Mac Mail not downloading emails
Hello. My mac mail is not working. It appears to be an issue with the Exchange 2007 server. The only way I can access my emails is via Thunderbird (which stinks). Neither Mac Mail nor Outlook will download my emails.
Connection Doctor status: Mail was able to connect to the internet.
I see that this is a common problem for many other folks. Has this issue ever been solved? I have spent a considerable amount of time on forums, talking to Apple Support, and Google searching -- no luck finding a solution. Its very frustrating -- I am using Thunderbird to get me by for now. I have a new Mac, Lion 10.7.4.
Help!! Thanks.
Mac Mail Not Receiving New Mail from Exchange
https://discussions.apple.com/message/10931992#10931992
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ATT Uverse and Mac Mail not sending emails!
I've read through all the other discussion topics pertaining to this and tried them all, adding and deleting accounts, setting up my account preferences according to the Uverse help page but nothing seems to work. I can receive emails fine but sending emails doesn't work any more. We just had Uverse installed less than 24 hours ago and ATT tech support won't help me out unless I pay $50! Are you kidding me? Because Mac Mail is a 3rd party app they won't help me solve this annoying issue, they've told me to just use their web mail program instead. I'm not sure what to do at this point, does anyone have some info that may help me out here?
AT&T U-Verse (uverse), as of July 2014, requires that you verify your non-AT&T mail accounts before they allow you to send outgoing non-AT&T mail.
Here's how to verify your non-AT&T mail accounts and link them to your AT&T U-verse account
https://discussions.apple.com/message/22291865
Log into your AT&T U-verse webmail att.net email account (e.g. Yahoo mail)
> click the gear at upper right of screen next to your name
Navigate to Settings > Accounts > Add
Add your non-AT&T mail accounts/ Enter info they require
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After you reply and verify your identity, you will be able to send outgoing email for those accounts via Mail, so long
as you have Mail configured. -
Hi All,
So my mac mail on mavericks isn't reading any of my emails when highlighted... sometimes it closes and creates and error... any idea how to fix this??You are welcome.
Do a backup.
Go to Finder and select your user/home folder. With that Finder window as the front window, either select Finder/View/Show View options or go command - J. When the View options opens, check ’Show Library Folder’. That should make your user library folder visible in your user/home folder. Select Preferences/com.apple.appstore.plist. Move the .plist to your desktop.
Restart, open the application and test. If it works okay, delete the plist from the desktop.
If the application is the same, return the .plist to where you got it from, overwriting the newer one.
Thanks to leonie for some information contained in this. -
Iphone 4s does not download emails using imap when connecting to smartermail mail server
iphone 4s does not download emails using imap when connecting to smartermail v2 mail server.
when I search - the search results show and i can view the emails, but inbox doesnt download emails - says load more messages x read..
the folders are displaying ok.
Smartermail 2 is about 10 years old ( im not upgrading as its working fine other than this issue ) imap is fine with other mail clients.
has anyone else experienced this?Just had the exact same issue on iOS 7, SmarterMail Enterprise 6.8
https://discussions.apple.com/thread/5462200 -
Was looking to see if anyone has a solution to stop mac mail from downloading over 100,000 emails each time i click on the mail icon. i can't get newer emails uploaded. Has anyone dealt with this and were you able to fix it?
thank youdoes your anti virus has a spam tool? if so turn it off and see
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This is the ipod touch forum
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Mac mail not happy on one pop account
I have two email accounts and one won't check with mac mail, but works okay in entourage.
The problem is that one works all the time, the other is intemitent (even in entourage). The one that works only so so is checked via netmail frequently and the family member who uses it noticed that neither entourage nor mac mail was getting emails that were sent and checked online. Now, entourage has started working again as expected (for the last few days) and mac mail won't get anything.
I have deleted and resetup the account a few times, so I know it isn't a password issue, esp since I don't get a password error. The ISP is verizon.
Any ideas? Is it possible they the ISP is marking them as "no, don't let the old 10.3 mac mail have these." I've noticed that their webmail doesn't work with the Safari in 10.3.9, nice one guys.Hello Paul.
Are both email accounts that you access with the Mail.app and with Entourage provided by Verizon or is only the one that is intermittent provided by Verizon?
The one that works only so so is checked via netmail frequently
and the family member who uses it noticed that neither entourage
nor mac mail was getting emails that were sent and checked online.
