessageFramework 0x003dac87 -[InvocationQueue _drainQueue] + 317
6 com.apple.Foundation 0x96808dfd -[NSThread main] + 45
7 com.apple.Foundation 0x968089a4 __NSThread__main__ + 308
8 libSystem.B.dylib 0x905e6155 _pthread_start + 321
9 libSystem.B.dylib 0x905e6012 thread_start + 34
Thread 17 Crashed:
0 libsqlite3.0.dylib 0x928ed2ec sqlite3PagerAcquire + 12
1 libsqlite3.0.dylib 0x928f7b55 clearDatabasePage + 181
2 libsqlite3.0.dylib 0x928f7e07 clearDatabasePage + 871
3 libsqlite3.0.dylib 0x928f7e07 clearDatabasePage + 871
4 libsqlite3.0.dylib 0x928f7e07 clearDatabasePage + 871
5 libsqlite3.0.dylib 0x928f7e07 clearDatabasePage + 871
6 libsqlite3.0.dylib 0x928f7e07 clearDatabasePage + 871
7 libsqlite3.0.dylib 0x928f7e07 clearDatabasePage + 871
8 libsqlite3.0.dylib 0x928f7e07 clearDatabasePage + 871
9 libsqlite3.0.dylib 0x928f7e07 clearDatabasePage + 871
10 libsqlite3.0.dylib 0x928f7e07 clearDatabasePage + 871
11 libsqlite3.0.dylib 0x928f7e07 clearDatabasePage + 871
12 libsqlite3.0.dylib 0x928f7e07 clearDatabasePage + 871
13 libsqlite3.0.dylib 0x928f7e07 clearDatabasePage + 871
14 libsqlite3.0.dylib 0x928f7e07 clearDatabasePage + 871
15 libsqlite3.0.dylib 0x928f7e07 clearDatabasePage + 871
16 libsqlite3.0.dylib 0x928f7e07 clearDatabasePage + 871
17 libsqlite3.0.dylib 0x928f7e07 clearDatabasePage + 871
18 libsqlite3.0.dylib 0x928f7e07 clearDatabasePage + 871
19 libsqlite3.0.dylib 0x928f7e07 clearDatabasePage + 871
20 libsqlite3.0.dylib 0x928f7e07 clearDatabasePage + 871
21 libsqlite3.0.dylib 0x928f7e07 clearDatabasePage + 871
22 libsqlite3.0.dylib 0x928f7e07 clearDatabasePage + 871
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Hi, i am having trouble with my mac mail account, i cannot send or receive any emails because of the server connection problems. Message says it could not be connected to SMTP server. Thanks in advance for your help.
Hello Sue,
I have an iPad 3, iPad Mini and iPhone 5S and they are all sluggish on capitalisation using shift keys. I hope that Apple will solve the problem because it is driving me crazy.
I find using a Microsoft Surface and Windows 8 phone, which I also have, work as well as all the ios devices before the ios 7 upgrade.
It has something to do with the length of time that you need to hold the shift key down. The shift key needs to be held longer than the letter key for the capitalisation to work. For some reason, this is a major change in the way we have learnt to touch type on computers. I am having to relearn how to type!
Michael -
I can no longer make my AOL e mail work with Mac Mail on all my devices. When I try to set up the account and put in the correct aol account and password I get the message "Unable to verify account name or password". I know the account name and password is correct as I can open the AOL e mail page on Safari. I have changed the password, and it still does not work. AOL tech support has been no help. AOL email worked for years but last week due to suspected spam activity AOL locked my AOL account. I got that straightened out but now i cannot set it up on any of my devices: Macbook Air, Ipad, I pad mini and iPhone 6 without that message. I took everything to Apple store and everything is set up correctly on my devices. AOL tech support is no help and keeps giving me different solutions and answers, none of which has worked. Any solutions out there? All my Apple Software is up to date on all my devices
Delete your Gmail account from the Mail/Contacts/Calendars settings page, and then add it back in using the new Gmail password.
Matt -
clicking on a link in Mac Mail Firefox does not open in front of Mail--it used too. The link does open but I have toclick on the Firefox icon in the Tray to bring it to full screen. Can you please help.
Thanks Jason, I had the same problem and did exactly the steps above. Problem solved! You rock! :)
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I can no longer send emails from my mac yahoo business account, but can send them directly from yahoo. just not from mac mail. I've been able to send emails perfectly fine until today. I've been on the phone with yahoo mail and they've verified that my account settings are correct and I can send email from yahoo. I can receive emails via Mac mail, but just can't send them. An error message appears that says:
"Sending the message content to the server failed." I can't send emails from my Mac desktop, iphone or ipad. Any suggestions! Help! I'm a Mac rookie and so frustrated! Thanks.Please read and begin using Can receive email, but not send email. I had a similar issue with Comcast mail (could receive by not send) and found my answer in this letter. For me it took resetting the outgoing mail and telling the system to use a password when sending outgoing mail. If you need help with that please advise and I'll tell you where to look.