No email client will get messages that were sent online with an account that is accessed as a POP type account with an email client unless you include the account's email address in the Cc: or Bcc: fields when addressing the message online so the sent message is also received by the account when checked for new messages by the email client.
What is the setting for the account in Entourage for removing messages from the server when downloaded?
Is it possible they the ISP is marking them as "no, don't let the
old 10.3 mac mail have these."
This is not possible.
I've noticed that their webmail doesn't work with the Safari
in 10.3.9, nice one guys.
How does it not work?
Have you tried emptying the Safari cache?
If not, at the Safari menu bar, go to Safari and select Empty Cache and wait several minutes. Quit and relaunch Safari and try to access the account again via webmail. -
... for the past few months i have noticed that emails in my inbox Yahoo mail account older than a few weeks keep disappearing. i cannot find them in my Yahoo account or iPhone app BUT i can see them on my Mac Mail version of email. Emails that i have stored into folders in my yahoo account are still there... same with my sent emails... it's just the Inbox emails.. strange, very strange. I don't know how to 'move' the emails from my Mac Mail back to my Yahoo account.
Please read and begin using Can receive email, but not send email. I had a similar issue with Comcast mail (could receive by not send) and found my answer in this letter. For me it took resetting the outgoing mail and telling the system to use a password when sending outgoing mail. If you need help with that please advise and I'll tell you where to look.
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Replied Arrow in Mac Mail not synching properly between Macs
Hi there
We have a mac pro and a macbook both with mac mail. The email account is a gmail account and the two Macs are synchronised by mobileme. I have noticed that the macbook does not show reply arrows on emails replied to on the mac pro and the mac pro shows some reply arrows of that replied to on the macbook but not all.
Any suggestions?
Thanks, DonnaI signed out of iCloud, deleted every mail account I had added into the mail app on my mac, restarted the mac and signed into iCloud again.
What it did was sync ONLY my iCloud account's mails. My 2 gmail accounts and one hotmail wasn't synced into the mail app. It was strange because under 'Mail, Contacts & Calendars', I could see every one of those accounts, but when I attempted to tick 'Mail', the spinning icon would appear and thats it. It would spin indefinitely.
Doesn't iCloud keep ALL my email accounts seamlessly synced across my devices, and not just the Apple-certified email accounts that end with '@icloud.com'? -
iphone 5 not downloading emails from one email address. Other email address work ok. Any suggestions?
Hello rtie1,
Thanks for using Apple Support Communities.
For troubleshooting Mail on your iPhone please follow the steps in the article linked to below.
iOS: Troubleshooting Mail
http://support.apple.com/kb/TS3899
Take care,
Alex H. -
I've recently transferred my site and mail to BC but I can't get Mac Mail to download the messages.
BC Webmail seems to be working, so I know the mail is getting through to the address, but its not being downloaded to my local computer.
The settings are simple enough and I believe I've put them in right. Mac Mail does not generate any errors when it asks for mail.
I'm running the latest Mac OS and mail software -
Any help is much appreciated!
ThanksYes, both of those were set. Here are screenshots...
K. -
Problem description:
mac mail not opening, software updates not working, app store not opening. 10.9.5
EtreCheck version: 2.0.11 (98)
Report generated 1 December 2014 16:51:49 CET
Hardware Information: ℹ️
iMac (21.5-inch, Late 2009) (Verified)
iMac - model: iMac10,1
1 3.06 GHz Intel Core 2 Duo CPU: 2-core
12 GB RAM Upgradeable
BANK 0/DIMM0
4 GB DDR3 1067 MHz ok
BANK 1/DIMM0
4 GB DDR3 1067 MHz ok
BANK 0/DIMM1
2 GB DDR3 1067 MHz ok
BANK 1/DIMM1
2 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
NVIDIA GeForce 9400 - VRAM: 256 MB
iMac 1920 x 1080
BenQ GL2240 1920 x 1080 @ 60 Hz
System Software: ℹ️
OS X 10.9.5 (13F34) - Uptime: 1:32:17
Disk Information: ℹ️
WDC WD5000AAKS-40V2B0 disk0 : (500.11 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / [Startup]: 499.25 GB (164.03 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
HL-DT-ST DVDRW GA11N
USB Information: ℹ️
EPSON EPSON Epson Stylus S22 Series
Canon MX410 series
ASMedia AS2105 1 TB
S.M.A.R.T. Status: Verified
EFI (disk3s1) <not mounted> : 210 MB
Backup (disk3s2) /Volumes/Backup : 999.86 GB (506.24 GB free)
Apple Inc. Built-in iSight
Apple Internal Memory Card Reader 7.95 GB
S.M.A.R.T. Status: Verified
EOS_DIGITAL (disk1s1) /Volumes/EOS_DIGITAL : 7.94 GB (7.83 GB free)
Western Digital My Book 1140 2 TB
S.M.A.R.T. Status: Verified
EFI (disk2s1) <not mounted> : 210 MB
2TB (disk2s2) /Volumes/2TB : 2.00 TB (1.50 TB free)
Wacom Co.,Ltd. CTE-450
Contour Design ShuttlePRO v2
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Applications/Parallels Desktop.app
[not loaded] com.parallels.kext.hidhook (9.0 24217.979618) Support
[not loaded] com.parallels.kext.hypervisor (9.0 24217.979618) Support
[not loaded] com.parallels.kext.netbridge (9.0 24217.979618) Support
[not loaded] com.parallels.kext.usbconnect (9.0 24217.979618) Support
[not loaded] com.parallels.kext.vnic (9.0 24217.979618) Support
/Applications/Toast 10 Titanium/Toast Titanium.app
[not loaded] com.roxio.BluRaySupport (1.1.6) Support
/Library/Extensions
[loaded] at.obdev.nke.LittleSnitch (4052 - SDK 10.8) Support
[not loaded] xxx.qnation.PeerGuardian (1.1.9) Support
/System/Library/Extensions
[not loaded] com.FTDI.driver.FTDIUSBSerialDriver (2.2.18 - SDK 10.6) Support
[not loaded] com.pctools.iantivirus.kfs (1.0.1) Support
/Users/[redacted]/Library/Services/ToastIt.service/Contents/MacOS
[not loaded] com.roxio.TDIXController (2.0) Support
Startup Items: ℹ️
ParallelsDesktopTransporter: Path: /Library/StartupItems/ParallelsDesktopTransporter
WkSvMacX: Path: /Library/StartupItems/WkSvMacX
Startup items are obsolete and will not work in future versions of OS X
Launch Agents: ℹ️
[running] at.obdev.LittleSnitchUIAgent.plist Support
[not loaded] com.adobe.AAM.Updater-1.0.plist Support
[loaded] com.adobe.CS4ServiceManager.plist Support
[running] com.epson.epw.agent.plist Support
[loaded] com.oracle.java.Java-Updater.plist Support
Launch Daemons: ℹ️
[running] at.obdev.littlesnitchd.plist Support
[failed] com.adobe.fpsaud.plist Support
[loaded] com.adobe.versioncueCS4.plist Support
[loaded] com.barebones.textwrangler.plist Support
[running] com.cleverfiles.cfbackd.plist Support
[not loaded] com.gopro.stereomodestatus.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[loaded] com.oracle.java.Helper-Tool.plist Support
[loaded] com.oracle.java.JavaUpdateHelper.plist Support
[invalid?] com.tvmobili.tvmobilisvcd.plist Support
[loaded] fi.polar.libpolar.plist Support
[running] fi.polar.polard.plist Support
[failed] xxx.qnation.PeerGuardian.kextload.plist Support
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist Support
[loaded] com.facebook.videochat.[redacted].plist Support
[loaded] com.google.keystone.agent.plist Support
[loaded] com.macpaw.CleanMyMac.helperTool.plist Support
[loaded] com.macpaw.CleanMyMac.trashSizeWatcher.plist Support
[running] com.macpaw.CleanMyMac.volumeWatcher.plist Support
[invalid?] com.plexapp.helper.plist Support
[not loaded] com.spotify.webhelper.plist Support
User Login Items: ℹ️
Garmin Express Service Application (/Applications/Garmin Express.app/Contents/Library/LoginItems/Garmin Express Service.app)
SmartDaemon Application (/Library/Application Support/CleverFiles/SmartDaemon.app)
SilverKeeper Scheduler ApplicationHidden (/Applications/SilverKeeper.app/Contents/Resources/SilverKeeper Scheduler.app)
Dropbox Application (/Applications/Dropbox.app)
Garmin ANT Agent UNKNOWN (missing value)
Internet Plug-ins: ℹ️
DirectorShockwave: Version: 11.5.7r609 Support
Google Earth Web Plug-in: Version: 6.1 Support
Default Browser: Version: 537 - SDK 10.9
Flip4Mac WMV Plugin: Version: 3.2.0.16 - SDK 10.8 Support
PandoWebInst: Version: 1.0 Support
AdobePDFViewerNPAPI: Version: 10.1.12 Support
FlashPlayer-10.6: Version: 15.0.0.189 - SDK 10.6 Support