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Help, I set up AOL on my Mac Mail Application, now the mail is gone on AOL.
Howdy there fellow Mac supporters I was lucky enough to get some help setting up an IMAP account on my i-macs Mail Application today from this forum's wisdom and it worked fine.
Now, come to find out, all the mail is now on my i-mac but is no longer on AOL. Can I return it to it's AOL home? Can't the INBOUND mail reside in both places? They do with my .mac account.
Please help, this is more for my wife that uses another mac in the house and doesn't have the mail application set up on that computer, she uses AOL, go figure....Hey Ernie,
I am sorry about the delay. Not only did I have to rush to Eagle Rock and pick up one of LA's premier pizza's for my family but I wanted to give your suggestion some thought time.
I changed the set up in Preferences->imap.cs.com and it didn't make any noticable difference so I left it changed.
What I did do, is go to AOL and check the 'Old' email and selected it as KEEP AS NEW...what happened is all the old/saved mail was returned to the AOL 'inbox' and turned from read mail on the imail application to new mail, hence returned from the dead.
Thanks for the time and effort in getting me a response and giving me some direction. Your a great asset to us floundering mac lovers that get lost or confused along the way.
Have a great weekend. I hope we 'meet' again because you are a great mac genius to know.
Regards.
Eric -
I lost all email 6months and older in mac mail. Need Serious Help!
I lost all email 6 months and older in mac mail. In my in-box as a well as all other folders I created. I expected that the mac email software would keep all email as it did for me in when I used to use Outlook. As well I thought I was covered with the Time Machine I have installed. Well.....The Time Machine that I was aggressively encouraged to buy apparently doesn't back up email. If it does, I must need some secret decoder ring to unlock where it is. I need serious help. I lost months of professional and personal data. I need to fix this immediately and find some way to get my email back. Please help.
In March when I upgraded to Lion and iCloud I also experienced a similar problem (cluster of problems) which was solved by a password reset (conforming to new requirements) for my Apple ID. I'm glad to see that many nice people contributed and your primary problem is fixed. My comment is on your Quicken problem.
Your data inside Quicken 2004 is on borrowed time. In the process of researching personal budgeting apps I found many reports on the web that indicate Intuit as a company is scaling down Quicken (desktop) development and its future attention to the Mac platform will be minimal.
Did you know that Intuit is behind Mint.com? You may be hesitant to put your financial data "in the cloud" and I may be being sheepish, but.. bbaaaa, bbaaaaa, the cloud is where it's going. I know first-hand want a pain in the arse it is to customize an app to your liking. I spent several hours on Mint.com setting up categories and tagging transactions. It's tedious. I didn't look because I wasn't a Quicken user, but perhaps Intuit was nice enough to provide a data conversion path for Mint.com. It is worth a look.
My second suggestion is to scour the web for a hack solution. You can't be the only person who is facing this problem. Quicken was very popular. I just bet someone has posted directions or some code for exporting the Quicken 2004 data and manipulating it for something else.
Good Luck.
Ellee H. -
All of .Mac Mail is gone, BUT I have a 24hr old Backup, need help!
I've been reading here for the past few hours about Mail disappearing and whatnot.
This is my .Mac Mail that just vanished, the inbox is empty, although the sent items is still all there.
I make daily backups of the hard drive using Super Duper. One backup is just a Carbon Copy of the Drive, and the other is a compounded backup, so only new files are added, no files deleted.
I found roughly 340 *.emlx files on my daily backup drive. They are in:
User/Library/Mail/Mac-username/INBOX.imapbox/Messages.
How do I get those files into my Mail Application so that I can have all of my Mail back....?
I am currently scanning using FileSalvage which has found my lost email files. But I don't see the point of paying for the software knowing that I have the actual files.
Please help, Thank you!!!This starts along the same lines as Ernie's suggestion.
1) in Mail, create a folder: I called mine .Mac Mail Backup
2) quit Mail.
3) Stay offline, turn-off airport, unplug ethernet depending on your connection type.
4) copy all of the .emlx files to your inbox
5) delete the Envelope.Index file
6) Open Mail, it will rebuild.
7) Now all of your email should be in your Inbox folder.
8) Move them all to the folder you created.
9) go online to your .Mac, let mail go online too, it will compare its index versus .Mac and wipe everything in your inbox, that's ok.
10) in .Mac Mail page, create a folder called Transfer, or Rubby Ducky, anything you want.
11) this folder should now appear in Mail. if it doesn't just restart the application.
12) Drag your Backup Mail into your Transfer folder. It will upload to .Mac.
13) in .Mac mail, you can then transfer all your mail from Transfer to Inbox and you are done. Mail will sync again and all your messages will reappear as they were before.
Hope this helps, and sorry for having so many steps, this is what i ended up doing until 4 am last night.
Good Luck!
p.s. for daily backups I am using Super Duper! It's after this incident, it has paid for itself.
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