DivXBrowserPlugin: Version: 2.0 Support
Silverlight: Version: 5.1.10411.0 - SDK 10.6 Support
Flash Player: Version: 15.0.0.189 - SDK 10.6 Mismatch! Adobe recommends 15.0.0.239
iPhotoPhotocast: Version: 7.0 - SDK 10.8
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.0.0 Support
AdobePDFViewer: Version: 10.1.12 Support
GarminGpsControl: Version: 4.2.0.0 - SDK 10.8 Support
JavaAppletPlugin: Version: Java 7 Update 71 Check version
User Internet Plug-ins: ℹ️
fbplugin_1_0_3: Version: (null) Support
Safari Extensions: ℹ️
Open in Internet Explorer
Audio Plug-ins: ℹ️
DVCPROHDAudio: Version: 1.3.2
3rd Party Preference Panes: ℹ️
Adobe Version Cue CS4 Support
DivX Support
Flash Player Support
Flip4Mac WMV Support
GoPro Support
Growl Support
Java Support
MacFUSE Support
MenuMeters Support
Perian Support
Time Machine: ℹ️
Skip System Files: NO
Auto backup: NO - Auto backup turned off
Destinations:
Back Up [Local]
Total size: 0 B
Total number of backups: 0
Oldest backup: -
Last backup: -
Size of backup disk: Excellent
Backup size 0 B > (Disk size 0 B X 3)
Top Processes by CPU: ℹ️
12% Google Chrome
12% WindowServer
4% Dock
2% Little Snitch Agent
2% SystemUIServer
Top Processes by Memory: ℹ️
399 MB iTunes
322 MB mds_stores
216 MB Google Chrome Helper
193 MB Google Chrome
155 MB com.apple.IconServicesAgent
Virtual Memory Information: ℹ️
6.64 GB Free RAM
3.51 GB Active RAM
1.36 GB Inactive RAM
1.11 GB Wired RAM
1.91 GB Page-ins
0 B Page-outs[not loaded] com.pctools.iantivirus.kfs (1.0.1) Support
Un-install according to the developer's un-install instructions.
You do not need to use cleaning programs. They can destroy your computer operation as they may already have done.
CleanMyMac - Uninstall
CleanMyMac2 Un-install
After un-installing, run this program to make sure you got all the pieces.
EasyFind – Spotlight Replacement
Do a backup.
Go to Finder and select your user/home folder. With that Finder window as the front window, either select Finder/View/Show View options or go command - J. When the View options opens, check ’Show Library Folder’. That should make your user library folder visible in your user/home folder. Select Library. Then go to Preferences/com.apple.appstore.plist. Move the .plist to your desktop.
Restart, open the application and test. If it works okay, delete the plist from the desktop.
If the application is the same, return the .plist to where you got it from, overwriting the newer one.
Thanks to leonie for some information contained in this. -
mac mail keeps sending emails from my different accounts even though it says correct email in "sent" folder and correct email account was highlighted. Recipients reply and it goes to different email address. So confusing and annoying.
Hi Mike,
I had the same issue and managed to solve it.
Go into Mail>Preferences>Accounts
Then in the account information tab, at the bottom should be outgoing mail server (SMTP) and click the drop down box
Mine had a few different servers in it so i went into edit SMPT server list. Click advanced and it will tell you which ones are going from which email address.
Delete the ones you dont want, and it should work or instead of deleting click use only this server, i imagine that will work to
Hope This Helps
George -
Hyperlinks in Mac Mail notes?
How do I embed a hyperlink in my Mac mail notes?
I can't find the info in various Mac Help resources.
ThanksThere is no "Edit/Add" on the Mail Edit menu in compose, in OS 10.3
I've looked and re-looked. Not greyed out, not there.
I'm thinking it is just not possible to create a hyperlink in OS 10.3's Mail.
However, I see that I can copy-paste hyperlinks from other notes I've received into a note I'm composing, and it still appears as a working hyperlink. So I'm trying to figure out a workaround that takes advantage of that fact.
Any ideas? -
My Outlook for Mac does not upload emails unless I hit send/receive even though it is left open. How do I change the schedule?
Outlook is a Microsoft product, there is a forum specifically for Office for Mac's at:
http://www.officeformac.com/productforums/
My recommendation would be to repost there.
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